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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246526 Views

27 replies

5 likes

  • 246526 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131689 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3341 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309948 Views

62 replies

16 likes

  • 309948 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133603 Views

19 replies

38 likes

  • 133603 Views
  • 19 replies
  • 38 likes

App freezes when starting streaming via Sonos/Chromecast

PlanPremiumCountryGermany DeviceiPhone 8Operating SystemiOS 13.2.3 My Question or IssueWhen starting to stream via Sonos or Chromecast the app freezes. Nothing could be changed or controlled. Closing the app completely doesn't help either. When stopp...

Newbie

  Plan Premium Country Germany  Device iPhone 8 Operating System iOS 13.2.3   My Question or Issue When starting to stream via Sonos or Chromecast the app freezes. Nothing c...

579 Views

0 replies

0 likes

  • 579 Views
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How to remove tracks from saved album

PlanPremiumDevice(iPhone 6, iPad Pro)Operating System(iOS 12) My Question or IssueRecently, Spotify removed the tick icon and introduced the heart icon instead for all iOS versions. Since that version, it is not possible anymore to remove single trac...

Visitor

Plan Premium Device (iPhone 6, iPad Pro) Operating System (iOS 12)   My Question or Issue Recently, Spotify removed the tick icon and introduced the heart icon instead for all iOS versio...

Trapjackson

Regular

17410 Views

29 replies

21 likes

  • 17410 Views
  • 29 replies
  • 21 likes

Problems with Onkyo NR-616

PlanPremiumCountryUkOnkyo NR 616iPhone 6Operating SystemAfter iPhone update I have recurrent problems with Spotify Connect on my Onkyo NR616 It plays fine. But then goes silent. Volume control works but no sound plays. Phone shows music as playing. A...

Newbie

Plan Premium Country Uk Onkyo NR 616 iPhone 6 Operating System After iPhone update I have recurrent problems with Spotify Connect on my Onkyo NR616 It plays fine. But then goes silent. Volume ...

538 Views

0 replies

0 likes

  • 538 Views
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Can't see the tracklist for any artist

So I have an iPhone XS Max, and for some reason, I can't see the tracklist for any album or playlist. There's just the "Featuring" list and that's it. Everything is fine on other devices, like my iPad, so I thought there was something wrong with my p...

Casual Listener

So I have an iPhone XS Max, and for some reason, I can't see the tracklist for any album or playlist. There's just the "Featuring" list and that's it. Everything is fine on other devices, like my iPa...

katastr0

Casual Listener

2020 Views

5 replies

1 likes

  • 2020 Views
  • 5 replies
  • 1 likes

Premium works but not showing on iPhone

Hi, I have recently bought a family premium, through PC I have add others and the premium on their phones and on my Mac works fine. But when I try to open it on my iPhone SE it still shows that I have spotify FREE. Could you help me please? PlanFamil...

Casual Listener

Hi,  I have recently bought a family premium, through PC I have add others and the premium on their phones and on my Mac works fine. But when I try to open it on my iPhone SE it still shows tha...

Bittencourt

Spotify Star

737 Views

3 replies

1 likes

  • 737 Views
  • 3 replies
  • 1 likes

Solved!! Layout

PlanPremiumCountryBrasilOperating System(iOS 13.) My Question or IssueSeria interesse que houve a opção de definir quais abas devem aparecer. Não são todos que gostam de ouvir podcast. Um outro exemplo, são as abas: “playlist, artista, álbuns”, dever...

Visitor

Plan Premium Country Brasil Operating System (iOS 13.)   My Question or Issue Seria interesse que houve a opção de definir quais abas devem aparecer. Não são todos que gostam de ouvir ...

Brunelicia

Community Legend

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

Adjusting music quality while using Spotify Connect to a digital amp

PlanPremiumCountryCanadADevice(iPhone 7)/iPadOperating System(iOS 13) My Question or IssueI wanted to check what quality of music I am streaming at when casting to my nadc338 digital amp via Spotify Connect. When I listen through my iPhone I can see ...

Visitor

Plan Premium Country CanadA Device (iPhone 7)/iPad Operating System (iOS 13)   My Question or Issue I wanted to check what quality of music I am streaming at when casting to my nadc338...

501 Views

0 replies

0 likes

  • 501 Views
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Phone Volume set to max when using desktop application

DeviceiPhone Xs / iPhone 10s Operating SystemiOS 12.4.1Windows 10 Enterprise Version 1803 My Question or IssueSometimes (not always) when im done playing music with spotify on my phone and switch to spotify on my desktop it will turn the volume on my...

Newbie

Device iPhone Xs / iPhone 10s   Operating System iOS 12.4.1 Windows 10 Enterprise Version 1803   My Question or Issue Sometimes (not always) when im done playing music with spotify ...

wenzi0615

Casual Listener

1164 Views

1 replies

1 likes

  • 1164 Views
  • 1 replies
  • 1 likes

Shared Queue is not available on my iPhone SE

Plan: PremiumCountry: UKDevice: iPhone SEOperating System: iOS 13.2.2 The shared queue option is not available on my iPhone SE. My friends that have the OnePlus phone can start a shared queue from their phones (they have premium too) and can connect ...

Casual Listener

Plan: Premium Country: UK Device: iPhone SE Operating System: iOS 13.2.2   The shared queue option is not available on my iPhone SE. My friends that have the OnePlus phone can sta...

AeroZ

Composer

1209 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Offline playlists & albums won't load with a sketchy network connection

PlanPremiumCountryFRDeviceiphone 11 pro maxOperating Systemios 13.2.3 My Question or IssueHi, I have some offline playlists and albums. No problem with them as such, they are properly downloaded: if my iphone is in airplane mode, or if I set spotify ...

Regular

Plan Premium Country FR Device iphone 11 pro max Operating System ios 13.2.3   My Question or Issue Hi,   I have some offline playlists and albums. No problem with them as such,...

Loxer

Community Legend

929 Views

1 replies

2 likes

  • 929 Views
  • 1 replies
  • 2 likes

The “+save” button has disappeared

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 10 My Question or IssueThe +save button has disappeared from the app on my iPhone. I have uninstalled and reinstalled the app. I have logged out and logged back in. None of it has worked. I only...

Newbie

Plan Premium Country USA     Device iPhone 6 Operating System iOS 10   My Question or Issue The +save button has disappeared from the app on my iPhone. I have uninstalled a...

Tubakien

Casual Listener

4617 Views

3 replies

0 likes

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  • 3 replies
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Podcasts Won't play or Download

PlanPremiumCountryUSADevice(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueI cannot stream any podcasts via mobile. The play bar flashes briefly, but then acts as though I never hit play. I cannot download any podcasts either. This issue b...

Newbie

  Plan Premium Country USA Device (iPhone 7) Operating System (iOS 12.3.1)   My Question or Issue I cannot stream any podcasts via mobile. The play bar flashes briefly, but then ...

ralvarezl

Visitor

1851 Views

1 replies

3 likes

  • 1851 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Clear Queue??

Somehow my entire song library was added to my queue and I really need a way to clear it. I know how this may be done on PC/Mac but how do I do it on my iOS? Playing a different context/playlist does not work.

Newbie

Somehow my entire song library was added to my queue and I really need a way to clear it. I know how this may be done on PC/Mac but how do I do it on my iOS? Playing a different context/playlist does...

Guido

Spotify Legend

650337 Views

113 replies

19 likes

  • 650337 Views
  • 113 replies
  • 19 likes

Problemas de reproducción de archivos locales iPhone 11

PlanPremiumCountryMéxicoDeviceiPhone 11Operating SystemiOS 113.2.3 My Question or IssueNo se sincronizan los archivos locales a mi iPhone 11, pero en mi iPad si lo están, nunca antes había tenido este problema con otros dispositivos android, por lo q...

Visitor

Plan Premium Country México Device iPhone 11 Operating System iOS 113.2.3   My Question or Issue No se sincronizan los archivos locales a mi iPhone 11, pero en mi iPad si lo están, nun...

856 Views

0 replies

0 likes

iphone 11
  • 856 Views
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Queue repeats tracks!

Plan : PremiumFree/PremiumCountry: UK Device: Apple iMac Air(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I have noticed that when I create a queue that usually a...

Casual Listener

Plan : Premium Free/Premium Country: UK   Device: Apple iMac Air (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS (iOS 10, Android Oreo, Windows 10,etc.) &n...

Loxer

Community Legend

1158 Views

3 replies

0 likes

ios player
  • 1158 Views
  • 3 replies
  • 0 likes

Downgrade the Ios application

PlanPremiumCountryTurkeyDevice(iPhone 6)Operating System(iOS 12.4.3) My Question or IssueHello Spotify has been automatically upgraded on my mobile. But I didn’t really like it. Is it possible to upgrade it I want to use the older version was way mor...

Casual Listener

  Plan Premium Country Turkey Device (iPhone 6) Operating System (iOS 12.4.3)   My Question or Issue Hello Spotify has been automatically upgraded on my mobile. But I didn’t real...

AeroZ

Composer

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
  • 0 likes

Local files suddenly unplayable on iPhone

Local files are a huge headache for me and this has been an ongoing issue for over a year. I have followed every guide on how to sync and play my Local Files on my iPhone, and it has worked once but now it appears that the songs from my Local Files h...

Newbie

Local files are a huge headache for me and this has been an ongoing issue for over a year. I have followed every guide on how to sync and play my Local Files on my iPhone, and it has worked once but ...

633 Views

0 replies

1 likes

  • 633 Views
  • 0 replies
  • 1 likes

shuffle all songs from artist I follow

why is there no way to just play songs in a shuffle like way of all the artist I follow up. please add this feature. People have been asking about it for years it looks on various boards and the response seems to be wait for an up vote. Why dont your...

Casual Listener

why is there no way to  just play songs in a shuffle like way of all the artist I follow up.  please add this feature.     People have been asking about it for years it loo...

501 Views

0 replies

2 likes

  • 501 Views
  • 0 replies
  • 2 likes

Spotify randomly plays music when I'm trying to SLEEP

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 13.1.3 My Question or IssueSo, yesterday I went to bed with my phone on the table next to me. I was sleeping peacefully until I was woken up by random music playing very loudly at 5 in the mornin...

Visitor

Plan Premium Country USA Device iPhone 8 Operating System iOS 13.1.3   My Question or Issue So, yesterday I went to bed with my phone on the table next to me. I was sleeping peacefully...

OneByBoo

Roadie

2531 Views

1 replies

0 likes

  • 2531 Views
  • 1 replies
  • 0 likes