Help Wizard

Step 1

NEXT STEP

App is crashing

App is crashing

Today my Spotify App started crashing. After few seconds playing a song, it stops and the app freezes. I deleted the app and downloaded ii twice, but the problem persists. I can't drive without music, so I had to pay for a month of Apple Music. Please help solve this issue asap. I really prefer Spotify over Apple music, but at the end of the day, I will go with what works without problems.

Reply
1 Reply

Hey @Fastpace, welcome to the Community.

Hope you're doing great!

Could you try using Remove Offline Devices and Sign Out Everywhere from your Spotify account page?

 

Also, could you tell me your iOS and Spotify versions?

 

A screen recording of the app crashing would be helpful.

 

Thanks!

Suggested posts