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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30759 Views

40 replies

9 likes

  • 30759 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95483 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293901 Views

60 replies

15 likes

  • 293901 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123821 Views

19 replies

38 likes

  • 123821 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Daily mix missing

Hello!my Daily Mix is missing. I've tried to reinstall the app, to restart my phone, to delete the app restart my phone and after that reinstall the app, but none of this worked. Also on my Desktop app is missing. PlanPremiumCountry RomaniaDeviceiPho...

Visitor

Hello! my Daily Mix is missing.  I've tried to reinstall the app, to restart my phone, to delete the app restart my phone and after that reinstall the app, but none of this worked.  Also...

123935152

Newbie

28887 Views

8 replies

2 likes

  • 28887 Views
  • 8 replies
  • 2 likes

Solved!! Selena Gomez - Look at her now - song error

Dear Spotify There is something wrong with the new song of Selena Gomez. It gets cut off at 2:42 where she sings 'look at her' and then it stops abruptly.I know that's the length of the song, but I feel like there's an error on the track, since it fe...

Regular

Dear Spotify   There is something wrong with the new song of Selena Gomez.  It gets cut off at 2:42 where she sings 'look at her' and then it stops abruptly. I know that's the length of...

Bethany_Dawn

Community Legend

1115 Views

1 replies

0 likes

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  • 1 replies
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[iOS] Continue or play on Spotify Siri integration bug

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 13.1.2 My Question or IssueWhen asking Siri to "Continue on Spotify" or "Play on Spotify" the same song always plays from the last queued playlist instead of playing the last queued song. It's not...

Newbie

Plan Premium Country US Device iPhone X Operating System iOS 13.1.2   My Question or Issue When asking Siri to "Continue on Spotify" or "Play on Spotify" the same song always plays fro...

1066 Views

0 replies

1 likes

  • 1066 Views
  • 0 replies
  • 1 likes

Airpods next track doesn't work in Podcasts

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 13.1.3Spotify Version8.5.28.1046I tried re-installing a clean version of SpotifyYes My Question or IssueI have my Airpods tap feature set to skip to the next track. When playing songs, this work...

Newbie

Plan Premium Country USA Device iPhone XS Operating System iOS 13.1.3 Spotify Version 8.5.28.1046 I tried re-installing a clean version of Spotify Yes   My Question or Issue I have...

726 Views

0 replies

0 likes

  • 726 Views
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My daily mix is not updating anymore since 3 weeks or more.

PlanPremiumCountryRomaniaDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueI noticed that my daily mixes are not updated anymore. This is happening also on Windows 10 and also on my iPhone. Is this issue known? The app is up to date. ...

Visitor

Plan Premium Country Romania Device iPhone 11 Pro Operating System iOS 13.1.3   My Question or Issue I noticed that my daily mixes are not updated anymore. This is happening also on Wi...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

New update sucks

PlanPremiumCountryAustralia DeviceiPad Pro 12.9 2nd genOperating SystemiOS 13.1.2 i absolutely hate this new update! The design is horrible and I can't find anything and seeing things is harder. Please go back to the old design. Or give us options to...

Casual Listener

Plan Premium Country Australia  Device iPad Pro 12.9 2nd gen Operating System iOS 13.1.2   i absolutely hate this new update! The design is horrible and I can't find anything and s...

suisse83

Visitor

5367 Views

5 replies

10 likes

  • 5367 Views
  • 5 replies
  • 10 likes

Searchability of Library

Device: iPhone X Hi.For a few weeks (don't know the exact update) it's no longer possible to search for specific titles within my library nor shuffle the complete library. Is this wanted and if so why? Really liked having the option to directly searc...

Casual Listener

Device: iPhone X   Hi. For a few weeks (don't know the exact update) it's no longer possible to search for specific titles within my library nor shuffle the complete library.   Is this...

Bustynator

Casual Listener

1074 Views

3 replies

0 likes

  • 1074 Views
  • 3 replies
  • 0 likes

Siri does not use playlist sorting chosen on app

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.2 My Question or IssueWhen asking to play a playlist using Siri, Spotify plays it on the default order, respecting the order music was added instead of the one I chose on the app (most rec...

Visitor

Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.2   My Question or Issue When asking to play a playlist using Siri, Spotify plays it on the default order, respecti...

rairg

Newbie

1285 Views

2 replies

2 likes

  • 1285 Views
  • 2 replies
  • 2 likes

app problems with recent apple watch update

I updated my apple watch series 3 yesterday and went to use the app today to teach a fitness class and there were SO MANY issues. It froze several times and the volume control on the side turned into a weird floating green dot instead of white lines ...

Visitor

I updated my apple watch series 3 yesterday and went to use the app today to teach a fitness class and there were SO MANY issues. It froze several times and the volume control on the side turned into...

Arlyce88

Casual Listener

1227 Views

1 replies

3 likes

  • 1227 Views
  • 1 replies
  • 3 likes

Song can disconnect Bluetooth headphones

https://open.spotify.com/track/4Y5Uu8DJ26wqqaV2DSFPOs?si=aHD6O2-RQCaklY59hGyiHQ This song disconnects my headphones (Sony WH1000XM3) iPhone 8ios 13.1.2spotify: 8.5.27.1156plan PremiumPoland

Newbie

https://open.spotify.com/track/4Y5Uu8DJ26wqqaV2DSFPOs?si=aHD6O2-RQCaklY59hGyiHQ   This song disconnects my headphones (Sony  WH1000XM3)   iPhone 8 ios 13.1.2 spotify: 8.5.27.115...

Loxer

Community Legend

1090 Views

1 replies

0 likes

  • 1090 Views
  • 1 replies
  • 0 likes

random songs/playlists in my recently listened

PlanPremiumCountryUnited StatesDeviceIphone 10Operating SystemiOS 13 My Question or IssueEverytime I get into Spotify it says that I listened to a playlist, all by the same guy. They're all called Death or **bleep** or stuff like that and its creepy ...

Newbie

Plan Premium Country United States Device Iphone 10 Operating System iOS 13   My Question or Issue Everytime I get into Spotify it says that I listened to a playlist, all by the same g...

Loxer

Community Legend

965 Views

2 replies

0 likes

  • 965 Views
  • 2 replies
  • 0 likes

Lost all Offline Titles on iPhone

PlanFamily PremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 13.1.2 My Question or IssueAll Offline content has been lost out of a sudden. When I open a Library Entry formely set to Download, it starts to download the titles again, but it seams...

Visitor

Plan Family Premium Country Germany Device iPhone SE Operating System iOS 13.1.2   My Question or Issue All Offline content has been lost out of a sudden. When I open a Library Entry f...

Loxer

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

[IOS] Problem with URLs in Podcast Episode Info

PlanPremiumDeviceiPhone 6sOperating SystemiOS 13 My Question or IssueI can barely scroll down on the podcast episode information that contains urls because as soon as I touch the link and before I can scroll down, it brings me to safari and to the pa...

Visitor

Plan Premium Device iPhone 6s Operating System iOS 13   My Question or Issue I can barely scroll down on the podcast episode information that contains urls because as soon as I touch the...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Downloaded Songs and Playlists are not playing in Off-Line Mode

PlanPremium PlanCountry- Profile says USA but i am in the United Kingdom for graduate School DeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue: I have songs and playlists that i have donwloaded. They will not play in off-line mode a...

Visitor

Plan Premium Plan Country- Profile says USA but i am in the United Kingdom for graduate School   Device Samsung Galaxy S7 Operating System Android   My Question or Issue:  I h...

OneByBoo

Roadie

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

Apple Watch app won't show specific song

PlanPremiumCountryBrazil DeviceApple Watch Series 3Operating SystemWatchOS 5.3.2 My Question or IssueI noticed that, when reproducing a specific song through Spotify Connect, it doesn't appear on the Apple Watch app. When the song starts playing on m...

Visitor

Plan Premium Country Brazil   Device Apple Watch Series 3 Operating System WatchOS 5.3.2   My Question or Issue I noticed that, when reproducing a specific song through Spotify C...

1290 Views

0 replies

3 likes

  • 1290 Views
  • 0 replies
  • 3 likes

Superuser Contribution unable to download local files from windows spotify onto iphone spotify

PlanPremiumCountrySingaporeDeviceiPhone 7, and windows lenovo laptop with windows 10Operating Systemios 12.1.4 My Question or IssueI am unable to download a local files song into my iPhone. When i am playing it on my computer, my iphone shows that th...

Casual Listener

  Plan Premium Country Singapore Device iPhone 7, and windows lenovo laptop with windows 10 Operating System ios 12.1.4   My Question or Issue I am unable to download a local fil...

Peter

Spotify Legend

979 Views

3 replies

1 likes

  • 979 Views
  • 3 replies
  • 1 likes

Spotify AirPlay 2 streaming issue (Libratone Speaker)

I have severe issues to stream Spotify contend to my Libratone ZippMini speaker via AirPlay 2. No issues to use AirPlay 2 to reach my BOSE 700 sound bar. The connection between ZippMini speaker to router must be solid as well because Spotify connect ...

Newbie

I have severe issues to stream Spotify contend to my Libratone ZippMini speaker via AirPlay 2. No issues to use AirPlay 2 to reach my BOSE 700 sound bar. The connection between ZippMini speaker to ro...

blackcult

Casual Listener

1999 Views

2 replies

0 likes

AirPlay 2
Bose
Libratone
speaker
stream
ZipMini
  • 1999 Views
  • 2 replies
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organise playlist while listening

PlanPremiumCountryAustraliaDeviceiPhone 8Operating System13.1.2My Question or IssueI used to be able to shuffle a playlist, but then go in to the list and drag the songs around to any order I wanted. That option seems to have disappeared. I can no lo...

Casual Listener

Plan Premium Country Australia Device iPhone 8 Operating System 13.1.2 My Question or Issue I used to be able to shuffle a playlist, but then go in to the list and drag the songs around to a...

johanna344

Newbie

1253 Views

4 replies

3 likes

  • 1253 Views
  • 4 replies
  • 3 likes

iOS 13 Spotify crashes frequently

Hello,I am an iOS 13 user on iPad, and I've noticed that whenever I close the app, my music crashes. I've tried refreshing the app, restarting my iPad, redownloading it, and everything I can think of, but it still won't go away. If I want to listen t...

Visitor

Hello, I am an iOS 13 user on iPad, and I've noticed that whenever I close the app, my music crashes. I've tried refreshing the app, restarting my iPad, redownloading it, and everything I can think ...

Loxer

Community Legend

2122 Views

2 replies

0 likes

iOS 13
  • 2122 Views
  • 2 replies
  • 0 likes