Help Wizard

Step 1

NEXT STEP

Ad failed playback due to location

Ad failed playback due to location

 

 

Free Plan

United States

 

iPhone6

 

iOS 11.3.1

 

 

Spotify will lock when an ad comes up. 90% of the ads received by my device are unable to playback due to location is the error. Then it won't push through, I have to shut down Spotify and restart. I have tried to delete and reinstall and same issue. 

Reply
1 Reply

How do you tell that the location is the reason it doesn't play? I use the desktop free version downloaded from the spotify site. Originally it wasn't even playing ads. We realized it started when we noticed the music had stopped. Now it happens all the time. I have heard some ads. It's now stuck on Filtr, whatever that is. I've also seen it stuck on Boston Pizza which we have in the area. I never associated the possibility it could be location limits.

 

Btw I get no error message. I simply see the screen showing as though the song is playing, but the progress bar is sitting at the beginning. When this first started I couldn't get it to start playing at all and had to close and restart spotify. Now I'm able to hit the pause button which turns to a play button. I hit that and the ad plays. So, come to think of it, my problem is not location related or not entirely loaction related.

 

I read that Spotify was having issues with 3rd party applications skipping the ads. It seems more likely that they have issues with development and quality assurance. 

Suggested posts