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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30741 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95467 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293886 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123801 Views

19 replies

38 likes

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Playlists disappearing and playing interrupted in Spotify Premium for Family on iPhone

I have had a Premium account for long (without any problems), and now I have changed it to a Premium for Family, to allow my wife and children to get Premium accounts as well, with me as the administrator.So, yesterday my wife created a Spotify accou...

Newbie

I have had a Premium account for long (without any problems), and now I have changed it to a Premium for Family, to allow my wife and children to get Premium accounts as well, with me as the administ...

461 Views

0 replies

0 likes

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Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps1. I sync all my favorite playlists to my iPod Touch;2. I set the app to offline mode before lea...

Roadie

Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps 1. I sync all my favorite playlists t...

xxlipe

Newbie

5763 Views

9 replies

7 likes

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iOS App crashes when trying to open

So each time I try to open the app, the opening logo screen is stuck and eventually crashes, so I am unable to access any music or anything at all. It's been like this for a few days.I tried reinstalling the app and whenever I try to login through my...

Newbie

So each time I try to open the app, the opening logo screen is stuck and eventually crashes, so I am unable to access any music or anything at all. It's been like this for a few days. I tried reinst...

346 Views

0 replies

0 likes

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Delete everything and start again

Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible? I'm told I can't download anything else, though I've unfollowed a lot of stuff. Would appreciate any feedback....

Newbie

Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible?   I'm told I can't download anything else, though I've...

518 Views

0 replies

0 likes

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Music saved

I cancelled my subscription and Spotify said it would be saved in the browse area, it is not

Casual Listener

I cancelled my subscription and Spotify said it would be saved in the browse area, it is not

286 Views

0 replies

0 likes

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Ipad login fails saying I've already created an account??

Hi there, Suddenly booted from the app now it won't let me log back in. Steps taken:reset passwordrestartedreinstalled Thanks in advance

Casual Listener

Hi there,   Suddenly booted from the app now it won't let me log back in.   Steps taken: reset password restarted reinstalled   Thanks in advance  

woofur

Casual Listener

408 Views

2 replies

0 likes

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Playlists missing

Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!

Newbie

Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!

Astame

Community Legend

350 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Trying to understand difference between streaming and syncing

Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when you press the 'available offline' switch and it actually d...

Music Fan

Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when yo...

KOOLV

Newbie

4373 Views

2 replies

0 likes

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Solved!! iPhone Can't Login

Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.

Regular

Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.

tcuhail

Casual Listener

1236 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Premium gone

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened

Casual Listener

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...

398 Views

0 replies

0 likes

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Pay for premium now it's gone

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened

Casual Listener

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...

342 Views

0 replies

0 likes

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Spotify Crashes on iPhone

Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing happens. I have deleted and redownloaded the app a...

Newbie

Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing...

507 Views

0 replies

0 likes

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Spotify offline doesn't work

Hi !I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u

Newbie

Hi ! I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u

315 Views

0 replies

0 likes

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can't login on my iphone but can on the computer

I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with the same password and username I tried for my iphon...

Casual Listener

I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with ...

399 Views

0 replies

0 likes

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Not working

Hi ... I was juts listening to Spotify and it kicked me out and will not allow me log back in ... I pay for premium . It's telling me that my username or password is Incorrect or that I don't have an account . I have reset my password twice and it's ...

Newbie

Hi ... I was juts listening to Spotify and it kicked me out and will not allow me log back in ... I pay for premium . It's telling me that my username or password is Incorrect or that I don't have an...

jennamarguerite

Casual Listener

732 Views

3 replies

3 likes

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Songs stop with 1-3 seconds left on track...will not continue

Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer. every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't start it up again, only thing that works is fast forward to ...

Newbie

Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer.   every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't ...

485 Views

0 replies

0 likes

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Solved!! Iphone Problems

Hey.I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows.I just got A Premium account through the family deal. now I downloaded the app on my Iphone and wanted to listen to music and dow...

Casual Listener

Hey. I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows. I just got A Premium account through the family deal. now I downloaded the...

brunomusic

Casual Listener

642 Views

1 replies

0 likes

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Creating a playlist

Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!

Newbie

Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!

ItsJamesJ

Community Legend

438 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium through the app

I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?

Visitor

I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?

user-removed

Not applicable

573 Views

3 replies

0 likes

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  • 3 replies
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Can't get premium on my new iPhone

I couldn't get Premium on my new iphone even I've signed out already on the old one. Now both of my iPhones got "Free".

Newbie

I couldn't get Premium on my new iphone even I've signed out already on the old one.  Now both of my iPhones got "Free". 

279 Views

0 replies

0 likes

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