Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37138 Views
15 replies
36 likes

37138 Views
15 replies
36 likes

Solved!! Playlist is not playing the playlist that was selected

PlanPremium (but not this account, long story)DeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueOkay. This is my third time writing this as it keeps deleting. My spotify keeps insisting on playing a playlist I haven’t selected to play. For e...

Kaceyg16
Casual Listener
Plan Premium (but not this account, long story) Device iPhone 7 Operating System iOS 12.4 My Question or Issue Okay. This is my third time writing this as it keeps deleting. &...
2019-08-01 9:21:38 PM
2019-08-04 2:14:36 PM
Kaceyg16
Casual Listener
2725 Views
2 replies
0 likes

2725 Views
2 replies
0 likes

How to resync an iPhone after deleting from device list

I have been having an issue where songs I download aren't showing up in my songs list. So I updated the app (using an iPhone) and then deleted the device from the list, assuming it would resync and fix the issue there. Now I can't figure out how to r...

Adam1985
Casual Listener
I have been having an issue where songs I download aren't showing up in my songs list. So I updated the app (using an iPhone) and then deleted the device from the list, assuming it would resync and f...
2019-07-27 2:09:39 AM
2019-08-04 4:33:18 AM
Adam1985
Casual Listener
697 Views
2 replies
0 likes

697 Views
2 replies
0 likes

Spotify mistakenly creates new offline device ids causing all downloads to be deleted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've tried the suggestion from Spotify to delete all offline devices. You mention that a "fil...

dolphineyes0
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've tr...
2019-08-04 1:19:16 AM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

Solved!! Podcast in French (not only in English)

Hi there, Can you please add french podcast because it's only in English right now. And please we want the new menu bar too. Thank you

sdqddf
Newbie
Hi there, Can you please add french podcast because it's only in English right now. And please we want the new menu bar too. Thank you 🙂
2016-06-30 12:22:28 AM
2019-08-03 9:34:32 PM
Twidyze
Regular
1890 Views
2 replies
3 likes

1890 Views
2 replies
3 likes

Comment supprimer une playlist/ How can I delete a playlist?

PlanPremiumCountryFrance DeviceiPhone 7 PlusOperating SystemiOS 13 My Question or IssueBonjour la communauté/ Hello the community. J'ai besoin d'aide concernant une question que je n'arrive pas a resoudre par moi même; Comment surpprimer une playlist...

Twidyze
Regular
Plan Premium Country France Device iPhone 7 Plus Operating System iOS 13 My Question or Issue Bonjour la communauté/ Hello the community. J'ai besoin d'aide concerna...
2019-08-03 6:43:40 PM
1027 Views
0 replies
2 likes

1027 Views
0 replies
2 likes

cant open link on this device

PlanPremiumCountry GRDeviceiPhone 4Operating SystemiOS 7.1.2 up to date for this older phone My Question or IssueDidnt have this problem before, over the past few days spotify will only open playlists i have in my library and no new ones. It says can...

ygak
Newbie
Plan Premium Country GR Device iPhone 4 Operating System iOS 7.1.2 up to date for this older phone My Question or Issue Didnt have this problem before, over the past few days ...
2019-08-03 1:25:31 PM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Home screen showing only recently played list. Nothing else.

PlanPremiumCountryIndia DeviceiPhone8Operating SystemiOS 12.3.1 My Question or IssueI can only see recently played on Home page. Nothing else. Already tried restarting device, reinstall, re login.

SurajMahant
Visitor
Plan Premium Country India Device iPhone8 Operating System iOS 12.3.1 My Question or Issue I can only see recently played on Home page. Nothing else. Already tried restarting...
2019-08-03 8:42:09 AM
2019-08-03 10:24:31 AM
Loxer
Community Legend
365 Views
1 replies
0 likes

365 Views
1 replies
0 likes

queue is BROKEN

I am trying to play an album, a playlist, anything other than the queue! no matter what I do it plays the first song I choose then goes to the queue. The queue is infinite and I cant clear it! HOW DO I CLEAR IT WITHOUT CLICKING A MILLION TIMES???

nerdstrap
Visitor
I am trying to play an album, a playlist, anything other than the queue! no matter what I do it plays the first song I choose then goes to the queue. The queue is infinite and I cant clear it! HOW DO...
2019-08-02 4:15:08 PM
2019-08-02 9:43:42 PM
DanifC
Composer
1583 Views
1 replies
3 likes

1583 Views
1 replies
3 likes

voice notes problem

PlanPremiumCountryItalyDeviceiPhone XOperating SystemiOS 12.3.1App Version8.5.7.601My Question or IssueWhen I try to listen a voice note in WhatsApp (or similar apps), the music stops, the audio from WhatsApp starts paying and gets immediately killed...

3_9xjyv6e-1jc
Newbie
Plan Premium Country Italy Device iPhone X Operating System iOS 12.3.1 App Version 8.5.7.601 My Question or Issue When I try to listen a voice note in WhatsApp (or similar apps), the music...
2019-06-09 5:01:17 PM
2019-08-02 8:52:16 PM
12167953981
Visitor
2303 Views
3 replies
5 likes

2303 Views
3 replies
5 likes

Solved!! The Hidden song playlist is gone.

PlanFreeCountry DeviceiPhone Operating System(IOS 12.4) My Question or IssueI was listening through my liked song playlist when I accidentally hit the hide song button. When trying to unhide the song I clicked on the song and found no unhide option. ...

Andrew_w3st
Casual Listener
Plan Free Country Device iPhone Operating System (IOS 12.4) My Question or Issue I was listening through my liked song playlist when I accidentally hit the hide ...
2019-08-02 10:22:52 AM
2019-08-02 8:36:02 PM
Andrew_w3st
Casual Listener
2756 Views
3 replies
0 likes

2756 Views
3 replies
0 likes

Albums in my library are not found via search

This issue is present both on my up-to-date iphone 7 and macbook air. Both are connected to my premium spotify subscription. I am in the US. Hi all, I am an avid music listener, and prefer to listen to originals rather than remasters whenever possibl...

HndrdFlwrsBloom
Visitor
This issue is present both on my up-to-date iphone 7 and macbook air. Both are connected to my premium spotify subscription. I am in the US. Hi all, I am an avid music listene...
2019-08-02 7:17:27 PM
198 Views
0 replies
0 likes

198 Views
0 replies
0 likes

Spotify preventing other applications to play sound or use the mic

Device: iPhone XSiOS: 12.2Spotify version: 8.5.17.713 My Question or IssueSometimes I leave Spotify app to play something else but I can't. On Facebook, for instance, I try playing a video but it automatically stops after a very short period of time ...

felipedrumond
Regular
Device: iPhone XS iOS: 12.2 Spotify version: 8.5.17.713 My Question or Issue Sometimes I leave Spotify app to play something else but I can't. On Facebook, for instance, I try playing a v...
2019-08-02 2:16:36 AM
2019-08-02 7:04:40 PM
Russy_t
Casual Listener
879 Views
3 replies
0 likes

879 Views
3 replies
0 likes

Constant Skipping and Pausing

DeviceIphone XOperating SystemiOS 12.3.1 I've been looking around but haven't found a suitable solution for the following:I purchased Sennheiser CX 5.00i - In-ear headphones a while ago, but while listening to Spotify the music constantly pauses, ski...

Seller010_
Casual Listener
Device Iphone X Operating System iOS 12.3.1 I've been looking around but haven't found a suitable solution for the following: I purchased Sennheiser CX 5.00i - In-ear headphones a while ...
2019-08-01 11:40:33 AM
2019-08-02 6:02:38 PM
debww1969
Newbie
936 Views
3 replies
0 likes

936 Views
3 replies
0 likes

iOS Lock Screen Control Widget not Updating

PlanPremiumCountryUKDeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueThe issue in this topic (https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Lock-Screen-Control-Play-Pause-not-updating-when-paused-or/m-p/4714136) has not been resol...

Casket5
Visitor
Plan Premium Country UK Device iPhone XR Operating System iOS 12.3.1 My Question or Issue The issue in this topic (https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Lock-Screen-C...
2019-08-01 11:07:59 PM
2019-08-02 4:30:05 PM
kelsibm7
Visitor
708 Views
1 replies
1 likes

708 Views
1 replies
1 likes

Artists not showing up on iphone after update.

After I updated the spotify app on my phone, my artists are no longer showing up however i do have them on my laptop, how do i get these things synced?!?PremiumUSA DeviceiPhone X

onslow87
Visitor
After I updated the spotify app on my phone, my artists are no longer showing up however i do have them on my laptop, how do i get these things synced?!? Premium USA Device iPhone X &nbs...
2019-08-01 12:46:31 AM
2019-08-02 9:12:51 AM
Loxer
Community Legend
1564 Views
1 replies
0 likes

1564 Views
1 replies
0 likes

Solved!!Superuser Contribution full screen playlist causes screen to time out

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12 My Question or IssueI updated the app tp the latest version last night. Starting this morning (next time I used it), I noticed that if I leave the artwork view up while listening to a playlis...

futureboy623
Casual Listener
Plan Premium Country USA Device iPhone 6 Operating System iOS 12 My Question or Issue I updated the app tp the latest version last night. Starting this morning (next time I u...
2019-07-16 8:34:24 PM
2019-08-02 7:46:55 AM
Peter
Spotify Legend
2018 Views
10 replies
0 likes

2018 Views
10 replies
0 likes

The June 2019 UI is terrible and I will be going to Apple Music

PlanPremiumCountryUSADeviceiPhone 7Operating SystemIOS 10 My Question or IssueThe new User Interface is terrble and because of this update, I am stronly considering leaving Spotify for Apple Music, after 8 faithful years of paying for Spotify Premium...

jedjarman
Newbie
Plan Premium Country USA Device iPhone 7 Operating System IOS 10 My Question or Issue The new User Interface is terrble and because of this update, I am stronly considering leaving S...
2019-06-29 3:12:53 PM
2019-08-02 3:08:53 AM
lindytunes1
Music Fan
1618 Views
4 replies
11 likes

1618 Views
4 replies
11 likes

Copy a playlist

I want to copy an entire playlist and add it to a new one, but it seems that is only possible on a computer. Am I missing something?

-legolas21-
Newbie
I want to copy an entire playlist and add it to a new one, but it seems that is only possible on a computer. Am I missing something?
2017-02-03 4:01:59 AM
2019-08-01 9:47:46 PM
MadmanOnWheels
Roadie
379 Views
2 replies
0 likes

379 Views
2 replies
0 likes

Queue

PlanPremiumCountryArgentinaDevice(iPhone 8Operating SystemIOS 12.4 My Question or Issuewhen i add a song to the queue, it appears like its not avaiable. I cant move, remove or chosse it. When i add another song to the queue, now the new one appears “...

Malcolmcuthill
Visitor
Plan Premium Country Argentina Device (iPhone 8 Operating System IOS 12.4 My Question or Issue when i add a song to the queue, it appears like its not avaiable. I cant move, remove o...
2019-08-01 5:21:49 PM
2019-08-01 6:23:33 PM
Loxer
Community Legend
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

The Latin genre on the "browse all" section is not displaying all available playlists (IOS)

PlanPremiumCountryUSADeviceiPhone XMy Question or Issue The Latin genre on the "browse all" section is not displaying all available playlists just the top playlists on my IOS device. The playlists, however, are available on my PC application. Anyone ...

jlemm10
Casual Listener
Plan Premium Country USA Device iPhone X My Question or Issue The Latin genre on the "browse all" section is not displaying all available playlists just the top playlists on my IOS d...
2019-07-12 10:08:01 PM
2019-08-01 4:04:58 PM
daaags
Casual Listener
1334 Views
8 replies
6 likes

1334 Views
8 replies
6 likes

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