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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43344 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108978 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1637 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301856 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127788 Views

19 replies

38 likes

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  • 19 replies
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Art covers

There's a huge problem with art covers in ios app...They load too slow or they often do not appear at all so you have to close the app and open it again to fix the problem which is very annoying!!! ;(1st, I thought my internet connection was slow, bu...

Newbie

There's a huge problem with art covers in ios app... They load too slow or they often do not appear at all so you have to close the app and open it again to fix the problem which is very annoying!!!...

395 Views

0 replies

0 likes

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Canot log into Ipad app

i'm a premisum member and i cannot log into my ipad app. it tells me it cannot merge with my facebook account. I have a user id and also a password. I cant even log in using my facebook because there is no option to do this.

Casual Listener

i'm a premisum member and i cannot log into my ipad app.  it tells me it cannot merge with my facebook account.  I have a user id and also a password.  I cant even log in using my face...

Giaors

Newbie

6295 Views

30 replies

0 likes

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  • 30 replies
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Unknown offline devices

I have two Unknown devices in my account ? What's this ?

Roadie

I have two Unknown devices in my account ? What's this ?

Mnyb

Roadie

1476 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Beat-matching 'party mode' missing on iPhone 6s Plus

Hey all.Tried searching for a solution or device limitiation advice with no joy, so thought I would ask here. On my old iPhone 5 I had the new party mode (with Diplo etc) where you could adjust the mood and the tracks would be mixed together. Since u...

Casual Listener

Hey all. Tried searching for a solution or device limitiation advice with no joy, so thought I would ask here.   On my old iPhone 5 I had the new party mode (with Diplo etc) where you could...

werewolf_fr

Casual Listener

1592 Views

7 replies

0 likes

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  • 7 replies
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Bought Spotify Student

I bought Spotify Student and everything went perfectly but I still dont have the premium access on my Iphone. What should I do?

Regular

I bought Spotify Student and everything went perfectly but I still dont have the premium access on my Iphone. What should I do?

Hubo

Community Legend

1240 Views

5 replies

0 likes

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  • 5 replies
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Spotify takes for ever to open on iPhone 6s

iPhone 6s - Spotify app takes forever to open and when it does, message is "cannot browse while offline" despite having 4G connectivity and interent access. I have reloaded the app but this does not help. Any ideas why?

Newbie

iPhone 6s  - Spotify app takes forever to open and when it does, message is "cannot browse while offline" despite having 4G connectivity and interent access. I have reloaded the app but this doe...

401 Views

0 replies

0 likes

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Songs are gray and not playable

I have been trying to download the album "Acid Rap" by chance the rapper with a Spotify premium account and it won't let me play a song or download it, then play it. I have gone to playback settings but I still can't play it I'm frustrated pls help!!

Casual Listener

I have been trying to download the album "Acid Rap" by chance the rapper with a Spotify premium account and it won't let me play a song or download it, then play it. I have gone to playback settings ...

Bittencourt

Spotify Star

1359 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Accidentally Deleted Playlist Help

I have an iPhone and this morning my iPhone was unlocked in my pocket and somehow all my songs that I put together over 2 years were all deleted.Am I able to restore my iPhone to a backup from yesterday before this happened so I can get my song playl...

Casual Listener

I have an iPhone and this morning my iPhone was unlocked in my pocket and somehow all my songs that I put together over 2 years were all deleted. Am I able to restore my iPhone to a backup from ye...

Bittencourt

Spotify Star

677 Views

3 replies

0 likes

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  • 3 replies
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cannot login through facebook

Wanted to buy spotify premium but cannot login it is synced to my facebook account can anyone help?

Newbie

Wanted to buy spotify premium but cannot login it is synced to my facebook account can anyone help?

295 Views

0 replies

0 likes

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  • 0 replies
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Unable to listen to local files on Iphone

Hi, I downloaded all my local files from my computer to my Iphone and there is a green arrow next to them. But since I've changed the location in which the local files are stored on my pc, all the local files on my phone still have a green arrow but ...

Newbie

Hi,   I downloaded all my local files from my computer to my Iphone and there is a green arrow next to them. But since I've changed the location in which the local files are stored on my pc, a...

468 Views

0 replies

0 likes

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Solved!! Cant detect iPod via USB

i've been trying to synch my iPod with Spotify for the last 2days now.it doesnt matter what i do,the software wont detect the device.I've re.installed the app and the software on my pc but nothing seems to work.I really need a solution for this.I can...

Casual Listener

i've been trying to synch my iPod with Spotify for the last 2days now.it doesnt matter what i do,the software wont detect the device. I've re.installed the app and the software on my pc but nothing ...

aritagabrielleo

Newbie

78715 Views

104 replies

15 likes

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  • 104 replies
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continious play

Hello, I was wondering if there is a way to continiously play my all my playlists. I use spotify connect (i phone) to play my ipad hooked up through my different zones in my house. My problem is that when one playlist is over, I have to run upstairs ...

Newbie

Hello, I was wondering if there is a way to continiously play my all my playlists.  I use spotify connect (i phone) to play my ipad hooked up through my different zones in my house.  My pro...

503 Views

0 replies

0 likes

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Can't listen to Spotufy in my car

I have an iphone and my car has an usb entry to plug the phone, but now I can't listen to Spotify beacuse it only reads the iPod, how can I solve this problem??

Newbie

I have an iphone and my car has an usb entry to plug the phone, but now I can't listen to Spotify beacuse it only reads the iPod, how can I solve this problem??

463 Views

0 replies

0 likes

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[iOS][Subscription]

Buena tarde,Soy usario de Tijuana Mexico, hace poco me suscribi a premiun po solo $9.00mn pero el telefono que traia antes se descompuso por lo que adquiri otro equipo (Iphone 6s) y al momento de descargar la aplicacion me dice que estoy con una cuen...

Newbie

Buena tarde,Soy usario de Tijuana Mexico, hace poco me suscribi a premiun po solo $9.00mn pero el telefono que traia antes se descompuso por lo que adquiri otro equipo (Iphone 6s) y al momento de des...

574 Views

0 replies

0 likes

iOS
Subscription
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Can't change the track using in car controls

Hey all, I updated to the newest version of Spotify mobile app for iOS.I connect my iPhone to the USB port in my Fiat 500 running Blue&MeI have buttons on my steering wheel that normally allow me to skip back and forward to the next track, these are ...

Casual Listener

Hey all,   I updated to the newest version of Spotify mobile app for iOS. I connect my iPhone to the USB port in my Fiat 500 running Blue&Me I have buttons on my steering wheel that norm...

c49uta

Casual Listener

38861 Views

44 replies

7 likes

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  • 44 replies
  • 7 likes

Why is this happening

Every time I type in my log-in information and tap "log in" a message pops up that says "you have already registered an account with that E-mail address" and I'm a little confused because I'm logging in and not creating a new account

Newbie

Every time I type in my log-in information and tap "log in" a message pops up that says "you have already registered an account with that E-mail address" and I'm a little confused because I'm logging...

Bittencourt

Spotify Star

571 Views

1 replies

0 likes

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  • 1 replies
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Offline songs only play for a few seconds--unsyncing doesn't fix

I have a problem with offline mode where it seems like sometimes songs don't download properly--they stop after a few seconds and won't go to the next song. Unsyncing and resyncing them does not fix it, and it happens whether I listen to it offline o...

Newbie

I have a problem with offline mode where it seems like sometimes songs don't download properly--they stop after a few seconds and won't go to the next song. Unsyncing and resyncing them does not fix ...

435 Views

0 replies

0 likes

  • 435 Views
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Can't hear any sound on bluetooth or headphones

When I have nothing connected, the muisc plays on my phone's speaker. But my headphones or the bluetooth in my car have no sound coming out. It's connected to the right available device. Other apps work fine such as Pandora. But not Spotify. Any idea...

Newbie

When I have nothing connected, the muisc plays on my phone's speaker. But my headphones or the bluetooth in my car have no sound coming out. It's connected to the right available device. Other apps w...

893 Views

0 replies

0 likes

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Wont connect to wifi

My spotify for ios 7.0.3 won't connect to my wifi anymore. It just times out. I've uninstalled app, reinstalled, restarted wifi etc. It started working when I connected via 4g hotspot and the desktop app connects to my wifi. What can I do?

Music Fan

My spotify for ios 7.0.3 won't connect to my wifi anymore. It just times out. I've uninstalled app, reinstalled, restarted wifi etc. It started working when I connected via 4g hotspot and the des...

troyteter00

Casual Listener

1320 Views

2 replies

0 likes

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  • 2 replies
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Spotify premium family Canada

I live in Canada and wood like the family plan but can't get it because it is not available in Canada. I am wondering if it will be available soon.

Newbie

I live in Canada and wood like the family plan but can't get it because it is not available in Canada.  I am wondering if it will be available soon. 

mikrom369

Newbie

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes