Spotify Community

sofiaasdfghjkl · 2020-02-13

took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created. it wasn’t there a few hours ago. not sure how could that have happened. any suggestions on how this could have happened?

Plan

Premium

Country

Canada

Device

(iPhone 11)

Maxim · 2020-02-13

Hey @sofiaasdfghjkl ,

Thanks for coming to the Community.

I'd recommend taking a look at this support article: https://support.spotify.com/article/someone-has-gained-access-to-my-account/.

Hope this helps 🙂

MaximSpotify Star

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Note: I'm not a Spotify employee.

View solution in original post

Maxim · 2020-02-13

Hey @sofiaasdfghjkl ,

Thanks for coming to the Community.

I'd recommend taking a look at this support article: https://support.spotify.com/article/someone-has-gained-access-to-my-account/.

Hope this helps 🙂

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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