Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
a week ago
Rastereyes
Casual Listener
80726 Views
19 replies
37 likes

80726 Views
19 replies
37 likes

Disappearance of songs on playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a running playlist with 100s of songs. Today all of a sudden more than half disappear...

Kivagirl123
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a...
2019-09-04 8:08:47 PM
2019-09-05 4:45:36 PM
Brunelicia
Community Legend
780 Views
9 replies
0 likes

780 Views
9 replies
0 likes

Local Files not transferring from laptop to iPhone

PlanPremiumCountryU.S. My Question or Issue I've been trying to add some local files to my phone for a while now, they'll show up fine on my laptop and play perfectly fine as well. Then when I make a playlist with those songs and download it on both ...

ze11
Newbie
Plan Premium Country U.S. My Question or Issue I've been trying to add some local files to my phone for a while now, they'll show up fine on my laptop and play perfectly ...
2019-09-05 5:22:51 AM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

No filter/sort option for playlists

PlanPremiumCountryUKDeviceiPhone 6Operating SystemiOS 12.4 My Question or IssueI don't have the 'filter', 'sort' or 'find' option for any of my playlists - when I tap the 3 dots in the top right hand corner of the playlist, no option to sort, filter ...

costella15
Visitor
Plan Premium Country UK Device iPhone 6 Operating System iOS 12.4 My Question or Issue I don't have the 'filter', 'sort' or 'find' option for any of my playlists - when I tap t...
2019-09-03 11:36:51 PM
2019-09-04 9:49:33 PM
Loxer
Community Legend
453 Views
1 replies
0 likes

453 Views
1 replies
0 likes

Cant synchronize local songs on my PC (Windows) with my iPhone

PlanPremiumCountrythe NetherlandsDeviceiPhone XOperating SystemWindows 10 & iOS 12.4.1 My Question or IssueI dont understand what I'm doing wrong. I read all the forms and followed all the steps. I added my local songs to a playlist, enabled download...

olafkei2
Visitor
Plan Premium Country the Netherlands Device iPhone X Operating System Windows 10 & iOS 12.4.1 My Question or Issue I dont understand what I'm doing wrong. I read all the forms an...
2019-09-04 8:26:55 PM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

Missing music after Library update

PlanPremiumCountryAustraliaDeviceiPhone XROperating SystemiOS 12 My Question or IssueI've just received the new Library update on iOS, but now I can't easily access much of the music I've saved. Previously if I saved or "liked" a single song on an al...

JakePT
Casual Listener
Plan Premium Country Australia Device iPhone XR Operating System iOS 12 My Question or Issue I've just received the new Library update on iOS, but now I can't easily access much of t...
2019-06-13 3:36:59 PM
2019-09-04 2:53:00 AM
oih09001
Casual Listener
3392 Views
19 replies
25 likes

3392 Views
19 replies
25 likes

Spotify Won't Show Up On Discord

PlanPremiumCountryUSMy Question or IssueI cannot get my Spotify account to show up on my Discord account. I have gone to settings and linked my account in the connections section, but it still will not work. I also tried deleting and redownloading bo...

owenrm22
Casual Listener
Plan Premium Country US My Question or Issue I cannot get my Spotify account to show up on my Discord account. I have gone to settings and linked my account in the connections section, but it st...
2019-08-02 7:33:15 AM
2019-09-03 11:47:37 PM
owenrm22
Casual Listener
1043 Views
2 replies
0 likes
Discord

1043 Views
2 replies
0 likes

Followed playlists disappeared.

At my work we have an Ipad 5 with IOS 12.4.1A few days ago all of the playlists that we follow, a whole lot, just disappeared from our library. Except for one. Even the ones we created are gone. If we look them up does it still say we follow them. If...

ghiraph
Newbie
At my work we have an Ipad 5 with IOS 12.4.1 A few days ago all of the playlists that we follow, a whole lot, just disappeared from our library. Except for one. Even the ones we created are gone. If...
2019-09-03 11:25:22 AM
2019-09-03 10:53:40 PM
Loxer
Community Legend
979 Views
2 replies
0 likes
dissapeared
Dissapearing Albums
followed
followed playlists
Playlists

979 Views
2 replies
0 likes

Downloaded songs stops at 10 seconds

PlanPremiumCountryBrazilDeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueI have a lot of songs downloaded but when I play them it stops in 10 seconds, it happends when I have no internet connection, but if it’s downloaded, it doesn’t req...

PaulLuckasz
Casual Listener
Plan Premium Country Brazil Device iPhone 6S Operating System iOS 12.3.1 My Question or Issue I have a lot of songs downloaded but when I play them it stops in 10 seconds, it happend...
2019-08-31 4:14:16 PM
2019-09-03 9:08:52 PM
PaulLuckasz
Casual Listener
509 Views
2 replies
0 likes

509 Views
2 replies
0 likes

Solved!!Superuser Contribution Album artworks don’t fade correctly when scrolling fast

PlanFreeCountryAustraliaDeviceiPhone 7Operating SystemiOS 12 My Question or IssueIf you select an album and scroll down so the album art disappears then scroll up fast it won’t be 100% transparent, only like 70%. This doesn’t happen if you slowly scr...

Fadexz
Regular
Plan Free Country Australia Device iPhone 7 Operating System iOS 12 My Question or Issue If you select an album and scroll down so the album art disappears then scroll up fast it won...
2019-08-20 3:01:00 AM
2019-09-03 4:28:52 PM
Peter
Spotify Legend
1093 Views
10 replies
0 likes

1093 Views
10 replies
0 likes

I've had my spoitfy and sonos linked form sometime and i typically control my sonos through the spot

PlanPremiumCountryUSADeviceIphone X and PCOperating System(iOS 12.4.1 Windows 7 Enterprise) My Question or IssueI've had my spoitfy and sonos linked form sometime and i typically control my sonos through the spotify app. Recently, I was unable to fin...

jacobsenjim
Visitor
Plan Premium Country USA Device Iphone X and PC Operating System (iOS 12.4.1 Windows 7 Enterprise) My Question or Issue I've had my spoitfy and sonos linked form someti...
2019-08-28 9:28:24 PM
2019-09-03 12:48:55 PM
Luan
Spotify Star
556 Views
1 replies
0 likes

556 Views
1 replies
0 likes

Swiping inside the filter menu makes it crash

PlanPremiumCountryIndiaDevice(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueOn swiping up on the filter menu in the podcasts, it crashes, and wont let the details or filter menu open . Attaching a screen recording of the same.

risos8200
Regular
Plan Premium Country India Device (iPhone 7) Operating System (iOS 12.3.1) My Question or Issue On swiping up on the filter menu in the podcasts, it crashes, and wont let the...
2019-07-19 11:38:55 PM
2019-09-03 10:18:48 AM
Loxer
Community Legend
716 Views
4 replies
3 likes

716 Views
4 replies
3 likes

fix the update

the ‘library’ feature is now almost useless. please consider bringing back/changing these features:-all songs list-list of ALL artists, not only artists that are being followed.-music by year released list in library-music by languages list in librar...

annafish
Newbie
the ‘library’ feature is now almost useless. please consider bringing back/changing these features: -all songs list -list of ALL artists, not only artists that are being followed. -music by year r...
2019-09-02 12:58:08 AM
2019-09-03 10:17:22 AM
Loxer
Community Legend
801 Views
1 replies
0 likes
features
song list
Update

801 Views
1 replies
0 likes

Spotify stops playing music when my phone is upside down

PlanPremiumCountryTurkeyDevice(iPhone X)Operating System(iOS 13 Beta) My Question or IssueMy headphone jack and AUX to Lightning works perfectly fine (tried them both on my sister's iPhone 8). But when I put my phone in my pocket, OR even when I turn...

aleyayla
Visitor
Plan Premium Country Turkey Device (iPhone X) Operating System (iOS 13 Beta) My Question or Issue My headphone jack and AUX to Lightning works perfectly fine (tried them both...
2019-09-02 3:03:15 PM
2019-09-03 10:11:32 AM
Loxer
Community Legend
2206 Views
2 replies
0 likes

2206 Views
2 replies
0 likes

Player play outside playlist

PlanPremiumCountryPhilippinesDeviceiphone 6s plusOperating Systemios 12.4 My Question or IssueI have a playlist. Lets say inside the playlist, all track is all about Avicii. the problem begins after playing 1 song, spotify then randomly jumps playing...

malcolve
Regular
Plan Premium Country Philippines Device iphone 6s plus Operating System ios 12.4 My Question or Issue I have a playlist. Lets say inside the playlist, all track is all about Avicii. ...
2019-08-26 10:48:08 AM
2019-09-03 3:22:32 AM
malcolve
Regular
541 Views
2 replies
0 likes

541 Views
2 replies
0 likes

Spotify for Artists App Not Showing Real-Time Stats

PlanFreeCountryTurkeyDeviceIphone 6sOperating System(iOS 12.4) My Question or Issue Hello everyone! I'm not sure if I've opened the thread in the right category. My problem is I read that in Spotify for Artists app the stats are updated in 1.5 second...

arsenlutfen
Visitor
Plan Free Country Turkey Device Iphone 6s Operating System (iOS 12.4) My Question or Issue Hello everyone! I'm not sure if I've opened the thread in the right categor...
2019-09-01 9:40:45 AM
2019-09-02 4:57:33 PM
Luan
Spotify Star
6829 Views
1 replies
1 likes

6829 Views
1 replies
1 likes

Daily Mix issue still unsolved!

PlanFreeCountry Device(iPhone 6S )Operating System(iOS 12.0.1) My Question or IssueThis ongoing issue has kept mefrustrated for quite some time. daily mix is or I should say WASmy favorit feature in spotify. unfortunatly in recent monthsit will NOT u...

zipoxtra
Roadie
Plan Free Country Device (iPhone 6S ) Operating System (iOS 12.0.1) My Question or Issue This ongoing issue has kept me frustrated for quite some time. daily mix is ...
2019-08-25 7:09:47 AM
2019-09-02 12:12:28 PM
Emilia_8
Community Legend
1404 Views
4 replies
0 likes

1404 Views
4 replies
0 likes

Songs are not playing when offline even though Downloaded.

PremiumCountryMaltaDeviceiPhone 7+ Operating SystemiOS 12My Question or IssueSo I downloaded some playlists which I like but when I use them offline some songs dont load, they just stay at 0:00. I have been using spotify premium for a while now and t...

Mattyattard
Visitor
Premium Country Malta Device iPhone 7+ Operating System iOS 12 My Question or Issue So I downloaded some playlists which I like but when I use them offline some songs dont load, t...
2019-09-02 9:00:34 AM
2019-09-02 11:09:48 AM
Loxer
Community Legend
448 Views
1 replies
0 likes

448 Views
1 replies
0 likes

Solved!! offline scrobbling

I'm having trouble offline scrobbling with mobile. The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

Milosimon
Casual Listener
I'm having trouble offline scrobbling with mobile. The scrobbles still do not show up even after I'm back online. Is there a way to fix this?
2019-08-31 11:09:37 PM
2019-09-02 5:00:28 AM
Billy-J
Spotify Star
2419 Views
3 replies
0 likes

2419 Views
3 replies
0 likes

Daily Mix not adding songs as playing

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player. I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't autoload as I listen. When using the web player I can only l...

kibiciuel
Visitor
I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player. I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't ...
2019-08-29 4:36:43 PM
2019-09-01 11:49:52 PM
zipoxtra
Roadie
547 Views
1 replies
0 likes

547 Views
1 replies
0 likes

ipod touch loads Spotify but won't play music

PlanFreeCountry--US Device(iPod touch 4th gen)Operating System(iOS 6.1.6) My Question or IssueI want to use this ipod for spotify only. I deleted everything else on the ipod. It is fully updated. Spotify will open, load playlists, will retrieve a son...

-wfx3mrzq_sf
Newbie
Plan Free Country--US Device (iPod touch 4th gen) Operating System (iOS 6.1.6) My Question or Issue I want to use this ipod for spotify only. I deleted everything else on the ...
2019-09-01 4:31:30 PM
2019-09-01 8:50:26 PM
Billy-J
Spotify Star
1655 Views
1 replies
0 likes

1655 Views
1 replies
0 likes

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