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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246518 Views

27 replies

5 likes

  • 246518 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131680 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3341 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309947 Views

62 replies

16 likes

  • 309947 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133599 Views

19 replies

38 likes

  • 133599 Views
  • 19 replies
  • 38 likes

Spotify running

The playlist for Spotify running are not appearing on my iPhone even though I am connected to the Internet the section is completely blank. Please help

Regular

The playlist for Spotify running are not appearing on my iPhone even though I am connected to the Internet the section is completely blank. Please help

pvtsamoa

Newbie

708 Views

3 replies

1 likes

  • 708 Views
  • 3 replies
  • 1 likes

Mi spotify no esta actualizado y no encuentro actualizacion en mi app store

Hola, necesitaria solucionar un problema que me esta molestando. Se trata de que mi spotify esta desactualizado con respecto a los de mi familia y amigos pero aunque este asi en mi app store no me aparece ninguna actualizacion y entro a la pagina web...

Newbie

Hola, necesitaria solucionar un problema que me esta molestando. Se trata de que mi spotify esta desactualizado con respecto a los de mi familia y amigos pero aunque este asi en mi app store no me ap...

673 Views

0 replies

0 likes

  • 673 Views
  • 0 replies
  • 0 likes

Solved!! "Running" Genre/Mood Not Populating, Not Starting

Hi Team, On my iPhone 6 (latest version has been properly downloaded, restarted, etc), I can see "Running" as an option under Browse-->Genres/Moods, but none of the playlists load. Similarly, on my "Recently Played" menu, I can see the "Epic" Running...

Casual Listener

Hi Team,  On my iPhone 6 (latest version has been properly downloaded, restarted, etc), I can see "Running" as an option under Browse-->Genres/Moods, but none of the playlists load. Sim...

sasguigna

Casual Listener

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Solved!! Missing music

All of my music (my songs, albums, and artists) have all disappeared from my library except for the few that I re-saved before I realized that I had lost all of my content. My playlists are still intact but none of the music is actually saved anymore...

Casual Listener

All of my music (my songs, albums, and artists) have all disappeared from my library except for the few that I re-saved before I realized that I had lost all of my content. My playlists are still int...

tomasrex

Roadie

947 Views

6 replies

0 likes

  • 947 Views
  • 6 replies
  • 0 likes

Get premium button not appearing

On the IOS app, I am trying to upgrade from free to premium but when I look at my account on the settings page it says free but does not give me the option to upgrade.

Visitor

On the IOS app, I am trying to upgrade from free to premium but when I look at my account on the settings page it says free but does not give me the option to upgrade.

Jordi

Community Legend

4970 Views

5 replies

2 likes

  • 4970 Views
  • 5 replies
  • 2 likes

Work from home keeps turning on

I used to have the song work from home in my spotify playlist but I deleted it a while back and after and ad or if im in shuffle mode whatever playllist im listening to "work from home" always turns on.... Please help me!

Newbie

I used to have the song work from home in my spotify playlist but I deleted it a while back and after and ad or if im in shuffle mode whatever playllist im listening to "work from home" always turns ...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Last.fm integration is flaky

Hi! I logged this under iOS, but it happens on the desktop too. It seems like last.fm integration just dies after some time. On my laptop, it sometimes would just stop scrobbling. This happens a lot when I leave my laptop on (and spotify running), an...

Newbie

Hi!   I logged this under iOS, but it happens on the desktop too.   It seems like last.fm integration just dies after some time. On my laptop, it sometimes would just stop scrobbling. T...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
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all my music wont download to offline mode

i have an iphone 6s plus and it is updated to the latest software 9.3.3 and my spotify is updated also. i have good internet connection and i have more than 20gb of memory on my phone but still most of my music will not download like only 20% will do...

Newbie

i have an iphone 6s plus and it is updated to the latest software 9.3.3 and my spotify is updated also. i have good internet connection and i have more than 20gb of memory on my phone but still most ...

Karnage311

Regular

588 Views

2 replies

1 likes

  • 588 Views
  • 2 replies
  • 1 likes

Sharing to Facebook

I have a playlist that I'm trying to share to my Facebook feed. WHen I first did it, it showed a preview picture (4 album covers of tracks on the list) and then the wrong playlist name. Now, it posts with a box that says "open.spotify.com." When on a...

Newbie

I have a playlist that I'm trying to share to my Facebook feed. WHen I first did it, it showed a preview picture (4 album covers of tracks on the list) and then the wrong playlist name. Now, it posts...

DylanDakota

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Playlist not in order

Please help me!!! My playlist is not in order! It is playing songs from all over!! Not in the order of my playlist!

Newbie

Please help me!!! My playlist is not in order! It is playing songs from all over!! Not in the order of my playlist!

Hubo

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Running Playlists (ALL OF THEM) have disappeared from the Running category on my iPhone app!

Hey there! I woke up for my run today, fired up my Runkeeper, and went to the "Running" category, and to my despair, ALL the running playlists had disspeared! No "Recommended for you" square, no "Indie Kick"... Nothing. Restarting the app did nothing...

Newbie

Hey there!   I woke up for my run today, fired up my Runkeeper, and went to the "Running" category, and to my despair, ALL the running playlists had disspeared! No "Recommended for you" square...

user-removed

Not applicable

894 Views

1 replies

1 likes

Running gone
Running with spotify
  • 894 Views
  • 1 replies
  • 1 likes

Local files will not play on devices, only on computer

I created a few files in Audacity, then set Spotify to recognize them and saw them listed on my desktop application. I can play them on my computer but I cannot play them on my devices. I have a Samsung S5 giving me "This track is not available" when...

Casual Listener

I created a few files in Audacity, then set Spotify to recognize them and saw them listed on my desktop application. I can play them on my computer but I cannot play them on my devices. I have a Sams...

kvonmeyer

Newbie

2315 Views

9 replies

0 likes

  • 2315 Views
  • 9 replies
  • 0 likes

Local files in playlists

Hello, recent Spotify Premium user here. I have a bunch of local files on my iPhone. They have been correctly synched, and I can directly play them without any issues.The problem is when I try to add them to playlists. I always receive the message: "...

Visitor

Hello, recent Spotify Premium user here.   I have a bunch of local files on my iPhone. They have been correctly synched, and I can directly play them without any issues. The problem is when I...

Tjsh315

Music Fan

739 Views

2 replies

1 likes

  • 739 Views
  • 2 replies
  • 1 likes

Iphone 5 issue

Iphone 5 issue. Battary is charging full.

Casual Listener

Iphone 5 issue. Battary is charging full.

Hubo

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

How do I know if I am playing songs offline?

If I'm off WIFI, how do I know when I can play the songs safely offline without using my cellular data? I see the green arrows next to the songs. Is this all I need to verify that they will play offline? Thanks!

Newbie

If I'm off WIFI, how do I know when I can play the songs safely offline without using my cellular data? I see the green arrows next to the songs. Is this all I need to verify that they will play offl...

mzwagemakers

Roadie

1079 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlist

Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlists were gone and my beloved special "Mix of the week" (under discovering) has disappeared too. All set to zero, although I have Premium and my bills ar...

Regular

Dear Community. Last week (approx 14 July 2016), Spotify has changed itself on my phone. My playlists were gone and my beloved special "Mix of the week" (under discovering) has disappeared too. All s...

grafagnes

Regular

1177 Views

9 replies

0 likes

  • 1177 Views
  • 9 replies
  • 0 likes

Cannot connect anymore . Spotify shows it is offline all the time

I moved to the US . Changed my carrier to ATT. Few days ago I notice my Spotify says is offline all the time .Tried to use it with CarPlay and that is when I realized it.Cannot seem to get it to connect, and have a premium account .Advice welcome

Casual Listener

I moved to the US . Changed my carrier to ATT. Few days ago I notice my Spotify says is offline all the time . Tried to use it with CarPlay and that is when I realized it. Cannot seem to get it to ...

mzwagemakers

Roadie

645 Views

3 replies

0 likes

  • 645 Views
  • 3 replies
  • 0 likes

signing into spotify on my iPhone 6

i got a new iphone and every time i try to sign in on the app with the "log in with facebook" button it freezes and doesn't log in.. please help

Newbie

i got a new iphone and every time i try to sign in on the app with the "log in with facebook" button it freezes and doesn't log in.. please help

osornios

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

How to add song quickly

If anyone know how to add song quickly with iphone6s that don't need into Spotify appThx bro

Newbie

If anyone know how to add song quickly with iphone6s that don't need into Spotify app Thx bro

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Run Feature not showing up after loading

Yo, so I'm a really active individual and I use the Running Feature for Spotify pretty much every day. Well, I had a short dry spell from running for the past week and I come back to use it today and it won't load for me. I have an Iphone 6S, so I ru...

Newbie

Yo, so I'm a really active individual and I use the Running Feature for Spotify pretty much every day.  Well, I had a short dry spell from running for the past week and I come back to use it tod...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes