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Spotify buffering

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Spotify buffering

Newbie

Plan

Premium

Country

 Australia

Device

iPhone 7plus

Operating System

iOS12

 

 

My Question or Issue: hi Spotify community, recently my Spotify skips songs or fast forawards or even pauses by itself for some reason on its own while headphones are on. I have tried restarting my phone and it still happens 

I have tried reinstalling the Spotify app and it still happens 

I have also removed all offline devices from my account yet it still happens 

any sort of help will be appreciated greatly! 

Kind Regards, 

 

1 ACCEPTED SOLUTION

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Re: Spotify buffering

Composer

This could be caused by a couple of issues:

1)poor Network connection. If your network connection (cellular or wifi) isn't capable of streaming music at the standard quality, it could result in buffering which would produce gaps in playback. You could adjust the streaming quality under settings>Music Quality

 

2)there could be interference from your headphones. Spotify responds to handsfree communication from headphone buttons. If this has been shorted in your headphones or is being pressed on accident, it could cause Spotify to pause or even skip songs. See if this occurs with another pair of headphones, or even without headphones at all. 

View solution in original post

1 Reply
Highlighted
Solution!

Re: Spotify buffering

Composer

This could be caused by a couple of issues:

1)poor Network connection. If your network connection (cellular or wifi) isn't capable of streaming music at the standard quality, it could result in buffering which would produce gaps in playback. You could adjust the streaming quality under settings>Music Quality

 

2)there could be interference from your headphones. Spotify responds to handsfree communication from headphone buttons. If this has been shorted in your headphones or is being pressed on accident, it could cause Spotify to pause or even skip songs. See if this occurs with another pair of headphones, or even without headphones at all. 

View solution in original post

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