Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 398377 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Siri voice control interrupts spotify. Can't listen. Apple sucksMy Siri is not enabled btw
Newbie
Siri voice control interrupts spotify. Can't listen. Apple sucks My Siri is not enabled btw
Cassiekiwi
Newbie
1566 Views
1 replies
0 likes
When I installed Spotify on my iPhone yesterday I linked it to the wrong Facebook account. I can't find a way to change Spotify to now use a different Facebook account (on my iPhone). Any suggestions?
Casual Listener
When I installed Spotify on my iPhone yesterday I linked it to the wrong Facebook account. I can't find a way to change Spotify to now use a different Facebook account (on my iPhone). Any suggestions?
JHT
Newbie
26011 Views
29 replies
2 likes
I've been using Spotify free for probably over a year now but just today while listening to The Lonely Island on shuffle, random Top 40 songs were popping in as "suggested songs". I use Spotify as single-artist stations, any suggestions on how to cur...
Newbie
I've been using Spotify free for probably over a year now but just today while listening to The Lonely Island on shuffle, random Top 40 songs were popping in as "suggested songs". I use Spotify as si...
381 Views
0 replies
0 likes
I was trying to sync my songs onto my older ipod (there are instructions for this process online), but in the current version of spotify there is no deviced tab under which to select my ipod. is there any other way to get my music on the ipod? when i...
Newbie
I was trying to sync my songs onto my older ipod (there are instructions for this process online), but in the current version of spotify there is no deviced tab under which to select my ipod. is ther...
bwarren97
Regular
490 Views
1 replies
0 likes
Hello,first of all, sorry if my english isn't that good i'm from germany.i used spotify premium for ca 2 years now and i payed it over itunes. yesterday when it would extend automatically i didn't have enough money and clicked downgrade to free so i ...
Newbie
Hello, first of all, sorry if my english isn't that good i'm from germany. i used spotify premium for ca 2 years now and i payed it over itunes. yesterday when it would extend automatically i ...
osornios
Spotify Star
485 Views
1 replies
0 likes
I love the app but when I go to upgrade to premium I can only do it from the Apple Store currency not from your website but only from the App so right now I can't listen to my favourite music in my order because I can't find a "upgrade to premium" in...
Newbie
I love the app but when I go to upgrade to premium I can only do it from the Apple Store currency not from your website but only from the App so right now I can't listen to my favourite music in my o...
osornios
Spotify Star
747 Views
1 replies
0 likes
The artist's name on the locked screen is too tiny and grey. If I'm running, for example, which is when I mostly used Spotify, I have to unlock the phone to see who the artist is, or stop running. Instead of pale gray make it blue or something. I mea...
Regular
The artist's name on the locked screen is too tiny and grey. If I'm running, for example, which is when I mostly used Spotify, I have to unlock the phone to see who the artist is, or stop runni...
osornios
Spotify Star
856 Views
1 replies
2 likes
Looked all over the forums for an answer. Under the me tab, my recently played artists have not updated in over three weeks. Same thing when I go to a friends profile. Is this a known issue? It seemed to happen when the the top ten track disappeared.
Casual Listener
Looked all over the forums for an answer. Under the me tab, my recently played artists have not updated in over three weeks. Same thing when I go to a friends profile. Is this a known issue? It s...
brinke
Regular
20324 Views
107 replies
13 likes
Hi- My iPhone is low on memory and so I need to find all the music I've made available offline and delete it.Help?Thanks!Carlo
Newbie
Hi- My iPhone is low on memory and so I need to find all the music I've made available offline and delete it. Help? Thanks! Carlo
iwritealot
Casual Listener
1179 Views
1 replies
0 likes
Hi, when trying to log in on my iPad and iPod I am told "Login failed, unable to log in either username or password is incorrect have you signed up for a Spotify account" when using the Facebook login it says " you have already authorised Spotify" if...
Newbie
Hi, when trying to log in on my iPad and iPod I am told "Login failed, unable to log in either username or password is incorrect have you signed up for a Spotify account" when using the F...
Acreeves87
Newbie
1008 Views
4 replies
0 likes
I can't actually get Spotify to sign in on my iPhone it is already signed in on my iPod but it won't let me on iPhone. I have premium so what's happening my password and email is correct cause I've just changed it and my wifi is working fine.
Newbie
I can't actually get Spotify to sign in on my iPhone it is already signed in on my iPod but it won't let me on iPhone. I have premium so what's happening my password and email is correct cause I've j...
osornios
Spotify Star
655 Views
1 replies
0 likes
Last activity today was adding an album through SAVE. It's the only album and song in my playlist, along with one othe albums m that contained the last song playing in my shuffle.
Casual Listener
Last activity today was adding an album through SAVE. It's the only album and song in my playlist, along with one othe albums m that contained the last song playing in my shuffle.
osornios
Spotify Star
430 Views
2 replies
0 likes
I had to uninstall Spotify because I couldn't open it and now I can't reinstall it, the cloud with the arrow is there but when I press it starts thinking for like a half second then the cloud comes back. I don't know what to do..
Casual Listener
I had to uninstall Spotify because I couldn't open it and now I can't reinstall it, the cloud with the arrow is there but when I press it starts thinking for like a half second then the cloud comes b...
oligussenhoven
Casual Listener
867 Views
3 replies
0 likes
Hello! I have been a spotify user for a long time, and this has never happened to me. It started on Sunday, my app wouldnt open. So I said to myself, "oh its okay, maybe just a connection issue." and went along with my day. I tried opening it later, ...
Visitor
Hello! I have been a spotify user for a long time, and this has never happened to me. It started on Sunday, my app wouldnt open. So I said to myself, "oh its okay, maybe just a connection issue." and...
dylan_grey
Roadie
1062 Views
5 replies
1 likes
the button I push to upgrade to premium won't allow me to push it or have another option to push. I don't use a card, I use iTunes card so I have no other way to upgrade. I need helpppp
Newbie
the button I push to upgrade to premium won't allow me to push it or have another option to push. I don't use a card, I use iTunes card so I have no other way to upgrade. I need helpppp😫
Mattosaurus
Community Legend
3461 Views
1 replies
0 likes
hello is there any plans to introduce a "flow" option? i mean to play random music "no stop" based on my spotify musical habits.or is there any way for example to make a connection to lastfm scrobbling and play artists based on lastfm?
Music Fan
hello is there any plans to introduce a "flow" option? i mean to play random music "no stop" based on my spotify musical habits. or is there any way for example to make a connection to last...
Hubo
Community Legend
365 Views
1 replies
0 likes
Since May 2016 Verizon has been charging massive data usage fees for using Spotify. In June, it was 18GB! Our normal usage is less than 3GB. My daughter got an iPhone 6 in April. No problem in April. Seriously increase data usage started in May and e...
Casual Listener
Since May 2016 Verizon has been charging massive data usage fees for using Spotify. In June, it was 18GB! Our normal usage is less than 3GB. My daughter got an iPhone 6 in April. No problem in April....
billhunt
Casual Listener
8830 Views
4 replies
0 likes
Every thing is fine on wify. But when I am trying away from home 3g/4g I can't connect. On my iPhone
Casual Listener
Every thing is fine on wify. But when I am trying away from home 3g/4g I can't connect. On my iPhone
Lindgaard
Casual Listener
3032 Views
5 replies
0 likes
I have a playlist which I foiund a while back which I can use on my Spotify account but I can no longer find it on anyone elses when I try to find it and when I'm using my SPotify through Sonos I also can't find it... It's not my playlist so I'm not ...
Newbie
I have a playlist which I foiund a while back which I can use on my Spotify account but I can no longer find it on anyone elses when I try to find it and when I'm using my SPotify through Sonos I als...
424 Views
0 replies
0 likes