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Spotify offline when on 4G

Spotify offline when on 4G

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.
1 Reply

Hi @Dee19,


Please make sure you've enabled the use of cellular data for Spotify in your iPhone's Settings.


Also check your Spotify Settings -> Music Quality -> Sync Quality, make sure it is not at Extreme, so your 4G won't take the hit to buffer. You can try Normal and give a shot!


If none of this helps, try a clean reinstall of Spotify to see if this fixes the problem:!/article/reinstallation-of-spotify



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