Screen now dims and shuts off when connected to a charger

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Screen now dims and shuts off when connected to a charger

Brendan66
Regular

Plan: Premium (subscriber since 2013)

Country: USA

 

Device: iPhone XS Max

Operating System: iOS 12.3.1

 

The screen now dims and then shuts off when connected to a charger. 

 

I use Spotify in my car and have the phone connected to a wireless charger. 

 

For the past several years, the screen would stay on as long as you had the Spotify app open.  Now the screen dims and shuts off after about a minute.  

 

This is extremely aggravating, this is something I use every day and one of the features that made the Spotify app better for me than the other apps out there. 

 

It's easier to skip tracks, change playlists without the extra step unlocking the phone each time.  

 

Can this feature be added back?

 

 

 

 

 

 

12 Replies

Re: Screen now dims and shuts off when connected to a charger

noldorin
Casual Listener

iPhone XR with iOS 12.3.1

 

I have the same UseCase and the new behaviour is heavily annoying, unlocking with face id ... while driving ... so please ... bring the old behavior back!

Re: Screen now dims and shuts off when connected to a charger

noldorin
Casual Listener

I'm astonished. Since yesterday evening the problem is gone ...

 

What did i do since my last post ...

- Reinstalled Spotify and rebooted the phone, but in a test right after, the problem existed already.

- Charged the Phone up to 100%

- Updated some other apps (TripAdvisor, WhatsApp, GeoCaching,Signal and eBay Kleinanzeigen)

 

I'm happy abut the fact, but worriyng about the reason  :) / :(

 

Re: Screen now dims and shuts off when connected to a charger

Brendan66
Regular

All my apps are updated and I have the latest version of Spotify installed.  Unfortunately it’s still not working.  I uninstalled Spotify and reinstalled it yesterday and that didn’t work either.

Re: Screen now dims and shuts off when connected to a charger

Eric_G
Casual Listener

Same case, all application are updated and i have the last version of IOS (Iphone 5 se)

Re: Screen now dims and shuts off when connected to a charger

noldorin
Casual Listener

... and now, I'm not happy anymore :(

 

Since yesterday evening, the Phone dims aggain. I have absolutely no clue why ...

 

Re: Screen now dims and shuts off when connected to a charger

Pokahydee
Newbie

The only reason I keep my phone on the power cord in the car is because it would prevent the phone from locking and I'd be able to shuffle through songs without having to look if I wanted to. I have an older car so I have an aux cord and don't have fancy buttons on the steering wheel to control aux devices (just radio stations, volume, and CD tracks).

 

I'm on an iPhone Xr with iOS 12.3.1 installed and version 8.5.15.681 of the Spotify app.

Re: Screen now dims and shuts off when connected to a charger

Brendan66
Regular

Well, new update today and no resolution to the screen problem.  I updated the Spotify app, shut down the phone and powered it back up.  Connected the phone to a charger and opened the Spotify app.  Unfortunately, the behavior is the same where the display shuts off after about a minute.   

Re: Screen now dims and shuts off when connected to a charger

Cladde77
Casual Listener

Same issue for me, it’s really annoying!

I hope they bring back this feature...

 

iPhone X iOS 12.4

Re: Screen now dims and shuts off when connected to a charger

noldorin
Casual Listener

Hi, I found a workaround which works well for me:

The phone is mounted a way that it is faced towards my head in an angle to recognice my face. Then, in Settings / Face ID I disabled the 'Require Attention for Face ID' setting. As long as the phone has free sight to my face in the right agle, the phone will stay unlocked.

You should be aware, that this can cause some kind of security/privacy issue.

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