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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85980 Views
  • 19 replies
  • 38 likes
  • 85980 Views
  • 19 replies
  • 38 likes

Videos are blocking offline player, even in locked mode

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 12 My Question or IssueWhen app is in offline mode and a video is in the playlist the play button won’t work, both built in iOS, headset control and inside the app. You have to skip past the ...

  • Casual Listener
  •   Plan Premium Country Sweden Device iPhone XR Operating System iOS 12   My Question or Issue When  app is in offline mode and a video is in the playlist the play button won...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Auto sort playlist by newest

hi all, I have some public playlists with 600+ songs that I update weekly with new songs. I really would like to have a general setting of that playlist, that the total playlist will be sorted by newest added on top automaticly. It is a lot of work f...

  • Visitor
  • hi all,  I have some public playlists with 600+ songs that I update weekly with new songs. I really would like to have a general setting of that playlist, that the total playlist will be sorted...
  • 659 Views
  • 0 replies
  • 0 likes
  • playlist sort
    sort playlist
  • 659 Views
  • 0 replies
  • 0 likes

Problems through "See All Songs" after searching up an Artist.

Hi, For a few days now I have encountered the following problem: When I search up an Artist, then click "See All Songs", then click on a song to listen to it will play the song I click & only that song. Once the song is over it doesn't go to the next...

  • Newbie
  • Hi,   For a few days now I have encountered the following problem:   When I search up an Artist, then click "See All Songs", then click on a song to listen to it will play the song I cl...
  • Aframk
  • Visitor
  • 796 Views
  • 2 replies
  • 3 likes
  • 796 Views
  • 2 replies
  • 3 likes

Shuffle Play Turns on "Sticky" Shuffle

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueBefore the update, if I used the Shuffle Play button in a playlist, it would simply shuffle that playlist. However, now when I click Shuffle Play in a playlist, it turns ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12.4   My Question or Issue Before the update, if I used the Shuffle Play button in a playlist, it would simply shuffle th...
  • 371 Views
  • 0 replies
  • 1 likes
  • 371 Views
  • 0 replies
  • 1 likes

Your local file syncing is DREADFUL! And not always working!

For sure are you doing my head in. I have checked my settings so many times. Local files play FINE on my Mac. When I check my iPhone, the songs won't play saying I can download it/sync it. I DID! Songs get changed to different names on the iPhone dep...

  • Gig Goer
  • For sure are you doing my head in. I have checked my settings so many times. Local files play FINE on my Mac. When I check my iPhone, the songs won't play saying I can download it/sync it. I DID! Son...
  • 499 Views
  • 0 replies
  • 0 likes
  • Syncing Local FIles
  • 499 Views
  • 0 replies
  • 0 likes

BMW Apple Carplay equalizer don't change sound if not restarted

PlanPremiumCountry DeviceiPhone X My Question or IssueI own several BMW models with NBT Evo and MGU with Apple Carplay activated and I have the issue with the equalizer in all cars. I have equalizer already setup but when I enter the car and music st...

  • Visitor
  • Plan Premium Country   Device iPhone X   My Question or Issue I own several BMW models with NBT Evo and MGU with Apple Carplay activated and I have the issue with the equalizer in a...
  • 781 Views
  • 0 replies
  • 0 likes
  • 781 Views
  • 0 replies
  • 0 likes

Video pausing in other apps when Spotify is is paused and in background

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 12.3 My Question or IssueI often play Spotify all night and when pausing and then going to Facebook app and starts a video the fb video pauses directly. To fix this I need to close Spotify. I ...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone X Operating System iOS 12.3   My Question or Issue I often play Spotify all night and when pausing and then going to Facebook app and starts a...
  • Tripl3
  • Casual Listener
  • 5190 Views
  • 5 replies
  • 10 likes
  • 5190 Views
  • 5 replies
  • 10 likes

iPhone not connecting to car after recent update

PlanPremiumCountryJapanDeviceiPhone SEOperating SystemiOS 12.4 My Question or IssueAfter the recent update, 8.5.19, Spotify fails to connect to my car audio through a USB cable with my iPhone, however Apple Music and other apps still connect fine.

  • Visitor
  •   Plan Premium Country Japan Device iPhone SE Operating System iOS 12.4   My Question or Issue After the recent update, 8.5.19, Spotify fails to connect to my car audio through a...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes

Local files not appearing on iPhone AFTER playlist downlaoded.

PlanPremiumCountryAustraliaDeviceiPhone 6 and Windows DesktopOperating SystemiOS 12 and Windows 10 My IssueI have downloaded many local files from my computer to my phone in the past. Each one, I moved from the Local Files playlist on my PC to their ...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 6 and Windows Desktop Operating System iOS 12 and Windows 10   My Issue I have downloaded many local files from my computer to my phone in ...
  • 800 Views
  • 0 replies
  • 0 likes
  • iphone
    local files
    syncing
    Windows
  • 800 Views
  • 0 replies
  • 0 likes

iPhone 8 glitch

PlanPremiumCountry DeviceiPhone 8Operating System(iOS 10 My Question or IssueWhenever I leave Spotify on in the background after using it and I pause my music, the button will still show that it’s playing (even though it’s not). And if I go on anothe...

  • Newbie
  • Plan Premium Country   Device iPhone 8 Operating System (iOS 10   My Question or Issue Whenever I leave Spotify on in the background after using it and I pause my music, the butto...
  • Loxer
  • Community Legend
  • 658 Views
  • 1 replies
  • 0 likes
  • 658 Views
  • 1 replies
  • 0 likes

iOS Carplay Null Error

PlanPremiumCountry: UK DeviceiPhone 6Operating SystemiOS 12 My Question or IssueSpotify has been poor at connecting via Apple Carplay for a while - and it’s the only app I’m having issues with. Upon connecting and starting Carplay and selecting Spoti...

  • Regular
  • Plan Premium Country: UK   Device iPhone 6 Operating System iOS 12   My Question or Issue Spotify has been poor at connecting via Apple Carplay for a while - and it’s the only app...
  • tombalas
  • Newbie
  • 6120 Views
  • 11 replies
  • 2 likes
  • apple
    Carplay
    iOS
    Skoda
  • 6120 Views
  • 11 replies
  • 2 likes

Spotify doesnt change to car view when i start my Smart ForFour

CountryGermanyDevice(iPhone XR)Operating System(iOS 12) My Question or IssueHey! A few Weeks ago i got my new Smart ForFour, since this day i try to get the car view mode in spotify when its connected to my car bluetooth, i have a normal radio with b...

  • Newbie
  • Country Germany Device (iPhone XR) Operating System (iOS 12)   My Question or Issue Hey! A few Weeks ago i got my new Smart ForFour, since this day i try to get the car view mode in spot...
  • 471 Views
  • 0 replies
  • 0 likes
  • 471 Views
  • 0 replies
  • 0 likes

Titre et album enregistré

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Depuis quelques temps, je ne pourrai pas dire exactement , J’ai perdu dans ma liste d’album ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  D...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

iPhone screen locking while playing and connected to charger

Hello,My phone screen locks while plugged in, I’d like to see album art and song title while I drive but it automatically locks after 30sec even though it’s plugged in.Stop the dim it's not a solution... or disable Autolock.. or use waze...Can you pr...

  • Casual Listener
  • Hello, My phone screen locks while plugged in, I’d like to see album art and song title while I drive but it automatically locks after 30sec even though it’s plugged in. Stop the dim it's not a s...
  • 403 Views
  • 0 replies
  • 3 likes
  • 403 Views
  • 0 replies
  • 3 likes

Apple Watch spotify connect bug

PlanPremiumCountryFinland Device(iPhone XS 64gb + Apple Watch Series 4 GPS)Operating System(iOS 12.4, WatchOS 5.3 ) My Question or IssueOn the apple watch spotify app, there is a simple bug/problem. I can't select my home pc as music output in Spotif...

  • Newbie
  • Plan Premium Country Finland   Device (iPhone XS 64gb + Apple Watch Series 4 GPS) Operating System (iOS 12.4, WatchOS 5.3 )   My Question or Issue On the apple watch spotify app,...
  • 1027 Views
  • 0 replies
  • 0 likes
  • Apple Watch
  • 1027 Views
  • 0 replies
  • 0 likes

iPhone 8 HUGE Battery Drain

PlanPremiumCountry Device(iPhone 8 )Operating System(iOS 12) My Question or IssueIt says spotify used 67% of my battery one song spends 3% of battery. I don’t want to go to Apple Music.)

  • Casual Listener
  • Plan Premium Country   Device (iPhone 8 ) Operating System (iOS 12)   My Question or Issue It says spotify used 67% of my battery one song spends 3% of battery. I don’t want to go...
  • Billy-J
  • Spotify Star
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

App closes after I open it

PlanPremiumCountryBrazilDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhen I log into my account, the app just stop working, and won't play any songs, because it just closes and don't open again. I tried reinstalling every way you sugges...

  • Casual Listener
  •   Plan Premium Country Brazil Device iPhone 7 Operating System iOS 12.4   My Question or Issue When I log into my account, the app just stop working, and won't play any songs, be...
  • Jose_M
  • Spotify Star
  • 770 Views
  • 3 replies
  • 0 likes
  • 770 Views
  • 3 replies
  • 0 likes

Albums out of order when sorting playlist by artists

(iPhone 8 Plus Operating System(iOS 12.4 My Question or IssueAlbums out of order when sorting playlist by artists. The playlist sorts perfectly when sorting by artists but the albums by the artists go out of order. See photo in attachment

  • Visitor
  •   (iPhone 8 Plus    Operating System (iOS 12.4   My Question or Issue Albums out of order when sorting playlist by artists. The playlist sorts perfectly when sorting by art...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Deleted waiting list keeps coming back

PlanPremiumCountryNetherlandsDeviceiPhone XS Max/ Macbook air My Question or IssueI added a couple of songs to my waiting list recently, but after i listend the songs, the songs come back in the waiting list everytime i open spotify, its very annoing...

  • Visitor
  •   Plan Premium Country Netherlands Device iPhone XS Max/ Macbook air   My Question or Issue I added a couple of songs to my waiting list recently, but after i listend the songs, th...
  • 449 Views
  • 0 replies
  • 0 likes
  • 449 Views
  • 0 replies
  • 0 likes

Sonos Speakers Disappearing Permanently

I've been having a consistent problem with the spotify app on iOS. Starting from a fresh install, I login to my account, and am able to see ALL my Sonos speakers at home (3 speakers) and the office (3 speakers) from the devices menu. However, if I to...

  • Visitor
  • I've been having a consistent problem with the spotify app on iOS.    Starting from a fresh install, I login to my account, and am able to see ALL my Sonos speakers at home (3 speakers) a...
  • LVG1
  • Regular
  • 1286 Views
  • 1 replies
  • 2 likes
  • 1286 Views
  • 1 replies
  • 2 likes