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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43906 Views

44 replies

10 likes

  • 43906 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109455 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
  • 1670 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302024 Views

62 replies

16 likes

  • 302024 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127980 Views

19 replies

38 likes

  • 127980 Views
  • 19 replies
  • 38 likes

iOS queue isn't working properly

PlanPremium CountryUnited States DeviceiPhone 6s Operating SystemiOS 13.1.2 My Question or IssueMy queue has not worked properly for a while. The last track in the queue is never visible. Using the touchscreen to move tracks is jerky and will sometim...

Music Fan

Plan Premium   Country United States   Device iPhone 6s   Operating System iOS 13.1.2   My Question or Issue My queue has not worked properly for a while. The last tr...

Loxer

Community Legend

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes

Can't share anything to Instagram Stories

PlanPremiumCountryLithuaniaDeviceiPhone XROperating SystemiOS 13.1.2Spotify Version 8.5.25Instagram Version112.0 My Question or IssueCan't share anything (playlist, song, album, etc.) to Instagram Stories. Was working 2 weeks ago. Not working until t...

Visitor

Plan Premium Country Lithuania Device iPhone XR Operating System iOS 13.1.2 Spotify Version  8.5.25 Instagram Version 112.0   My Question or Issue Can't share anything (playli...

Jacob

Community Legend

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

[iOS][Other] No rewind on lock screen iOS 13

Hello! When I lock my screen and I'm playing music I'm unable to rewind a song. A hamburger menu appears that allows me to Thumb up/down a song. How do I get rewind back? I've uninstalled the app a number of times, on a fresh install it works but wit...

Visitor

  Hello!    When I lock my screen and I'm playing music I'm unable to rewind a song.    A hamburger menu appears that allows me to Thumb up/down a song.    H...

Loxer

Community Legend

1032 Views

1 replies

0 likes

iOS
Other
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  • 1 replies
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Next/Skip Song Bug

PlanPremiumDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueWhen I press next to skip a song it restarts that song instead. The song name changes but the album art will not. The song time/progress are blank. Pressing skip a second time s...

Visitor

Plan Premium Device iPhone 11 Pro Operating System iOS 13   My Question or Issue When I press next to skip a song it restarts that song instead. The song name changes but the album art w...

Loxer

Community Legend

1012 Views

1 replies

0 likes

  • 1012 Views
  • 1 replies
  • 0 likes

Queue bug

PlanFree/PremiumCountryNorwayDeviceiPhone XROperating SystemiOS 13.1.2 My Question or IssueThe queue in the iOS version does not work correctly. When I swipe left to right / add to queue from ... menu it says that the song is added to the queue. That...

Casual Listener

Plan Free/Premium Country Norway Device iPhone XR Operating System iOS 13.1.2   My Question or Issue The queue in the iOS version does not work correctly. When I swipe left to right / ...

tranite

Casual Listener

1579 Views

3 replies

1 likes

  • 1579 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can’t share the song on ig story

I already updated ios to 13.1.2 but it can't still share the song on ig story. What should I do? It takes a long time I see. I tried to re-install ig and spotify both but it doesn't work.

Casual Listener

I already updated ios to 13.1.2 but it can't still share the song on ig story. What should I do? It takes a long time I see. I tried to re-install ig and spotify both but it doesn't work. 

Peter

Spotify Legend

2197 Views

4 replies

4 likes

  • 2197 Views
  • 4 replies
  • 4 likes

Download Spotify Song Through Spotify api Swift

I am developing an iPhone application with integrating Spotify SDK. Is there any way I can download the Spotify song through any Spotify Api or any other way because I developing a music application which change the song bpm (Beats Per Minutes). But ...

Music Fan

I am developing an iPhone application with integrating Spotify SDK. Is there any way I can download the Spotify song through any Spotify Api or any other way because I developing&...

07znuqb0rqaonpb

Music Fan

3654 Views

4 replies

0 likes

  • 3654 Views
  • 4 replies
  • 0 likes

Local Files will not appear in iOS playlist

PlanPremiumCountryU.S.ADeviceiPhone 8Operating SystemiOS 12.3.1 My Question or IssueI made a playlist from my local files on my pc and I clicked download on both the pc and my phone and none of the songs showed up. Both device were on the same accoun...

Newbie

Plan Premium Country U.S.A Device iPhone 8 Operating System iOS 12.3.1   My Question or Issue I made a playlist from my local files on my pc and I clicked download on both the pc and m...

eltoch

Composer

944 Views

1 replies

1 likes

  • 944 Views
  • 1 replies
  • 1 likes

‘Auto-lock while charging’ update extremely dangerous in car

When the update came out that turned on the auto-lock feature while iPhone is charging, it became extremely dangerous to use this app while driving. It's made it really hard to listen to music in the car because you have to go through steps to unlock...

Newbie

When the update came out that turned on the auto-lock feature while iPhone is charging, it became extremely dangerous to use this app while driving. It's made it really hard to listen to music in the...

Loxer

Community Legend

1635 Views

1 replies

1 likes

  • 1635 Views
  • 1 replies
  • 1 likes

Solved!! sharing to instagram stories

PremiumUSA DeviceiPhone 8Operating SystemiOS 13 My Question or IssueFor the past 5 days, I have not been able to share songs/playlists to Instagram stories for whatever reason. I have been getting the same error message "oops!..." and it's super frus...

Visitor

Premium USA   Device iPhone 8 Operating System iOS 13   My Question or Issue For the past 5 days, I have not been able to share songs/playlists to Instagram stories for whatever re...

Loxer

Community Legend

1922 Views

2 replies

1 likes

  • 1922 Views
  • 2 replies
  • 1 likes

instagram, can not share the story. Please help to delete and install 2 applications.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

1006 Views

2 replies

0 likes

  • 1006 Views
  • 2 replies
  • 0 likes

I CAN'T SHARE A SONG ON MY INSTAGRAM STORIES

I re instaled instagram and spotify and non of the seem to help me share my songs on my histories. HELP DeviceiPhone XsOperating SystemiOS 13

Newbie

I re instaled instagram and spotify and non of the seem to help me share my songs on my histories. HELP   Device iPhone Xs Operating System iOS 13      

Loxer

Community Legend

4253 Views

2 replies

0 likes

  • 4253 Views
  • 2 replies
  • 0 likes

Spotify not sharing to Instagram story

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor the last three days when I have tried to share a song to my Instagram story I get the err...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue For the...

Loxer

Community Legend

1619 Views

4 replies

3 likes

  • 1619 Views
  • 4 replies
  • 3 likes

Wrong song displayed

PlanPremiumCountryUnited KingdomDeviceiPhone 7 Operating SystemiOS 12.1.4 My Question or IssueWhen playing to a wireless speaker that has Spotify connect, if I skip to a specific song in the que the song display will not change on my phone. Only afte...

Newbie

Plan Premium Country United Kingdom Device iPhone 7  Operating System iOS 12.1.4   My Question or Issue When playing to a wireless speaker that has Spotify connect, if I skip to a...

mattemge

Newbie

2679 Views

3 replies

2 likes

Wrong track information
  • 2679 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Shuffle only shuffling small subset of large playlist, when streaming to other device from iPhone

I'm on an iPhone 6s, I have a playlist of just ~8k songs., and I'm noticing weird behavior with the shuffle feature. Here are the steps I take to recreate the issues: (I am also attaching a collection of screenshots that are numbered based on the lis...

Casual Listener

I'm on an iPhone 6s, I have a playlist of just ~8k songs., and I'm noticing weird behavior with the shuffle feature. Here are the steps I take to recreate the issues: (I am also attaching a collectio...

Katerina

Spotify Legend

52432 Views

130 replies

88 likes

Shuffle in playlists
  • 52432 Views
  • 130 replies
  • 88 likes

Cannot delete a playlist

Monthly subscriptionDeviceiPhone 6Operating SystemiOS 12.4.1 My Question or Issue:I followed a Spotify playlist called Echoes of Vietnam. Something happened with the playlist and it won’t let me unfollow it. In fact, none of the songs on that playlis...

Casual Listener

  Monthly subscription Device iPhone 6 Operating System iOS 12.4.1   My Question or Issue: I followed a Spotify playlist called Echoes of Vietnam. Something happened with the playli...

Emilia_8

Community Legend

1013 Views

1 replies

0 likes

  • 1013 Views
  • 1 replies
  • 0 likes

Downloading

Why are my playlists not downloading? It says waiting to download but it never happens. Why? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Why are my playlists not downloading? It says waiting to download but it never happens. Why?  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) O...

eltoch

Composer

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes

Blank liked songs list on new iphone

hi I just changed phone and logged into Spotify. All my playlists are there etc but the liked song list is simply blank. Screenshot attached.

Visitor

hi I just changed phone and logged into Spotify. All my playlists are there etc but the liked song list is simply blank. Screenshot attached. 

eltoch

Composer

996 Views

1 replies

0 likes

  • 996 Views
  • 1 replies
  • 0 likes

Screen now dims and shuts off when connected to a charger

Plan: Premium (subscriber since 2013)Country: USA Device: iPhone XS MaxOperating System: iOS 12.3.1 The screen now dims and then shuts off when connected to a charger. I use Spotify in my car and have the phone connected to a wireless charger. For th...

Music Fan

Plan: Premium (subscriber since 2013) Country: USA   Device: iPhone XS Max Operating System: iOS 12.3.1   The screen now dims and then shuts off when connected to a cha...

Keith10

Casual Listener

4698 Views

15 replies

26 likes

  • 4698 Views
  • 15 replies
  • 26 likes

BUG: Music won't stop

Somtimes (can't savely reproduce) if you disconnect the USB-Audio (form BMW Car) Spotify wont stop playing Music. Even if you force close the app and/or press Stop on the iOS LockScreen Spotify keepls playing over iPhone-Speaker. Happens with my iPho...

Regular

Somtimes (can't savely reproduce) if you disconnect the USB-Audio (form BMW Car) Spotify wont stop playing Music. Even if you force close the app and/or press Stop on the iOS LockScreen Spotify keepl...

698 Views

0 replies

0 likes

  • 698 Views
  • 0 replies
  • 0 likes