Announcements
Hey folks! Some of you might see that your episodes are removed/ not being ingested by Spotify. More info about this can be found here.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't login through app after changing Facebook Password.

Can't login through app after changing Facebook Password.

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have already authorized Spotify". I then hit OK and I'm taken back to the login screen. I am able to login to my account through my desktop and webplayer, just not on my phone. Please help.

 

Thank you, Andrea

Reply
5 Replies

Use Facebook's App Password feature.

What do you mean? Please explain.

 

Thanks,

Andrea

Same story with me - any solutions?

This was solved for me by logging in via my Facebook email and password. I think I assumed that I didnt need to do that as I think I thought that you could just click 'log in via Facebook'. I thought entering email and password was the other way to log in. I hope this makes sense as it was a while ago.

Suggested posts