Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37165 Views
15 replies
36 likes

37165 Views
15 replies
36 likes

Swiping inside the filter menu makes it crash

PlanPremiumCountryIndiaDevice(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueOn swiping up on the filter menu in the podcasts, it crashes, and wont let the details or filter menu open . Attaching a screen recording of the same.

risos8200
Regular
Plan Premium Country India Device (iPhone 7) Operating System (iOS 12.3.1) My Question or Issue On swiping up on the filter menu in the podcasts, it crashes, and wont let the...
2019-07-19 11:38:55 PM
2019-09-03 10:18:48 AM
Loxer
Community Legend
577 Views
4 replies
3 likes

577 Views
4 replies
3 likes

fix the update

the ‘library’ feature is now almost useless. please consider bringing back/changing these features:-all songs list-list of ALL artists, not only artists that are being followed.-music by year released list in library-music by languages list in librar...

annafish
Visitor
the ‘library’ feature is now almost useless. please consider bringing back/changing these features: -all songs list -list of ALL artists, not only artists that are being followed. -music by year r...
2019-09-02 12:58:08 AM
2019-09-03 10:17:22 AM
Loxer
Community Legend
723 Views
1 replies
0 likes
features
song list
Update

723 Views
1 replies
0 likes

Spotify stops playing music when my phone is upside down

PlanPremiumCountryTurkeyDevice(iPhone X)Operating System(iOS 13 Beta) My Question or IssueMy headphone jack and AUX to Lightning works perfectly fine (tried them both on my sister's iPhone 8). But when I put my phone in my pocket, OR even when I turn...

aleyayla
Visitor
Plan Premium Country Turkey Device (iPhone X) Operating System (iOS 13 Beta) My Question or Issue My headphone jack and AUX to Lightning works perfectly fine (tried them both...
2019-09-02 3:03:15 PM
2019-09-03 10:11:32 AM
Loxer
Community Legend
1995 Views
2 replies
0 likes

1995 Views
2 replies
0 likes

Player play outside playlist

PlanPremiumCountryPhilippinesDeviceiphone 6s plusOperating Systemios 12.4 My Question or IssueI have a playlist. Lets say inside the playlist, all track is all about Avicii. the problem begins after playing 1 song, spotify then randomly jumps playing...

malcolve
Regular
Plan Premium Country Philippines Device iphone 6s plus Operating System ios 12.4 My Question or Issue I have a playlist. Lets say inside the playlist, all track is all about Avicii. ...
2019-08-26 10:48:08 AM
2019-09-03 3:22:32 AM
malcolve
Regular
473 Views
2 replies
0 likes

473 Views
2 replies
0 likes

Spotify for Artists App Not Showing Real-Time Stats

PlanFreeCountryTurkeyDeviceIphone 6sOperating System(iOS 12.4) My Question or Issue Hello everyone! I'm not sure if I've opened the thread in the right category. My problem is I read that in Spotify for Artists app the stats are updated in 1.5 second...

arsenlutfen
Visitor
Plan Free Country Turkey Device Iphone 6s Operating System (iOS 12.4) My Question or Issue Hello everyone! I'm not sure if I've opened the thread in the right categor...
2019-09-01 9:40:45 AM
2019-09-02 4:57:33 PM
Luan
Spotify Star
6511 Views
1 replies
1 likes

6511 Views
1 replies
1 likes

Daily Mix issue still unsolved!

PlanFreeCountry Device(iPhone 6S )Operating System(iOS 12.0.1) My Question or IssueThis ongoing issue has kept mefrustrated for quite some time. daily mix is or I should say WASmy favorit feature in spotify. unfortunatly in recent monthsit will NOT u...

zipoxtra
Roadie
Plan Free Country Device (iPhone 6S ) Operating System (iOS 12.0.1) My Question or Issue This ongoing issue has kept me frustrated for quite some time. daily mix is ...
2019-08-25 7:09:47 AM
2019-09-02 12:12:28 PM
Emilia_8
Community Legend
1220 Views
4 replies
0 likes

1220 Views
4 replies
0 likes

Songs are not playing when offline even though Downloaded.

PremiumCountryMaltaDeviceiPhone 7+ Operating SystemiOS 12My Question or IssueSo I downloaded some playlists which I like but when I use them offline some songs dont load, they just stay at 0:00. I have been using spotify premium for a while now and t...

Mattyattard
Visitor
Premium Country Malta Device iPhone 7+ Operating System iOS 12 My Question or Issue So I downloaded some playlists which I like but when I use them offline some songs dont load, t...
2019-09-02 9:00:34 AM
2019-09-02 11:09:48 AM
Loxer
Community Legend
373 Views
1 replies
0 likes

373 Views
1 replies
0 likes

Solved!! offline scrobbling

I'm having trouble offline scrobbling with mobile. The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

Milosimon
Casual Listener
I'm having trouble offline scrobbling with mobile. The scrobbles still do not show up even after I'm back online. Is there a way to fix this?
2019-08-31 11:09:37 PM
2019-09-02 5:00:28 AM
Billy-J
Spotify Star
2186 Views
3 replies
0 likes

2186 Views
3 replies
0 likes

Daily Mix not adding songs as playing

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player. I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't autoload as I listen. When using the web player I can only l...

kibiciuel
Visitor
I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player. I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't ...
2019-08-29 4:36:43 PM
2019-09-01 11:49:52 PM
zipoxtra
Roadie
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

ipod touch loads Spotify but won't play music

PlanFreeCountry--US Device(iPod touch 4th gen)Operating System(iOS 6.1.6) My Question or IssueI want to use this ipod for spotify only. I deleted everything else on the ipod. It is fully updated. Spotify will open, load playlists, will retrieve a son...

-wfx3mrzq_sf
Newbie
Plan Free Country--US Device (iPod touch 4th gen) Operating System (iOS 6.1.6) My Question or Issue I want to use this ipod for spotify only. I deleted everything else on the ...
2019-09-01 4:31:30 PM
2019-09-01 8:50:26 PM
Billy-J
Spotify Star
1537 Views
1 replies
0 likes

1537 Views
1 replies
0 likes

Playlists: first song is played, then random unknown numbers

Premium version Netherlands Device(iPhone 6+ and iPhone X)Operating System(On 6+: iOS 12.4) My Question or IssueWhen I use Shuffle or tap one of the songs in one of my playlists, Spotify will play only the first song from my playlist and after that i...

Ertje1959
Casual Listener
Premium version Netherlands Device (iPhone 6+ and iPhone X) Operating System (On 6+: iOS 12.4) My Question or Issue When I use Shuffle or tap one of the songs in on...
2019-08-20 3:12:26 AM
2019-09-01 7:59:03 PM
Ertje1959
Casual Listener
987 Views
3 replies
1 likes

987 Views
3 replies
1 likes

Changing playlist from Brazil to American music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

KSB1549
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-09-01 1:52:26 PM
2019-09-01 2:13:28 PM
OneByBoo
Roadie
459 Views
1 replies
0 likes
Changing music selection to American music

459 Views
1 replies
0 likes

Offline music

Spoiler (Highlight to read)So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even though the music is downlo...

Tobyhighstead
Visitor
So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even th...
2019-08-31 12:31:08 AM
2019-09-01 10:25:41 AM
Loxer
Community Legend
417 Views
1 replies
0 likes
offline music

417 Views
1 replies
0 likes

iphone 7plus cannot log on to app

Plan-PremiumCountry-USDevice-iPhone 8plusOperating System-iOS 11.2.2 My Question or IssueI had a free subscription and was added to a premium family plan. Disconnected my facebook link and used a fresh install of spotify. Now I get the "something wen...

iambigb23
Casual Listener
Plan-Premium Country-US Device-iPhone 8plus Operating System-iOS 11.2.2 My Question or Issue I had a free subscription and was added to a premium family plan. Disconnected my faceb...
2019-08-31 8:29:14 PM
2019-09-01 2:16:09 AM
Noah
Spotify Star
763 Views
3 replies
0 likes

763 Views
3 replies
0 likes

Solved!! The app keeps crushing

PlanPremiumCountry United States Deviceiphone 7plus My Question or IssueHi when I open my spotify app, it shows home for about 3 seconds then just closes.I thought I should try uninstall and reinstall, but I don't want to delete my downloaded songs.P...

yas-t
Casual Listener
Plan Premium Country United States Device iphone 7plus My Question or Issue Hi when I open my spotify app, it shows home for about 3 seconds then just closes. I thought I shoul...
2019-08-31 12:49:08 PM
2019-08-31 10:25:50 PM
yas-t
Casual Listener
1387 Views
4 replies
0 likes

1387 Views
4 replies
0 likes

Some songs aren’t playing on iPhone

i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished.PlanPremiumCountryCalifornia Device(iPhone 7 Plus)Operating System(iOS 12.3.1) Issue

emilyyr5
Casual Listener
i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished. Plan Premium Country California Device...
2019-07-06 9:20:29 AM
2019-08-31 5:25:27 PM
Billy-J
Spotify Star
1009 Views
5 replies
0 likes

1009 Views
5 replies
0 likes

Local files' quality lower when played on Iphone with Bluetooth

I have several songs downloaded locally on my computer which play fine, but I have them synced to my phone at very high download quality, and I get distortion and the audio sounds fuzzy. This doesn't happen when I plug headphones into the audio jack,...

matt_lamborne
Visitor
I have several songs downloaded locally on my computer which play fine, but I have them synced to my phone at very high download quality, and I get distortion and the audio sounds fuzzy. This doesn't...
2019-08-26 5:20:55 AM
2019-08-31 2:26:13 PM
MrMeowPuss
Visitor
1005 Views
1 replies
0 likes
bluetooth
iphone
local files

1005 Views
1 replies
0 likes

Already signed in on new phone?

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI got a new iPhone and did not restore my info and things from iCloud (but did sign into my Apple ID). I downloaded the Spotify app and clicked on it and was already signed i...

Magwal
Visitor
Plan Premium Country Device iPhone 8 Operating System iOS 10 My Question or Issue I got a new iPhone and did not restore my info and things from iCloud (but did sign i...
2019-08-30 9:48:22 PM
2019-08-31 12:24:12 PM
Loxer
Community Legend
1502 Views
1 replies
0 likes

1502 Views
1 replies
0 likes

Pause automatically

My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past six days. PlanPremiumCountryInduaDevice(iPhone 5s) (iOS 10, Android Oreo, Windows 10,etc.) My ...

Bhupendra
Newbie
My spotify will pause all songs streams and Downloads after 10 - 15 seconds. I have restarted, full shutdown and reinstalled. It has happened over the past six days. Plan Premium Country In...
2019-08-31 11:15:23 AM
2019-08-31 12:21:22 PM
Loxer
Community Legend
438 Views
1 replies
0 likes

438 Views
1 replies
0 likes

Unable to play shared private playlists...

PlanFree/PremiumCountryUSADeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I am experiencing a problem with Spotify, it is not wanting to play shared private playlists I have access to. What happens is ...

Tmotter
Visitor
Plan Free/Premium Country USA Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I am experiencing a problem with Spot...
2019-08-30 11:49:48 PM
2019-08-31 12:18:48 PM
Loxer
Community Legend
440 Views
1 replies
0 likes
private playlists

440 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts