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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67895 Views
  • 16 replies
  • 37 likes
  • 67895 Views
  • 16 replies
  • 37 likes

Inability to continue music through Control Centre on iOS after app-switching

Plan: PremiumCountry: Hong Kong Device(iPhone XR)Operating SystemiOS 12.3.1 My Question or Issue:Songs that I were playing on Spotify have always been shown in Control Centre on iOS. As I was working out listening on Spotify, I also tried to open up ...

  • Visitor
  • Plan: Premium Country: Hong Kong   Device (iPhone XR) Operating System iOS 12.3.1   My Question or Issue: Songs that I were playing on Spotify have always been shown in Contro...
  • MattSuda
  • Spotify Star
  • 1798 Views
  • 1 replies
  • 0 likes
  • 1798 Views
  • 1 replies
  • 0 likes

Repeat 1 Gone

Why why why is the repeat 1 function gone!? I can only do that option on my smart TV. Bring back the repeat 1 option! It's one of my favorite features.

  • Newbie
  • Why why why is the repeat 1 function gone!?    I can only do that option on my smart TV. Bring back the repeat 1 option! It's one of my favorite features. 
  • MattSuda
  • Spotify Star
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hurray!! Alphabet scroll bar has returned with iOS update 8.5.14.816!!

Premium, USA, iPhone 6s We complain about updates when Spotify blows it. This time they got it right by returning the alphabet scroll bar search feature for Artists and Album searches. Nice job Spotify!! (and please never remove it again!) I have hun...

  • Regular
  • Premium, USA, iPhone 6s   We complain about updates when Spotify blows it.  This time they got it right by returning the alphabet scroll bar search feature for Artists and Album searches....
  • MattSuda
  • Spotify Star
  • 1419 Views
  • 2 replies
  • 1 likes
  • 1419 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops playing after 12s on 4g

PlanPremiumCountryUKDeviceIPhone XROperating System(iOS 12 My Question or IssueSpotify stops playing after 12s when I’m using 4G. Have tried updating then deleting and re-installing app, still not playing more than 12s. Works fine when connected to W...

  • Visitor
  • Plan Premium Country UK Device IPhone XR Operating System (iOS 12   My Question or Issue Spotify stops playing after 12s when I’m using 4G. Have tried updating then deleting and re-ins...
  • Daisy
  • Spotify Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

can't login to iphone but able to log onto web

Found some post on this, and it looks like a Spotify CSR posted to include the following information to help out. If you continue to get this message please post below with these details:iphone 7 plusios 12.4Can't login to check but I just did a clea...

  • Newbie
  • Found some post on this, and it looks like a Spotify CSR posted to include the following information to help out.     If you continue to get this message please post below with these det...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Battery drain on iPhone 7

PlanPremium CountryAustralia DeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhen running Spotify on its own, or is using it in the background whilst I am on other apps I note rapid battery drain. About 10% every 10-20 minutes so I’m const...

  • Newbie
  • Plan Premium   Country Australia    Device iPhone 7 Operating System iOS 12.4   My Question or Issue When running Spotify on its own, or is using it in the background ...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

Sharing to Facebook from iOS just shares an unlinked picture of the album cover

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS 12.4 My Question or IssueWhen I choose to share a song to Facebook, instead of posting a link to open the song in Spotify like it used to, it just posts a picture of the album cover with no othe...

Spotify FB Share1.png Spotify FB Share2.png
  • Casual Listener
  • Plan Premium Country USA   Device iPhone X Operating System iOS 12.4   My Question or Issue When I choose to share a song to Facebook, instead of posting a link to open the song ...
  • 416 Views
  • 0 replies
  • 0 likes
  • Facebook
    fb
    iOS
    iphone
    sharing
  • 416 Views
  • 0 replies
  • 0 likes

Lost connection to sonos speaker multiple times

Hi My iphone xr looses connection to sonos every time I close the app. after deleting and reloading the app it works for one time, after closing spotify the connection is lost again and never works again. my sytem: ios 12.4, sonos app is latest relea...

  • Visitor
  • Hi   My iphone xr looses connection to sonos every time I close the app. after deleting and reloading the app it works for one time, after closing spotify the connection is lost again and neve...
  • 483 Views
  • 0 replies
  • 0 likes
  • 483 Views
  • 0 replies
  • 0 likes

Put the Alphabet Quick Scroll Filter on the right BACK ON!!!

After the Update, there were changes. I noticed that all my "Liked Songs" in my Library were grouped into a folder. Fine, cool, whatever! That sucks as it is another motion versus going to your Library and having your "Liked Songs" in your Library ON...

  • Visitor
  • After the Update, there were changes. I noticed that all my "Liked Songs" in my Library were grouped into a folder. Fine, cool, whatever! That sucks as it is another motion versus going to your Libra...
  • DanifC
  • Composer
  • 1720 Views
  • 1 replies
  • 4 likes
  • filter
    liked song folder
    quick scroll
    Update
  • 1720 Views
  • 1 replies
  • 4 likes

Nike Run Club Spotify Playlist Issues

Plan - PremiumCountry - Australia Device Iphone X The nike run club app allows me to connect my Spotify account and listen to my playlists while I run. 2 days ago it stopped allowing me to select the playlist. I have attached a video of this happenin...

  • Casual Listener
  •   Plan - Premium Country - Australia   Device Iphone X   The nike run club app allows me to connect my Spotify account and listen to my playlists while I run. 2 days ag...
  • deftbit
  • Newbie
  • 10057 Views
  • 13 replies
  • 4 likes
  • 10057 Views
  • 13 replies
  • 4 likes

problem spotify connect ios

Since the last update (version 8.5.17.713) Spotify Connect doesn't work anymore on any IOS devices in my home network. Yes, I have installed the app again and I also have the last update for IOS.. Android devices are ok. Can anybody tell me what's wr...

  • Casual Listener
  • Since the last update (version 8.5.17.713) Spotify Connect doesn't work anymore on any IOS devices in my home network.   Yes, I have installed the app again and I also have the last update for...
  • rolfio
  • Casual Listener
  • 624 Views
  • 2 replies
  • 0 likes
  • 624 Views
  • 2 replies
  • 0 likes

iPhone App Not Playing Songs Off WiFi

I have an iPhone XR and am a Premium account holder and today the Spotify app has not been playing songs I do not have downloaded while I'm not on Wifi. Usually when I have good cell service I am able to listen to songs I haven't downloaded whenever,...

  • Visitor
  • I have an iPhone XR and am a Premium account holder and today the Spotify app has not been playing songs I do not have downloaded while I'm not on Wifi. Usually when I have good cell service I am abl...
  • Loxer
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Something changed with using iPhone as a ”remote” and I’m **bleep**

PlanFreeCountryFinlandDeviceiPhone 6sOperating SystemiOS 12.3 My Question or Issue I play a lot of video games. I listen to Spotify a lot when I play video games. What I always liked about Spotify on my phone was when I connected my Spotify on my pho...

  • Casual Listener
  •   Plan Free Country Finland Device iPhone 6s Operating System iOS 12.3   My Question or Issue   I play a lot of video games. I listen to Spotify a lot when I play video gam...
  • Loxer
  • Community Legend
  • 621 Views
  • 3 replies
  • 0 likes
  • 621 Views
  • 3 replies
  • 0 likes

Sync between Mac and iPhone

Why does not Spotify sync like Apple Music? Whenever I change something on the Mac, I have to shoot the app on the iPhone and restart it so that the synchronization takes effect. This is really annoying, especially if you use Spotify on two different...

  • Composer
  • Why does not Spotify sync like Apple Music? Whenever I change something on the Mac, I have to shoot the app on the iPhone and restart it so that the synchronization takes effect. This is really annoy...
  • AppleG
  • Composer
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Deleting individual songs in albums?

Plan: premiumCountry: new zealandDevice: iPhone xsOperating system: 12.3.1 On previous versions I used to be able to delete songs within albums from my downloads and that option doesn’t seem to be available anymore. Can anyone help me please? Attache...

F53B6632-2F3A-4DA2-8545-B06D6B890A17.png D2B19F60-D42B-437B-8C75-F8E43321274F.png
  • Casual Listener
  • Plan: premium Country: new zealand Device: iPhone xs Operating system: 12.3.1   On previous versions I used to be able to delete songs within albums from my downloads and that option doesn’...
  • UltimateRiot
  • Casual Listener
  • 566 Views
  • 3 replies
  • 1 likes
  • 566 Views
  • 3 replies
  • 1 likes

Can't login on google home app

PlanPremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 10My Question or IssueIt tells me "Oops! Something went wrong, please try again or check out our help are...

  • Regular
  • Plan Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or Issue It te...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

<3, then download, then follow just to add a song to your library.

If you want to listen to your library offline you have to a song, then download the song, THEN follow the artist. What is this new UI? It's so clunky. There has to be a better system than this. Plan (Family Premium)Seriously considering apple music.

  • Newbie
  • If you want to listen to your library offline you have to ❤️ a song, then download the song, THEN follow the artist.   What is this new UI? It's so clunky. There has to be a better system than...
  • 340 Views
  • 0 replies
  • 1 likes
  • 340 Views
  • 0 replies
  • 1 likes

Local Files album cover not showing up anymore

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 12.1 I’ve been using Local Files for a long time. Yesterday I uploaded a bunch of albums and EPs to my Local Files folder (from my computer, an HP Laptop on Windows 10) and they all syn...

  • Regular
  • Plan Premium Country United States Device iPhone 8 Operating System iOS 12.1   I’ve been using Local Files for a long time. Yesterday I uploaded a bunch of albums and EPs to my Local Fi...
  • 441 Views
  • 0 replies
  • 0 likes
  • 441 Views
  • 0 replies
  • 0 likes