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Unable to Connect iPhone 4S to spotify with cable.

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Unable to Connect iPhone 4S to spotify with cable.

Hi, I cannot connect my iPhone to spotify to sync my music. I have tried wireless and with cable. I have unistalled both applications on my phone and PC and no fix. I have restared the devices and signed in with the same details and still no connection.

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Marked as solution

Hey! Welcome to the community 🙂 

 

Can you make sure:

- Both your PC and iPhone are directly connected to the same wireless network. 

- Your windows firewall (or other security software) is temporarily disabled. 

- You are running the Spotify desktop client as admin, by right clicking on the desktop icon and selecting "Run as Adminstrator" (make sure Spotify is complete closed when doing this)

- You are logged in using exactly the same details on both clients. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

2 Replies
Marked as solution

Hey! Welcome to the community 🙂 

 

Can you make sure:

- Both your PC and iPhone are directly connected to the same wireless network. 

- Your windows firewall (or other security software) is temporarily disabled. 

- You are running the Spotify desktop client as admin, by right clicking on the desktop icon and selecting "Run as Adminstrator" (make sure Spotify is complete closed when doing this)

- You are logged in using exactly the same details on both clients. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thanks for the reply. Clicking run as administrator seemed to fix the problem. thanks.

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