Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237712 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118926 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447357 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305551 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect
Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect
Community Legend
454 Views
1 replies
0 likes
iOS 9.3.2 - 16 GB iPad Model MC705LL/A - high-speed wireless Many of the "30-minutes free" ads hang the Spotify app on iOS. The ad will begin to play, but after 3 - 5 seconds the ad will freeze, then the video "progress bar" at the bottom will procee...
iOS 9.3.2 - 16 GB iPad Model MC705LL/A - high-speed wireless Many of the "30-minutes free" ads hang the Spotify app on iOS. The ad will begin to play, but after 3 - 5 seconds the ad will fre...
956 Views
0 replies
0 likes
Why can't my phone find every song that my computer can? And why is it not possible for me to have every song on my playlist in: Listent online?
Why can't my phone find every song that my computer can? And why is it not possible for me to have every song on my playlist in: Listent online?
Casual Listener
411 Views
1 replies
0 likes
We hebben een activatiecode gekregen van KPN.Maar met het activeren geeft hij een storing aan dat het account niet geactiveerd kan worden.Ik heb met KPN contact gehad. En die zeggen dat ze alleen de activatie code aanleveren en verder niets kunnen do...
We hebben een activatiecode gekregen van KPN. Maar met het activeren geeft hij een storing aan dat het account niet geactiveerd kan worden. Ik heb met KPN contact gehad. En die zeggen dat ze alle...
Community Legend
729 Views
1 replies
0 likes
Community Legend
407 Views
1 replies
0 likes
I alway bought an itunes card and upgraded to premium on the app spotify it self. But now when im goong on settings i cant upgraded there anymore. Why? And where can i do with an itunes card?
I alway bought an itunes card and upgraded to premium on the app spotify it self. But now when im goong on settings i cant upgraded there anymore. Why? And where can i do with an itunes card?
Community Legend
596 Views
3 replies
0 likes
Prior to the most recent software update, I was able to download all songs in my library to my phone (iPhone 6s). Now, when I toggle "available offline" the songs do not download. The majority of songs don't display the download icon at all. I've see...
Prior to the most recent software update, I was able to download all songs in my library to my phone (iPhone 6s). Now, when I toggle "available offline" the songs do not download. The majority of son...
303 Views
0 replies
0 likes
Hello, I have been using Spotify premium for some time now with no issues, however, recently I've started to have issues with my offline playlists syncing. I am using a Gen 5 iPod Touch with 5.5GB of space available. I do not have the latest version ...
Hello, I have been using Spotify premium for some time now with no issues, however, recently I've started to have issues with my offline playlists syncing. I am using a Gen 5 iPod Touch with 5.5GB of...
Casual Listener
790 Views
1 replies
1 likes
hey , I want to delete all my songs cause I have much , but I dont know how to delete all in one click , ¿ I have to do this one by one ? ...
hey , I want to delete all my songs cause I have much , but I dont know how to delete all in one click , ¿ I have to do this one by one ? ...
Spotify Star
448 Views
1 replies
0 likes
Hi, up to last week I could play my saved albums from start to finish, I could click on any song on that album and after that song completed, it would play the next song on the album after it.Now, it just does shuffle play, I am on premium, and wonde...
Hi, up to last week I could play my saved albums from start to finish, I could click on any song on that album and after that song completed, it would play the next song on the album after it. Now, ...
330 Views
0 replies
0 likes
Anyone l ow how to make my music play my playlists were working fine and now it plays what it wants and when I try to select. Song from my playlist it won't play
Anyone l ow how to make my music play my playlists were working fine and now it plays what it wants and when I try to select. Song from my playlist it won't play
322 Views
0 replies
0 likes
Hey,I have an iPhone 4 with Spotify Premium. The songs are always skipping when I use offline mode. It is just about as bad as a skipping CD. I have reinstalled numerous time, switched streaming quality, turned off gapless playback and deleted my his...
Hey, I have an iPhone 4 with Spotify Premium. The songs are always skipping when I use offline mode. It is just about as bad as a skipping CD. I have reinstalled numerous time, switched streaming qu...
362 Views
0 replies
0 likes
I have a premium account and just change my phone for an iPhone 3G ( :'( ) ... and what a bad surprise : your iPhone app is not compatible with IOS 4.2.1 How can i do to install it on my "old" iPhone (old ? only 2 or 3 years ...) thanks in advance. B...
I have a premium account and just change my phone for an iPhone 3G ( :'( ) ... and what a bad surprise : your iPhone app is not compatible with IOS 4.2.1 How can i do to install it on my "old" iPho...
Newbie
22126 Views
8 replies
0 likes
Hello,I am wondering why some albums that I have browsed and saved on my desktop do not appear on my iPhone 5S. I have tried rebooting the phone, reinstalling the app., and resaving the album on my desktop. I am able to search and save from my phone,...
Hello, I am wondering why some albums that I have browsed and saved on my desktop do not appear on my iPhone 5S. I have tried rebooting the phone, reinstalling the app., and resaving the album on my...
326 Views
0 replies
0 likes
I have 890 songs downloaded to spotify on my iPhone 6 for offline listening. I also access Spotify on my pc but as far as I know I have not downloaded my tracks to the pc for offline listening.Every time I open Spotify on my phone I constantly get th...
I have 890 songs downloaded to spotify on my iPhone 6 for offline listening. I also access Spotify on my pc but as far as I know I have not downloaded my tracks to the pc for offline listening. Ever...
349 Views
0 replies
0 likes
How can i sync my iPod Shuttle 4th Gen and iPod Nano 7th Gen with Spotify Premium?
How can i sync my iPod Shuttle 4th Gen and iPod Nano 7th Gen with Spotify Premium?
Regular
510 Views
2 replies
0 likes
What can I do?
What can I do?
Roadie
335 Views
1 replies
0 likes
Spotify on my iphone was previously used by another person with a different Facebook account. Now i cannot log in with my Facebook account (I'm a premium user) as it gives the only option to choose from - the previous Facebook account. I tried everyt...
Spotify on my iphone was previously used by another person with a different Facebook account. Now i cannot log in with my Facebook account (I'm a premium user) as it gives the only option to choose f...
Roadie
865 Views
1 replies
0 likes
Firstly, I find it rather disappointing that I have to "speak to the community" in order to make myself heard. Why isn't there an email address or phone number to call you directly? You are committing a severe disservice to your product by making you...
Firstly, I find it rather disappointing that I have to "speak to the community" in order to make myself heard. Why isn't there an email address or phone number to call you directly? You are committin...
446 Views
0 replies
0 likes
I am a Spotify Premium user. So I just got on spotify on my phone after being off for a couple days. I had the album Vatten Och Brod by Veronica Maggio saved in one of my playlists and available offline. The album has disappeared and no longer shows ...
I am a Spotify Premium user. So I just got on spotify on my phone after being off for a couple days. I had the album Vatten Och Brod by Veronica Maggio saved in one of my playlists and available offl...
324 Views
0 replies
0 likes
