Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237731 Views

27 replies

5 likes

  • 237731 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

118947 Views

117 replies

13 likes

Other
  • 118947 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2707 Views

0 replies

0 likes

iOS
  • 2707 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305554 Views

62 replies

16 likes

  • 305554 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130878 Views

19 replies

38 likes

  • 130878 Views
  • 19 replies
  • 38 likes

Downloads

Why did my music stop downloading?

Newbie

Why did my music stop downloading?

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

IOS 9.3.1 on iPhone, can't run spotify to work with BMW iDrive on 2014 F34.

Hi, I recentley updated to the latest iOs version with all my apps up to date. Spotify however doensnt connect to my car true the usb cabel or true the snapin adaptor. My friend, also on iOS 9.3.1 with a different BMW (M5 GC) has nog issues with spot...

Newbie

Hi,   I recentley updated to the latest iOs version with all my apps up to date. Spotify however doensnt connect to my car true the usb cabel or true the snapin adaptor. My friend, also on iOS...

aurel74

Casual Listener

1687 Views

4 replies

2 likes

  • 1687 Views
  • 4 replies
  • 2 likes

Solved!! iOS spotify account not transferring

Hello!I bought a new iPhone 6s today and am having probem signing in to my account. I created my account before there was a facebook link so I always have to use my user name instead of linking to facebook. It wont allow me to sign in and when I try ...

Newbie

Hello! I bought a new iPhone 6s today and am having probem signing in to my account. I created my account before there was a facebook link so I always have to use my user name instead of linking to ...

osornios

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

not receiving password reset email

I've tried many times to reset my password and nothing has came into my inbox. I'm typing the email address correctly and it's not going into my junk. Any ideas? I appreciate any help you can offer. Thanks.

Newbie

I've tried many times to reset my password and nothing has came into my inbox. I'm typing the email address correctly and it's not going into my junk. Any ideas? I appreciate any help you can offer. ...

osornios

Spotify Star

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Music playlist saving

Can someone help. I have a 16GB iPhone and what I would like to do is when I check the option to play music offline, is there a way I can save all that to the iCloud, instead of on that 16GB memory. Not even sure if I am capable of doing that. I appr...

Casual Listener

Can someone help. I have a 16GB iPhone and what I would like to do is when I check the option to play music offline, is there a way I can save all that to the iCloud, instead of on that 16GB memory. ...

osornios

Spotify Star

564 Views

3 replies

0 likes

  • 564 Views
  • 3 replies
  • 0 likes

premium no me deja pagar

quiero pagar mi spotify premium con itunes osea con una tarjeta y no me deja

Newbie

quiero pagar mi spotify premium con itunes osea con una tarjeta y no me deja

osornios

Spotify Star

597 Views

1 replies

1 likes

  • 597 Views
  • 1 replies
  • 1 likes

Saved albums are empty

Hi there!I have a premium account on spotify and I use my iTouch to ad albums and save them in order to listen to them when I am offline.However, every single time, when I launch the app, and try to listen to an album, it appears empty and it says "Y...

Newbie

Hi there! I have a premium account on spotify and I use my iTouch to ad albums and save them in order to listen to them when I am offline. However, every single time, when I launch the app, and...

osornios

Spotify Star

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Help...

I'm unable to select songs to play directly and can't replay or go forward in a playlist. I was able to do this all before.. Can someone please assist

Casual Listener

I'm unable to select songs to play directly and can't replay or go forward in a playlist. I was able to do this all before.. Can someone please assist

Vanessa_ced

Casual Listener

723 Views

4 replies

0 likes

  • 723 Views
  • 4 replies
  • 0 likes

Spotify won't play in my Toyota Wigo

Hi Everyone, Just wanted to know if anyone else has experienced this or has an idea on how to fix it. I've been linking my iPhone 6s to my car radio for a month now and it has worked perfectly fine... until a couple of days ago. It suddenly stopped p...

Newbie

Hi Everyone,   Just wanted to know if anyone else has experienced this or has an idea on how to fix it. I've been linking my iPhone 6s to my car radio for a month now and it has worked perfect...

832 Views

0 replies

0 likes

  • 832 Views
  • 0 replies
  • 0 likes

Playlist is reshuffling?

So I am using Spotify for free and since free users can only play playlists on shuffle I have been doing so. But, whenever I go offline and Spotify reconnects my playlist has been reshuffling. The song that I was listening to last will still be there...

Regular

So I am using Spotify for free and since free users can only play playlists on shuffle I have been doing so. But, whenever I go offline and Spotify reconnects my playlist has been reshuffling. The so...

910 Views

0 replies

1 likes

  • 910 Views
  • 0 replies
  • 1 likes

Art covers

There's a huge problem with art covers in ios app...They load too slow or they often do not appear at all so you have to close the app and open it again to fix the problem which is very annoying!!! ;(1st, I thought my internet connection was slow, bu...

Newbie

There's a huge problem with art covers in ios app... They load too slow or they often do not appear at all so you have to close the app and open it again to fix the problem which is very annoying!!!...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Canot log into Ipad app

i'm a premisum member and i cannot log into my ipad app. it tells me it cannot merge with my facebook account. I have a user id and also a password. I cant even log in using my facebook because there is no option to do this.

Casual Listener

i'm a premisum member and i cannot log into my ipad app.  it tells me it cannot merge with my facebook account.  I have a user id and also a password.  I cant even log in using my face...

Giaors

Newbie

6381 Views

30 replies

0 likes

  • 6381 Views
  • 30 replies
  • 0 likes

Unknown offline devices

I have two Unknown devices in my account ? What's this ?

Roadie

I have two Unknown devices in my account ? What's this ?

Mnyb

Roadie

1511 Views

8 replies

0 likes

  • 1511 Views
  • 8 replies
  • 0 likes

Solved!! Beat-matching 'party mode' missing on iPhone 6s Plus

Hey all.Tried searching for a solution or device limitiation advice with no joy, so thought I would ask here. On my old iPhone 5 I had the new party mode (with Diplo etc) where you could adjust the mood and the tracks would be mixed together. Since u...

Casual Listener

Hey all. Tried searching for a solution or device limitiation advice with no joy, so thought I would ask here.   On my old iPhone 5 I had the new party mode (with Diplo etc) where you could...

werewolf_fr

Casual Listener

1627 Views

7 replies

0 likes

  • 1627 Views
  • 7 replies
  • 0 likes

Bought Spotify Student

I bought Spotify Student and everything went perfectly but I still dont have the premium access on my Iphone. What should I do?

Regular

I bought Spotify Student and everything went perfectly but I still dont have the premium access on my Iphone. What should I do?

Hubo

Community Legend

1260 Views

5 replies

0 likes

  • 1260 Views
  • 5 replies
  • 0 likes

Spotify takes for ever to open on iPhone 6s

iPhone 6s - Spotify app takes forever to open and when it does, message is "cannot browse while offline" despite having 4G connectivity and interent access. I have reloaded the app but this does not help. Any ideas why?

Newbie

iPhone 6s  - Spotify app takes forever to open and when it does, message is "cannot browse while offline" despite having 4G connectivity and interent access. I have reloaded the app but this doe...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Songs are gray and not playable

I have been trying to download the album "Acid Rap" by chance the rapper with a Spotify premium account and it won't let me play a song or download it, then play it. I have gone to playback settings but I still can't play it I'm frustrated pls help!!

Casual Listener

I have been trying to download the album "Acid Rap" by chance the rapper with a Spotify premium account and it won't let me play a song or download it, then play it. I have gone to playback settings ...

Bittencourt

Spotify Star

1402 Views

5 replies

1 likes

  • 1402 Views
  • 5 replies
  • 1 likes

Accidentally Deleted Playlist Help

I have an iPhone and this morning my iPhone was unlocked in my pocket and somehow all my songs that I put together over 2 years were all deleted.Am I able to restore my iPhone to a backup from yesterday before this happened so I can get my song playl...

Casual Listener

I have an iPhone and this morning my iPhone was unlocked in my pocket and somehow all my songs that I put together over 2 years were all deleted. Am I able to restore my iPhone to a backup from ye...

Bittencourt

Spotify Star

700 Views

3 replies

0 likes

  • 700 Views
  • 3 replies
  • 0 likes

cannot login through facebook

Wanted to buy spotify premium but cannot login it is synced to my facebook account can anyone help?

Newbie

Wanted to buy spotify premium but cannot login it is synced to my facebook account can anyone help?

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes