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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43369 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109041 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301893 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127808 Views

19 replies

38 likes

  • 127808 Views
  • 19 replies
  • 38 likes

Spotify stops playing when recording an instagram video

Device(iPhone 8 Plus) My Question or IssueSpotify stops playing once I try to record an instagram story and especially when I have a filter on for some reason. I noticed it happened after my last update, used to work just fine a couple days ago.

Casual Listener

Device (iPhone 8 Plus)   My Question or Issue Spotify stops playing once I try to record an instagram story and especially when I have a filter on for some reason. I noticed it happened afte...

gorilla-aiyana

Casual Listener

2779 Views

1 replies

0 likes

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Superuser Contribution need to stay offline

Hi guys,once songs are downloaded are they played offline even if I don´t use the offline mode?And if yes, what happens after 30 days? Does an automatic download start to refresh - which I´d like to avoid to happen when I´m not connected to a wifi.Th...

Casual Listener

Hi guys, once songs are downloaded are they played offline even if I don´t use the offline mode? And if yes, what happens after 30 days? Does an automatic download start to refresh - which I´d like...

boettge

Casual Listener

960 Views

2 replies

0 likes

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  • 2 replies
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Problems while editing the queue

PlanPremiumCountryGermanyDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3 My Question or IssueWhen I‘m queuing a long playlist and then want to edit it afterwards the editing does not work properly. I tried reinstalling the app various times but nothi...

Newbie

Plan Premium Country Germany Device iPhone 11 Pro Max Operating System iOS 13.3   My Question or Issue When I‘m queuing a long playlist and then want to edit it afterwards the editin...

Emilia_8

Community Legend

604 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Unchangeable queue

So I have been using Spotify for maybe a week now and I've been getting a problem where I can't add songs to queue nor shuffle anymore, I have that I can't shuffle because there is to many songs in my queue but I can even access a button that brings ...

Visitor

So I have been using Spotify for maybe a week now and I've been getting a problem where I can't add songs to queue nor shuffle anymore, I have that I can't shuffle because there is to many songs in m...

Guido

Spotify Legend

718 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution First song that I add to queue always disappears.

PlanPremiumCountryThe Netherlands DeviceiPhone 8Operating SystemiOS 12 My Question or IssueI have been using Spotify premium for over 3 years or so. I never had this issue until a update dropped around one year ago. When I add a song to my queue I ma...

Casual Listener

  Plan Premium Country The Netherlands  Device iPhone 8 Operating System iOS 12   My Question or Issue I have been using Spotify premium for over 3 years or so. I never had ...

Petya

Community Legend

586 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Ad time

PlanFreeCountryAustralia Deviceany free device (happens on my iPhone 7)Operating SystemiOS 13 My Question or IssueThe ads that are supposed to happen every half an hour happen every 10 minutes, it got shorter and shorter over the last 2 months and I ...

Visitor

  Plan Free Country Australia  Device any free device (happens on my iPhone 7) Operating System iOS 13   My Question or Issue The ads that are supposed to happen every half ...

Guido

Spotify Legend

720 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playing same song! Unable to pause or play other music.

The same song continues to play. Its not one I have chosen nor can I pause it. After 5 seconds it plays again. I have noticed songs and albums in my favorites that I have not listened to or liked. I have redownloded the app and changed passwords, not...

Casual Listener

The same song continues to play. Its not one I have chosen nor can I pause it. After 5 seconds it plays again. I have noticed songs and albums in my favorites that I have not listened to or liked. I ...

Mario

Spotify Legend

608 Views

1 replies

0 likes

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  • 1 replies
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Concert Location

Plan: PremiumCountry: USDevices: iPhone 8, Macbook ProOperating SystemiOS 13.3, macOS Catalina 10.15.2 My Question or IssueI keep getting concert notifications for Chicago. On my I phone it directs me to change the city in the app, but there doesn't ...

Visitor

Plan: Premium Country: US Devices: iPhone 8, Macbook Pro Operating System iOS 13.3, macOS Catalina 10.15.2   My Question or Issue I keep getting concert notifications for Chicag...

657 Views

0 replies

0 likes

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Problem with CarPlay interface

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

622 Views

0 replies

0 likes

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Show lyrics while playing: Hot to link Spotify to SoundHound

Hello, as far as I understood you can connect SoundHound to Spotify and then Spotify shows song-lyrics while playing a song. I found this information on https://support.spotify.com/de/learn-more/faq/#!/article/can-i-see-lyrics-on-spotify/ In this art...

Music Fan

Hello,   as far as I understood you can connect SoundHound to Spotify and then Spotify shows song-lyrics while playing a song. I found this information on  https://support.spotify.c...

eoliason

Casual Listener

14738 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

nuevos lanzamientos

Hola tengo inconvenientes, con la versión 8.5.41.669 en mi celular, en la sección “nuevos lanzamientos” no se actualizan los álbumes ni los artistas, que lanzan nuevos discos o canciones. Tampoco en la seccion “buscar” “descubrir” aparecen como antes...

Music Fan

Hola tengo inconvenientes, con la versión 8.5.41.669 en mi celular, en la sección “nuevos lanzamientos” no se actualizan los álbumes ni los artistas, que lanzan nuevos discos o canciones. Tampoco en ...

563 Views

0 replies

0 likes

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Spotify linked to another account

In the last few days, Spotify has been randomly switching to somebody else’s account and playlist on my phone and playing songs. Songs are added to my Liked Songs playlist and my recently played lists are not mine. On my account page there is now a r...

Newbie

In the last few days, Spotify has been randomly switching to somebody else’s account and playlist on my phone and playing songs. Songs are added to my Liked Songs playlist and my recently played list...

746 Views

0 replies

0 likes

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  • 0 replies
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Superuser Contribution Getting Mono-Audio on Airplay 2 for Apple TV

CountryGermany DeviceiPhone 6 (iOS 12 beta 5-8), iPhone 5S (iOS 11.4), Apple TV 4K (tvOS 11.4) My Question or IssueI guess since tvOS 11.4 or iOS 11.4 (Airplay 2) I'm getting Mono-Audio when I stream audio from my iOS devices. I noticed it because ju...

Music Fan

Country Germany  Device iPhone 6 (iOS 12 beta 5-8), iPhone 5S (iOS 11.4), Apple TV 4K (tvOS 11.4)   My Question or Issue I guess since tvOS 11.4 or iOS 11.4 (Airplay 2) I'm getting Mo...

kiplantt

Regular

5988 Views

10 replies

1 likes

AirPlay 2
apple TV
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  • 10 replies
  • 1 likes

Superuser Contribution spotify on iphone 5

We are on the premium family plan in the UK. My son has recently inherited a iphone 5 with iOS 10 10.3.4. How can he use spotify?

Visitor

We are on the premium family plan in the UK.  My son has recently inherited a iphone 5 with iOS 10 10.3.4.  How can he use spotify?    

Mario

Spotify Legend

1411 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Radio on iOS iPhone App

I can't play Radio from Menu, from an artist page or from a song.PlanPremiumCountryITDeviceiPhone XROperating SystemiOS 13 My Question or IssueTapping on it to play radio I can see only three big alternate dots with no end.. nothing else. I've just d...

Visitor

I can't play Radio from Menu, from an artist page or from a song. Plan Premium Country IT Device iPhone XR Operating System iOS 13   My Question or Issue Tapping on it to play radio I...

Loxer

Community Legend

1037 Views

3 replies

0 likes

Radio
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Solved!! I can't play one song

So I own an iphone 11 pro and use the app, but when I try to play one song, I have to shuffle play and have to deal with shuffled songs when I just want to play one **bleep** song(God's Plan by Drake)! It also happens to my playlists, as when I remov...

Casual Listener

 So I own an iphone 11 pro and use the app, but when I try to play one song, I have to shuffle play and have to deal with shuffled songs when I just want to play one **bleep** song(God's Plan by...

Emilia_8

Community Legend

1193 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Local Files Not Showing on iPhone

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 13 My Question or IssueI am trying to make my local files that I have in a playlist on my PC available on my iPhone, but none of the files are appearing on my mobile. I have downloaded them on my...

Visitor

Plan Premium Country USA Device iPhone 8 Operating System iOS 13   My Question or Issue I am trying to make my local files that I have in a playlist on my PC available on my iPhone, bu...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
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Stuck on shuffle

My Spotify has been having issues with shuffle but not issues like everyone else has described that I’ve found. It will be working fine one day and then the next day I open it and it only plays on shuffle. If I play any playlist it will not play in o...

Visitor

My Spotify has been having issues with shuffle but not issues like everyone else has described that I’ve found. It will be working fine one day and then the next day I open it and it only plays on sh...

OneByBoo

Roadie

2711 Views

1 replies

1 likes

  • 2711 Views
  • 1 replies
  • 1 likes

Superuser Contribution Add Facebook Messenger as default share option

My Question or IssueHow do I customize or add Facebook messenger as a default sharing option? I typically share my music with friends via Facebook messenger and I now have to click "more" and then click FB messenger. Is there anyway to remove snapcha...

Visitor

My Question or Issue How do I customize or add Facebook messenger as a default sharing option? I typically share my music with friends via Facebook messenger and I now have to click "more" and then ...

OneByBoo

Roadie

898 Views

1 replies

0 likes

  • 898 Views
  • 1 replies
  • 0 likes

How do I get Spotify to move automatically from one episode to another within a Podcast?

PlanPremiumCountry USA Device(Iphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question When I'm playing a podcast on my Iphone, it just stops after an episode is complete, but I would like it to keep going to the next episode. How ...

Casual Listener

Plan Premium Country USA   Device (Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question  When I'm playing a podcast on my Iphone, it just stop...

Cyber_Savvy

Newbie

1213 Views

3 replies

2 likes

  • 1213 Views
  • 3 replies
  • 2 likes