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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232783 Views

27 replies

5 likes

  • 232783 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114341 Views

116 replies

13 likes

Other
  • 114341 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2330 Views

0 replies

0 likes

iOS
  • 2330 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304009 Views

61 replies

16 likes

  • 304009 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129706 Views

19 replies

38 likes

  • 129706 Views
  • 19 replies
  • 38 likes

Spotify mobile radio not working

PlanPremiumDeviceiPhone XROperating SystemiOS 13 This happens whenever I start or use a radio based on one of the playlists I have created. When I try to like or dislike a song in the radio, the black box comes up in the middle of the screen with the...

Visitor

Plan Premium Device iPhone XR Operating System iOS 13   This happens whenever I start or use a radio based on one of the playlists I have created. When I try to like or dislike a song in ...

eltoch

Composer

1332 Views

1 replies

3 likes

  • 1332 Views
  • 1 replies
  • 3 likes

New Bug with Spotify connect

PlanFreeCountryUSDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhen I use Spotify connect to cast to Roku or the desktop app, it still makes me shuffle unless I use the other device to control the music. This has been happening since the...

Casual Listener

Plan Free Country US Device iPhone 7 Operating System iOS 12.4   My Question or Issue When I use Spotify connect to cast to Roku or  the desktop app, it still makes me shuffle unl...

lance_374

Casual Listener

960 Views

1 replies

1 likes

  • 960 Views
  • 1 replies
  • 1 likes

I Can't Download Spotify on my Iphone

PlanPremiumCountryBrazilDeviceIphone 4Operating SystemiOS 9.3.6/Windows 10 My Question or IssueI cannot download it on the App Store simply because it requires iOS 10 or superior. I have researched the issue and found that I can download/purchase Spo...

Visitor

Plan Premium Country Brazil Device Iphone 4 Operating System iOS 9.3.6/Windows 10   My Question or Issue I cannot download it on the App Store simply because it requires iOS 10 or supe...

Loxer

Community Legend

1620 Views

1 replies

0 likes

  • 1620 Views
  • 1 replies
  • 0 likes

App is crashing

Today my Spotify App started crashing. After few seconds playing a song, it stops and the app freezes. I deleted the app and downloaded ii twice, but the problem persists. I can't drive without music, so I had to pay for a month of Apple Music. Pleas...

Casual Listener

Today my Spotify App started crashing. After few seconds playing a song, it stops and the app freezes. I deleted the app and downloaded ii twice, but the problem persists. I can't drive without music...

Loxer

Community Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Solved!! App Crashes after iOS 13.1.2 Update

DeviceiPhone XSOperating SystemiOS 13.1.2 My Question or IssueJust updated my phone to iOS 13.1.2. When I click on the app, the Spotify logo appears and then the app immediately crashes. Is this a bug with the Spotify app, or the iOS versions I am cu...

Casual Listener

Device iPhone XS Operating System iOS 13.1.2   My Question or Issue Just updated my phone to iOS 13.1.2. When I click on the app, the Spotify logo appears and then the app immediately cras...

Jack_stetz

Casual Listener

8126 Views

2 replies

1 likes

  • 8126 Views
  • 2 replies
  • 1 likes

Spotify queue visual bug with iOS smaller text size

PlanPremiumCountryColombiaDevice(iPhone SE)Operating System(iOS 13.1.2) My Question or IssueWhen you change the default text size to the third-to-last text size, Spotify queue glitches and doesn't show the name of the song in queue just shows a black...

Newbie

Plan Premium Country Colombia Device (iPhone SE) Operating System (iOS 13.1.2)   My Question or Issue When you change the default text size to the third-to-last text size, Spotify queu...

Loxer

Community Legend

930 Views

1 replies

0 likes

  • 930 Views
  • 1 replies
  • 0 likes

ERROR when sharing Spotify to IG Story

PlanPremiumCountryPolandDeviceiPhone 8iOs 13.1.2 My Question or IssueHello! I've been facing an error when trying to share Spotify music to IG Stories - is there an ongoing issue? Both apps are up to date. Thanks in advance!!

Visitor

Plan Premium Country Poland Device iPhone 8 iOs 13.1.2     My Question or Issue Hello! I've been facing an error when trying to share Spotify music to IG Stories - is there an ong...

Emilia_8

Community Legend

1222 Views

1 replies

0 likes

  • 1222 Views
  • 1 replies
  • 0 likes

Apple Watch app stopped connecting to iPhone Spotify app.

PlanFamily PremiumCountryUSiPhone XsOperating System(WatchOS 6 and iOS 13). Latest updates applied. My Question or IssueThe watch app would. It connect to iPhone app. So can't see what's playing. It kinda partially connected because I can see my libr...

Casual Listener

Plan Family Premium Country US iPhone Xs Operating System (WatchOS 6 and iOS 13). Latest updates applied.    My Question or Issue The watch app would. It connect to iPhone app. So ...

1030 Views

0 replies

3 likes

  • 1030 Views
  • 0 replies
  • 3 likes

Solved!! Can't share Spotify songs to Instagram Stories

Plan: PremiumCountry: ChileDevice: iPhone X, 2018Operating System: iOS 13.1.2 For a couple of days now, I can't post songs to Instagram Stories, all of my apps are up to date. I try to post it and there's a pop-up that says "Sorry we couldn't share, ...

Newbie

  Plan: Premium Country: Chile Device: iPhone X, 2018 Operating System: iOS 13.1.2   For a couple of days now, I can't post songs to Instagram Stories, all of my a...

Loxer

Community Legend

2315 Views

1 replies

4 likes

  • 2315 Views
  • 1 replies
  • 4 likes

Shuffle not toggled on but album is still shuffling sons iphone 8

iphone 8 running iOS 13.1.2 See screen recordingSong playing from album, shuffle is NOT selected, when first song ends app plays another random song instead of the NEXT song on the album.

Casual Listener

iphone 8 running iOS 13.1.2   See screen recording Song playing from album, shuffle is NOT selected, when first song ends app plays another random song instead of the NEXT song on the album.&...

heybex

Casual Listener

1153 Views

2 replies

0 likes

  • 1153 Views
  • 2 replies
  • 0 likes

Can’t share on Instagram stories

PlanPremiumCountryMalaysiaDevice(iPhone 11 ProOperating System(iOS 13 My Question or IssueCan't share on Instagram stories

Casual Listener

Plan Premium Country Malaysia Device (iPhone 11 Pro Operating System (iOS 13   My Question or Issue Can't share on Instagram stories

eunice5616

Casual Listener

1268 Views

2 replies

3 likes

  • 1268 Views
  • 2 replies
  • 3 likes

New Update, New iPad design

PlanPremiumCountrySpainDeviceIpad Pro 10,5 New update and new design. Every time I open spotify, it has a new design. The interesting thing about this design: If you add a podcast to a playlist, the album covers automatically appear next to the songs...

Roadie

Plan Premium Country Spain Device Ipad Pro 10,5   New update and new design. Every time I open spotify, it has a new design.   The interesting thing about this design: If you add a...

03-ckyvl_ivh5

Roadie

3180 Views

3 replies

2 likes

  • 3180 Views
  • 3 replies
  • 2 likes

Solved!! Loop feature not accessible. Was it removed?

PlanFreeCountryIrelandDeviceIpad 4 MiniOperating SystemIOS 12.2 My Question or IssueHi! So spotify seemed to have received an update on IOS but there are already some issues. First the loop button is no longer visible or accessible. Ive read the FAQ ...

Visitor

Plan Free Country Ireland Device Ipad 4 Mini Operating System IOS 12.2   My Question or Issue Hi! So spotify seemed to have received an update on IOS but there are already some issues....

Loxer

Community Legend

1131 Views

1 replies

0 likes

  • 1131 Views
  • 1 replies
  • 0 likes

How to sync offline songs with your iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My local songs wouldn't sync with my iPhone (iPhone XS), they would stay in gray and I would...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

990 Views

0 replies

2 likes

  • 990 Views
  • 0 replies
  • 2 likes

Order songs playlist.

PlanPremiumCountryArgentinaDevice(iPhone Operating System(iOS 13) My Question or IssueHello, I would like to order the songs from my playlist from recent to older aggregates, but with the mobile application I cannot. Any ideas? Hola, me gustaria sabe...

Casual Listener

Plan Premium Country Argentina Device (iPhone 😎 Operating System (iOS 13)   My Question or Issue Hello, I would like to order the songs from my playlist from recent to older aggregate...

Perk87

Casual Listener

654 Views

2 replies

0 likes

  • 654 Views
  • 2 replies
  • 0 likes

iOS queue isn't working properly

PlanPremium CountryUnited States DeviceiPhone 6s Operating SystemiOS 13.1.2 My Question or IssueMy queue has not worked properly for a while. The last track in the queue is never visible. Using the touchscreen to move tracks is jerky and will sometim...

Music Fan

Plan Premium   Country United States   Device iPhone 6s   Operating System iOS 13.1.2   My Question or Issue My queue has not worked properly for a while. The last tr...

Loxer

Community Legend

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Can't share anything to Instagram Stories

PlanPremiumCountryLithuaniaDeviceiPhone XROperating SystemiOS 13.1.2Spotify Version 8.5.25Instagram Version112.0 My Question or IssueCan't share anything (playlist, song, album, etc.) to Instagram Stories. Was working 2 weeks ago. Not working until t...

Visitor

Plan Premium Country Lithuania Device iPhone XR Operating System iOS 13.1.2 Spotify Version  8.5.25 Instagram Version 112.0   My Question or Issue Can't share anything (playli...

Jacob

Community Legend

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

[iOS][Other] No rewind on lock screen iOS 13

Hello! When I lock my screen and I'm playing music I'm unable to rewind a song. A hamburger menu appears that allows me to Thumb up/down a song. How do I get rewind back? I've uninstalled the app a number of times, on a fresh install it works but wit...

Visitor

  Hello!    When I lock my screen and I'm playing music I'm unable to rewind a song.    A hamburger menu appears that allows me to Thumb up/down a song.    H...

Loxer

Community Legend

1036 Views

1 replies

0 likes

iOS
Other
  • 1036 Views
  • 1 replies
  • 0 likes

Next/Skip Song Bug

PlanPremiumDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueWhen I press next to skip a song it restarts that song instead. The song name changes but the album art will not. The song time/progress are blank. Pressing skip a second time s...

Visitor

Plan Premium Device iPhone 11 Pro Operating System iOS 13   My Question or Issue When I press next to skip a song it restarts that song instead. The song name changes but the album art w...

Loxer

Community Legend

1019 Views

1 replies

0 likes

  • 1019 Views
  • 1 replies
  • 0 likes

Queue bug

PlanFree/PremiumCountryNorwayDeviceiPhone XROperating SystemiOS 13.1.2 My Question or IssueThe queue in the iOS version does not work correctly. When I swipe left to right / add to queue from ... menu it says that the song is added to the queue. That...

Casual Listener

Plan Free/Premium Country Norway Device iPhone XR Operating System iOS 13.1.2   My Question or Issue The queue in the iOS version does not work correctly. When I swipe left to right / ...

tranite

Casual Listener

1588 Views

3 replies

1 likes

  • 1588 Views
  • 3 replies
  • 1 likes