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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37134 Views
  • 15 replies
  • 36 likes
  • 37134 Views
  • 15 replies
  • 36 likes

Videos in other apps pausing when Spotify is open in the background

PlanPremiumUSA DeviceiPhone XOperating SystemiOS 12.3.1 Whenever Spotify is open in the background on my phone, it will pause videos in other apps every second, even if the music in Spotify is paused. I have tested this a few ways and the only thing ...

  • Casual Listener
  • Plan Premium USA   Device iPhone X Operating System iOS 12.3.1   Whenever Spotify is open in the background on my phone, it will pause videos in other apps every second, even if th...
  • anthonycw
  • Casual Listener
  • 617 Views
  • 1 replies
  • 1 likes
  • 617 Views
  • 1 replies
  • 1 likes

Skipping songs to next

Plan My Question or IssuePlanPremium familycanadaDevice(iPhon 5s, ipad 3Operating System(iOS 10My Question or IssueWhen I open spotify I get a message asking if I want to continue listening in my chrome or listen in phone. I have never had that quest...

  • Visitor
  • Plan         My Question or Issue Plan Premium family canada Device (iPhon 5s, ipad 3 Operating System (iOS 10 My Question or Issue When I open spotify I get a m...
  • badumtss
  • Composer
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Incorrect recently played

So my Spotify is deciding to show totally incorrect recently played artists who I haven’t played? They also will not shift from my list no matter how much I listen to other artists. Help!

  • Newbie
  • So my Spotify is deciding to show totally incorrect recently played artists who I haven’t played? They also will not shift from my list no matter how much I listen to other artists. Help! 
  • moter10x
  • Regular
  • 1011 Views
  • 1 replies
  • 5 likes
  • 1011 Views
  • 1 replies
  • 5 likes

Spotify won’t stsy open while phone is charging

PlanPremiumCountryUSA DeviceiPhone X Operating SystemiOS 12 i know I used to be able to keep Spotify open and playing while my phone was charging but that’s not happening anymore since I updated the app a few days ago.

  • Casual Listener
  •   Plan Premium Country USA  Device iPhone X  Operating System iOS 12   i know I used to be able to keep Spotify open and playing while my phone was charging but that’s n...
  • Billy-J
  • Spotify Star
  • 1621 Views
  • 1 replies
  • 3 likes
  • 1621 Views
  • 1 replies
  • 3 likes

how do i listen to saved songs by artist after update?

PlanPremiumCountryUSADeviceiphone 7 My Question or IssueI previously would save songs to my library and when I wanted to listen to a particular artist I was able to go into my artist library and listen to the specific songs that I liked and saved by ...

  • Newbie
  • Plan Premium Country USA Device iphone 7   My Question or Issue I previously would save songs to my library and when I wanted to listen to a particular artist I was able to go into my ar...
  • Rene01
  • Community Legend
  • 502 Views
  • 2 replies
  • 1 likes
  • 502 Views
  • 2 replies
  • 1 likes

Solved!! Multiple copies of the same song

Spotify premiumiphone x My Question or IssueThe same songs are showing up as liked 3-4 times in my library. The exact same songs. I don’t know if they have slightly differerently worded titles. But why is this?

  • Casual Listener
  • Spotify premium iphone x     My Question or Issue The same songs are showing up as liked 3-4 times in my library. The exact same songs. I don’t know if they have slightly differerently...
  • Sschaefer
  • Composer
  • 4635 Views
  • 2 replies
  • 0 likes
  • 4635 Views
  • 2 replies
  • 0 likes

Album shuffled in my library

PlanPremiumCountryMalaysia DeviceiPhone 6Operating SystemiOS 12.3.1 My Question or Issue Why are liked songs from an album shuffled in my library?

  • Casual Listener
  • Plan Premium Country Malaysia  Device iPhone 6 Operating System iOS 12.3.1   My Question or Issue   Why are liked songs from an album shuffled in my library?
  • Loxer
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Song list in playlist doesn’t match Queue

PlanPaidCountryUSDeviceApple IPod touch 6th genOperating SystemiOS 12.1Spotify version8.5.7.601 My Question or IssueWhen playlist is sorted by Artist the order of songs shown in the playlist view does Not match the queue order. Also when adding or re...

  • Newbie
  •   Plan Paid Country US Device Apple IPod touch 6th gen Operating System iOS 12.1 Spotify version 8.5.7.601   My Question or Issue When playlist is sorted by Artist the order of...
  • Loxer
  • Community Legend
  • 773 Views
  • 1 replies
  • 0 likes
  • bug report
    bugs
    playlist order
    Queue bug
  • 773 Views
  • 1 replies
  • 0 likes

Spotify Premium drops out after one or two songs and playlists become greyed out.

Plan Spotify PremiumFree/PremiumCountry Australia Device IPhone 6S(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify drops out after one or two songs. The playlists t...

  • Newbie
  • Plan Spotify Premium Free/Premium Country Australia   Device IPhone 6S (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &...
  • Loxer
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

[iOS] Queue Button Missing After Update

After the update, my queue button has gone missing. It’s not visible on the now playing screen; it used to be on the top right corner. It’s been replaced with a ‘...’ instead. I can add to the queue but I cannot view or edit my queue. A week ago, whe...

  • Visitor
  • After the update, my queue button has gone missing. It’s not visible on the now playing screen; it used to be on the top right corner. It’s been replaced with a ‘...’ instead. I can add to the queue ...
  • 446 Views
  • 0 replies
  • 0 likes
  • queue
    Queue Button
    Queue issues
    Spotify Premium
    Update
  • 446 Views
  • 0 replies
  • 0 likes

No longer able to shuffle play through all songs

PlanPremiumCountry New Zealand Device (iPhone 6)Operating System(iOS 12.3.1) My Question or IssueMy Spotify app recently updated and the UI has been changed.I used to have an option to go to 'Songs', which included all songs saved to the library- inc...

  • Music Fan
  • Plan Premium Country New Zealand   Device  (iPhone 6) Operating System (iOS 12.3.1)   My Question or Issue My Spotify app recently updated and the UI has been changed. I use...
  • 740 Views
  • 0 replies
  • 5 likes
  • 740 Views
  • 0 replies
  • 5 likes

iPhone locks during car playback

PlanPremiumCountryUSA DeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueI’m probably wording this terribly but Spotify no longer overrides auto-lock when playing in car which kinda sucks

  • Visitor
  • Plan Premium Country USA  Device iPhone XR Operating System iOS 12.3.1   My Question or Issue I’m probably wording this terribly but Spotify no longer overrides auto-lock when pla...
  • 357 Views
  • 0 replies
  • 0 likes
  • 357 Views
  • 0 replies
  • 0 likes

Can’t seem to fully quit out of Spotify

PlanPremiumCountry USADeviceiPhone 8+Operating System My Question or IssueI understand that to quit out of Spotify on an iPhone we’re supposed to double tap the home button and then swipe up. But even after I’ve done that, the song I was listening to...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 8+ Operating System   My Question or Issue I understand that to quit out of Spotify on an iPhone we’re supposed to double tap the home butto...
  • 409 Views
  • 0 replies
  • 0 likes
  • 409 Views
  • 0 replies
  • 0 likes

30 minutes of Ad Free Music link not working.

Whenever the “Get 30min of Ad Free Music” ad comes on, it won’t let me press the “Learn More” link. It says Spotify can’t open this kind of link of this device. It was working correctly previously.PlanFreeCountryUnited States DeviceIPhone 7Operating ...

  • Casual Listener
  • Whenever the “Get 30min of Ad Free Music” ad comes on, it won’t let me press the “Learn More” link. It says Spotify can’t open this kind of link of this device. It was working correctly previously. ...
  • mxbelpines
  • Casual Listener
  • 2312 Views
  • 4 replies
  • 6 likes
  • 2312 Views
  • 4 replies
  • 6 likes

Internal Spotify Meeting on Latest Update

Actual Transcript from internal Spotify strategy meeting: Team Member 1: Guys, how could we update the Spotify app and desktop software to make our users absolutely, positively, completely hate us and go use a different music service? Team Member 2: ...

  • Newbie
  • Actual Transcript from internal Spotify strategy meeting:   Team Member 1: Guys, how could we update the Spotify app and desktop software to make our users absolutely, positively, completely h...
  • 512 Views
  • 0 replies
  • 4 likes
  • 512 Views
  • 0 replies
  • 4 likes

Shuffle Play only even if I have Premium

PlanPremiumCountryLuxembourgDeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI only have Shuffle Play option even if it's disabled. How can I have the Play option like on my iMac? Thx for your answer -gg

  • Visitor
  • Plan Premium Country Luxembourg Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue I only have Shuffle Play option even if it's disabled. How can I have the Play option...
  • Brunelicia
  • Community Legend
  • 588 Views
  • 1 replies
  • 0 likes
  • 588 Views
  • 1 replies
  • 0 likes

Certain Songs Not Playable

PlanPremiumUnited States DeviceiPhone10 My Question or IssueI have been running into a problem lately where certain songs by numerous artists will just not allow me to play them. They aren’t grayed out nor do they appear as if they wouldn’t work howe...

  • Visitor
  • Plan Premium United States   Device iPhone10   My Question or Issue I have been running into a problem lately where certain songs by numerous artists will just not allow me to play ...
  • chadreed01
  • Newbie
  • 845 Views
  • 1 replies
  • 1 likes
  • Broken songs
    Won’t play
  • 845 Views
  • 1 replies
  • 1 likes

Solved!! Spotify hide my playlist on my profile

PlanPremiumCountrySingaporeDeviceMacBookPro My Question or IssueI have a playlist that has 500+ followers but Spotify does not let me show it on my public playlists page. I can only see it when i search for the playlist. Someone help me out here. htt...

  • Casual Listener
  • Plan Premium Country Singapore Device MacBookPro     My Question or Issue I have a playlist that has 500+ followers but Spotify does not let me show it on my public playlists page....
  • badumtss
  • Composer
  • 1206 Views
  • 3 replies
  • 0 likes
  • 1206 Views
  • 3 replies
  • 0 likes

Songs not playing past an artists top 5 songs

PlanPremiumCountryUSADevice(iPhone 6s)Operating System(iOS 12.3) My Question or Issue When I go to an artists page and select their top song to play, it’ll play all 5 tops songs normally but when the 5th song ends the music stops and it takes me back...

  • Visitor
  • Plan Premium Country USA Device (iPhone 6s) Operating System (iOS 12.3)   My Question or Issue   When I go to an artists page and select their top song to play, it’ll play all 5 ...
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

Volume issues - silencing alarm and ringer

Hi! I’ve been running into an odd issue with iOS Spotify since installing a month or so ago. Essentially it seems as if it sometimes adjusts my phones ringer/alarm volume instead of the app’s volume. As a result I will frequently have the ringer ring...

  • Visitor
  • Hi! I’ve been running into an odd issue with iOS Spotify since installing a month or so ago. Essentially it seems as if it sometimes adjusts my phones ringer/alarm volume instead of the app’s volume....
  • 699 Views
  • 0 replies
  • 2 likes
  • 699 Views
  • 0 replies
  • 2 likes