Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232631 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114206 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443048 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303961 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello,I am wondering why some albums that I have browsed and saved on my desktop do not appear on my iPhone 5S. I have tried rebooting the phone, reinstalling the app., and resaving the album on my desktop. I am able to search and save from my phone,...
Hello, I am wondering why some albums that I have browsed and saved on my desktop do not appear on my iPhone 5S. I have tried rebooting the phone, reinstalling the app., and resaving the album on my...
323 Views
0 replies
0 likes
I have 890 songs downloaded to spotify on my iPhone 6 for offline listening. I also access Spotify on my pc but as far as I know I have not downloaded my tracks to the pc for offline listening.Every time I open Spotify on my phone I constantly get th...
I have 890 songs downloaded to spotify on my iPhone 6 for offline listening. I also access Spotify on my pc but as far as I know I have not downloaded my tracks to the pc for offline listening. Ever...
345 Views
0 replies
0 likes
How can i sync my iPod Shuttle 4th Gen and iPod Nano 7th Gen with Spotify Premium?
How can i sync my iPod Shuttle 4th Gen and iPod Nano 7th Gen with Spotify Premium?
Regular
508 Views
2 replies
0 likes
What can I do?
What can I do?
Roadie
333 Views
1 replies
0 likes
Spotify on my iphone was previously used by another person with a different Facebook account. Now i cannot log in with my Facebook account (I'm a premium user) as it gives the only option to choose from - the previous Facebook account. I tried everyt...
Spotify on my iphone was previously used by another person with a different Facebook account. Now i cannot log in with my Facebook account (I'm a premium user) as it gives the only option to choose f...
Roadie
862 Views
1 replies
0 likes
Firstly, I find it rather disappointing that I have to "speak to the community" in order to make myself heard. Why isn't there an email address or phone number to call you directly? You are committing a severe disservice to your product by making you...
Firstly, I find it rather disappointing that I have to "speak to the community" in order to make myself heard. Why isn't there an email address or phone number to call you directly? You are committin...
442 Views
0 replies
0 likes
I am a Spotify Premium user. So I just got on spotify on my phone after being off for a couple days. I had the album Vatten Och Brod by Veronica Maggio saved in one of my playlists and available offline. The album has disappeared and no longer shows ...
I am a Spotify Premium user. So I just got on spotify on my phone after being off for a couple days. I had the album Vatten Och Brod by Veronica Maggio saved in one of my playlists and available offl...
322 Views
0 replies
0 likes
Im trying to decide between buying an Ipod classic 7th generation and ipod nano 8th generation. The ipod classic is much more expensive (and older) but it has more space. The nano is newer and cheaper but does not have as much space. The main decidin...
Im trying to decide between buying an Ipod classic 7th generation and ipod nano 8th generation. The ipod classic is much more expensive (and older) but it has more space. &n...
Newbie
764 Views
1 replies
0 likes
Ok so I have a problem so I have premium from me working at Starbucks but I can't get it on the phone without ads and I only have the one account and I need to use the phone for my stores music
Ok so I have a problem so I have premium from me working at Starbucks but I can't get it on the phone without ads and I only have the one account and I need to use the phone for my stores music
Spotify Star
420 Views
1 replies
0 likes
My premium expired today, so I bought a new iTunes card (because I always pay through that), and subscribed again to premium through my iTunes subscriptions because it wouldn't let me buy it through the Spotify app. I've redownloaded the app, signed ...
My premium expired today, so I bought a new iTunes card (because I always pay through that), and subscribed again to premium through my iTunes subscriptions because it wouldn't let me buy it through ...
Spotify Star
551 Views
1 replies
0 likes
I tried to save a song and I couldn't because screen was like this. Someone plz help.
I tried to save a song and I couldn't because screen was like this. Someone plz help.
Spotify Star
518 Views
1 replies
0 likes
Every time I go into the app "Verifying receipt failed" pops up please someone tell me how to get rid of it
Every time I go into the app "Verifying receipt failed" pops up please someone tell me how to get rid of it
Spotify Star
1443 Views
1 replies
0 likes
Hi there, i am using spotify on multiple Devices, including iphone. I am on ios 9.When I save a playlist or album, my iphone automatically downloads it, although i did not mark it as available offline.It also downloads albums i saved on other devices...
Hi there, i am using spotify on multiple Devices, including iphone. I am on ios 9. When I save a playlist or album, my iphone automatically downloads it, although i did not mark it as avail...
Spotify Star
500 Views
1 replies
0 likes
I'm from Germany so my english is very Bad. I hope u understand german. Ich hab mit Spotify Premium gekauft und ich kann keine neuen Songs oder Albums anhören? Die zeigt es mir nicht an. Ich hab das alte Spotify und updaten will es sich auch nicht. D...
I'm from Germany so my english is very Bad. I hope u understand german. Ich hab mit Spotify Premium gekauft und ich kann keine neuen Songs oder Albums anhören? Die zeigt es mir nicht an. Ich hab das ...
Spotify Star
520 Views
1 replies
0 likes
I just got a new account. I had many issues to get into the account. First I got a message telling that there was already an account with that email. Then The password did not match with the name. So I reset my password and try to get into the accoun...
I just got a new account. I had many issues to get into the account. First I got a message telling that there was already an account with that email. Then The password did not match with the name. So...
Spotify Star
436 Views
1 replies
0 likes
So I have Spotify donwloaded on my phone where I had created an account. Then again I have it downloaded on my playstation 4 where I have an account as well. When I am playing it on my phone I always just click on the "play on this device" and choose...
So I have Spotify donwloaded on my phone where I had created an account. Then again I have it downloaded on my playstation 4 where I have an account as well. When I am playing it on my ph...
Spotify Star
943 Views
1 replies
0 likes
Spotify Star
403 Views
1 replies
0 likes
I cannot get my Soundtouch app to work with Spotify playlists - songs and albums work, but not playlists. Soundtouch sends me to the Spotify app and the Bose device is visible, but when I try to choose it in the app, it disconnects the iPad but does ...
I cannot get my Soundtouch app to work with Spotify playlists - songs and albums work, but not playlists. Soundtouch sends me to the Spotify app and the Bose device is visible, but when I try to choo...
Newbie
724 Views
3 replies
1 likes
I need help! The option to renew my Premium subscription in the app is not showing up! Whenever the prompt pops up to offer the Premium upgrade, nothing happens when I click on it. I tried uninstalling and reinstalling the app and rebooting my device...
I need help! The option to renew my Premium subscription in the app is not showing up! Whenever the prompt pops up to offer the Premium upgrade, nothing happens when I click on it. I tried uninstalli...
Casual Listener
834 Views
2 replies
5 likes
