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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271452 Views

58 replies

14 likes

  • 271452 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172235 Views

507 replies

108 likes

  • 172235 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114828 Views

19 replies

38 likes

  • 114828 Views
  • 19 replies
  • 38 likes

Not able to share music and message a friend

Hi everyone,I'm really frustrated as my friend n I are already following each other on spotify, but Im not able to search n select his name when I try to share music or playlist to him. His name didnt show up in the box. But this just happened on pho...

Newbie

Hi everyone, I'm really frustrated as my friend n I are already following each other on spotify, but Im not able to search n select his name when I try to share music or playlist to him. His name di...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
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Music stops when I use messages (texts)

Well spotify stops only when i go to messages (texts messages). It continue with all apps excepts messages. Log out and reopen it dont work. Help ? It started after i upgraded my iphone for the newest version (10. Its a beta version)

Newbie

Well spotify stops only when i go to messages (texts messages). It continue with all apps excepts messages. Log out and reopen it dont work. Help ? It started after i upgraded my iphone for the newes...

LordRollin

Community Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Volume on external devise

Every time I connect Spotify to my B&O loudspeakers, the volume is extremely loud. Is there a way to pre-set the volume per devise? Or any other way to avoid ruining my hearing and my loudspeakers? Greatful for help.

Newbie

Every time I connect Spotify to my B&O loudspeakers, the volume is extremely loud. Is there a way to pre-set the volume per devise? Or any other way to avoid ruining my hearing and my loudspeaker...

LordRollin

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Songs won't appear in my local files

Hello, I'm a premium member, mac user and since this morning songs won't appear in my local files even though I double-checked that they are placed in the right folder where Spotify is picking from. Does somebody have the same problem and maybe a sol...

Newbie

Hello, I'm a premium member, mac user and since this morning songs won't appear in my local files even though I double-checked that they are placed in the right folder where Spotify is picking from. ...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Crossfade Not working On Desktop

Hi Everyone,Can't get crossfade to work on the desktop app on my mac. Works perfectly on my iphone! Any ideas? B

Casual Listener

Hi Everyone, Can't get crossfade to work on the desktop app on my mac. Works perfectly on my iphone! Any ideas?   B

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
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Login Bugs and Wifi glitches

The app has been freezing whenever I try to login on my Iphone 6s, either with facebook or the username. It goes to the loading icon (The square with dots) but can never get past that part of the process. The day before It wouldn't connect to wifi wh...

Casual Listener

The app has been freezing whenever I try to login on my Iphone 6s, either with facebook or the username.  It goes to the loading icon (The square with dots) but can never get past that part of t...

JamesGB

Gig Goer

583 Views

3 replies

0 likes

  • 583 Views
  • 3 replies
  • 0 likes

Paid for premium

I paid for premium but it still has my thing as free everyone says I might have updated the wrong account but I only have one. It took the money off my iTunes account. Very angry.

Newbie

I paid for premium but it still has my thing as free everyone says I might have updated the wrong account but I only have one. It took the money off my iTunes account. Very angry.

Maxim

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Pay Spotify Premium with Itunes Card

How do i pay for spotify premium on my phone using an itunes card instead of credit

Newbie

How do i pay for spotify premium on my phone using an itunes card instead of credit

Hubo

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Album suddenly not available offline any more

Hi All,My albums are saved offline and were available offline until yesterday. Synced 5 days ago.Now when trying to hear them, Spotify says "Du hast noch nichts aus (Albumname) gespeichert. Speichere dieses Album, um es in 'Bibliothek' anzuzeigen. Tr...

Regular

Hi All, My albums are saved offline and were available offline until yesterday. Synced 5 days ago. Now when trying to hear them, Spotify says "Du hast noch nichts aus (Albumname) gespeichert. Speic...

345 Views

0 replies

0 likes

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disable multiple devices

Whenever im listening to Spotify on my iPhone my music is interrupted b/c a few other devices are available for me to listen from (i.e, another iPhone or laptop! how do i "DISABLE" that i dont want to listen to Spotify from someone else's device. At ...

Newbie

Whenever im listening to Spotify on my iPhone my music is interrupted b/c a few other devices are available for me to listen from (i.e, another iPhone or laptop! how do i "DISABLE" that i dont want t...

dylan_grey

Roadie

8269 Views

1 replies

1 likes

  • 8269 Views
  • 1 replies
  • 1 likes

Solved!! Offline syncing pauses because Spotify goes idle

Have this problem every time I sync a long playlist. An error message occurs: "Spotify has paused syncing your offline playlists since it's currently idle. Open Spotify to resume syncing." Now I can't really sit and wait and be inside the app if I sy...

Newbie

Have this problem every time I sync a long playlist. An error message occurs:   "Spotify has paused syncing your offline playlists since it's currently idle. Open Spotify to resume syncing."...

Mnyb

Roadie

17605 Views

2 replies

0 likes

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  • 2 replies
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problems with my Premium signature

My premium subscription was canceled, but the bill was paid, and I'm not understanding why she didn't return to work. I really need my account back, because I have to make my travels and I want to listen to music. Besides several other reasons I like...

Newbie

My premium subscription was canceled, but the bill was paid, and I'm not understanding why she didn't return to work. I really need my account back, because I have to make my travels and I want to li...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Push notifications (lack of)

Hello I have all the push notifications settings turned on (in iOS settings and in the app itself) but I they don't seem to be showing up. For instance when someone adds a track to a collaborative playlist, I get nothing. Whereas everyone else in the...

Regular

Hello   I have all the push notifications settings turned on (in iOS settings and in the app itself) but I they don't seem to be showing up. For instance when someone adds a track to a colla...

Fddc99

Newbie

1171 Views

4 replies

0 likes

  • 1171 Views
  • 4 replies
  • 0 likes

download song with wifi connection but my cell data was bust

I have Iphone 6 and was connected to a wifi and dowloading many playlist.I receive a texto from my compagny of cell and in 1hours or 2 hours I take 3 go on the 3g instead of the wifi... and yes wifi assistance is off.Any Idea?

Newbie

I have Iphone 6 and was connected to a wifi and dowloading many playlist. I receive a texto from my compagny of cell and in 1hours or 2 hours I take 3 go on the 3g instead of the wifi... and yes wif...

timmieschaap

Composer

647 Views

1 replies

0 likes

data bust
  • 647 Views
  • 1 replies
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Problems with the payment

I try for three times to get de pay for the premium service but it doesn't change my account, only say free and I don't understand why!!! Please help me! I try with all the methods but It doesn't works

Newbie

I try for three times to get de pay for the premium service but it doesn't change my account, only say free and I don't understand why!!! Please help me! I try with all the methods but It doesn't wor...

osornios

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Solved!! Offline Tracks Gone Unsynched

I opened my Spotify the other day to see all my songs I had synched were suddenly unsynched and it was trying to resync them all. Why would this happen? Most recent iOS iPhone 6S Plus and storage isn't an issue I had over 30GB with synced music on my...

Roadie

I opened my Spotify the other day to see all my songs I had synched were suddenly unsynched and it was trying to resync them all. Why would this happen? Most recent iOS iPhone 6S Plus and storage isn...

JamesGB

Gig Goer

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Yamaha RX A550 not visible in devices

Hi there, I purchased my amp in March and never had an issue with connecting to Spotify via wifi at home via MacBook Pro, or 2 different iPhone 6s. Since about 2 weeks the Yamaha is not visible as a device although it is on the network as is able to ...

Newbie

Hi there,    I purchased my amp in March and never had an issue with connecting to Spotify via wifi at home via MacBook Pro, or 2 different iPhone 6s. Since about 2 weeks the Yamaha is no...

566 Views

0 replies

1 likes

  • 566 Views
  • 0 replies
  • 1 likes

"Next up"

Why does Spotify add songs to "up next" without me telling it too????

Casual Listener

Why does Spotify add songs to "up next" without me telling it too????

Hubo

Community Legend

790 Views

3 replies

1 likes

  • 790 Views
  • 3 replies
  • 1 likes

Spotify constantly pauses when listening through headphones on iPhone

I use Pioneer headphones with my iPhone 6 and when listening to music from the Spotify app, it will constantly pause and then start playing again - mostly this happens when I put it in my pocket / face the phone down in my hand. Sometimes the track w...

Newbie

I use Pioneer headphones with my iPhone 6 and when listening to music from the Spotify app, it will constantly pause and then start playing again - mostly this happens when I put it in my pocket / fa...

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

Solved!! Being charged in wrong currency

I have been a Premium subscriber for quite some time now, but just found out on my credit card statement that Spotify has been charging me USD14.90 per month instead of MYR14.90 per month as stated on my account details.This means Spotify has been ch...

Casual Listener

I have been a Premium subscriber for quite some time now, but just found out on my credit card statement that Spotify has been charging me USD14.90 per month instead of MYR14.90 per month as sta...

KevinMY

Casual Listener

880 Views

2 replies

0 likes

  • 880 Views
  • 2 replies
  • 0 likes