Help Wizard

Step 1


Can't login

Can't login

I have internet connection but I can't login in the iPhone App. I type in the username and passwort, then i loads with the "three points" infinity.
What can I do that i works?
3 Replies

Hi @parvinghofli, welcome to the community!


Please try a hard reboot of your phone by pressing and holding the front and lock buttons together until the apple logo appears on the screen.


Let me know if this helps. 

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Same problem, tried several steps already:

  1. restarted the app
  2. hard reboot of the device
  3. deleted the app and installed fresh 

nothing helped. I use the app on iPhone and iPad, exactly the same problem with both - but Windows Desktop still ok.

It worked with Wifi but not with my mobile data. What can I do that it works with mobile data?

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