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The "Downloads" option is not displayed on "Library" tab options list.

The "Downloads" option is not displayed on "Library" tab options list.

The "Downloads" option is not displayed on "Library" tab options list.

Device: iPhone5

iOS: 10.2.1 (14D27)

Spotify version: 8.2.0

 

Explanation:

I had a Premium plan and now I have upgraded to a Family plan and invited my father to join the account, he had a regular account before.

The problem is happening on his device. After I added him to the Family plan I was teaching him on his device to download music and when I was about to show him where he could see all the downloaded content the option wasn't there. I have deleted the app and installed it again, nothing seems to work.

On my device the app is fine, the "Download" option is there, but on his with his account it is not. By the way, my device is the exact same device with same iOS and app version.

Does this has something to do with the fact that I own the plan and he is only an invited person?

Hope this will be fixed soon!

WhatsApp Image 2017-04-05 at 23.44.35.jpg
Reply
1 Reply

Hey @ataner,

 

The feature is still slowly rolling out to all users so you might see it while another user doesn't.

 

https://support.spotify.com/using_spotify/troubleshooting2/why-am-i-seeing-different-features-than-m...

 

🙂

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