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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37170 Views

41 replies

10 likes

  • 37170 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
  • 1308 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

  • 299153 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125844 Views

19 replies

38 likes

  • 125844 Views
  • 19 replies
  • 38 likes

My daily mix is not updating anymore since 3 weeks or more.

PlanPremiumCountryRomaniaDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueI noticed that my daily mixes are not updated anymore. This is happening also on Windows 10 and also on my iPhone. Is this issue known? The app is up to date. ...

Visitor

Plan Premium Country Romania Device iPhone 11 Pro Operating System iOS 13.1.3   My Question or Issue I noticed that my daily mixes are not updated anymore. This is happening also on Wi...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

New update sucks

PlanPremiumCountryAustralia DeviceiPad Pro 12.9 2nd genOperating SystemiOS 13.1.2 i absolutely hate this new update! The design is horrible and I can't find anything and seeing things is harder. Please go back to the old design. Or give us options to...

Casual Listener

Plan Premium Country Australia  Device iPad Pro 12.9 2nd gen Operating System iOS 13.1.2   i absolutely hate this new update! The design is horrible and I can't find anything and s...

suisse83

Visitor

5429 Views

5 replies

10 likes

  • 5429 Views
  • 5 replies
  • 10 likes

Searchability of Library

Device: iPhone X Hi.For a few weeks (don't know the exact update) it's no longer possible to search for specific titles within my library nor shuffle the complete library. Is this wanted and if so why? Really liked having the option to directly searc...

Casual Listener

Device: iPhone X   Hi. For a few weeks (don't know the exact update) it's no longer possible to search for specific titles within my library nor shuffle the complete library.   Is this...

Bustynator

Casual Listener

1085 Views

3 replies

0 likes

  • 1085 Views
  • 3 replies
  • 0 likes

Siri does not use playlist sorting chosen on app

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.2 My Question or IssueWhen asking to play a playlist using Siri, Spotify plays it on the default order, respecting the order music was added instead of the one I chose on the app (most rec...

Visitor

Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.2   My Question or Issue When asking to play a playlist using Siri, Spotify plays it on the default order, respecti...

rairg

Newbie

1304 Views

2 replies

2 likes

  • 1304 Views
  • 2 replies
  • 2 likes

app problems with recent apple watch update

I updated my apple watch series 3 yesterday and went to use the app today to teach a fitness class and there were SO MANY issues. It froze several times and the volume control on the side turned into a weird floating green dot instead of white lines ...

Visitor

I updated my apple watch series 3 yesterday and went to use the app today to teach a fitness class and there were SO MANY issues. It froze several times and the volume control on the side turned into...

Arlyce88

Casual Listener

1241 Views

1 replies

3 likes

  • 1241 Views
  • 1 replies
  • 3 likes

Song can disconnect Bluetooth headphones

https://open.spotify.com/track/4Y5Uu8DJ26wqqaV2DSFPOs?si=aHD6O2-RQCaklY59hGyiHQ This song disconnects my headphones (Sony WH1000XM3) iPhone 8ios 13.1.2spotify: 8.5.27.1156plan PremiumPoland

Newbie

https://open.spotify.com/track/4Y5Uu8DJ26wqqaV2DSFPOs?si=aHD6O2-RQCaklY59hGyiHQ   This song disconnects my headphones (Sony  WH1000XM3)   iPhone 8 ios 13.1.2 spotify: 8.5.27.115...

Loxer

Community Legend

1118 Views

1 replies

0 likes

  • 1118 Views
  • 1 replies
  • 0 likes

random songs/playlists in my recently listened

PlanPremiumCountryUnited StatesDeviceIphone 10Operating SystemiOS 13 My Question or IssueEverytime I get into Spotify it says that I listened to a playlist, all by the same guy. They're all called Death or **bleep** or stuff like that and its creepy ...

Newbie

Plan Premium Country United States Device Iphone 10 Operating System iOS 13   My Question or Issue Everytime I get into Spotify it says that I listened to a playlist, all by the same g...

Loxer

Community Legend

988 Views

2 replies

0 likes

  • 988 Views
  • 2 replies
  • 0 likes

Lost all Offline Titles on iPhone

PlanFamily PremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 13.1.2 My Question or IssueAll Offline content has been lost out of a sudden. When I open a Library Entry formely set to Download, it starts to download the titles again, but it seams...

Visitor

Plan Family Premium Country Germany Device iPhone SE Operating System iOS 13.1.2   My Question or Issue All Offline content has been lost out of a sudden. When I open a Library Entry f...

Loxer

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

[IOS] Problem with URLs in Podcast Episode Info

PlanPremiumDeviceiPhone 6sOperating SystemiOS 13 My Question or IssueI can barely scroll down on the podcast episode information that contains urls because as soon as I touch the link and before I can scroll down, it brings me to safari and to the pa...

Visitor

Plan Premium Device iPhone 6s Operating System iOS 13   My Question or Issue I can barely scroll down on the podcast episode information that contains urls because as soon as I touch the...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Downloaded Songs and Playlists are not playing in Off-Line Mode

PlanPremium PlanCountry- Profile says USA but i am in the United Kingdom for graduate School DeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue: I have songs and playlists that i have donwloaded. They will not play in off-line mode a...

Visitor

Plan Premium Plan Country- Profile says USA but i am in the United Kingdom for graduate School   Device Samsung Galaxy S7 Operating System Android   My Question or Issue:  I h...

OneByBoo

Roadie

785 Views

1 replies

0 likes

  • 785 Views
  • 1 replies
  • 0 likes

Apple Watch app won't show specific song

PlanPremiumCountryBrazil DeviceApple Watch Series 3Operating SystemWatchOS 5.3.2 My Question or IssueI noticed that, when reproducing a specific song through Spotify Connect, it doesn't appear on the Apple Watch app. When the song starts playing on m...

Visitor

Plan Premium Country Brazil   Device Apple Watch Series 3 Operating System WatchOS 5.3.2   My Question or Issue I noticed that, when reproducing a specific song through Spotify C...

1306 Views

0 replies

3 likes

  • 1306 Views
  • 0 replies
  • 3 likes

Superuser Contribution unable to download local files from windows spotify onto iphone spotify

PlanPremiumCountrySingaporeDeviceiPhone 7, and windows lenovo laptop with windows 10Operating Systemios 12.1.4 My Question or IssueI am unable to download a local files song into my iPhone. When i am playing it on my computer, my iphone shows that th...

Casual Listener

  Plan Premium Country Singapore Device iPhone 7, and windows lenovo laptop with windows 10 Operating System ios 12.1.4   My Question or Issue I am unable to download a local fil...

Peter

Spotify Legend

1012 Views

3 replies

1 likes

  • 1012 Views
  • 3 replies
  • 1 likes

Spotify AirPlay 2 streaming issue (Libratone Speaker)

I have severe issues to stream Spotify contend to my Libratone ZippMini speaker via AirPlay 2. No issues to use AirPlay 2 to reach my BOSE 700 sound bar. The connection between ZippMini speaker to router must be solid as well because Spotify connect ...

Newbie

I have severe issues to stream Spotify contend to my Libratone ZippMini speaker via AirPlay 2. No issues to use AirPlay 2 to reach my BOSE 700 sound bar. The connection between ZippMini speaker to ro...

blackcult

Casual Listener

2032 Views

2 replies

0 likes

AirPlay 2
Bose
Libratone
speaker
stream
ZipMini
  • 2032 Views
  • 2 replies
  • 0 likes

organise playlist while listening

PlanPremiumCountryAustraliaDeviceiPhone 8Operating System13.1.2My Question or IssueI used to be able to shuffle a playlist, but then go in to the list and drag the songs around to any order I wanted. That option seems to have disappeared. I can no lo...

Casual Listener

Plan Premium Country Australia Device iPhone 8 Operating System 13.1.2 My Question or Issue I used to be able to shuffle a playlist, but then go in to the list and drag the songs around to a...

johanna344

Newbie

1276 Views

4 replies

3 likes

  • 1276 Views
  • 4 replies
  • 3 likes

iOS 13 Spotify crashes frequently

Hello,I am an iOS 13 user on iPad, and I've noticed that whenever I close the app, my music crashes. I've tried refreshing the app, restarting my iPad, redownloading it, and everything I can think of, but it still won't go away. If I want to listen t...

Visitor

Hello, I am an iOS 13 user on iPad, and I've noticed that whenever I close the app, my music crashes. I've tried refreshing the app, restarting my iPad, redownloading it, and everything I can think ...

Loxer

Community Legend

2138 Views

2 replies

0 likes

iOS 13
  • 2138 Views
  • 2 replies
  • 0 likes

Re: [iOS] Error when sharing to Instagram Stories

PlanPremiumCountryIndonesiaDeviceiPhone 7 PlusOperating SystemiOS 13.1.3Spotify Version 8.5.27Instagram Version115.1 My Question or IssueCan't share anything (playlist, song, album, etc.) to my Instagram Stories. Was working yesterday. Not working to...

Visitor

Plan Premium Country Indonesia Device iPhone 7 Plus Operating System iOS 13.1.3 Spotify Version  8.5.27 Instagram Version 115.1   My Question or Issue Can't share anything (pl...

Loxer

Community Legend

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Solved!! Daily Mix Not Endless

PlanPremiumCountryUS DeviceiPhone 7Operating SystemiOS 13.1.3 Latest Update All my daily mixes stop when it reaches the last song in the playlist. My app has the latest update (3 days ago). My OS has the latest update (iOS 13.1.3). I have uninstalled...

Casual Listener

  Plan Premium Country US   Device iPhone 7 Operating System iOS 13.1.3 Latest Update   All my daily mixes stop when it reaches the last song in the playlist. My app has the...

Bethany_Dawn

Community Legend

1823 Views

1 replies

0 likes

  • 1823 Views
  • 1 replies
  • 0 likes

Siri integration is broken

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 13.1.3App version8.5.27.1156 My Question or IssueI can no longer ask Siri to play a playlist — this has stopped working only in the last week or so. I used to be able to say "Play my B...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 13.1.3 App version 8.5.27.1156   My Question or Issue I can no longer ask Siri to play a playlist — this has ...

1607 Views

0 replies

2 likes

  • 1607 Views
  • 0 replies
  • 2 likes

Link preview says "Whoops!"

Our track has been live on Spotify for 13 hours. However, the link preview when pasting the track to the song, on any platform, is not the default image and song title, but just a "Whoops!" withouth an image - the link preview you get when you try to...

Newbie

Our track has been live on Spotify for 13 hours. However, the link preview when pasting the track to the song, on any platform, is not the default image and song title, but just a "Whoops!" withouth ...

OneByBoo

Roadie

986 Views

1 replies

0 likes

  • 986 Views
  • 1 replies
  • 0 likes