Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43375 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109065 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437827 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301898 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUnited StatesDeviceIphone 11 / google home miniOperating SystemiOS 13 My Question or IssueI've had an ongoing issue for over a month now. Spotify will not play on my Google Home Mini or any of the Google devices in my house. I can u...
Plan Premium Country United States Device Iphone 11 / google home mini Operating System iOS 13 My Question or Issue I've had an ongoing issue for over a month now. Spotify will not p...
590 Views
0 replies
0 likes
Iphone X/IOS 10/PremiumMy Question or IssueMy spotify today is automatically playing an album by an artist I do not follow, have never searched, and never listened to. Every time I try to change the song, it goes right back to the album and will not ...
Iphone X/IOS 10/Premium My Question or Issue My spotify today is automatically playing an album by an artist I do not follow, have never searched, and never listened to. Every time I try to chang...
Casual Listener
1780 Views
4 replies
0 likes
PlanPremiumCountryBelgium DeviceiPhone 8+, iPhone 11 ProOperating SystemiOS 13 Hi All,Since a few months, the album covers don't show when I listen with the app on mobile data (4G) but it shows only on WIFI.Is there a way to get it back. I have reins...
Plan Premium Country Belgium Device iPhone 8+, iPhone 11 Pro Operating System iOS 13 Hi All, Since a few months, the album covers don't show when I listen with the app on mob...
Roadie
4658 Views
3 replies
1 likes
Help please! When I go into the podcast screen (accessed from the Search Page->Podcasts) the page is black and blank so I can no longer browse podcasts. I have tried everything- restarting the phone, logging in and out of the app, reinstalling the ap...
Help please! When I go into the podcast screen (accessed from the Search Page->Podcasts) the page is black and blank so I can no longer browse podcasts. I have tried everything- restarting the pho...
Spotify Legend
1687 Views
1 replies
1 likes
Hi there, My phone is an iPhoneiOS 12.4.1Spotify version 8.5.41 Connect to a device option won't show my second phone online unless I unlock its screen and open the spotify app. Once I do so, it will play music regardless if I lock the screen or not....
Hi there, My phone is an iPhone iOS 12.4.1 Spotify version 8.5.41 Connect to a device option won't show my second phone online unless I unlock its screen and open the spotify app. O...
721 Views
0 replies
0 likes
An unknown song is playing on my Spotify. When I start a podcast it stops after 2-3 seconds and Spotify starts to play the same song again. If I pause it it restarts again. Spotify also tells me that I am listening on Chrome even after I did the log ...
An unknown song is playing on my Spotify. When I start a podcast it stops after 2-3 seconds and Spotify starts to play the same song again. If I pause it it restarts again. Spotify also tells me that...
Community Legend
862 Views
1 replies
0 likes
PlanPremium familyCountryTurkeyDeviceiPhone 11 (2 days old)Operating SystemIOS 13.3 My Question or IssueWhen i am using spotify on my iphone 11 to listen music in my car (peugeot 3008 2016 i don't know if this is related...) song pauses like in every...
Plan Premium family Country Turkey Device iPhone 11 (2 days old) Operating System IOS 13.3 My Question or Issue When i am using spotify on my iphone 11 to listen music in my car (peu...
Casual Listener
955 Views
2 replies
0 likes
PlanPremiumCountryAustralia, currently in Thailand DeviceiPhone XSOperating SystemiOS 13.3 My Question or IssueThe last few days much of my downloaded songs won’t play in offline or airplane mode. The same tracks worked fine a week ago. When pressing...
Plan Premium Country Australia, currently in Thailand Device iPhone XS Operating System iOS 13.3 My Question or Issue The last few days much of my downloaded songs won’...
594 Views
0 replies
0 likes
Plan: PremiumCountry: New Zealand Device: iPhone XROperating System: iOS 13.3 My Question or IssueThe Podcasts page is coming up empty when I go from the Search tab and try to browse Podcasts. It works fine for all other music genres, and also when I...
Plan: Premium Country: New Zealand Device: iPhone XR Operating System: iOS 13.3 My Question or Issue The Podcasts page is coming up empty when I go from the Search tab and t...
Visitor
1786 Views
1 replies
10 likes
PlanPremiumCountryUSA DeviceAll Apple GadgetsOperating SystemLatest iOs My Question or IssueI have 2 music systems, running a Yamaha receiver with a Chromecast attached to it, then I play my Spotify (Premium) via iPad or iPhone and cast it to my Chro...
Plan Premium Country USA Device All Apple Gadgets Operating System Latest iOs My Question or Issue I have 2 music systems, running a Yamaha receiver with a Chromecast attac...
Roadie
2403 Views
2 replies
0 likes
My Spotify just yesterday started randomly skipping and playing songs while I wasn’t doing anything just sending a message on Instagram and it was also randomly playing songs today when I wasn’t using the app PlanFreeCountryMassachusetts Deviceiphone...
My Spotify just yesterday started randomly skipping and playing songs while I wasn’t doing anything just sending a message on Instagram and it was also randomly playing songs today when I wasn’t usin...
Spotify Legend
4196 Views
1 replies
0 likes
PlanPremiumCountrySaudi ArabiaDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3App Version8.5.41My Question or IssueRecently, my Spotify app begins to change songs without any input, and the songs are not even on my liked playlist. Also, I suddenly see...
Plan Premium Country Saudi Arabia Device iPhone 11 Pro Max Operating System iOS 13.3 App Version 8.5.41 My Question or Issue Recently, my Spotify app begins to change songs without any inp...
Community Legend
685 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan FreeCountryAustralia IPhone 7 IOS 13 My Question or IssueCould you please provide a simple manual car view option for people us...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Australia IPhone 7 IOS 13 M...
688 Views
0 replies
7 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13 (latest) My Question or IssueWithout fail, if I start to cast to a Chromecast or AirPlay to an Apple TV, Spotify will eventually disconnect from the Chromecast/Apple TV and then eve...
Plan Premium Country United States Device iPhone 11 Operating System iOS 13 (latest) My Question or Issue Without fail, if I start to cast to a Chromecast or AirPlay to an Apple TV, ...
1357 Views
0 replies
3 likes
PlanFreeCountryUK Device(iPhone SEOperating System(iOS 13.3) Bose stereo in the car. My Question or IssueThis problem only happens in my car. It does it with BT and when connected by wire.I've deleted/reinstalled BT connections on both phone and car ...
Plan Free Country UK Device (iPhone SE Operating System (iOS 13.3) Bose stereo in the car. My Question or Issue This problem only happens in my car. It does it with BT and wh...
416 Views
0 replies
0 likes
CountryNetherlandsDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueSince the latest update of iOS and Spotify app I experience this issue. Spotify is starting up very slow (other topic) but when it is playing audio via Bluetooth car connect...
Country Netherlands Device iPhone 7 Operating System iOS 13.3 My Question or Issue Since the latest update of iOS and Spotify app I experience this issue. Spotify is starting up very s...
Casual Listener
5607 Views
1 replies
1 likes
PlanPremiumCountryHKDeviceiPhone XROperating SystemiOS 13.3 My Question or IssueAfter listening spotify on iMac, as I switch to my iPhone XR the volume was unknowingly set to Max by default. This could be problematic as my ears could get hurt.
Plan Premium Country HK Device iPhone XR Operating System iOS 13.3 My Question or Issue After listening spotify on iMac, as I switch to my iPhone XR the volume was unknowingly set to...
513 Views
0 replies
0 likes
Anyone else have the issue of using the USB not playing music when you switch to Spotify? It works sometimes, not all the time. Very frustrating. I have a 2014 ILX and use an iPhone 8+ with a Premium subscription.
Anyone else have the issue of using the USB not playing music when you switch to Spotify? It works sometimes, not all the time. Very frustrating. I have a 2014 ILX and use an iPhone 8+ with a Premium...
661 Views
0 replies
0 likes
PlanPremiumCountryUsaDevice(iPhone SEOperating System(iOS 12.0.1 downloaded Spotify for the first time. 3 month free trial. all works fine until hooking up phone to Bluetooth in my 2013 Mazda CX-5. Shuffle does not work, after each skip, shuffle swit...
Plan Premium Country Usa Device (iPhone SE Operating System (iOS 12.0.1 downloaded Spotify for the first time. 3 month free trial. all works fine until hooking up phone to Bl...
1255 Views
0 replies
0 likes
PremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Ios 13My Question or IssueSpotify won't advance to next song and IDrive song content "stuck" on first song pla...
Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 13 My Question or Issue Spo...
494 Views
0 replies
0 likes
