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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237754 Views

27 replies

5 likes

  • 237754 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

118968 Views

117 replies

13 likes

Other
  • 118968 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2707 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305558 Views

62 replies

16 likes

  • 305558 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130881 Views

19 replies

38 likes

  • 130881 Views
  • 19 replies
  • 38 likes

Solved!! Change queue order iOS app

There used to be the ability to change the order of songs in the queue (both manually queues up and 'playing next'), but recently (I don't keep track of version numbers) it's disappeared which to me seems like a backwards step?Yes it was very buggy a...

Casual Listener

There used to be the ability to change the order of songs in the queue (both manually queues up and 'playing next'), but recently (I don't keep track of version numbers) it's disappeared which to me ...

Loxer

Community Legend

1663 Views

3 replies

1 likes

  • 1663 Views
  • 3 replies
  • 1 likes

Spotify App Crashing

PlanPremium DeviceiPhone XR, iPad Mini 4 Operating SystemiOS 13.1.3 My Question or IssueEver since I recently updated my Spotify app, it's been impossible to get into. Each time I tap on the app on either my phone or iPad, it immediately glitches out...

Casual Listener

  Plan Premium   Device iPhone XR, iPad Mini 4   Operating System iOS 13.1.3   My Question or Issue Ever since I recently updated my Spotify app, it's been impossible t...

Loxer

Community Legend

1925 Views

3 replies

1 likes

Crash
crashing app
not opening
not working
  • 1925 Views
  • 3 replies
  • 1 likes

iOS/iPadOS 13.2 are released to compatible devices

Hey everyone, iOS/iPadOS 13.2 arrived yesterday with plenty of new features like Deep Fusion for iPhone 11 Pro/11 Pro Max and new emojis. Go ahead and update your devices now

Community Legend

Hey everyone,   iOS/iPadOS 13.2 arrived yesterday with plenty of new features like Deep Fusion for iPhone 11 Pro/11 Pro Max and new emojis.   Go ahead and update your devices now 🙂

513 Views

0 replies

0 likes

  • 513 Views
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How to remove downloaded songs from device?

I am not able to remove the downloaded songs from device. The green arrow still appears even when I switch on the top of list Download off (remove). Is there any option how to really remove downloaded songs from my device? I would love to have space ...

Casual Listener

I am not able to remove the downloaded songs from device. The green arrow still appears even when I switch on the top of list  Download off (remove). Is there any option how to really remove dow...

OneByBoo

Roadie

4677 Views

3 replies

0 likes

  • 4677 Views
  • 3 replies
  • 0 likes

Local Files Won't Sync to iPhone

Hey there, I have been having issues with syncing local files onto my iPhone. I have tried absolutely everything, and have scoured these boards for an answer. No matter what I do when I open a playlist containing only local files on my iPhone 7 I get...

Casual Listener

     Hey there, I have been having issues with syncing local files onto my iPhone. I have tried absolutely everything, and have scoured these boards for an answer. No matter what I d...

AyloTV

Casual Listener

2255 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

"how do i reset my offline device?"

This may sound obvious to you but I need help.OBVIOUS search "how do i reset my offline device?" NOTHING!My phone was listed several times so I deleted all b/c I wasn't sure if it was an old or my current iPhone.I had a choice to remove all and it sa...

Music Fan

This may sound obvious to you but I need help. OBVIOUS search "how do i reset my offline device?" NOTHING! My phone was listed several times so I deleted all b/c I wasn't sure if it was an old or m...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

[iOS] Spotify somtimes won't play next track

PlanPremiumCountryThailandDeviceiPhone 11 Pro MaxOperating SystemiOS 13.1.3 My Question or IssueWhen i play my songs when the current track end it start a next track in playlist but sometimes it stopped at 0:00 and wont start to play at all no matter...

Visitor

Plan Premium Country Thailand Device iPhone 11 Pro Max Operating System iOS 13.1.3   My Question or Issue When i play my songs when the current track end it start a next track in playl...

416 Views

0 replies

1 likes

  • 416 Views
  • 0 replies
  • 1 likes

Use Siri to manage Spotify in French

Good morning, everyone. Since the function is available, I use Siri a lot to start playlist playback on Spotify. But for the automatic playlist of favorite tracks on Spotify (called "Titres likés" in french), it doesn't work: Siri can't find this pla...

Newbie

Good morning, everyone. Since the function is available, I use Siri a lot to start playlist playback on Spotify. But for the automatic playlist of favorite tracks on Spotify (called "Titres likés" in...

780 Views

0 replies

0 likes

  • 780 Views
  • 0 replies
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Superuser Contribution Spotify stoppt die Wiedergabe wenn ich mein iPhone versuche wegstecken

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemIOS 13.1 My Question or IssueSpotify stoppt die wiedergabe wenn ich mein iphone versuche in die Hose zustecken sonst klappt alles super also wenn das iphone im standbymodus ist und ich es in der...

Visitor

Plan Premium Country Germany Device iPhone XR Operating System IOS 13.1   My Question or Issue Spotify stoppt die wiedergabe wenn ich mein iphone versuche in die Hose zustecken sonst...

Petya

Community Legend

4109 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Artist live stopped regular update

PlanArtistCountry Austalia DeviceiPhone XR My Question or IssueHi All, Using Apotify Artists app. My music was released 2 days ago. Live stats were working fine until 12 hours ago. It's now stopped updating. Previous release worked fine. Was clocking...

Newbie

Plan Artist Country Austalia   Device iPhone XR       My Question or Issue Hi All,   Using Apotify Artists app. My music was released 2 days ago. Live stats were ...

OneByBoo

Roadie

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Offline mode on iPhone 4s - can't use Spotify at all + Numerous "Like it from Radio"

Hi, I have 2 problems atm, maybe they are connected. 1) I have this problem from about a month, and can't figure it out. Every time i start Spotify on my 4s iPhone i get the message that in offline mode bowsing is not possible, and after that app sta...

Casual Listener

Hi,   I have 2 problems atm, maybe they are connected.   1) I have this problem from about a month, and can't figure it out. Every time i start Spotify on my 4s iPhone i get the mes...

dsfghsdfgas4312

Casual Listener

1915 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

An artists “appears on”

On an artists page I remember being able to go to their "appears on" section and listen to them all. Is there a way to do this on any artists page? Because right now I have to manually click on every song in the appears on just to listen to the songs...

Regular

On an artists page I remember being able to go to their "appears on" section and listen to them all. Is there a way to do this on any artists page? Because right now I have to manually click on every...

Justosorock

Regular

2019 Views

3 replies

0 likes

  • 2019 Views
  • 3 replies
  • 0 likes

Error message “Spotify can’t play this right now.”

PlanPremium (family)CountrySingaporeDeviceiPhone 7Operating SystemiOS My Question or IssueI've been trying to play the song Love Diamond by Weki Meki but it won't show up on the app in my iPhone 7. When I use my MacBook Pro to search for the song onl...

Visitor

  Plan Premium (family) Country Singapore Device iPhone 7 Operating System iOS   My Question or Issue I've been trying to play the song Love Diamond by Weki Meki but it won't sho...

Loxer

Community Legend

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes

Solved!! Problems with Spotify Notifications

PlanPremiumCountryDenmarkDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueThe issue is that in the Spotify menu there is a spot where you can choose to receive notifications about the artist you follow so that everytime an Artist add's a...

Visitor

Plan Premium Country Denmark Device iPhone 11 Pro Operating System iOS 13   My Question or Issue The issue is that in the Spotify menu there is a spot where you can choose to receive n...

Loxer

Community Legend

1458 Views

1 replies

1 likes

  • 1458 Views
  • 1 replies
  • 1 likes

Sometimes i can't play any offline song, offline with my Spotify premium.

After have new Spotify version on my iPhone SE, sometimes they say "connecting", i can't see anything in my playlists or albums (i can't play any Spotify music anymore, this sucks), i can't play any offline song, until i get connect to a internet con...

Music Fan

After have new Spotify version on my iPhone SE, sometimes they say "connecting", i can't see anything in my playlists or albums (i can't play any Spotify music anymore, this sucks), i can't play any ...

Billy-J

Spotify Star

1527 Views

5 replies

1 likes

  • 1527 Views
  • 5 replies
  • 1 likes

instantly skipping through all my songs

My Question or IssueI am on my my iphone 7 with iOS 13.1.3 and as soon as i play a song on spotify it constantly skips through all my songs. i can't stop it no matter what, i've tried deleting and reinstalling and resetting my phone please fix this

Casual Listener

My Question or Issue I am on my my iphone 7 with iOS 13.1.3 and as soon as i play a song on spotify it constantly skips through all my songs. i can't stop it no matter what, i've tried deleting and ...

Loxer

Community Legend

1199 Views

3 replies

0 likes

  • 1199 Views
  • 3 replies
  • 0 likes

Spotify app crashes Iphone 8

PlanPremium, login trough FacebookCountrySwedenDeviceiPhone 8Operating SystemiOS 13.1.3 App crashes when trying to open. So, today when i tried to open my spotify app in my apple iphone 8. It just crashed. This is still happening. First i tried to un...

Casual Listener

  Plan Premium, login trough Facebook Country Sweden Device iPhone 8 Operating System iOS 13.1.3   App crashes when trying to open.   So, today when i tried to open my spot...

Loxer

Community Legend

2253 Views

3 replies

0 likes

  • 2253 Views
  • 3 replies
  • 0 likes

Immediate crash

Plan premiumFree/PremiumCountrymetherlands Device iphone xs(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Ios 13.1.3My Question or IssueApp won't open. Immediately crash/close

Newbie

Plan premium Free/Premium Countrymetherlands   Device iphone xs (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 13.1...

Loxer

Community Legend

910 Views

1 replies

1 likes

  • 910 Views
  • 1 replies
  • 1 likes

Crashes when logging in/opening

PremiumCanada DeviceiPhone 7 plus Operating System(iOS 13.1.3) My Question or IssueEvery time I log into spotify on my ios device, the application crashes. Every other account of my family members has not, and my account seems to function on other de...

Visitor

Premium Canada   Device iPhone 7 plus  Operating System (iOS 13.1.3)   My Question or Issue Every time I log into spotify on my ios device, the application crashes. Every othe...

Loxer

Community Legend

1377 Views

1 replies

0 likes

Account
Other
Premium
  • 1377 Views
  • 1 replies
  • 0 likes

App crashes immediately on iphone

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 10 My Question or IssueApp was working fine. Randomly started crashing after starting. No software or damage to device nor change of any kind prior to problem. Did a hard and soft reset as well ...

Newbie

PlanPremium Country USA Device iPhone 6s Operating System iOS 10   My Question or Issue App was working fine. Randomly started crashing after starting. No software or damage to device n...

Loxer

Community Legend

1159 Views

1 replies

4 likes

  • 1159 Views
  • 1 replies
  • 4 likes