Announcements
We’re aware of some issues right now and are checking them out! We'll keep you posted here.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30687 Views

40 replies

9 likes

  • 30687 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95416 Views

115 replies

12 likes

Other
  • 95416 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
  • 1036 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293848 Views

60 replies

15 likes

  • 293848 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123753 Views

19 replies

38 likes

  • 123753 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify Connect and Sonos AGAIN

PlanPremiumCountryUKDevice(iPhone XROperating System(iOS 12.4.1 (Latest) GuysSorry to raise this again, i know there are old threads about this but i am not convinced it is resolved properly. Basically when i use the Spotify Connect app, my Sonos spe...

Regular

Plan Premium Country UK Device (iPhone XR Operating System (iOS 12.4.1 (Latest)   Guys Sorry to raise this again, i know there are old threads about this but i am not convinced it is r...

ddschmid-ch

Casual Listener

2210 Views

4 replies

0 likes

  • 2210 Views
  • 4 replies
  • 0 likes

I guess my Spotify account being hacked

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just change my account to premium account, when i played some music suddenly the music chan...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just ...

eltoch

Composer

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Songs not showing up, almost as though the artist doesn’t exist.

For some reason when I click on some artists, their music doesn't show up, almost as though spotify deleted it or something. I'm using the iOS app, so I don't know if it's because of the place I'm at has horrible connection, or if it's just a bug. Ha...

Visitor

For some reason when I click on some artists, their music doesn't show up, almost as though spotify deleted it or something. I'm using the iOS app, so I don't know if it's because of the place I'm at...

Loxer

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Eq keeps turning off randomly

I have an iPhone 7 and I like to customise my eq. I have noticed that the eq keeps turning off randomly and the music playback quality. I only stream my music through WiFi and mobile data and don’t download anything. Is there any way to fix this KNon...

Casual Listener

I have an iPhone 7 and I like to customise my eq. I have noticed that the eq keeps turning off randomly and the music playback quality. I only stream my music through WiFi and mobile data and don’t d...

731 Views

0 replies

0 likes

  • 731 Views
  • 0 replies
  • 0 likes

Apple Car Play Playlists sorting in Spotify- SOLVED

Hi guys, I found a workaround regarding the proper sorting of Spotify playlists in Apple Car Play, where there are no options to sort (by name or by date).Apparently it always defaults to Custom sorting, which can ONLY be changed in the Spotify app i...

Casual Listener

Hi guys,   I found a workaround regarding the proper sorting of Spotify playlists in Apple Car Play, where there are no options to sort (by name or by date). Apparently it always defaults to ...

alchn

Regular

4812 Views

1 replies

4 likes

Apple Car Play
Playlists
sorting
Spotify
  • 4812 Views
  • 1 replies
  • 4 likes

The Queue

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAm not sure. What the queue is for or how it is populated? Is it made of all songs I have pla...

Visitor

      Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...

Loxer

Community Legend

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Local files not syncing or even showing up

PlanPremiumCountrySwedenDeviceiPhone 6 and iPhone XSOperating SystemWindows 10 My Question or IssueI have had local files in my playlists before, and there has been no problems with downloading them to my device. Now, all of a sudden, they don't show...

Casual Listener

Plan Premium Country Sweden Device iPhone 6 and iPhone XS Operating System Windows 10   My Question or Issue I have had local files in my playlists before, and there has been no proble...

Shuidong

Roadie

859 Views

3 replies

0 likes

  • 859 Views
  • 3 replies
  • 0 likes

Won't Stay in Playlist

Hello All, New Spotify user here and I've searched for an answer to this problem but can't find it. When I play a playlist, one song plays from the playlist then it plays songs outside the playlist, specifically modern pop songs. I'll try to explain ...

Regular

Hello All,    New Spotify user here and I've searched for an answer to this problem but can't find it.    When I play a playlist, one song plays from the playlist then it play...

Loxer

Community Legend

2882 Views

1 replies

0 likes

  • 2882 Views
  • 1 replies
  • 0 likes

Reproducción aleatoria fija

Aunque no quiera que esté en aleatoria la musica no sigue el orden que tiene en los álbumes o en las playlists.

Newbie

Aunque no quiera que esté en aleatoria la musica no sigue el orden que tiene en los álbumes o en las playlists.

3180045

Visitor

722 Views

2 replies

2 likes

  • 722 Views
  • 2 replies
  • 2 likes

When I click on artist why does it take me to a list of songs and not there home page?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

theused

Casual Listener

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Removed songs still play

I have premium. IPhone xr. USA. Deleted cache. Logged out and in. Uninstalled and reinstalled. Yet songs I removed from my liked category months ago are still playing when in shuffle. What's up with that? PlanFree/PremiumCountry Device(iPhone 8, Sams...

Newbie

I have premium.  IPhone xr. USA. Deleted cache. Logged out and in. Uninstalled and reinstalled. Yet songs I removed from my liked category months ago are still playing when in shuffle. What's up...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Can't reload Spotify on iPad running iOS 9.3.5

To reduce space on my device I used to be able to delete Spotify app and then reinstall it. Because I can't update my old device to iOS 10 or later the app would ask if I wanted to install an older version ... having clicked OK I got an older version...

Casual Listener

  To reduce space on my device I used to be able to delete Spotify app and then reinstall it. Because I can't update my old device to iOS 10 or later the app would ask if  I wanted to inst...

Xivur

Casual Listener

1836 Views

2 replies

0 likes

  • 1836 Views
  • 2 replies
  • 0 likes

New Apple OSes updates are out!

Hey everyone, Get ready to update to iOS 13, watchOS 6 as they were released yesterday.iPadOS along with iOS 13.1 and watchOS 6.1 are going to be released later this month (iPadOS will be availabe on 9.24).While macOS Catalina will be coming around l...

Community Legend

Hey everyone,   Get ready to update to iOS 13, watchOS 6 as they were released yesterday. iPadOS along with iOS 13.1 and watchOS 6.1 are going to be released later this month (iPadOS...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on old versions of IOS

DeviceiPod Touch 4,1Operating SystemIOS 6.1.6 My Question or IssueAlright this my sound stupid, but i have a really old iPod, that i want to use Spotify on. It's very compact and perfect for running. Obiously the current version of Spotify is not sup...

Casual Listener

Device iPod Touch 4,1 Operating System IOS 6.1.6   My Question or Issue Alright this my sound stupid, but i have a really old iPod, that i want to use Spotify on. It's very compact and per...

Lukas1810

Casual Listener

46851 Views

2 replies

0 likes

  • 46851 Views
  • 2 replies
  • 0 likes

Liked songs

PlanPremiumCountryAmerica iphone 7plus Operating SystemiOS 12.4.1 My Question or Issuei have a lot of liked playlists, and I just went to download them. there’s over 2000 songs downloaded and none of them show up in my liked songs. what’s going on?? ...

Visitor

  Plan Premium Country America  iphone 7plus  Operating System iOS 12.4.1   My Question or Issue i have a lot of liked playlists, and I just went to download them. there...

Loxer

Community Legend

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Extreme data usage

Spotify is draining my 4g data. PlanPremiumCountryNorwayDevice(iPhone 7)Operating System(iOS 12.4.1) My QuestionSpotify is draining all my data. I havent changed anything in how I use Spotify, but suddently i got a text from my operator that i have i...

Visitor

Spotify is draining my 4g data.   Plan Premium Country Norway Device (iPhone 7) Operating System (iOS 12.4.1)   My Question Spotify is draining all my data. I havent changed any...

Loxer

Community Legend

1067 Views

1 replies

0 likes

  • 1067 Views
  • 1 replies
  • 0 likes

[iOS][Other] How to delete downloaded songs in iOS (iPhone and iPad)

Hi, Spotify Community- As some of you might be aware, under Settings->Storage, the iOS Spotify App has decoupled Downloaded Songs from the Cache. If one tries to look at the Library, there's no longer a selection for "Songs," the usual way to use the...

Casual Listener

Hi, Spotify Community-   As some of you might be aware, under Settings->Storage, the iOS Spotify App has decoupled Downloaded Songs from the Cache. If one tries to look at the Library, ther...

Loxer

Community Legend

18373 Views

1 replies

2 likes

iOS
Other
  • 18373 Views
  • 1 replies
  • 2 likes

Songs dissapearing

PlanPremiumCountrySwedenDeviceiPhone 7Operating SystemiOS 10 My Question or IssueI recently created a playlist, and after adding about 30 Alice Cooper and AC/DC songs I went to play it, and they were all gone. When I went to check how many songs were...

Visitor

Plan Premium Country Sweden Device iPhone 7 Operating System iOS 10   My Question or Issue I recently created a playlist, and after adding about 30 Alice Cooper and AC/DC songs I went ...

Loxer

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Liked Songs Not adding in Correct Order

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12.4.1 My Question or Issue I have had this issue a few times before and I ended up just adding songs individually but it is ridiculous and absurd that I should have to do that when the...

Visitor

Plan Premium Country United States Device iPhone 7 Operating System iOS 12.4.1   My Question or Issue   I have had this issue a few times before and I ended up just adding songs ...

Loxer

Community Legend

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes