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iOS (iPhone, iPad)

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30699 Views

40 replies

9 likes

  • 30699 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95423 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293854 Views

60 replies

15 likes

  • 293854 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123759 Views

19 replies

38 likes

  • 123759 Views
  • 19 replies
  • 38 likes

Sonos speakers missing from Spotify connect.

PlanPremiumCountryUkDevice iPhone XS MaxOperating SystemiOS 13.1 My Question or IssueAll my Sonos speakers have disappeared from Spotify connect on my iPhone. They are visible on my iPad though! I've tried deleting and reinstalling the app, resetting...

Newbie

  Plan Premium Country Uk Device  iPhone XS Max Operating System iOS 13.1   My Question or Issue All my Sonos speakers have disappeared from Spotify connect on my iPhone. Th...

Herr-Gernot

Newbie

2416 Views

2 replies

3 likes

sonos spotify
  • 2416 Views
  • 2 replies
  • 3 likes

Track embed (iFrame) erratic beahviour

HiI've created a site for a songwriter that contains a number of iFrames using the track embed code. https://patrickmascall.com/discography/For the most part this works but sometimes when clicking on the play button on an iPhone, the message "Open in...

Visitor

Hi I've created a site for a songwriter that contains a number of iFrames using the track embed code. https://patrickmascall.com/discography/ For the most part this works but sometimes when cl...

828 Views

0 replies

0 likes

embed
Embed Player
iframe
player wont play correctly
  • 828 Views
  • 0 replies
  • 0 likes

Songs redownloading

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 13.1 My Question or IssueRecently when opening Spotify it starts downloading songs. The number of songs vary each time, this morning it was 7 but the other day it was a lot more. However, what I h...

Regular

Plan Premium Country UK Device iPhone 8 Operating System iOS 13.1   My Question or Issue Recently when opening Spotify it starts downloading songs. The number of songs vary each time, ...

Loxer

Community Legend

911 Views

2 replies

0 likes

  • 911 Views
  • 2 replies
  • 0 likes

Spotify Deletes my albums and downloading again

PlanPremiumCountryTurkeyDeviceiPhone 7Operating System My Question or Issue spotify removed my downloaded albums continuous. I got almost 700 albums and some of them is always deleting and redownloading. Last night my 122 songs removed and re-downloa...

Visitor

Plan Premium Country Turkey Device iPhone 7 Operating System     My Question or Issue  spotify removed my downloaded albums continuous. I got almost 700 albums and some of th...

Loxer

Community Legend

1028 Views

2 replies

0 likes

  • 1028 Views
  • 2 replies
  • 0 likes

some songs wont play

PremiumIPhone / iOS 13.1 I cant play some songs on my iphone (i.e. https://open.spotify.com/album/4bNwPPpk01D8pVV9IFSBde) AND(!) in a webclient on a windows PC. They are not greyed out, simply nothing happens when tapping or clicking on the song.Othe...

Visitor

Premium IPhone / iOS 13.1   I cant play some songs on my iphone (i.e. https://open.spotify.com/album/4bNwPPpk01D8pVV9IFSBde) AND(!) in a webclient on a windows PC. They are not greyed out, si...

Loxer

Community Legend

897 Views

1 replies

0 likes

  • 897 Views
  • 1 replies
  • 0 likes

Cant download Spotify

Hello, i restarted my old iPad mini and its version 9.3.5 and now i cannot download spotify because it requires a iOS 10 version and i have downloaded in another idevice with the same user and still i cannot download it and doesnt ask me if i want to...

Visitor

Hello,    i restarted my old iPad mini and its version 9.3.5 and now i cannot download spotify because it requires a iOS 10 version and i have downloaded in another idevice with the same ...

Loxer

Community Legend

947 Views

1 replies

0 likes

  • 947 Views
  • 1 replies
  • 0 likes

spotify synchronization errors when using spotify connect

PlanPremium DeviceiPhone SEOperating SystemiOS 12.4.1 but error happened on earlier iOS versions already My Question or IssueError conditions:- using spotify on an iPhone connected to a Denon Receiver via spotify connect- listening to a playlist 1. U...

Visitor

Plan Premium   Device iPhone SE Operating System iOS 12.4.1 but error happened on earlier iOS versions already   My Question or Issue Error conditions: - using spotify on an iPhon...

683 Views

0 replies

0 likes

  • 683 Views
  • 0 replies
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Syncing Local Files with Computer

PlanPremiumCountryCanada DeviceIphone 11 ProOperating SystemIOS 13 My Question or IssueRecently, I switched over to an Iphone 11 Pro from Iphone X. I like to download songs that are not available on Spotify from youtube and put them in my playlist an...

Visitor

  Plan Premium Country Canada   Device Iphone 11 Pro Operating System IOS 13   My Question or Issue Recently, I switched over to an Iphone 11 Pro from Iphone X. I like to d...

649 Views

0 replies

0 likes

  • 649 Views
  • 0 replies
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Song plays for 10 seconds then starts auto playing Weldon S. Kesterson album???

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

tatotorres

Casual Listener

1429 Views

3 replies

2 likes

  • 1429 Views
  • 3 replies
  • 2 likes

Local files play on my MacBook Pro but not my iPhone...help please!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jacob

Community Legend

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes

Superuser Contribution Link missing when sharing song to Instagram stories

This issue seems to be coinciding with my iPhone upgrade and new iOS 13, but when I share a song from Spotify to Instagram stories, everything but the link is shared. You can usually click a link at the top left to take you directly to Spotify to pla...

Casual Listener

This issue seems to be coinciding with my iPhone upgrade and new iOS 13, but when I share a song from Spotify to Instagram stories, everything but the link is shared. You can usually click a link at ...

Katerina

Spotify Legend

5802 Views

4 replies

2 likes

Instagram
Instagram link missing
sharing to Instagram
  • 5802 Views
  • 4 replies
  • 2 likes

Superuser Contribution Queue

I can t find the Queue button on my spotify app.Tried an older version i think it was 8.4.92 or som1ething like that and the queue was available but not on the latest spotify update 8.5.5 . Any solution to this?PlanFreeCountryRomaniaDeviceIphone 5SiO...

Regular

I can t find the Queue button on my spotify app.Tried an older version i think it was 8.4.92 or som1ething like that and the queue was available but not on the latest spotify update 8.5.5 . Any solut...

FapassaurusRex

Regular

1975 Views

6 replies

0 likes

  • 1975 Views
  • 6 replies
  • 0 likes

Instagram Stories Playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, when I update my playlist I delete all songs every week and thereby there are only new so...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, whe...

Klangspot

Composer

1324 Views

2 replies

1 likes

Instagram Playlist Sharing
  • 1324 Views
  • 2 replies
  • 1 likes

Heart/Un-heart button is TOO accessible!!!!

Why is the heart/un-heart button in such an open location on the app!? There has been so many times when i have clicked the button without knowing. This isn't too bad when it comes to "liking" songs but there has been so many occasions where i accide...

Visitor

Why is the heart/un-heart button in such an open location on the app!? There has been so many times when i have clicked the button without knowing. This isn't too bad when it comes to "liking" songs ...

AndrewRobs01

Composer

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Songs won’t start downloading anymore.

PlanFree/PremiumCountry DeviceiPhone 7Operating System12.4.1 (up to date) My Question or IssueWaiting to download...Forever!I have read a few suggestions.Done everything they said.Updated my phoneRestarted my phoneReinstalled the app.Account is premi...

Casual Listener

Plan Free/Premium Country   Device iPhone 7 Operating System 12.4.1 (up to date)   My Question or Issue Waiting to download... Forever! I have read a few suggestions. Done ever...

crispr_boi

Casual Listener

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

Solved!! I have premium for family and my account doesn´t work without wifi.

PlanPremiumCountry Colombia Device(iPhone Operating System(iOS 12.4.1) My Question or IssueI have premium for family and my account doesn´t work without wifi.I'm supposed to search for songs without the internet connection (wifi) but I don´t know why...

Casual Listener

  Plan Premium Country Colombia   Device (iPhone 😎 Operating System (iOS 12.4.1)   My Question or Issue I have premium for family and my account doesn´t work without wif...

Johabarrios

Casual Listener

1427 Views

4 replies

0 likes

  • 1427 Views
  • 4 replies
  • 0 likes

Solved!! Major Bug Within The Latest Released Versions Of The Spotify App For Apple’s IOS

PlanPremiumCountryUnited Kingdom DeviceI Phone SEOperating SystemIOS 12.4.1 My Bug Report IssueI’ve been a Spotify premium user for some time now and I’ve never had no problems with the Spotify app on IOS before with regards to really annoying bugs u...

Visitor

Plan Premium Country United Kingdom   Device I Phone SE Operating System IOS 12.4.1   My Bug Report Issue I’ve been a Spotify premium user for some time now and I’ve never had n...

Loxer

Community Legend

1921 Views

2 replies

0 likes

  • 1921 Views
  • 2 replies
  • 0 likes

Solved!! An error occurred

Plan: PremiumCountry:Sweden DeviceiPhone X, iPad Operating SystemiOS 12 My Question or IssueWhen I'm connected to wifi and I try to use the search function or the browse tab I get the error message "An error occured". If I turn off the wifi and use m...

Casual Listener

Plan:  Premium Country: Sweden  Device iPhone X, iPad  Operating System iOS 12   My Question or Issue When I'm connected to wifi and I try to use the search function or ...

amagicbean

Casual Listener

5153 Views

7 replies

0 likes

  • 5153 Views
  • 7 replies
  • 0 likes

IOS 13 and Carplay

PlanPremiumCountryGermanyDeviceIphone XS Operating SystemIOS 13 My Question or IssueAt Carplay i can not access all my Local-stored Playlists and songs.When i scroll down throw my playlists i only can acces a few playlists, scrolling mor is not possi...

Casual Listener

Plan Premium Country Germany Device Iphone XS  Operating System IOS 13   My Question or Issue At Carplay i can not access all my Local-stored Playlists  and songs. When i sc...

682 Views

0 replies

0 likes

  • 682 Views
  • 0 replies
  • 0 likes