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Avatar of Tom160
Visitor
2020-02-18 04:32 PM

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have had an accidental premium subscription purchase refunded but have also had my account fully disabled in the process. How can I regain access to the account. I would make a new one but I have over 200 songs in my playlist 

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Avatar of Billy-J
Spotify Star
Spotify Star
2020-02-18 11:11 PM

Hey @Tom160, thanks for reaching out to the Community!

 

If your account has been disabled, I'd recommend checking out this support article for the next steps to take. 

 

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Billy-J
Spotify Star
Spotify Star
2020-02-18 11:11 PM

Hey @Tom160, thanks for reaching out to the Community!

 

If your account has been disabled, I'd recommend checking out this support article for the next steps to take. 

 

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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