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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232698 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114280 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2317 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303988 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129687 Views

19 replies

38 likes

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Iphone 4s airplay sound drop outs

When Im streaming from my Ipone 4S there are so many drop outs in the music stream. When I stream from my daugthers Iphone 3s there are no problems at all. Wifi is a time capsule. Hope anyone can help it is driving me crazy, and is so bad that I prac...

Newbie

When Im streaming from my Ipone 4S there are so many drop outs in the music stream. When I stream from my daugthers Iphone 3s there are no problems at all. Wifi is a time capsule. Hope anyone c...

Joe

Community Legend

869 Views

2 replies

0 likes

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Using Spotify with my 2012 Honda Civic?

Alright, so around the end of August I got a 2012 Honda Civic with the i-MID system. I was really excited to start using it, but I was unable to get it to work with Spotify. As in the album info as well as artwork never appear. Is there anyway to mak...

Regular

Alright, so around the end of August I got a 2012 Honda Civic with the i-MID system. I was really excited to start using it, but I was unable to get it to work with Spotify. As in the album info as w...

M4RK

Casual Listener

3218 Views

3 replies

1 likes

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  • 1 likes

Lost Playlists

Hi I had a free Spotify account. Now I bought a new subscription for my Iphone, Netcom, with Spotify included. In the process for installing this new account, all my playlists are lost. What happened? what can I do? Steinar

Newbie

Hi   I had a free Spotify account. Now I bought a new subscription for my Iphone, Netcom, with Spotify included.   In the process for installing this new account, all my playlists a...

Liam

Community Legend

549 Views

2 replies

0 likes

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iphone 5 mit Spotify im Honda Civic 9 Sport (2012)

Hallo zusammen, mein Honda erkennt spotify nicht wenn ich das iphone 5 über USB anschließe, ich bekomme nur die Meldung, kein Titel verfügbar. Jemand eine Idee? Wäre echt super!! Hey there! i m trying to use spotifdy on my iphone 5 in my new hondy ci...

Casual Listener

Hallo zusammen,  mein Honda erkennt spotify nicht wenn ich das iphone 5 über USB anschließe, ich bekomme nur die Meldung, kein Titel verfügbar.  Jemand eine Idee? Wäre echt super!! ...

669 Views

0 replies

0 likes

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Certain radio stations won't start on iPad, iPhone, Mac

For the last few weeks the radio function hasn't been working properly on all of my spotify devices: iPad, iPhone, MacBook. once I play a radio genre eg Indie, I then can't play it again, getting the "Sorry this radio station cannot be started" messa...

Newbie

For the last few weeks the radio function hasn't been working properly on all of my spotify devices: iPad, iPhone, MacBook.   once I play a radio genre eg Indie, I then can't play it again, ...

Joe

Community Legend

2518 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Won't download offline, ipdad

I am very frustrated with this. It will download on my iPhone 4S, but not my ipdad. Plenty of space, etc.

Regular

I am very frustrated with this. It will download on my iPhone 4S, but not my ipdad. Plenty of space, etc.

Joe

Community Legend

564 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Wont Sync for Offline Use to Iphone 4

I have had spotify premium for the last four months and I have not been able to sync my whole starred playlist to be available offline once in four months. It syncs half the songs, or three quarters of the song but one or two songs always mess up the...

Newbie

I have had spotify premium for the last four months and I have not been able to sync my whole starred playlist to be available offline once in four months. It syncs half the songs, or three quarters ...

Joe

Community Legend

397 Views

1 replies

0 likes

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Trending playlists on ipad

The trending playlists and top 100 on the what's new page is not there. How do I fix this?

Newbie

The trending playlists and top 100 on the what's new page is not there. How do I fix this?

Joe

Community Legend

394 Views

1 replies

0 likes

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Solved!! Spotify 30 day free trial won't work on devices

Today I activated the spotify 30day premium trial. However, when I go to play a song on my phone it says only preium users get this feature... Both are on the same account ( i checked already) and I've tried logging back in and out. When I go to acco...

Casual Listener

Today I activated the spotify 30day premium trial. However, when I go to play a song on my phone it says only preium users get this feature... Both are on the same account ( i checked already) and ...

Rishigaiha

Casual Listener

2601 Views

2 replies

0 likes

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Error code 5600 bartender failed Discover Page

I am receiving the following error for ios 6.1.4 iphone 5 with Spotify client 0.6.4.2 core v0.0.0.999 whenever I try to access the Discover tab - http://imageshack.us/a/img191/7554/oazp.jpg . Reinstalling the program did not resolve the issue.

Newbie

I am receiving the following error for ios 6.1.4 iphone 5 with Spotify client 0.6.4.2 core v0.0.0.999 whenever I try to access the Discover tab - http://imageshack.us/a/img191/7554/oazp.jpg . Reinsta...

Jamie

Spotify Legend

1217 Views

2 replies

0 likes

Error 5600 com.spotify.hermes bartender
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Why do I have to pay for premium iphone app when i already subscribe to premium?

Why do I have to pay for the spotify premium app for my iPhone when I already subscribe to a premium account? I already have spotify on my desktop and on my ipad and I never had to pay for any software then. I just installed logged in with my spotify...

Newbie

Why do I have to pay for the spotify premium app for my iPhone when I already subscribe to a premium account? I already have spotify on my desktop and on my ipad and I never had to pay for any softw...

StevenR

Roadie

5666 Views

4 replies

0 likes

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Albums auto-expand to show tracklist - Annoying!

On the iPad if you select an artist you get a nice window coming in from the right that shows all the albums. Nice, right? Except, as you scroll down through the albums, they expand out to show the tracklist, so that if you're trying to get to the bo...

Newbie

On the iPad if you select an artist you get a nice window coming in from the right that shows all the albums. Nice, right?    Except, as you scroll down through the albums, they expand ...

Alexlotl

Newbie

568 Views

2 replies

1 likes

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  • 1 likes

Thanks spotify

Just wanted to say thanks, I love how I have to have a Facebook to log in because you won't accept my username ever, I love that my radio doesn't play half my stations and I love being a paid user that can't get any customer support. F u spotify I'm ...

Visitor

Just wanted to say thanks, I love how I have to have a Facebook to log in because you won't accept my username ever, I love that my radio doesn't play half my stations and I love being a paid user th...

Adam

Roadie

725 Views

5 replies

1 likes

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Iphone not showing up in devices and music not syncing

I have spotify premium and a new iPhone 5 and I synced some of my playlists from spotify. Then I plugged my iPhone in and it synced with iTunes. Now when I plug my iPhone in it automatically syncs with iTunes and does not show up in spotify. What do ...

Newbie

I have spotify premium and a new iPhone 5 and I synced some of my playlists from spotify. Then I plugged my iPhone in and it synced with iTunes. Now when I plug my iPhone in it automatically syncs wi...

Joe

Community Legend

645 Views

1 replies

0 likes

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iPod Touch stopped syncing and Orange ! symbol near tracks

Hi guys my iPod Touch 5th Gen stopped syncing files, and now displays a round orange circle with an ! (exclamaiton mark) in it near all unsycned tracks. any ideas what the problem is?? thanks

Regular

Hi guys   my iPod Touch 5th Gen stopped syncing files, and now displays a round orange circle with an ! (exclamaiton mark) in it near all unsycned tracks.   any ideas what the probl...

Peter__

Community Legend

916 Views

4 replies

0 likes

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My iPhone has only synced 279 out of 760 songs..when trying to use offline,I have enough memory?

Hi I have synced 279 songs out of 760 when offline.....I have enough memory on my phone...I have tried deleting the app and starting again....call me lazy but I dont fancy reading thou 2500 posts trying to find the answer....

Casual Listener

Hi I have synced 279 songs out of 760 when offline.....I have enough memory on my phone...I have tried deleting  the app and starting again....call me lazy but I dont fancy reading thou 250...

Disco35

Casual Listener

621 Views

4 replies

0 likes

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Spotify! What a load of rubbish!

It doesnt sync unless you its the whole libray. So you manually sync but theres no where to start the sync! I cant see it anyway! I cant check whats on my ipod! i have to disconnect and then plug in to listen to whats there and then... Its just one s...

Casual Listener

It doesnt sync unless you its the whole libray. So you manually sync but theres no where to start the sync! I cant see it anyway! I cant check whats on my ipod! i have to disconnect and then plug...

Greg

Roadie

552 Views

1 replies

0 likes

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Solved!! i cant sync from spotify to my iPod!!!!!

Am i being a total thick head here or what! I cant use this thing because i dont have an sd card and now i cant put music on my ipod shuffle. I just dont know what to do! theres no instructions! theres a green downwards arrow by the playlist in spoti...

Casual Listener

Am i being a total thick head here or what! I cant use this thing because i dont have an sd card and now i cant put music on my ipod shuffle. I just dont know what to do! theres no instructions! th...

Joe

Community Legend

588 Views

1 replies

0 likes

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  • 1 replies
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Lost all music on my Ipod after a sync

Hi, After made a sync (asking for a back-up) between my I pod and spotify, I have lost all my music store in my ipod. I have found a file name "storage" on my pc, but all of these file are not mp3 Could you tell me where this backup has been store? H...

Newbie

Hi,   After made a sync (asking for a back-up) between my I pod and spotify, I have lost all my music store in my ipod. I have found a file name "storage" on my pc, but all of these file a...

649 Views

0 replies

0 likes

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Why wont spotify APP import my itunes library?

I've got a bunch of songs in my iTunes library on my iPhone and my Spotify APP is not importing them. They'll play on my Macbook Air, but not on my iPhone APP. The songs are greyed out. Any ideas what I'm doing wrong?

Newbie

I've got a bunch of songs in my iTunes library on my iPhone and my Spotify APP is not importing them. They'll play on my Macbook Air, but not on my iPhone APP.   The songs are greyed out. ...

Joe

Community Legend

1422 Views

2 replies

0 likes

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