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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

142453 Views

503 replies

108 likes

  • 142453 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

99111 Views

19 replies

38 likes

  • 99111 Views
  • 19 replies
  • 38 likes

Downloaded tracks not showing metadata when network connection is poor

Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loading metadata from locally stored content Proposed fix: if content is...

Visitor

Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity.    Workaround: Turn airplane mode on to force loadin...

609 Views

0 replies

0 likes

Bug iOS
Bug iPhone
Download bug
network
  • 609 Views
  • 0 replies
  • 0 likes

Spotify stops/pauses when receiving notification or entering an app

I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.

Casual Listener

I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.

thaddeusward

Visitor

2673 Views

3 replies

1 likes

  • 2673 Views
  • 3 replies
  • 1 likes

Solved!! Premium Subscribtion cannot be selected in iOS app

None of the banners in the ‚Premium‘ section of the app can be tapped in order to select one of the Premium plans. PlanFreeCountryGermany DeviceiPhone 8 Operating SystemiOS 13.1.3 App Version 8.5.30.635 Different issue: .jpeg attachments are not supp...

Casual Listener

  None of the banners in the ‚Premium‘ section of the app can be tapped in order to select one of the Premium plans.      Plan Free Country Germany   Device iPhone ...

Kriiiii

Casual Listener

1089 Views

5 replies

0 likes

  • 1089 Views
  • 5 replies
  • 0 likes

How to save a Single Song from an album offline

Set your "Liked" playlist to download offline. This way anything you like will automatically be fed to the playlist and saved offline. You can save an entire album and unlike one single song and it will be removed from the offline album. Granted this...

Visitor

Set your "Liked" playlist to download offline. This way anything you like will automatically be fed to the playlist and saved offline. You can save an entire album and unlike one single song and it w...

878 Views

0 replies

0 likes

Offline download
offline downloads
saving music
  • 878 Views
  • 0 replies
  • 0 likes

Low volume

I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum

Visitor

I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum

OviiiOne

Community Legend

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes

Album Background

The album background on my iPhone used to be a good mix of the album artwork like as if the artwork colours kept on going on my phone screen. Then it changed to just one bold colour which sort of reflected the album artwork. I thought that was ok but...

Casual Listener

The album background on my iPhone used to be a good mix of the album artwork like as if the artwork colours kept on going on my phone screen. Then it changed to just one bold colour which sort of ref...

OneByBoo

Roadie

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
  • 0 likes

Why is local file support so bad?

What is the actual deal with local files and spotify? I've had to fix my local files either not showing up on the desktop and/or phone at all or initially showing up and then mysteriously vanishing at least 5 times over the past 2 years! That's over ...

Casual Listener

What is the actual deal with local files and spotify?  I've had to fix my local files either not showing up on the desktop and/or phone at all or initially showing up and then mysteriously vanis...

1045 Views

0 replies

5 likes

  • 1045 Views
  • 0 replies
  • 5 likes

Carplay start radio station from current playing song

I am new to Apple and Carplay, having come from Android / Android Auto. One feature I'm really missing on Carplay is the ability to create a radio station from the currently playing song. That's a really nice feature because you can only choose from ...

Casual Listener

I am new to Apple and Carplay, having come from Android / Android Auto.  One feature I'm really missing on Carplay is the ability to create a radio station from the currently playing song. ...

830 Views

0 replies

0 likes

  • 830 Views
  • 0 replies
  • 0 likes

Track skips 2-3 seconds ahead when switching back to Spotify in CarPlay

Ever since the latest update, whenever switching back to Spotify/Now Playing in CarPlay, the track skips ahead 2-3 seconds. For example, you’re in Maps, and you tap the Spotify icon on the left hand side; Spotify opens and the current track skips ahe...

Casual Listener

Ever since the latest update, whenever switching back to Spotify/Now Playing in CarPlay, the track skips ahead 2-3 seconds. For example, you’re in Maps, and you tap the Spotify icon on the left hand ...

peroludiarom

Newbie

4254 Views

11 replies

5 likes

Carplay
iOS
  • 4254 Views
  • 11 replies
  • 5 likes

Using Spotify music for a TikTok video

Hi Spotify Community, I'm having trouble using using Spotify music when I'm trying to make videos in TicTok. From reading it looks like I should be able to, but Spotify closes whenever I open TicTok. It's an iPhone 8plus and software is updated. If a...

Visitor

Hi Spotify Community,    I'm having trouble using using Spotify music when I'm trying to make videos in TicTok. From reading it looks like I should be able to, but Spotify closes whenever...

MattSuda

Spotify Star

17758 Views

1 replies

0 likes

Spotify closes when using TicTok
  • 17758 Views
  • 1 replies
  • 0 likes

Solved!! Size display of the song lenght

PlanPremiumCountrySwitzerlandDeviceiPad mini 4Operating System(Softwareversion 12.4.1 My Question or IssueIm using spotify to teach my Spinning classes. Unfortunately the display of the song lenght is very small. Is it possible to change the size on ...

Visitor

Plan Premium Country Switzerland Device iPad mini 4 Operating System (Softwareversion 12.4.1   My Question or Issue Im using spotify to teach my Spinning classes. Unfortunately the dis...

MattSuda

Spotify Star

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app on Apple Watch (iOS 13 or watchOS6.0.) does not show elapsed time on the top left corner

DeviceiPhone, Apple WatchOperating SystemiOS 13 and watchOS 6.0.1 My Question or IssueWith the latest update, it seems that the elapsed time (track time) of a song displayed on the top left corner of the Spotify app on Apple Watch dissapers. Now, it ...

Casual Listener

Device iPhone, Apple Watch Operating System iOS 13 and watchOS 6.0.1   My Question or Issue With the latest update, it seems that the elapsed time (track time) of a song displayed on the t...

MattSuda

Spotify Star

6657 Views

31 replies

31 likes

  • 6657 Views
  • 31 replies
  • 31 likes

Can't control Spotify via motorcycle iPhone media interface

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 13 My Question or IssueI have a motorcyle that lets me plug in my iPhone and control the music through an interface on the dash. Same as in a car, I can choose artists, albums, songs, random, etc. ...

Casual Listener

Plan Premium Country   Device iPhone 7 Operating System iOS 13   My Question or Issue I have a motorcyle that lets me plug in my iPhone and control the music through an interface ...

MattSuda

Spotify Star

1473 Views

3 replies

0 likes

  • 1473 Views
  • 3 replies
  • 0 likes

Solved!! Shuffel on iphone 5 premium. Since resent update Shuffel mode is automatic on clicking any song.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

gcereus

Casual Listener

1090 Views

2 replies

0 likes

  • 1090 Views
  • 2 replies
  • 0 likes

iOS - Keep screen on or manual car mode!

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 13 My Question or IssueI have a car without Bluetooth, and I connect my phone to it with a usb. The screen used to stay on when I had Spotify playing with it plugged in but it no longer does. The...

Casual Listener

Plan Premium Country US Device iPhone XR Operating System iOS 13   My Question or Issue I have a car without Bluetooth, and I connect my phone to it with a usb. The screen used to stay...

sveinparty

Casual Listener

3064 Views

6 replies

9 likes

car mode
iOS
screen on
  • 3064 Views
  • 6 replies
  • 9 likes

Shuffling every song even without shuffle on..

PlanPremiumCountryUSDevice(iPad Pro 2018)Operating System(iOS 13.) My Question or IssueThis is only happening on my ipad but when I go to my playlist or any album to listen to a song without shuffle on it doesn't go to the next song but skips to Only...

Visitor

Plan Premium Country US Device (iPad Pro 2018) Operating System (iOS 13.)   My Question or Issue This is only happening on my ipad but when I go to my playlist or any album to listen t...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Ipad with spotify and PEQ (parametric equalizer) ?

Hello, using ipad pro with newest ios i would like to use a PEQ parammetric equalizer for listening on headset. How to implement any PEQ on ios likefor example Parametric Equalizer 4+EQ audio unit by Blue Mangoo the spotify EQ is not good enough for ...

Regular

Hello, using ipad pro with newest ios i would like to use a PEQ parammetric equalizer for listening on headset.   How to implement any PEQ on ios like for example Parametric Equalizer&nb...

797 Views

0 replies

0 likes

  • 797 Views
  • 0 replies
  • 0 likes

Spotify keeps skipping 7-8 songs at a time without my control?

I have Spotify premium. IPhone XS Max. I recently got a google home mini from their promotion. so I go to start my music, it skips 7-8 songs for absolutely no reason. One solution I tried was log out and force logout on all devices which fixed it for...

Newbie

I have Spotify premium. IPhone XS Max. I recently got a google home mini from their promotion.  so I go to start my music, it skips 7-8 songs for absolutely no reason. One solution I tried ...

lambalgen1

Regular

896 Views

1 replies

0 likes

  • 896 Views
  • 1 replies
  • 0 likes

IOS distortion

PlanPremiumCountryMexicoDeviceiphone 7plusOperating SystemIOS 12.4 My Question or IssueThis is a real problem, in IOS devices that use bluetooth headphones (airpods in my case) and the use of the integrated spotify equalizer sounds terrible. Spotify ...

Visitor

Plan Premium Country Mexico Device iphone 7plus Operating System IOS 12.4   My Question or Issue This is a real problem, in IOS devices that use bluetooth headphones (airpods in my cas...

AeroZ

Composer

12238 Views

11 replies

1 likes

distortion
Equalizer help
Equalizer issues
iOS
iOS 12
quality sound
  • 12238 Views
  • 11 replies
  • 1 likes