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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37230 Views

41 replies

10 likes

  • 37230 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102785 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299203 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125887 Views

19 replies

38 likes

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  • 19 replies
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IOS 9.3.1 on iPhone, can't run spotify to work with BMW iDrive on 2014 F34.

Hi, I recentley updated to the latest iOs version with all my apps up to date. Spotify however doensnt connect to my car true the usb cabel or true the snapin adaptor. My friend, also on iOS 9.3.1 with a different BMW (M5 GC) has nog issues with spot...

Newbie

Hi,   I recentley updated to the latest iOs version with all my apps up to date. Spotify however doensnt connect to my car true the usb cabel or true the snapin adaptor. My friend, also on iOS...

aurel74

Casual Listener

1654 Views

4 replies

2 likes

  • 1654 Views
  • 4 replies
  • 2 likes

Solved!! iOS spotify account not transferring

Hello!I bought a new iPhone 6s today and am having probem signing in to my account. I created my account before there was a facebook link so I always have to use my user name instead of linking to facebook. It wont allow me to sign in and when I try ...

Newbie

Hello! I bought a new iPhone 6s today and am having probem signing in to my account. I created my account before there was a facebook link so I always have to use my user name instead of linking to ...

osornios

Spotify Star

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

not receiving password reset email

I've tried many times to reset my password and nothing has came into my inbox. I'm typing the email address correctly and it's not going into my junk. Any ideas? I appreciate any help you can offer. Thanks.

Newbie

I've tried many times to reset my password and nothing has came into my inbox. I'm typing the email address correctly and it's not going into my junk. Any ideas? I appreciate any help you can offer. ...

osornios

Spotify Star

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Music playlist saving

Can someone help. I have a 16GB iPhone and what I would like to do is when I check the option to play music offline, is there a way I can save all that to the iCloud, instead of on that 16GB memory. Not even sure if I am capable of doing that. I appr...

Casual Listener

Can someone help. I have a 16GB iPhone and what I would like to do is when I check the option to play music offline, is there a way I can save all that to the iCloud, instead of on that 16GB memory. ...

osornios

Spotify Star

544 Views

3 replies

0 likes

  • 544 Views
  • 3 replies
  • 0 likes

premium no me deja pagar

quiero pagar mi spotify premium con itunes osea con una tarjeta y no me deja

Newbie

quiero pagar mi spotify premium con itunes osea con una tarjeta y no me deja

osornios

Spotify Star

578 Views

1 replies

1 likes

  • 578 Views
  • 1 replies
  • 1 likes

Saved albums are empty

Hi there!I have a premium account on spotify and I use my iTouch to ad albums and save them in order to listen to them when I am offline.However, every single time, when I launch the app, and try to listen to an album, it appears empty and it says "Y...

Newbie

Hi there! I have a premium account on spotify and I use my iTouch to ad albums and save them in order to listen to them when I am offline. However, every single time, when I launch the app, and...

osornios

Spotify Star

845 Views

1 replies

0 likes

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  • 1 replies
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Help...

I'm unable to select songs to play directly and can't replay or go forward in a playlist. I was able to do this all before.. Can someone please assist

Casual Listener

I'm unable to select songs to play directly and can't replay or go forward in a playlist. I was able to do this all before.. Can someone please assist

Vanessa_ced

Casual Listener

681 Views

4 replies

0 likes

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  • 4 replies
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Spotify won't play in my Toyota Wigo

Hi Everyone, Just wanted to know if anyone else has experienced this or has an idea on how to fix it. I've been linking my iPhone 6s to my car radio for a month now and it has worked perfectly fine... until a couple of days ago. It suddenly stopped p...

Newbie

Hi Everyone,   Just wanted to know if anyone else has experienced this or has an idea on how to fix it. I've been linking my iPhone 6s to my car radio for a month now and it has worked perfect...

816 Views

0 replies

0 likes

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Playlist is reshuffling?

So I am using Spotify for free and since free users can only play playlists on shuffle I have been doing so. But, whenever I go offline and Spotify reconnects my playlist has been reshuffling. The song that I was listening to last will still be there...

Regular

So I am using Spotify for free and since free users can only play playlists on shuffle I have been doing so. But, whenever I go offline and Spotify reconnects my playlist has been reshuffling. The so...

892 Views

0 replies

1 likes

  • 892 Views
  • 0 replies
  • 1 likes

Art covers

There's a huge problem with art covers in ios app...They load too slow or they often do not appear at all so you have to close the app and open it again to fix the problem which is very annoying!!! ;(1st, I thought my internet connection was slow, bu...

Newbie

There's a huge problem with art covers in ios app... They load too slow or they often do not appear at all so you have to close the app and open it again to fix the problem which is very annoying!!!...

390 Views

0 replies

0 likes

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Canot log into Ipad app

i'm a premisum member and i cannot log into my ipad app. it tells me it cannot merge with my facebook account. I have a user id and also a password. I cant even log in using my facebook because there is no option to do this.

Casual Listener

i'm a premisum member and i cannot log into my ipad app.  it tells me it cannot merge with my facebook account.  I have a user id and also a password.  I cant even log in using my face...

Giaors

Newbie

6169 Views

30 replies

0 likes

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  • 30 replies
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Unknown offline devices

I have two Unknown devices in my account ? What's this ?

Roadie

I have two Unknown devices in my account ? What's this ?

Mnyb

Roadie

1452 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!! Beat-matching 'party mode' missing on iPhone 6s Plus

Hey all.Tried searching for a solution or device limitiation advice with no joy, so thought I would ask here. On my old iPhone 5 I had the new party mode (with Diplo etc) where you could adjust the mood and the tracks would be mixed together. Since u...

Casual Listener

Hey all. Tried searching for a solution or device limitiation advice with no joy, so thought I would ask here.   On my old iPhone 5 I had the new party mode (with Diplo etc) where you could...

werewolf_fr

Casual Listener

1557 Views

7 replies

0 likes

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  • 7 replies
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Bought Spotify Student

I bought Spotify Student and everything went perfectly but I still dont have the premium access on my Iphone. What should I do?

Regular

I bought Spotify Student and everything went perfectly but I still dont have the premium access on my Iphone. What should I do?

Hubo

Community Legend

1224 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify takes for ever to open on iPhone 6s

iPhone 6s - Spotify app takes forever to open and when it does, message is "cannot browse while offline" despite having 4G connectivity and interent access. I have reloaded the app but this does not help. Any ideas why?

Newbie

iPhone 6s  - Spotify app takes forever to open and when it does, message is "cannot browse while offline" despite having 4G connectivity and interent access. I have reloaded the app but this doe...

397 Views

0 replies

0 likes

  • 397 Views
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Songs are gray and not playable

I have been trying to download the album "Acid Rap" by chance the rapper with a Spotify premium account and it won't let me play a song or download it, then play it. I have gone to playback settings but I still can't play it I'm frustrated pls help!!

Casual Listener

I have been trying to download the album "Acid Rap" by chance the rapper with a Spotify premium account and it won't let me play a song or download it, then play it. I have gone to playback settings ...

Bittencourt

Spotify Star

1340 Views

5 replies

1 likes

  • 1340 Views
  • 5 replies
  • 1 likes

Accidentally Deleted Playlist Help

I have an iPhone and this morning my iPhone was unlocked in my pocket and somehow all my songs that I put together over 2 years were all deleted.Am I able to restore my iPhone to a backup from yesterday before this happened so I can get my song playl...

Casual Listener

I have an iPhone and this morning my iPhone was unlocked in my pocket and somehow all my songs that I put together over 2 years were all deleted. Am I able to restore my iPhone to a backup from ye...

Bittencourt

Spotify Star

664 Views

3 replies

0 likes

  • 664 Views
  • 3 replies
  • 0 likes

cannot login through facebook

Wanted to buy spotify premium but cannot login it is synced to my facebook account can anyone help?

Newbie

Wanted to buy spotify premium but cannot login it is synced to my facebook account can anyone help?

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Unable to listen to local files on Iphone

Hi, I downloaded all my local files from my computer to my Iphone and there is a green arrow next to them. But since I've changed the location in which the local files are stored on my pc, all the local files on my phone still have a green arrow but ...

Newbie

Hi,   I downloaded all my local files from my computer to my Iphone and there is a green arrow next to them. But since I've changed the location in which the local files are stored on my pc, a...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes