Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 7386 Views
  • 9 replies
  • 21 likes
  • 7386 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17246 Views
  • 1 replies
  • 2 likes
  • 17246 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 92005 Views
  • 125 replies
  • 34 likes
  • 92005 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 21988 Views
  • 8 replies
  • 0 likes
  • 21988 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playlist not updating

PlanPremium/FamilyCountryUSADeviceiPhone SE and Samsung computerOperating SystemiOS 10 and Windows 7 My Question or IssueI was regularly listening to the pre-populated Chill Hits playlist that spotify includes. I ended up downloading it, but realized...

  • Newbie
  • Plan Premium/Family Country USA Device iPhone SE and Samsung computer Operating System iOS 10 and Windows 7   My Question or Issue I was regularly listening to the pre-populated Chil...
  • Peter
  • Spotify Legend
  • 2394 Views
  • 1 replies
  • 0 likes
  • 2394 Views
  • 1 replies
  • 0 likes

Music won't stop playing when screen is off and phone is locked

Today, after I just updated the app to the latest version, there’s a seriously annoying issue. When the music is paused and I lock my phone, the music starts playing. I have to completely force close the app so that it does not play anything while my...

  • Newbie
  • Today, after I just updated the app to the latest version, there’s a seriously annoying issue.  When the music is paused and I lock my phone, the music starts playing.  I have to completely...
  • Petra_Sorgo
  • Newbie
  • 5802 Views
  • 7 replies
  • 20 likes
  • 5802 Views
  • 7 replies
  • 20 likes

Downloaded music into que now my playlists plays1 song then plays from the que

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI I Just got a new phone iPhone 6 I have premium plan in the USA I downloaded my music into m...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or IssueI I Just ...
  • 541 Views
  • 0 replies
  • 0 likes
  • 541 Views
  • 0 replies
  • 0 likes

Local music from desktop not appearing on iOS app

PlanPremiumCountryUkDeviceHP envy laptop w/ latest windows and spotify applicationiPhone 8 w/ latest iOS and updated spotify app My Question or IssueHi,I am trying to get local files that are saved on my desktop's spotify to download on my phone. I h...

  • Newbie
  • Plan Premium Country Uk Device HP envy laptop w/ latest windows and spotify application iPhone 8 w/ latest iOS and updated spotify app   My Question or Issue Hi, I am trying to get loc...
  • 706 Views
  • 0 replies
  • 0 likes
  • 706 Views
  • 0 replies
  • 0 likes

Songs no longer playing.

PlanFamily premium CountryScotland/UKDeviceiPhone 8+Operating SystemIOS 12.2 So my problem is that for the last month or so songs from on of my favourite artists are no longer playing? These songs being Deborah and Ride a white Swan by The band T Rex...

  • Casual Listener
  •   Plan Family premium  Country Scotland/UK Device iPhone 8+ Operating System IOS 12.2   So my problem is that for the last month or so songs from on of my favourite artists a...
  • KevinC95
  • Casual Listener
  • 1233 Views
  • 2 replies
  • 0 likes
  • 1233 Views
  • 2 replies
  • 0 likes

Solved!! Showing a blank page for album info and try again at home screen

Spotify app version 8.5.3.784PlanPremiumCountryUS DeviceIphone 7Operating SystemiOS 12.2 For the last two versions, I have not been able to display album info (it shows a blank screen) and when going to the home screen it displays the something’s wro...

  • Casual Listener
  • Spotify app version 8.5.3.784 Plan Premium Country US   Device Iphone 7 Operating System iOS 12.2   For the last two versions, I have not been able to display album info (it show...
  • rwilling
  • Newbie
  • 2120 Views
  • 4 replies
  • 0 likes
  • blank screen
    something’s wrong
    try again
  • 2120 Views
  • 4 replies
  • 0 likes

Apple Watch 4: No 3rd Page to control individual songs

My Question or Issue Hi, im troubleshooting with using Spotify on my Apple Watch. My moms Apple Watch 1 has not only the left page for displaying the ablums and the middle one for the displayed song and song control, but in addtion she has a third pa...

  • Casual Listener
  • My Question or Issue   Hi, im troubleshooting with using Spotify on my Apple Watch. My moms Apple Watch 1 has not only the left page for displaying the ablums and the middle one for the displa...
  • Sokan
  • Casual Listener
  • 741 Views
  • 1 replies
  • 0 likes
  • 741 Views
  • 1 replies
  • 0 likes

Play similar Playlist songs option not working/gone

Recently upgraded to an IPhone xs from a iPhone 7. Although the option to play similar songs after a Playlist ended, spotify would just start the Playlist over. Thinking it might have just been a bug after upgrading phone, I deleted and reinstalled S...

  • Casual Listener
  • Recently upgraded to an IPhone xs from a iPhone 7. Although the option to play similar songs after a Playlist ended, spotify would just start the Playlist over. Thinking it might have just been a bug...
  • Loxer
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Songs under an album do not play

Device(iPhone Operating System(iOS 10) My Question or Issue:I understand that there are some songs that can't be played in certain countries (if the songs are grayed out), but I have an album that shows all the songs but still won't play. Any advice ...

  • Newbie
  • Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue: I understand that there are some songs that can't be played in certain countries (if the songs are grayed out), but I ha...
  • Loxer
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Spotify iOS streaming quality priority

Hi everyone, I have a premium subscription and I have streaming quality set to "Very high (320 kbit/s) whereas I have downloads set to "Normal (96 kbit/s). My question is if I have a playlist downloaded and I am connected to wi-fi, then will spotify ...

  • Casual Listener
  • Hi everyone,   I have a premium subscription and I have streaming quality set to "Very high (320 kbit/s) whereas I have downloads set to "Normal (96 kbit/s).   My question is if I have ...
  • Loxer
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

My Spotify account can’t connect with Alexa and is stuck at the same Song

PlanPremiumluxembourg Device(iPhone X but playing with Marshall Stanmore Voice II Alexa)Operating System(iOS 12 My Question or IssueSpotify account can’t connect with Alexa enabled device and is stuck at the same Song.I tried reinstalling but still d...

  • Newbie
  • Plan Premium luxembourg   Device (iPhone X but playing with Marshall Stanmore Voice II Alexa) Operating System (iOS 12   My Question or Issue Spotify account can’t connect with A...
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

Unable to sort songs within playlists despite claims that it works

PlanPremiumCountry: USA Device(iPhone XR)Operating System(iOS 12.1.2) Unable to sort songs within playlists despite claims that it works on an iPhone, currently on the latest Spotify software and iOS 12.1.2, see attached pic of my only options, none ...

  • Casual Listener
  • Plan Premium Country: USA   Device (iPhone XR) Operating System (iOS 12.1.2)   Unable to sort songs within playlists despite claims that it works on an iPhone, currently on the lat...
  • mangelope
  • Casual Listener
  • 1406 Views
  • 2 replies
  • 0 likes
  • 1406 Views
  • 2 replies
  • 0 likes

Shuffle not working/ repeat keeps turning itself on

PlanPremiumCountryUSDeviceiPhone 6Operating SystemCurrent iOS My Question or IssueFor maybe even a year now, it has been impossible for me to shuffle my music, every time that I try to it picks a random song in the playlist but when that song is over...

  • Casual Listener
  • Plan Premium Country US Device iPhone 6 Operating System Current iOS     My Question or Issue For maybe even a year now, it has been impossible for me to shuffle my music, every ...
  • Loxer
  • Community Legend
  • 1084 Views
  • 1 replies
  • 0 likes
  • bug
    Help
    shuffle
    Troubleshooting
  • 1084 Views
  • 1 replies
  • 0 likes

Solved!! Pausing music not possible when locking phone

PlanPremiumCountry Device(iPhone XS)Operating System(iOS 12.2.) My Question or IssueMy issue is that i can’t pause my music on my phone. If I pause from the app and then lock my phone, the song plays. If I pause the song from the lock screen and then...

  • Newbie
  •   Plan Premium Country   Device (iPhone XS) Operating System (iOS 12.2.)   My Question or Issue My issue is that i can’t pause my music on my phone. If I pause from the app ...
  • Billy-J
  • Spotify Star
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
  • 0 likes

scroll bar on spotify (iphone x)

hello i m using iphone x i would **bleep** to ask on how do you make the scroll bar pop up again? the new update remove my scroll bar . im sorry for my bad english. PLS HELP

  • Newbie
  • hello i m using iphone x i would **bleep** to ask on how do you make the scroll bar pop up again? the new update remove my scroll bar 😞 . im sorry for my bad english. PLS HELP
  • Hellojosh78
  • Newbie
  • 1089 Views
  • 2 replies
  • 0 likes
  • 1089 Views
  • 2 replies
  • 0 likes

Solved!! Spotify (on IPhone) automatically switches to the same song after a few seconds

Spotify (on iPhone) automatically switches to the same song (call it song X) after playing any other song after a few seconds. It does not matter which song I play (playlist or not) it switches to song X automatically. When I select don’t play the ar...

  • Casual Listener
  • Spotify (on iPhone) automatically switches to the same song (call it song X) after playing any other song after a few seconds. It does not matter which song I play (playlist or not) it switches to so...
  • ronb2
  • Casual Listener
  • 1425 Views
  • 2 replies
  • 0 likes
  • Automatically switching to another song
  • 1425 Views
  • 2 replies
  • 0 likes

Albums of an artist

Hi, when using Spotify Premium on an iPad, after adding some albums of an artist to my library, when I click this artist in my library, is there any way to view a list of his albums, instead of getting a list of all of his songs?Thanks,

  • Newbie
  • Hi, when using Spotify Premium on an iPad, after adding some albums of an artist to my library, when I click this artist in my library, is there any way to view a list of his albums, instead of getti...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Autoplaying when pushing lock button

I know there is a topic about this issue but it’s 3 weeks without update. Is this in queue or how’s the situation. This auto playing is unbelievably annoying. Thank you

  • Newbie
  • I know there is a topic about this issue but it’s 3 weeks without update. Is this in queue or how’s the situation. This auto playing is unbelievably annoying. Thank you
  • Loxer
  • Community Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Not all the songs on my playlist are showing up

PlanPremiumCountryCanada My Question or IssueI have several playlists on my account where I have loaded lots of songs, but when I look at the playlists from other people's accounts only a fraction are there. For example one of my playlists has 56 son...

  • Newbie
  • Plan Premium Country Canada   My Question or Issue I have several playlists on my account where I have loaded lots of songs, but when I look at the playlists from other people's accounts o...
  • 410 Views
  • 0 replies
  • 0 likes
  • 410 Views
  • 0 replies
  • 0 likes

Compilation album search

PremiumCountryUKDevice(iPhone 8 plus)Operating System(iOS 12.2 My Question or IssueHi, in search tab within Spotify iPad/iPhone/iMac apps, is there any way to search for only compilation albums (verious artists rather than just single artists etc tha...

  • Visitor
  • Premium Country UK Device (iPhone 8 plus) Operating System (iOS 12.2   My Question or Issue Hi,  in search tab within Spotify iPad/iPhone/iMac  apps, is there any way to searc...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes