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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28957 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93827 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

942 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293304 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123464 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify on new phone is skipping songs

PlanPremiumCountryPhilippinesDeviceIphone 11Operating SystemiOS 13.3Spotifyversion 8.5.41 Hi! I recently got a new phone and it comes with a spotify premium subscription. Upon selecting shuffle play, it just skips the songs continuously and does not ...

Casual Listener

Plan Premium Country Philippines Device Iphone 11 Operating System iOS 13.3 Spotify version 8.5.41   Hi!    I recently got a new phone and it comes with a spotify premium ...

Bossjanaaa

Casual Listener

1061 Views

6 replies

0 likes

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  • 6 replies
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Songs keeps pausing, skipping as well as random songs keep being added to my library

This problem has been happening on both my iPhone 6s and my Macbook Pro. I have tried logging out, changing my password and logging in again but still the problem persists. Whilst I have a song paused it will randomly start playing again and whilst a...

Visitor

This problem has been happening on both my iPhone 6s and my Macbook Pro. I have tried logging out, changing my password and logging in again but still the problem persists. Whilst I have a song pause...

Emilia_8

Community Legend

1274 Views

1 replies

0 likes

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  • 1 replies
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Apple Watch delete from playlist

PlanFree/PremiumCountryArgentinaDeviceiPhone XS, Apple Watch 4Operating SystemiOS 13, WatchOS 6My Question or IssueIs there any way to delete a song from a playlist on the Apple Watch?

Regular

Plan Free/Premium Country Argentina Device iPhone XS, Apple Watch 4 Operating System iOS 13, WatchOS 6 My Question or Issue Is there any way to delete a song from a playlist on the Apple Wat...

nachot93

Regular

1378 Views

1 replies

0 likes

apple
watch
watchOS
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  • 1 replies
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Spotify connect stopped working?

Plan: STUDENTFree/Premium: PREMIUMCountry: UK DeviceiPod touch (4th generation)Operating SystemiOS 6.1.6 My Question or Issue:For a long time, I have been using spotify connect between my laptop (MacBook Air), phone (Samsung Galaxy A3) and my iPod to...

Newbie

Plan: STUDENT Free/Premium: PREMIUM Country: UK   Device iPod touch (4th generation) Operating System iOS 6.1.6   My Question or Issue: For a long time, I have been using spotify ...

Splint

Newbie

2217 Views

3 replies

0 likes

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  • 3 replies
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Unknown author for mp3 files

When I add an mp3 file to my phone, the artist space reads as “unknown artist” even though I made sure it has a tag for that. The weird thing is that it only does this on the song list, the artist name shows up just fine when actually playing the son...

Music Fan

When I add an mp3 file to my phone, the artist space reads as “unknown artist” even though I made sure it has a tag for that. The weird thing is that it only does this on the song list, the artist na...

861 Views

0 replies

0 likes

  • 861 Views
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Superuser Contribution Downloaded liked songs

HiNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Regular

HiNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

nn2810

Visitor

9966 Views

8 replies

5 likes

  • 9966 Views
  • 8 replies
  • 5 likes

Issues playing through USB port in my car

I recently downloaded IOS 11.01. Before downloading the "new" update, Spotify wouldn't even show up on my lock screen when I played it through my phone. Now, whenever I connect my phone through my car stereo via a USB port it just says "Media Connect...

Casual Listener

I recently downloaded IOS 11.01. Before downloading the "new" update, Spotify wouldn't even show up on my lock screen when I played it through my phone. Now, whenever I connect my phone through my ca...

Lavan8

Casual Listener

5737 Views

3 replies

0 likes

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Superuser Contribution Premium stopped working suddenly

My premium subscription stopped working on iPhone. For about a week before the failure I saw notifications about offline playlist being a Premium feature, ie. it looked like the payments had not been successful. However, checking the account on the w...

Casual Listener

My premium subscription stopped working on iPhone. For about a week before the failure I saw notifications about offline playlist being a Premium feature, ie. it looked like the payments had not been...

ködfghji

Casual Listener

1108 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Wrapped 2019 has changed

PlanPremiumUSA DeviceiPhone XsiOS 13.3 My Question or IssueI'd like to see the original scroll-through/animated Wrapped 2019 that shows your top artist and genres (as shown in this video: https://www.standard.co.uk/tech/get-spotify-wrapped-2019-playl...

Visitor

Plan Premium USA   Device iPhone Xs iOS 13.3   My Question or Issue I'd like to see the original scroll-through/animated Wrapped 2019 that shows your top artist and genres (as show...

Mario

Spotify Legend

1508 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Follow/Following Artist Option/Status Isn't Synchronized Between Devices

PlanPremiumCountryUnited StatesDevice 1Macbook ProOperating SystemOS X El Capitan 10.11.6Device 2iPhone 6SOperating SystemiOS 12.3.1 My Question or IssueWhen I go to an artist on my phone for which I've already clicked 'Follow' within the desktop cli...

Regular

Plan Premium Country United States Device 1 Macbook Pro Operating System OS X El Capitan 10.11.6 Device 2 iPhone 6S Operating System iOS 12.3.1   My Question or Issue When I go to ...

orphanpog

Regular

1822 Views

4 replies

0 likes

apple
follow
iOS
Mac
Sync issue
  • 1822 Views
  • 4 replies
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Playlist stops playing randomly on iphone

I have an iphone 11 and spotify premium (USA.) I am having a problem where the playlist I have downloaded stops playing at random. I am a fitness instructor and this has happened to me 2x now in my classes. I really need this problem to be fixed in o...

Casual Listener

I have an iphone 11 and spotify premium (USA.) I am having a problem where the playlist I have downloaded stops playing at random. I am a fitness instructor and this has happened to me 2x now in my c...

Loxer

Community Legend

9160 Views

3 replies

0 likes

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  • 3 replies
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Disliking a song doesn't keep it from playing again

I have a playlist that I use as seeds to listen to as radio. I dislike songs when I'm listening to the radio but the next time I listen to radio for that playlist, it plays those disliked songs again. Maybe I'm not clear on how Spotify tracks dislike...

Visitor

I have a playlist that I use as seeds to listen to as radio. I dislike songs when I'm listening to the radio but the next time I listen to radio for that playlist, it plays those disliked songs again...

732 Views

0 replies

0 likes

  • 732 Views
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Synced local files show "unknown artist"

DeviceiPhone 8 PlusOperating SystemiOS 13.3 Does anybody else see "unknown artist" as the artist of their synced local files in Spotify version 8.5.40? I'm currently on 8.5.42 but the issue started already in 8.5.3x builds. I've reported it multiple ...

Composer

Device iPhone 8 Plus Operating System iOS 13.3   Does anybody else see "unknown artist" as the artist of their synced local files in Spotify version 8.5.40? I'm currently on 8.5.42 but the ...

hexhexhex

Casual Listener

4255 Views

14 replies

5 likes

  • 4255 Views
  • 14 replies
  • 5 likes

iOS app too touch sensitive

PlanPremiumCountrySwitzerlandDeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueThe latest version of Spotify on iOS is way too touch sensitive. It happens often during scrolling through that a song or artist is selected accidentally when I ...

Visitor

Plan Premium Country Switzerland Device iPhone XS Operating System iOS 12.1   My Question or Issue The latest version of Spotify on iOS is way too touch sensitive. It happens often dur...

cazafurcias42

Casual Listener

8843 Views

21 replies

32 likes

  • 8843 Views
  • 21 replies
  • 32 likes

Solved!! Can't clear play queue completely of all songs

PlanPremiumCountryUSDeviceiPhone 11Operating System(iOS 13.3) My Question or IssueSo I added one of my playlists to my queue. This playlist has over 4000 songs. When I go to my queue I see that I can erase each song individually, but there doesn't se...

Casual Listener

Plan Premium Country US Device iPhone 11 Operating System (iOS 13.3)   My Question or Issue So I added one of my playlists to my queue. This playlist has over 4000 songs. When I go to ...

foxolope

Casual Listener

1476 Views

2 replies

0 likes

queue
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  • 2 replies
  • 0 likes

Good app but VERY poor service

PlanPremiumCountryUkDevice(iPhone XS Ipad 5, Mac)Operating System(iOS 13.3 phone / iPad, Catalina Mac) My Question or Issue1 have spent a week trying to connect my Discover pro media system in VW Golf to Spotify without success. Main problem is no st...

Visitor

Plan Premium Country Uk Device (iPhone XS Ipad 5, Mac) Operating System (iOS 13.3 phone / iPad, Catalina Mac)   My Question or Issue 1 have spent a week trying to connect my Discover p...

417 Views

0 replies

0 likes

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My Podcast is not adding the latest Epsiode

PlanFree/PremiumCountryUKDeviceDesktopOperating SystemWindows 10My Question or IssueHi,We have a podcast and added it to Spotify at the end of last year. Yesterday we added our latest podcast on our website and it appears on our RSS feed and site, ho...

Casual Listener

  Plan Free/Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue Hi, We have a podcast and added it to Spotify at the end of last year.  Yesterd...

frederik_db

Casual Listener

1026 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Recently played!?

We all hate the new update, so I won’t get in to that. I’m a bit of a neat freak & like to keep my apps clean & tidy. Does anyone know if it’s even possible on this new update to clear my recently played? I know the recently played has been moved but...

Casual Listener

We all hate the new update, so I won’t get in to that.    I’m a bit of a neat freak & like to keep my apps clean & tidy. Does anyone know if it’s even possible on this new update ...

Guido

Spotify Legend

19453 Views

16 replies

14 likes

  • 19453 Views
  • 16 replies
  • 14 likes

Apple TV App Doesn’t Suggest/Recommend Tracks

Hello, I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the desktop and iOS versions of Spotify. How do I do this?

Visitor

Hello,   I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the des...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Spotify uses data when connected to wifi and data is turned off

PremiumUSA iPhone 7iOS 13.3 Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system. I don't want to set the app to "offline" because then I only have access to downloaded music and can't access anyt...

Visitor

Premium USA   iPhone 7 iOS 13.3   Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system.  I don't want to set the app to "off...

833 Views

0 replies

0 likes

wifi
  • 833 Views
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