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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36992 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102493 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299084 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125767 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playlist freezing and not playing

On my iPad one of my playlist keeps freezing. I can't scroll through the songs or skip, it won't let me do anything. Then it only plays one song from the playlist and stops. I've tried powering down my iPad but that doesn't work.

Casual Listener

On my iPad one of my playlist keeps freezing. I can't scroll through the songs or skip, it won't let me do anything. Then it only plays one song from the playlist and stops. I've tried powering do...

Jpinon28

Casual Listener

1407 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

can't get songs to download to offline

it just shows a spinning thinking circle... forever. and ever. I have premium. and I've tried stopping the sync, flipping it back on, closing app, downloading only a one song playlist.. nothing works. please help. this is taking much value out of my ...

Casual Listener

it just shows a spinning thinking circle... forever. and ever. I have premium. and I've tried stopping the sync, flipping it back on, closing app, downloading only a one song playlist.. nothing works...

Jenholdren

Regular

924 Views

4 replies

0 likes

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  • 4 replies
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Either song has a problem or local copy is corrupted.

When i play Pink Floyd's Pigs (Three Different Ones) off of animals, about 1:20 in or so it cosistently says unable to play track. Is there a way to fix this without reinstalling the app??

Visitor

When i play Pink Floyd's Pigs (Three Different Ones) off of animals, about 1:20 in or so it cosistently says unable to play track. Is there a way to fix this without reinstalling the app??

user-removed

Not applicable

1262 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

cannot play songs offline

Hi, my songs won't sync on my iphone. No problems from my Ipad. i'm going on a two weeks vacation soon and I am desperate to get this to work. what to do?

Casual Listener

Hi,   my songs won't sync on my iphone. No problems from my Ipad. i'm going on a two weeks vacation soon and I am desperate to get this to work.   what to do?

gak

Casual Listener

677 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Dragging Playlists

Is it possible to drag music from Spotify to my Itunes library?

Newbie

Is it possible to drag music from Spotify to my Itunes library?

Adam

Roadie

667 Views

1 replies

0 likes

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  • 1 replies
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Spotify stops after about 2 minutes on ipad app

I have a premium account and use Spotify on desktop, iphone and ipad. Desktop and iphone are working fine but my ipad app stops playing music after about 2 minutes. I get no message such as 'we paused play as another device is using your account' (it...

Newbie

I have a premium account and use Spotify on desktop, iphone and ipad.   Desktop and iphone are working fine but my ipad app stops playing music after about 2 minutes. I get no message such a...

Choochtown

Newbie

1164 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Recent playlists don't sync offline

For some days now my three newer playlist don't stay available offline even if I set them to be so. Each time I reopen spotify I have to do it again... most annoying!! Please fix it!!

Visitor

For some days now my three newer playlist don't stay available offline even if I set them to be so. Each time I reopen spotify I have to do it again... most annoying!! Please fix it!!

Peter__

Community Legend

531 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Cannot install premium on iPad

Already pay for the premium service, but cannot.get this onto the iPad,only the standard version.Can anyone help please?

Newbie

Already pay for the premium service, but cannot.get this onto the iPad,only the standard version. Can anyone help please?

Peter__

Community Legend

467 Views

1 replies

0 likes

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  • 1 replies
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Spotify keeps randomly stopping on my iPod touch.

Spotify keeps stalling in my iPod touch. I've tried logging out and back I again but no better. Then tried deleting the App and reinstalling but now it's constantly trying to connect and I can't get any of my tracks. Can someone help me to resolve.

Casual Listener

Spotify keeps stalling in my iPod touch. I've tried logging out and back I again but no better. Then tried deleting the App and reinstalling but now it's constantly trying to connect and I can't get ...

meahtenoha

Spotify

976 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Premium trail period finished but have account

Hi all, Have a premium account. Works perfectly on my samsung, android phone, but now I got a new iPad and it says the trail period has finished....but it does play all music. Bit strange. Logged in and out several timesLogged out , reinstalled app a...

Regular

Hi all,   Have a premium account. Works perfectly on my samsung, android phone, but now I got a new iPad and it says the trail period has finished....but it does play all music. Bit strange. ...

Peter__

Community Legend

1308 Views

6 replies

0 likes

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  • 6 replies
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RADIO STATIONS LIMITED TO 20 ?!?!

Added 30 radio stations via my Mac (OSX 10.8.2). Those 30 stations DO appear on my iPad 3 (iOS 6.0.1). ONLY 20 of them appear on my iPhone 5 (iOS 6.0.1). And, most strange of all, ONLY 20 stations now appear on my Mac. What's up ??

Newbie

Added 30 radio stations via my Mac (OSX 10.8.2).   Those 30 stations DO appear on my iPad 3 (iOS 6.0.1).   ONLY 20 of them appear on my iPhone 5 (iOS 6.0.1).   And, most st...

michaellythgoe

Regular

753 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Just opened account using email address and cannot login to mobile app.

Just created a new login using my email address on the web site. I can login into the web site just fine, however the app on my iPad keeps telling me that my login information is invalid.

Casual Listener

Just created a new login using my email address on the web site. I can login into the web site just fine, however the app on my iPad keeps telling me that my login information is invalid. 

Joe

Community Legend

2061 Views

18 replies

0 likes

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offline lists not syncing

like many others, my offline playlists are suddenly not syncing on my phone. i've tried turning my phone off, closing the app, even uninstalling then reinstalling the app, closing the app on my computer to see if that was causing problems, etc. pleas...

Casual Listener

like many others, my offline playlists are suddenly not syncing on my phone. i've tried turning my phone off, closing the app, even uninstalling then reinstalling the app, closing the app on my compu...

Joe

Community Legend

1302 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

iPhone 5 not recognized in devices

I have an iPhone 5 iOS 6.1.4 and using a Macbook Air. I am a premium user. I have read all the support threads and none of the fixes seem to be working for me. I am connected on the same wifi, but the iphone will not show up under the devices tab on ...

Casual Listener

I have an iPhone 5 iOS 6.1.4 and using a Macbook Air. I am a premium user. I have read all the support threads and none of the fixes seem to be working for me. I am connected on the same wifi, bu...

Joe

Community Legend

2291 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Solved!! iPod Nano 7G

hey i'm going to buy a ipod nano 7g and i'm not sure if it works already with spotify. Does somebody know something about syncing it with spotify ?

Music Fan

hey i'm going to buy a ipod nano 7g and i'm not sure if it works already with spotify. Does somebody know something about syncing it with spotify ?

Joe

Community Legend

6549 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPhone 4 not working with premium

Hi I have a spotify premium account that is used at my house in Logan. I'm in bountiful right now and whenever I log in to spotify on my iPhone and try to choose a song is tells me spotify premium is required. How do I fix this?

Newbie

Hi I have a spotify premium account that is used at my house in Logan. I'm in bountiful right now and whenever I log in to spotify on my iPhone and try to choose a song is tells me spotify premium is...

meahtenoha

Spotify

520 Views

2 replies

0 likes

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  • 2 replies
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Scratching / skipping sound when streaming from iPhone to Apple TV

I keep hearing this scratching sound every 10 seconds approximately when I stream music from my iPhone 4S Spotify App to my Apple TV. The sounds comes and goes. Anybody have this problem or know the fix? ThanksEJ

Casual Listener

I keep hearing this scratching sound every 10 seconds approximately when I stream music from my iPhone 4S Spotify App to my Apple TV. The sounds comes and goes. Anybody have this problem or know the ...

flabbygums

Newbie

916 Views

1 replies

0 likes

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  • 1 replies
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Iphone 4 - telling me I need premium

I downloaded the free spotify app and logged in to start playing my playlists. I then used it to play music and it was fine, I tried to use it today and it keeps telling me I cannot play my playlists as I need to get Spotify premium but playing it on...

Newbie

I downloaded the free spotify app and logged in to start playing my playlists. I then used it to play music and it was fine, I tried to use it today and it keeps telling me I cannot play my playlists...

Joe

Community Legend

2690 Views

5 replies

0 likes

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  • 5 replies
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Solved!! iPod Shuffle Local files??

How can I sync my Spotify playlists to my iPod Shuffle? I have tried and the mac app says I can only sync local files to my ipod shuffle. Does this mean I can only put songs I own on my ipod shuffle?? I have a couple spotify playlists of music I don'...

Newbie

How can I sync my Spotify playlists to my iPod Shuffle? I have tried and the mac app says I can only sync local files to my ipod shuffle. Does this mean I can only put songs I own on my ipod shuffle?...

Joe

Community Legend

7678 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! how to connect ipod touch 3G to spotify?

Hello! I can't connect my ipod touch 3G to spotify. The ipod does't appear in the list of the devices. Please help... thanks!

Casual Listener

Hello!  I can't connect my ipod touch 3G to spotify. The ipod does't appear in the list of the devices.   Please help... thanks!

Joe

Community Legend

4466 Views

4 replies

0 likes

  • 4466 Views
  • 4 replies
  • 0 likes