Updating

Quinton252

My phone doesn’t look like my friends. And I do not have the “car” option in my settings 

and his screen changes after updates and mine do not 

iPhone 10s max 

premium 

Reply
3 Replies

Bittencourt

Hi @Quinton252, thanks for writing.

 

Can you please tell me what's your Spotify and iOS version?

 

Have you tried reinstalling the app?

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Quinton252
It’s all freshly updated yesterday

Bittencourt

Hi @Quinton252,

 

Can you please tell me how exactly their app looks in comparison to their friend (some screenshots would be helpful), as well as the exact versions of his OS and Spotify.

 

Their post is a bit vague in general (for example, "his screen changes after updates") so this way, we can double check if what they see is an issue or something we're testing.

 

Further, we can also ask the user if his friend has an iOS or Android device or if they are a Beta tester.

 

As for the Car View missing, since they are on an iOS device, we can direct them to this Spotify Answer.

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts