Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30755 Views

40 replies

9 likes

  • 30755 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95481 Views

115 replies

12 likes

Other
  • 95481 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293897 Views

60 replies

15 likes

  • 293897 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123815 Views

19 replies

38 likes

  • 123815 Views
  • 19 replies
  • 38 likes

Auto play not working on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Pry92

Casual Listener

1043 Views

5 replies

0 likes

  • 1043 Views
  • 5 replies
  • 0 likes

Solved!! Album cover missing

Hi there, since at least the last three app updates, in the first view, the album cover image is not displayed on left navigation site. After album is started to play, the cover field is empty. When I rotate the device from portrait to landscape mode...

Regular

Hi there,    since at least the last three app updates, in the first view, the album cover image is not displayed on left navigation site. After album is started to play, the cover field ...

TimeGhost

Regular

7501 Views

4 replies

1 likes

  • 7501 Views
  • 4 replies
  • 1 likes

Can’t get artist info or select tracks and on premium?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

z2as_fw-75qh

Casual Listener

786 Views

2 replies

1 likes

  • 786 Views
  • 2 replies
  • 1 likes

iPhoneXR, iOS 13.2, Free Plan. Home page won’t load but other pages work.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

1502 Views

4 replies

1 likes

  • 1502 Views
  • 4 replies
  • 1 likes

Premium, and still plays music outside of playlists

PlanPremium w/ Hulu Iphone 8Operating System(iOS 10) My Question or IssueAlright, so I was listening to some music off of an album, my likes, or whatever, and after each song I choose it keeps changing songs and going into a queue. I've tried going i...

Visitor

Plan Premium w/ Hulu   Iphone 8 Operating System (iOS 10)   My Question or Issue Alright, so I was listening to some music off of an album, my likes, or whatever,  and after ea...

OneByBoo

Roadie

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Solved!! How to Access Hulu on iphone?

PlanPremiumCountryUSADeviceiPhone 8Operating System My Question or IssueJust subscribed to the premium/Hulu bundle. Hulu works fine on my Windows laptop through Spotify, but I can't access it on my iphone. The Hulu app says my Spotify login info is i...

Casual Listener

Plan Premium Country USA Device iPhone 8 Operating System     My Question or Issue Just subscribed to the premium/Hulu bundle. Hulu works fine on my Windows laptop through Spotify...

HemantKulkarni

Newbie

7964 Views

5 replies

1 likes

  • 7964 Views
  • 5 replies
  • 1 likes

Can find artist but not their songs

PlanPremiumCountryFranceDeviceiPhone XSOperating SystemiOS 13.2 My Question or IssueHello, when I started spotify this evening (I just got it), I could find artists and see their songs. 10 minutes later, I have this problem where I cannot see any son...

Visitor

Plan Premium Country France Device iPhone XS Operating System iOS 13.2   My Question or Issue Hello, when I started spotify this evening (I just got it), I could find artists and see t...

ggiggigg

Casual Listener

1158 Views

4 replies

3 likes

  • 1158 Views
  • 4 replies
  • 3 likes

i can’t see the albums or songs of the artists.

PlanPremiumCountryMéxicoDeviceiPhone 5sOperating SystemiOS 12.2 My Question or Issue the only songs that i can listen to are the ones in my library, and to listen to new ones i have to go to the search bar and download them from there. also, i can’t ...

Newbie

  Plan Premium Country México Device iPhone 5s Operating System iOS 12.2   My Question or Issue   the only songs that i can listen to are the ones in my library, and to lis...

DubVulture

Casual Listener

4849 Views

17 replies

12 likes

Albums
iPhone5s
Premium
  • 4849 Views
  • 17 replies
  • 12 likes

Es vergonzoso que una App de pago funcione tan mal como lo hace Spotify, él i+d es penoso.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

704 Views

0 replies

0 likes

Quejas del software
  • 704 Views
  • 0 replies
  • 0 likes

Changes in interface

PlanFree/PremiumCountryMexico DeviceIphone X Operating SystemiOS 10, My Question or Issue With the latest update where you changed totally the interface, the usability has gotten incredibly down, you removed the categories: Songs, Artists, Albums; an...

Casual Listener

  Plan Free/Premium Country Mexico    Device Iphone X   Operating System iOS 10,   My Question or Issue   With the latest update where you changed totally ...

N1dge1

Casual Listener

10891 Views

20 replies

14 likes

Interface
iOS
iphone
  • 10891 Views
  • 20 replies
  • 14 likes

Why doesn't Spotify have certain albums by well-known artists?

Why isn't Real by Belinda Carlisle on Spotify? Seriously you have all her other albums but this is probably one of her BEST albums and you don't have it. I thought by buying your Premium subscribtion I'd get to listen to this album (which is greyed o...

Visitor

Why isn't Real by Belinda Carlisle on Spotify? Seriously you have all her other albums but this is probably one of her BEST albums and you don't have it. I thought by buying your Premium subscribtion...

Loxer

Community Legend

1455 Views

3 replies

0 likes

  • 1455 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Force playlists into chronological order on mobile

It was this way until a week or two ago, and then suddenly all the playlists on mobile are in.... random order? Possibly by how much playtime they've gotten, it's unfathomable. The problem is that not only is everything out of order, but that playlis...

Newbie

It was this way until a week or two ago, and then suddenly all the playlists on mobile are in.... random order? Possibly by how much playtime they've gotten, it's unfathomable. The problem is that no...

Peter

Spotify Legend

1094 Views

3 replies

2 likes

Mobile
Playlists
  • 1094 Views
  • 3 replies
  • 2 likes

Data saver.... fixed or not?!?

PlanFree/PremiumCountryUKDeviceiPhone XsOperating SystemiOS 13.2 My Question or Issue Ive searched and searched but all answer are conflicts or fixes for some and problems for others.... I'm lost and getting **bleep**'d!!!How do you turn data saver o...

Casual Listener

Plan Free/Premium Country UK Device iPhone Xs Operating System iOS 13.2   My Question or Issue   Ive searched and searched but all answer are conflicts or fixes for some and prob...

P5ymon

Casual Listener

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Solved!! Change queue order iOS app

There used to be the ability to change the order of songs in the queue (both manually queues up and 'playing next'), but recently (I don't keep track of version numbers) it's disappeared which to me seems like a backwards step?Yes it was very buggy a...

Casual Listener

There used to be the ability to change the order of songs in the queue (both manually queues up and 'playing next'), but recently (I don't keep track of version numbers) it's disappeared which to me ...

Loxer

Community Legend

1552 Views

3 replies

1 likes

  • 1552 Views
  • 3 replies
  • 1 likes

Spotify App Crashing

PlanPremium DeviceiPhone XR, iPad Mini 4 Operating SystemiOS 13.1.3 My Question or IssueEver since I recently updated my Spotify app, it's been impossible to get into. Each time I tap on the app on either my phone or iPad, it immediately glitches out...

Casual Listener

  Plan Premium   Device iPhone XR, iPad Mini 4   Operating System iOS 13.1.3   My Question or Issue Ever since I recently updated my Spotify app, it's been impossible t...

Loxer

Community Legend

1851 Views

3 replies

1 likes

Crash
crashing app
not opening
not working
  • 1851 Views
  • 3 replies
  • 1 likes

iOS/iPadOS 13.2 are released to compatible devices

Hey everyone, iOS/iPadOS 13.2 arrived yesterday with plenty of new features like Deep Fusion for iPhone 11 Pro/11 Pro Max and new emojis. Go ahead and update your devices now

Community Legend

Hey everyone,   iOS/iPadOS 13.2 arrived yesterday with plenty of new features like Deep Fusion for iPhone 11 Pro/11 Pro Max and new emojis.   Go ahead and update your devices now 🙂

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

How to remove downloaded songs from device?

I am not able to remove the downloaded songs from device. The green arrow still appears even when I switch on the top of list Download off (remove). Is there any option how to really remove downloaded songs from my device? I would love to have space ...

Casual Listener

I am not able to remove the downloaded songs from device. The green arrow still appears even when I switch on the top of list  Download off (remove). Is there any option how to really remove dow...

OneByBoo

Roadie

4602 Views

3 replies

0 likes

  • 4602 Views
  • 3 replies
  • 0 likes

Local Files Won't Sync to iPhone

Hey there, I have been having issues with syncing local files onto my iPhone. I have tried absolutely everything, and have scoured these boards for an answer. No matter what I do when I open a playlist containing only local files on my iPhone 7 I get...

Casual Listener

     Hey there, I have been having issues with syncing local files onto my iPhone. I have tried absolutely everything, and have scoured these boards for an answer. No matter what I d...

AyloTV

Casual Listener

2140 Views

7 replies

0 likes

  • 2140 Views
  • 7 replies
  • 0 likes

"how do i reset my offline device?"

This may sound obvious to you but I need help.OBVIOUS search "how do i reset my offline device?" NOTHING!My phone was listed several times so I deleted all b/c I wasn't sure if it was an old or my current iPhone.I had a choice to remove all and it sa...

Music Fan

This may sound obvious to you but I need help. OBVIOUS search "how do i reset my offline device?" NOTHING! My phone was listed several times so I deleted all b/c I wasn't sure if it was an old or m...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes