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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242351 Views

27 replies

5 likes

  • 242351 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125418 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2996 Views

0 replies

0 likes

iOS
  • 2996 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307817 Views

62 replies

16 likes

  • 307817 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132088 Views

19 replies

38 likes

  • 132088 Views
  • 19 replies
  • 38 likes

can't play local songs on my spotify playlist anymore

i opened my playlist on spotify and i noticed that my local songs are greyed out, i didnt have this problem the last 3 month, what could be the issue

Newbie

i opened my playlist  on spotify and i noticed that my local songs  are greyed out, i didnt  have this problem the last 3 month, what could be the issue

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Spotify connect

Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect

Newbie

Someone is using my Spotify and I don't know that person... How can I delete a device in spotifyconnect

Hubo

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

"30-Minutes Free" Ads Hang iOS App

iOS 9.3.2 - 16 GB iPad Model MC705LL/A - high-speed wireless Many of the "30-minutes free" ads hang the Spotify app on iOS. The ad will begin to play, but after 3 - 5 seconds the ad will freeze, then the video "progress bar" at the bottom will procee...

Newbie

iOS 9.3.2 - 16 GB iPad Model MC705LL/A - high-speed wireless   Many of the "30-minutes free" ads hang the Spotify app on iOS. The ad will begin to play, but after 3 - 5 seconds the ad will fre...

963 Views

0 replies

0 likes

hang
iOS
  • 963 Views
  • 0 replies
  • 0 likes

not every song can be found

Why can't my phone find every song that my computer can? And why is it not possible for me to have every song on my playlist in: Listent online?

Casual Listener

Why can't my phone find every song that my computer can? And why is it not possible for me to have every song on my playlist in: Listent online?

markejsboel

Casual Listener

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

KPN spotify storing

We hebben een activatiecode gekregen van KPN.Maar met het activeren geeft hij een storing aan dat het account niet geactiveerd kan worden.Ik heb met KPN contact gehad. En die zeggen dat ze alleen de activatie code aanleveren en verder niets kunnen do...

Newbie

We hebben een activatiecode gekregen van KPN. Maar met het activeren geeft hij een storing aan dat het account niet geactiveerd kan worden. Ik heb met KPN contact gehad. En die zeggen dat ze alle...

Hubo

Community Legend

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

Cant upgrade to premium

I alway bought an itunes card and upgraded to premium on the app spotify it self. But now when im goong on settings i cant upgraded there anymore. Why? And where can i do with an itunes card?

Newbie

I alway bought an itunes card and upgraded to premium on the app spotify it self. But now when im goong on settings i cant upgraded there anymore. Why? And where can i do with an itunes card?

Hubo

Community Legend

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Songs not downloading

Prior to the most recent software update, I was able to download all songs in my library to my phone (iPhone 6s). Now, when I toggle "available offline" the songs do not download. The majority of songs don't display the download icon at all. I've see...

Newbie

Prior to the most recent software update, I was able to download all songs in my library to my phone (iPhone 6s). Now, when I toggle "available offline" the songs do not download. The majority of son...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

No longer syncing offline playlists

Hello, I have been using Spotify premium for some time now with no issues, however, recently I've started to have issues with my offline playlists syncing. I am using a Gen 5 iPod Touch with 5.5GB of space available. I do not have the latest version ...

Casual Listener

Hello, I have been using Spotify premium for some time now with no issues, however, recently I've started to have issues with my offline playlists syncing. I am using a Gen 5 iPod Touch with 5.5GB of...

Arii-kins

Casual Listener

795 Views

1 replies

1 likes

  • 795 Views
  • 1 replies
  • 1 likes

how delete all my songs

hey , I want to delete all my songs cause I have much , but I dont know how to delete all in one click , ¿ I have to do this one by one ? ...

Newbie

hey , I want to delete all my songs cause I have much , but I dont know how to delete all in one click , ¿ I have to do this one by one ? ...

osornios

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Unable to now play albums start to finish

Hi, up to last week I could play my saved albums from start to finish, I could click on any song on that album and after that song completed, it would play the next song on the album after it.Now, it just does shuffle play, I am on premium, and wonde...

Newbie

Hi, up to last week I could play my saved albums from start to finish, I could click on any song on that album and after that song completed, it would play the next song on the album after it. Now, ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Can't play my music

Anyone l ow how to make my music play my playlists were working fine and now it plays what it wants and when I try to select. Song from my playlist it won't play

Newbie

Anyone l ow how to make my music play my playlists were working fine and now it plays what it wants and when I try to select. Song from my playlist it won't play

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

About to cancel my premium subscription. Due to skipping during playback. Tried everything

Hey,I have an iPhone 4 with Spotify Premium. The songs are always skipping when I use offline mode. It is just about as bad as a skipping CD. I have reinstalled numerous time, switched streaming quality, turned off gapless playback and deleted my his...

Newbie

Hey, I have an iPhone 4 with Spotify Premium. The songs are always skipping when I use offline mode. It is just about as bad as a skipping CD. I have reinstalled numerous time, switched streaming qu...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Solved!! install on iOS 4.2.1 (iPhone 3G) ?

I have a premium account and just change my phone for an iPhone 3G ( :'( ) ... and what a bad surprise : your iPhone app is not compatible with IOS 4.2.1 How can i do to install it on my "old" iPhone (old ? only 2 or 3 years ...) thanks in advance. B...

Casual Listener

I have a premium account and just change my phone for an iPhone 3G ( :'( ) ... and what a bad surprise : your iPhone app is not compatible with IOS 4.2.1 How can i do to install it on my "old" iPho...

Desjaree

Newbie

22150 Views

8 replies

0 likes

  • 22150 Views
  • 8 replies
  • 0 likes

iOS app./missing albums

Hello,I am wondering why some albums that I have browsed and saved on my desktop do not appear on my iPhone 5S. I have tried rebooting the phone, reinstalling the app., and resaving the album on my desktop. I am able to search and save from my phone,...

Newbie

Hello, I am wondering why some albums that I have browsed and saved on my desktop do not appear on my iPhone 5S. I have tried rebooting the phone, reinstalling the app., and resaving the album on my...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
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Faulty message

I have 890 songs downloaded to spotify on my iPhone 6 for offline listening. I also access Spotify on my pc but as far as I know I have not downloaded my tracks to the pc for offline listening.Every time I open Spotify on my phone I constantly get th...

Newbie

I have 890 songs downloaded to spotify on my iPhone 6 for offline listening. I also access Spotify on my pc but as far as I know I have not downloaded my tracks to the pc for offline listening. Ever...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

About iPod Shuttle and Nano. Don´t work any more?

How can i sync my iPod Shuttle 4th Gen and iPod Nano 7th Gen with Spotify Premium?

Regular

How can i sync my iPod Shuttle 4th Gen and iPod Nano 7th Gen with Spotify Premium?

ianobre

Regular

514 Views

2 replies

0 likes

  • 514 Views
  • 2 replies
  • 0 likes

Log-in on Iphone with different Facebook account

Spotify on my iphone was previously used by another person with a different Facebook account. Now i cannot log in with my Facebook account (I'm a premium user) as it gives the only option to choose from - the previous Facebook account. I tried everyt...

Newbie

Spotify on my iphone was previously used by another person with a different Facebook account. Now i cannot log in with my Facebook account (I'm a premium user) as it gives the only option to choose f...

mzwagemakers

Roadie

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

[iOS][Other] Equaliser issues

Firstly, I find it rather disappointing that I have to "speak to the community" in order to make myself heard. Why isn't there an email address or phone number to call you directly? You are committing a severe disservice to your product by making you...

Newbie

Firstly, I find it rather disappointing that I have to "speak to the community" in order to make myself heard. Why isn't there an email address or phone number to call you directly? You are committin...

451 Views

0 replies

0 likes

iOS
Other
  • 451 Views
  • 0 replies
  • 0 likes