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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30758 Views

40 replies

9 likes

  • 30758 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95482 Views

115 replies

12 likes

Other
  • 95482 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293900 Views

60 replies

15 likes

  • 293900 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123821 Views

19 replies

38 likes

  • 123821 Views
  • 19 replies
  • 38 likes

[iOS] Spotify somtimes won't play next track

PlanPremiumCountryThailandDeviceiPhone 11 Pro MaxOperating SystemiOS 13.1.3 My Question or IssueWhen i play my songs when the current track end it start a next track in playlist but sometimes it stopped at 0:00 and wont start to play at all no matter...

Visitor

Plan Premium Country Thailand Device iPhone 11 Pro Max Operating System iOS 13.1.3   My Question or Issue When i play my songs when the current track end it start a next track in playl...

386 Views

0 replies

1 likes

  • 386 Views
  • 0 replies
  • 1 likes

Use Siri to manage Spotify in French

Good morning, everyone. Since the function is available, I use Siri a lot to start playlist playback on Spotify. But for the automatic playlist of favorite tracks on Spotify (called "Titres likés" in french), it doesn't work: Siri can't find this pla...

Newbie

Good morning, everyone. Since the function is available, I use Siri a lot to start playlist playback on Spotify. But for the automatic playlist of favorite tracks on Spotify (called "Titres likés" in...

751 Views

0 replies

0 likes

  • 751 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify stoppt die Wiedergabe wenn ich mein iPhone versuche wegstecken

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemIOS 13.1 My Question or IssueSpotify stoppt die wiedergabe wenn ich mein iphone versuche in die Hose zustecken sonst klappt alles super also wenn das iphone im standbymodus ist und ich es in der...

Visitor

Plan Premium Country Germany Device iPhone XR Operating System IOS 13.1   My Question or Issue Spotify stoppt die wiedergabe wenn ich mein iphone versuche in die Hose zustecken sonst...

Petya

Community Legend

4041 Views

1 replies

0 likes

  • 4041 Views
  • 1 replies
  • 0 likes

Artist live stopped regular update

PlanArtistCountry Austalia DeviceiPhone XR My Question or IssueHi All, Using Apotify Artists app. My music was released 2 days ago. Live stats were working fine until 12 hours ago. It's now stopped updating. Previous release worked fine. Was clocking...

Newbie

Plan Artist Country Austalia   Device iPhone XR       My Question or Issue Hi All,   Using Apotify Artists app. My music was released 2 days ago. Live stats were ...

OneByBoo

Roadie

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Offline mode on iPhone 4s - can't use Spotify at all + Numerous "Like it from Radio"

Hi, I have 2 problems atm, maybe they are connected. 1) I have this problem from about a month, and can't figure it out. Every time i start Spotify on my 4s iPhone i get the message that in offline mode bowsing is not possible, and after that app sta...

Casual Listener

Hi,   I have 2 problems atm, maybe they are connected.   1) I have this problem from about a month, and can't figure it out. Every time i start Spotify on my 4s iPhone i get the mes...

dsfghsdfgas4312

Casual Listener

1823 Views

7 replies

0 likes

  • 1823 Views
  • 7 replies
  • 0 likes

An artists “appears on”

On an artists page I remember being able to go to their "appears on" section and listen to them all. Is there a way to do this on any artists page? Because right now I have to manually click on every song in the appears on just to listen to the songs...

Regular

On an artists page I remember being able to go to their "appears on" section and listen to them all. Is there a way to do this on any artists page? Because right now I have to manually click on every...

Justosorock

Regular

1962 Views

3 replies

0 likes

  • 1962 Views
  • 3 replies
  • 0 likes

Error message “Spotify can’t play this right now.”

PlanPremium (family)CountrySingaporeDeviceiPhone 7Operating SystemiOS My Question or IssueI've been trying to play the song Love Diamond by Weki Meki but it won't show up on the app in my iPhone 7. When I use my MacBook Pro to search for the song onl...

Visitor

  Plan Premium (family) Country Singapore Device iPhone 7 Operating System iOS   My Question or Issue I've been trying to play the song Love Diamond by Weki Meki but it won't sho...

Loxer

Community Legend

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes

Solved!! Problems with Spotify Notifications

PlanPremiumCountryDenmarkDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueThe issue is that in the Spotify menu there is a spot where you can choose to receive notifications about the artist you follow so that everytime an Artist add's a...

Visitor

Plan Premium Country Denmark Device iPhone 11 Pro Operating System iOS 13   My Question or Issue The issue is that in the Spotify menu there is a spot where you can choose to receive n...

Loxer

Community Legend

1391 Views

1 replies

1 likes

  • 1391 Views
  • 1 replies
  • 1 likes

Sometimes i can't play any offline song, offline with my Spotify premium.

After have new Spotify version on my iPhone SE, sometimes they say "connecting", i can't see anything in my playlists or albums (i can't play any Spotify music anymore, this sucks), i can't play any offline song, until i get connect to a internet con...

Music Fan

After have new Spotify version on my iPhone SE, sometimes they say "connecting", i can't see anything in my playlists or albums (i can't play any Spotify music anymore, this sucks), i can't play any ...

Billy-J

Spotify Star

1470 Views

5 replies

1 likes

  • 1470 Views
  • 5 replies
  • 1 likes

instantly skipping through all my songs

My Question or IssueI am on my my iphone 7 with iOS 13.1.3 and as soon as i play a song on spotify it constantly skips through all my songs. i can't stop it no matter what, i've tried deleting and reinstalling and resetting my phone please fix this

Casual Listener

My Question or Issue I am on my my iphone 7 with iOS 13.1.3 and as soon as i play a song on spotify it constantly skips through all my songs. i can't stop it no matter what, i've tried deleting and ...

Loxer

Community Legend

1140 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify app crashes Iphone 8

PlanPremium, login trough FacebookCountrySwedenDeviceiPhone 8Operating SystemiOS 13.1.3 App crashes when trying to open. So, today when i tried to open my spotify app in my apple iphone 8. It just crashed. This is still happening. First i tried to un...

Casual Listener

  Plan Premium, login trough Facebook Country Sweden Device iPhone 8 Operating System iOS 13.1.3   App crashes when trying to open.   So, today when i tried to open my spot...

Loxer

Community Legend

2178 Views

3 replies

0 likes

  • 2178 Views
  • 3 replies
  • 0 likes

Immediate crash

Plan premiumFree/PremiumCountrymetherlands Device iphone xs(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Ios 13.1.3My Question or IssueApp won't open. Immediately crash/close

Newbie

Plan premium Free/Premium Countrymetherlands   Device iphone xs (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 13.1...

Loxer

Community Legend

867 Views

1 replies

1 likes

  • 867 Views
  • 1 replies
  • 1 likes

Crashes when logging in/opening

PremiumCanada DeviceiPhone 7 plus Operating System(iOS 13.1.3) My Question or IssueEvery time I log into spotify on my ios device, the application crashes. Every other account of my family members has not, and my account seems to function on other de...

Visitor

Premium Canada   Device iPhone 7 plus  Operating System (iOS 13.1.3)   My Question or Issue Every time I log into spotify on my ios device, the application crashes. Every othe...

Loxer

Community Legend

1342 Views

1 replies

0 likes

Account
Other
Premium
  • 1342 Views
  • 1 replies
  • 0 likes

App crashes immediately on iphone

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 10 My Question or IssueApp was working fine. Randomly started crashing after starting. No software or damage to device nor change of any kind prior to problem. Did a hard and soft reset as well ...

Newbie

PlanPremium Country USA Device iPhone 6s Operating System iOS 10   My Question or Issue App was working fine. Randomly started crashing after starting. No software or damage to device n...

Loxer

Community Legend

1112 Views

1 replies

4 likes

  • 1112 Views
  • 1 replies
  • 4 likes

App won’t open

PlanPremiumCountryUkDevice(iPhone XR)Operating System(iOS 13.1.3) My Question or IssueThe app won't open, it closes after one second. I've trained deleting the app and redownloading, I've fully turned off my phone and turned it on again, I've even tr...

Newbie

Plan Premium Country Uk Device (iPhone XR) Operating System (iOS 13.1.3)   My Question or Issue The app won't open, it closes after one second. I've trained deleting the app and redown...

Loxer

Community Legend

1360 Views

1 replies

6 likes

  • 1360 Views
  • 1 replies
  • 6 likes

Why is artists top 5 causing app to crash

Notice how the artist has no picture? For some reason when I click on this artist and play a song from their top 5, the app will crash. I reopen the app up and immediately it crashes again. The only way to make it stop is to delete and reinstall the ...

Newbie

    Notice how the artist has no picture? For some reason when I click on this artist and play a song from their top 5, the app will crash. I reopen the app up and immediately it cra...

Loxer

Community Legend

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

Last music in queue is not shown

PlanPremiumCountryBrazilDeviceiPhone SEOperating SystemiOS 13.1 (and iOS 12) My Question or IssueWhen adding new musics to queue, the last added music is not being shown and is not draggable in the queue list screen (as seen in the screenshot attache...

Newbie

Plan Premium Country Brazil Device iPhone SE Operating System iOS 13.1 (and iOS 12)   My Question or Issue When adding new musics to queue, the last added music is not being shown and ...

Loxer

Community Legend

860 Views

1 replies

0 likes

bug
iOS
  • 860 Views
  • 1 replies
  • 0 likes

Spotify keeps pausing

this Has been an ongoing issue for me. Spotify keeps pausing after 30-60 seconds when I'm using it on my iPhone XS. I have done all the suggested fixes (reinstall, logout everywhere, onoff etc) and nothing has worked. Any more ideas? After many years...

Casual Listener

this Has been an ongoing issue for me. Spotify keeps pausing after 30-60 seconds when I'm using it on my iPhone XS. I have done all the suggested fixes (reinstall, logout everywhere, onoff etc) and n...

Loxer

Community Legend

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes

Daily Drive plays yesterday's news

I'm using IOS and CarPlay. When I start Spotify and select Daily Drive, sometimes it resumes playing from my previous session, which may have been the previous day. I will get the NPR newscast from yesterday, for example. Spotify may have been runnin...

Casual Listener

I'm using IOS and CarPlay. When I start Spotify and select Daily Drive, sometimes it resumes playing from my previous session, which may have been the previous day. I will get the NPR newscast from y...

Loxer

Community Legend

2182 Views

6 replies

0 likes

  • 2182 Views
  • 6 replies
  • 0 likes

Issues with iPhone update

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 13.3 My Question or IssueI downloaded the update a few days ago. Whenever I plug my phone into headphones I encounter this problem. The music will pause or play randomly when I'm using other apps. ...

Casual Listener

Plan Premium Country   Device iPhone X Operating System iOS 13.3   My Question or Issue I downloaded the update a few days ago.   Whenever I plug my phone into headphones I e...

Loxer

Community Legend

1659 Views

3 replies

0 likes

  • 1659 Views
  • 3 replies
  • 0 likes