Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 21171 Views
  • 13 replies
  • 30 likes
  • 21171 Views
  • 13 replies
  • 30 likes

Soundrop for mobile?

Wil soundrop be coming to mobile? Love discovering new tracks on the app, would be great if I could do it whilst I'm on the go as well! Please add this to the mobile app!

  • Casual Listener
  • Wil soundrop be coming to mobile?   Love discovering new tracks on the app, would be great if I could do it whilst I'm on the go as well!   Please add this to the mobile app!
  • David
  • Spotify Legend
  • 693 Views
  • 2 replies
  • 0 likes
  • 693 Views
  • 2 replies
  • 0 likes

Offline playlists use 3G after syncing over WiFi

Hi, here's what I did (1) and what my problem is (2): 1) I have made a playlist (103 songs) available offline on my iPhone 5. For this, I made sure the app was open the whole time and the display didn't go to sleep. All songs show the green circle in...

  • Casual Listener
  • Hi,   here's what I did (1) and what my problem is (2):   1) I have made a playlist (103 songs) available offline on my iPhone 5. For this, I made sure the app was open the whole time a...
  • MichaelJerzak
  • Composer
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

iPad problems syncing

On my ipad, I try to sync music for offline (I have spotify premium) but it doesn't let me.. I just got premium yesterday and I was having problems with my account showing up as premium then. However, I restarted my ipad and re downloaded spotify whi...

  • Newbie
  • On my ipad, I try to sync music for offline (I have spotify premium) but it doesn't let me.. I just got premium yesterday and I was having problems with my account showing up as premium then. However...
  • MichaelJerzak
  • Composer
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Local files won't go on to music app for ipod touch

the local files wont go on to the music app for my ipod touch. can i only listen to the local files through the spotify app?

  • Newbie
  • the local files wont go on to the music app for my ipod touch. can i only listen to the local files through the spotify app?
  • Peter__
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account

I have signed up for a premium account on my computer. I have had spotify free on my iphone for a while now. I cannot get my iphone to play spotify premium. everytime i try to play a song it says i must be a spotify premium member. Could this be that...

  • Casual Listener
  • I have signed up for a premium account on my computer. I have had spotify free on my iphone for a while now. I cannot get my iphone to play spotify premium. everytime i try to play a song it says i m...
  • mstome
  • Casual Listener
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

TO ALL PEOPLE HAVING TROUBLE SYNCING LOCAL FILES

I cannot take credit for this, i found a post hidden deep in the forum. But it worked for me. I know what your thinking, youve read the posts saying "THIS WORKS FOR ME" and it tells you to turn your firewall off/turn it on and off etc etc. I tried ab...

  • Casual Listener
  • I cannot take credit for this, i found a post hidden deep in the forum. But it worked for me. I know what your thinking, youve read the posts saying "THIS WORKS FOR ME" and it tells you to turn your ...
  • asdffrgtg
  • Newbie
  • 885 Views
  • 2 replies
  • 0 likes
  • 885 Views
  • 2 replies
  • 0 likes

Radio stations vanished after upgrade to iOS 6.1.3

I recently updated my ipad to iOS 6.1.3 and since then when I open spotify and go to radio there are no stations to choose....I reinstalled spotify but that made no difference. Does anyone know how I can get the radio back?

  • Newbie
  • I recently updated my ipad to iOS 6.1.3 and since then when I open spotify and go to radio there are no stations to choose.... I reinstalled spotify but that made no difference. Does anyone know how...
  • Leticia1978
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Screen size & postition

Is there a reason for having the album art drop down into the thumbsup/thumbsdown area? It cuts off the bottom of the album art image and there's a lot of wasted space above it to be moved to...Is this a "feature" or will this be fixed? This is on an...

  • Visitor
  • Is there a reason for having the album art drop down into the thumbsup/thumbsdown area? It cuts off the bottom of the album art image and there's a lot of wasted space above it to be moved to...Is th...
  • user-removed
  • Not applicable
  • 464 Views
  • 4 replies
  • 0 likes
  • 464 Views
  • 4 replies
  • 0 likes

Iphone not playing music at all

So my I have a premium account and none of my playlists or streamed songs play. If i delete the app and redownload it, the first song i play, wil play til about 2:00 minutes and then it pauses. If i try to change songs the song times and play/pause b...

  • Newbie
  • So my I have a premium account and none of my playlists or streamed songs play. If i delete the app and redownload it, the first song i play, wil play til about 2:00 minutes and then it pauses. If i ...
  • softtailkiki99
  • Casual Listener
  • 530 Views
  • 3 replies
  • 0 likes
  • 530 Views
  • 3 replies
  • 0 likes

Bug on the spotify app on Iphone

When you start to play a longer mix/song eg, 1 hour then if for eg 30 minutes have past and you recive a call, once you the music restarts it starts to play from the begining of the song.very irritating when you are out running for egjust wanted to r...

  • Regular
  • When you start to play a longer mix/song eg, 1 hour then if for eg 30 minutes have past and you recive a call, once you the music restarts it starts to play from the begining of the song. very irr...
  • Peter__
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Calls to my phone don't come in when spotify is playing

DescriptionWhenever I am listening to Spotify on my phone and a call attempts to come in Spotify stops for second and then continues playing and the call goes directly to Voicemail. This happens everytime I have spotify running. A more detailed descr...

  • Regular
  • Description Whenever I am listening to Spotify on my phone and a call attempts to come in Spotify stops for second and then continues playing and the call goes directly to Voicemail.  This happ...
  • Goodman
  • Spotify Legend
  • 8504 Views
  • 17 replies
  • 3 likes
  • 8504 Views
  • 17 replies
  • 3 likes

So... how much longer until we can sort playlists on iPhone?

Spotify on iPhone is half of the reason I currently pay for premium, but it's completely impractical for me considering the only sort option is oldest track first by default. I always sort by newest first on PC, and that's how I listen to my music. I...

  • Newbie
  • Spotify on iPhone is half of the reason I currently pay for premium, but it's completely impractical for me considering the only sort option is oldest track first by default. I always sort by newest ...
  • markdmc
  • Music Fan
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Fel användarnamn

Hur loggar man in på Iphone  med Isén ( obs tecknet )

  • Newbie
  • Hur loggar man in på Iphone  med Isén ( obs tecknet )
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Spotify on my iPhone is almost useless

It never synchs. It always pauses. Streaming is very slow, songs stutter, and some times take about 25 to 30 seconds to start streaming. When I'm in a hurry and I need my stuff synched while doing some stuff before leaving the house, I grab the phone...

  • Casual Listener
  • It never synchs. It always pauses. Streaming is very slow, songs stutter, and some times take about 25 to 30 seconds to start streaming. When I'm in a hurry and I need my stuff synched while doing so...
  • arik
  • Newbie
  • 446 Views
  • 3 replies
  • 1 likes
  • 446 Views
  • 3 replies
  • 1 likes

Sync while having screen locked. :-)

Hi. Just wonder, is it possible to keep syncing music offline when the screen on the iOS-device is locked as long it is connected to power? I think i read about this on the Spotify-help page after i started using Spotify on my iOS-device.

  • Regular
  • Hi.   Just wonder, is it possible to keep syncing music offline when the screen on the iOS-device is locked as long it is connected to power? I think i read about this on the Spotify-help page...
  • Freffa22
  • Regular
  • 4152 Views
  • 2 replies
  • 0 likes
  • 4152 Views
  • 2 replies
  • 0 likes

help please

i got spotify premium and have the receipt that was sent to my email but when im trying to listen to a song on my iphone or ipad it says you need premium. i need help

  • Newbie
  • i got spotify premium and have the receipt that was sent to my email but when im trying to listen to a song on my iphone or ipad it says you need premium. i need help
  • Peter__
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Offline playlists will not sync to iPhone 4

HiPlease can you help me, I have been trying for about 2 weeks now to sync my playlists I want made available offline, it has gotten to a point and will not sync anymore. This is not because I have reached 3,333 tracks or am on a 4th device. I pay fo...

  • Casual Listener
  • Hi Please can you help me, I have been trying for about 2 weeks now to sync my playlists I want made available offline, it has gotten to a point and will not sync anymore. This is not because I ha...
  • Vc0302
  • Casual Listener
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Says I am not a premium user when I am

I payed the 9.99 a month and then it stopped letting me listen to my own playlists. Said I had to be a premuim user which I am. I don't want to listen to the radio I want to listen to my song I downloaded ! HELPPPPP PLEASEEEE

  • Newbie
  • I payed the 9.99 a month and then it stopped letting me listen to my own playlists. Said I had to be a premuim user which I am. I don't want to listen to the radio I want to listen to my song I downl...
  • Peter__
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

New IOS update 2/27/13 taken away EQ from the app- also , what's with the recommendations?

I updated the app this morning to the new update and right away when I was in my car I noticed the music didn't sound "right" to me. I went to check if my EQ's had reset after the update and realized I could not bring them back up. Spotify, please FI...

  • Music Fan
  • I updated the app this morning to the new update and right away when I was in my car I noticed the music didn't sound "right" to me.   I went to check if my EQ's had reset after the update ...
  • Fraga
  • Newbie
  • 1335 Views
  • 4 replies
  • 10 likes
  • 1335 Views
  • 4 replies
  • 10 likes

ima premium user got the recipt says my card will be charged but

the problem is i cant play nothing but the radio it says premium users only but radios free i contacted spotify support but they brought me here even after saying dude dont bring me to that site again this question aint even on here im n an ipad 4 wi...

  • Newbie
  • the problem is i cant play nothing but the radio it says premium users only but radios free i contacted spotify support but they brought me here even after saying dude dont bring me to that site agai...
  • Peter__
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes