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Solved! Go to Solution.
It's alright. Thanks for giving it a try.
In this case, it'll be best to reach out to the Support team. They'll be able to double-check on your account and see what's going on behind the scenes. Just send them an email to support@spotify.com or drop a DM to @SpotifyCares
Hey @user-removed,
If you're sure that your Facebook profile is still active, try entering your email address as the username on the app or on the Account Overview page.
thanks for the help @sachig. So i tried logging in with my email address on the app but it says i have an account already with that address. So i try to log in w/ facebook and all it says is:"error" and closes the window. maybe i'm just confused, im not good with techy things.
It's alright. Thanks for giving it a try.
In this case, it'll be best to reach out to the Support team. They'll be able to double-check on your account and see what's going on behind the scenes. Just send them an email to support@spotify.com or drop a DM to @SpotifyCares
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…