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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43349 Views

43 replies

10 likes

  • 43349 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108991 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301864 Views

62 replies

16 likes

  • 301864 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127792 Views

19 replies

38 likes

  • 127792 Views
  • 19 replies
  • 38 likes

Spotify and Bose soundtouch

I cannot get my Soundtouch app to work with Spotify playlists - songs and albums work, but not playlists. Soundtouch sends me to the Spotify app and the Bose device is visible, but when I try to choose it in the app, it disconnects the iPad but does ...

Newbie

I cannot get my Soundtouch app to work with Spotify playlists - songs and albums work, but not playlists. Soundtouch sends me to the Spotify app and the Bose device is visible, but when I try to choo...

mstrathmore

Newbie

711 Views

3 replies

1 likes

  • 711 Views
  • 3 replies
  • 1 likes

I can't activate Premium on the iOS Spotify app

I need help! The option to renew my Premium subscription in the app is not showing up! Whenever the prompt pops up to offer the Premium upgrade, nothing happens when I click on it. I tried uninstalling and reinstalling the app and rebooting my device...

Music Fan

I need help! The option to renew my Premium subscription in the app is not showing up! Whenever the prompt pops up to offer the Premium upgrade, nothing happens when I click on it. I tried uninstalli...

Dcbeaty14

Casual Listener

830 Views

2 replies

5 likes

  • 830 Views
  • 2 replies
  • 5 likes

Shuffle???

My shuffle won't un-shuffle! When I tap it it say that I've discovered a premium feature. How do stop my iPhone from doing this, and stop it from shuffling?!?

Casual Listener

My shuffle won't un-shuffle! When I tap it it say that I've discovered a premium feature. How do stop my iPhone from doing this, and stop it from shuffling?!?

Hubo

Community Legend

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
  • 0 likes

Changes to subscription

Hi folksiPhone was working fine when suddenly logged me out and a logged back intonoticed all music was gone and account had went to free from premium and a have paid this months paymentChecked other device which is ipad and it's all good no issuesAn...

Visitor

Hi folks iPhone was working fine when suddenly logged me out and a logged back into noticed all music was gone and account had went to free from premium and a have paid this months payment Checked...

Hubo

Community Legend

545 Views

3 replies

0 likes

  • 545 Views
  • 3 replies
  • 0 likes

Solved!! Problem med å Få sanger offline.

Hei! Jeg kjøpte Spotify Premium for 3 dager siden og jeg prøver å få laste ned offline musikk på iphonen min, så kommer det et utropstegn på noen sanger og deretter stopper alle sangene å laste ned. Det skjer heletiden da jeg prøver å få sangene offl...

Casual Listener

Hei! Jeg kjøpte Spotify Premium for 3 dager siden og jeg prøver å få laste ned offline musikk på iphonen min, så kommer det et utropstegn på noen sanger og deretter stopper alle sangene å laste ned. ...

user-removed

Not applicable

2488 Views

3 replies

0 likes

Other
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  • 3 replies
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Unable to play every song in spotify

Hi, I recent traveled to another country and I'm staying for quite a long time. I changed my region of the spotify account after two weeks.However my entire playlist is not able to play and it appeared that the current playlist is empty. Not only the...

Newbie

Hi, I recent traveled to another country and I'm staying for quite a long time. I changed my region of the spotify account after two weeks. However my entire playlist is not able to play and it appe...

420 Views

0 replies

2 likes

  • 420 Views
  • 0 replies
  • 2 likes

Solved!! Fake Spotify App

There is an app on the App Store that is claiming to be a Spotify Premium app, uses the logo and screenshots from the real app, and charges users $4.99 to download, but does not play music. It has currently made it to 28 on the top paid apps. Is ther...

Regular

There is an app on the App Store that is claiming to be a Spotify Premium app, uses the logo and screenshots from the real app, and charges users $4.99 to download, but does not play music. It has cu...

Jakaxkxk

Newbie

14321 Views

2 replies

0 likes

  • 14321 Views
  • 2 replies
  • 0 likes

Unable to create playlists in folders inside folders on iOS

To create playlists in folders inside folders I have to use a computer, because the app doesn't allow it.Will we ever be able to move playlists and folders in the spotify app?

Newbie

To create playlists in folders inside folders I have to use a computer, because the app doesn't allow it. Will we ever be able to move playlists and folders in the spotify app?

finnaqua

Roadie

1057 Views

3 replies

1 likes

iOS
Playlist iOS
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  • 1 likes

How to purchase Premium through the app store?

How do I purchase spotify premium using my iTunes credits? Where do I go to make this purchase? And can I get the current $0.99 for 3 months deal?I know you pay more with apple, but it's easier for me.

Casual Listener

How do I purchase spotify premium using my iTunes credits?   Where do I go to make this purchase? And can I get the current $0.99 for 3 months deal? I know you pay more with apple, but it's e...

Prodigystic

Casual Listener

14667 Views

8 replies

0 likes

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  • 8 replies
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Downloads

Why did my music stop downloading?

Newbie

Why did my music stop downloading?

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
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IOS 9.3.1 on iPhone, can't run spotify to work with BMW iDrive on 2014 F34.

Hi, I recentley updated to the latest iOs version with all my apps up to date. Spotify however doensnt connect to my car true the usb cabel or true the snapin adaptor. My friend, also on iOS 9.3.1 with a different BMW (M5 GC) has nog issues with spot...

Newbie

Hi,   I recentley updated to the latest iOs version with all my apps up to date. Spotify however doensnt connect to my car true the usb cabel or true the snapin adaptor. My friend, also on iOS...

aurel74

Casual Listener

1664 Views

4 replies

2 likes

  • 1664 Views
  • 4 replies
  • 2 likes

Solved!! iOS spotify account not transferring

Hello!I bought a new iPhone 6s today and am having probem signing in to my account. I created my account before there was a facebook link so I always have to use my user name instead of linking to facebook. It wont allow me to sign in and when I try ...

Newbie

Hello! I bought a new iPhone 6s today and am having probem signing in to my account. I created my account before there was a facebook link so I always have to use my user name instead of linking to ...

osornios

Spotify Star

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
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not receiving password reset email

I've tried many times to reset my password and nothing has came into my inbox. I'm typing the email address correctly and it's not going into my junk. Any ideas? I appreciate any help you can offer. Thanks.

Newbie

I've tried many times to reset my password and nothing has came into my inbox. I'm typing the email address correctly and it's not going into my junk. Any ideas? I appreciate any help you can offer. ...

osornios

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Music playlist saving

Can someone help. I have a 16GB iPhone and what I would like to do is when I check the option to play music offline, is there a way I can save all that to the iCloud, instead of on that 16GB memory. Not even sure if I am capable of doing that. I appr...

Casual Listener

Can someone help. I have a 16GB iPhone and what I would like to do is when I check the option to play music offline, is there a way I can save all that to the iCloud, instead of on that 16GB memory. ...

osornios

Spotify Star

549 Views

3 replies

0 likes

  • 549 Views
  • 3 replies
  • 0 likes

premium no me deja pagar

quiero pagar mi spotify premium con itunes osea con una tarjeta y no me deja

Newbie

quiero pagar mi spotify premium con itunes osea con una tarjeta y no me deja

osornios

Spotify Star

584 Views

1 replies

1 likes

  • 584 Views
  • 1 replies
  • 1 likes

Saved albums are empty

Hi there!I have a premium account on spotify and I use my iTouch to ad albums and save them in order to listen to them when I am offline.However, every single time, when I launch the app, and try to listen to an album, it appears empty and it says "Y...

Newbie

Hi there! I have a premium account on spotify and I use my iTouch to ad albums and save them in order to listen to them when I am offline. However, every single time, when I launch the app, and...

osornios

Spotify Star

852 Views

1 replies

0 likes

  • 852 Views
  • 1 replies
  • 0 likes

Help...

I'm unable to select songs to play directly and can't replay or go forward in a playlist. I was able to do this all before.. Can someone please assist

Casual Listener

I'm unable to select songs to play directly and can't replay or go forward in a playlist. I was able to do this all before.. Can someone please assist

Vanessa_ced

Casual Listener

687 Views

4 replies

0 likes

  • 687 Views
  • 4 replies
  • 0 likes

Spotify won't play in my Toyota Wigo

Hi Everyone, Just wanted to know if anyone else has experienced this or has an idea on how to fix it. I've been linking my iPhone 6s to my car radio for a month now and it has worked perfectly fine... until a couple of days ago. It suddenly stopped p...

Newbie

Hi Everyone,   Just wanted to know if anyone else has experienced this or has an idea on how to fix it. I've been linking my iPhone 6s to my car radio for a month now and it has worked perfect...

822 Views

0 replies

0 likes

  • 822 Views
  • 0 replies
  • 0 likes

Playlist is reshuffling?

So I am using Spotify for free and since free users can only play playlists on shuffle I have been doing so. But, whenever I go offline and Spotify reconnects my playlist has been reshuffling. The song that I was listening to last will still be there...

Regular

So I am using Spotify for free and since free users can only play playlists on shuffle I have been doing so. But, whenever I go offline and Spotify reconnects my playlist has been reshuffling. The so...

902 Views

0 replies

1 likes

  • 902 Views
  • 0 replies
  • 1 likes