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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43354 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109002 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301874 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127795 Views

19 replies

38 likes

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Spotify premium family Canada

I live in Canada and wood like the family plan but can't get it because it is not available in Canada. I am wondering if it will be available soon.

Newbie

I live in Canada and wood like the family plan but can't get it because it is not available in Canada.  I am wondering if it will be available soon. 

mikrom369

Newbie

569 Views

1 replies

0 likes

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  • 1 replies
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Cannot login to spotify

I am using a iphone SEi have a premium subscription with singtel music but i could not login nowThey had said that the account do not existThe subscription is for a year

Newbie

I am using a iphone SE i have a premium subscription with singtel music but i could not login now They had said that the account do not exist The subscription is for a year

Hubo

Community Legend

481 Views

1 replies

0 likes

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  • 1 replies
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edit playlist

How to add multiple songs at once to a playlist or delete????

Newbie

How to add multiple songs at once to a playlist or delete????

Hubo

Community Legend

381 Views

1 replies

0 likes

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  • 1 replies
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Spotify keeps deleting and unfollowing my playlists..

Ive had spotify premium for a while now, and one day songs just stopped playing after a minute orso, after looking into it further I noticed that my playlists were gone, all of them.. Unfollowed and deleted, but not findable in playlist recovery.I've...

Casual Listener

Ive had spotify premium for a while now, and one day songs just stopped playing after a minute orso, after looking into it further I noticed that my playlists were gone, all of them.. Unfollowed and ...

JamesGB

Gig Goer

1620 Views

3 replies

0 likes

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  • 3 replies
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Offline download

Hi everyone... I'm having an issue and don't know why is it happening. My sister and I both have iPhone 6s Plus. We recently became Spotify premium users. The thing is when we want to download offline our playlist her iPhone downloads the songs very ...

Visitor

Hi everyone... I'm having an issue and don't know why is it happening. My sister and I both have iPhone 6s Plus. We recently became Spotify premium users. The thing is when we want to download offlin...

user-removed

Not applicable

945 Views

2 replies

1 likes

slow
  • 945 Views
  • 2 replies
  • 1 likes

Iphone 5

No me deja iniciar sesion me dice error de clave o nombre lo e cambiado 20 veces y desde la web perfecto pero la aplicacion da error

Newbie

No me deja iniciar sesion me dice error de clave o nombre lo e cambiado 20 veces y desde la web perfecto pero la aplicacion da error

513 Views

0 replies

0 likes

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Playlists disappearing and playing interrupted in Spotify Premium for Family on iPhone

I have had a Premium account for long (without any problems), and now I have changed it to a Premium for Family, to allow my wife and children to get Premium accounts as well, with me as the administrator.So, yesterday my wife created a Spotify accou...

Newbie

I have had a Premium account for long (without any problems), and now I have changed it to a Premium for Family, to allow my wife and children to get Premium accounts as well, with me as the administ...

478 Views

0 replies

0 likes

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  • 0 replies
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Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps1. I sync all my favorite playlists to my iPod Touch;2. I set the app to offline mode before lea...

Roadie

Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps 1. I sync all my favorite playlists t...

xxlipe

Newbie

5909 Views

9 replies

7 likes

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  • 7 likes

iOS App crashes when trying to open

So each time I try to open the app, the opening logo screen is stuck and eventually crashes, so I am unable to access any music or anything at all. It's been like this for a few days.I tried reinstalling the app and whenever I try to login through my...

Newbie

So each time I try to open the app, the opening logo screen is stuck and eventually crashes, so I am unable to access any music or anything at all. It's been like this for a few days. I tried reinst...

361 Views

0 replies

0 likes

  • 361 Views
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Delete everything and start again

Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible? I'm told I can't download anything else, though I've unfollowed a lot of stuff. Would appreciate any feedback....

Newbie

Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible?   I'm told I can't download anything else, though I've...

533 Views

0 replies

0 likes

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Music saved

I cancelled my subscription and Spotify said it would be saved in the browse area, it is not

Casual Listener

I cancelled my subscription and Spotify said it would be saved in the browse area, it is not

304 Views

0 replies

0 likes

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Ipad login fails saying I've already created an account??

Hi there, Suddenly booted from the app now it won't let me log back in. Steps taken:reset passwordrestartedreinstalled Thanks in advance

Casual Listener

Hi there,   Suddenly booted from the app now it won't let me log back in.   Steps taken: reset password restarted reinstalled   Thanks in advance  

woofur

Casual Listener

424 Views

2 replies

0 likes

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  • 2 replies
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Playlists missing

Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!

Newbie

Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!

Astame

Community Legend

374 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Trying to understand difference between streaming and syncing

Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when you press the 'available offline' switch and it actually d...

Music Fan

Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when yo...

KOOLV

Newbie

4453 Views

2 replies

0 likes

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Solved!! iPhone Can't Login

Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.

Regular

Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.

tcuhail

Casual Listener

1295 Views

6 replies

1 likes

  • 1295 Views
  • 6 replies
  • 1 likes

Premium gone

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened

Casual Listener

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Pay for premium now it's gone

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened

Casual Listener

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...

353 Views

0 replies

0 likes

  • 353 Views
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Spotify Crashes on iPhone

Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing happens. I have deleted and redownloaded the app a...

Newbie

Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Spotify offline doesn't work

Hi !I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u

Newbie

Hi ! I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u

326 Views

0 replies

0 likes

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can't login on my iphone but can on the computer

I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with the same password and username I tried for my iphon...

Casual Listener

I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with ...

411 Views

0 replies

0 likes

  • 411 Views
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