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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43428 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109131 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1645 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301915 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127834 Views

19 replies

38 likes

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My iPhone has only synced 279 out of 760 songs..when trying to use offline,I have enough memory?

Hi I have synced 279 songs out of 760 when offline.....I have enough memory on my phone...I have tried deleting the app and starting again....call me lazy but I dont fancy reading thou 2500 posts trying to find the answer....

Casual Listener

Hi I have synced 279 songs out of 760 when offline.....I have enough memory on my phone...I have tried deleting  the app and starting again....call me lazy but I dont fancy reading thou 250...

Disco35

Casual Listener

611 Views

4 replies

0 likes

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Spotify! What a load of rubbish!

It doesnt sync unless you its the whole libray. So you manually sync but theres no where to start the sync! I cant see it anyway! I cant check whats on my ipod! i have to disconnect and then plug in to listen to whats there and then... Its just one s...

Casual Listener

It doesnt sync unless you its the whole libray. So you manually sync but theres no where to start the sync! I cant see it anyway! I cant check whats on my ipod! i have to disconnect and then plug...

Greg

Roadie

546 Views

1 replies

0 likes

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Solved!! i cant sync from spotify to my iPod!!!!!

Am i being a total thick head here or what! I cant use this thing because i dont have an sd card and now i cant put music on my ipod shuffle. I just dont know what to do! theres no instructions! theres a green downwards arrow by the playlist in spoti...

Casual Listener

Am i being a total thick head here or what! I cant use this thing because i dont have an sd card and now i cant put music on my ipod shuffle. I just dont know what to do! theres no instructions! th...

Joe

Community Legend

582 Views

1 replies

0 likes

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  • 1 replies
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Lost all music on my Ipod after a sync

Hi, After made a sync (asking for a back-up) between my I pod and spotify, I have lost all my music store in my ipod. I have found a file name "storage" on my pc, but all of these file are not mp3 Could you tell me where this backup has been store? H...

Newbie

Hi,   After made a sync (asking for a back-up) between my I pod and spotify, I have lost all my music store in my ipod. I have found a file name "storage" on my pc, but all of these file a...

645 Views

0 replies

0 likes

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Why wont spotify APP import my itunes library?

I've got a bunch of songs in my iTunes library on my iPhone and my Spotify APP is not importing them. They'll play on my Macbook Air, but not on my iPhone APP. The songs are greyed out. Any ideas what I'm doing wrong?

Newbie

I've got a bunch of songs in my iTunes library on my iPhone and my Spotify APP is not importing them. They'll play on my Macbook Air, but not on my iPhone APP.   The songs are greyed out. ...

Joe

Community Legend

1413 Views

2 replies

0 likes

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  • 2 replies
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IPad app is only a radio player? Why?

I am very happy with the Spotify app on my MacBook, so I was happy to see an app for my new iPad. But now I've found that the app only functions as a radio - and only an average one at that. I can't play my several playlists or search for and play sp...

Casual Listener

I am very happy with the Spotify app on my MacBook, so I was happy to see an app for my new iPad. But now I've found that the app only functions as a radio - and only an average one at that. I can't ...

MichaelJerzak

Composer

990 Views

1 replies

0 likes

Uninstall
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Solved!! Possible to authorize mobile device INSTEAD of laptop with Unlimited subscription?

Hello - I have an unlimited subscription, thinking that it would allow me to listen to my playlists on my mobile device (which is what I normally use for music). Can I authorize only my iPhone for the unlimited subscription, still limiting me to one ...

Newbie

Hello - I have an unlimited subscription, thinking that it would allow me to listen to my playlists on my mobile device (which is what I normally use for music).  Can I authorize only my iPhone ...

MichaelJerzak

Composer

679 Views

1 replies

0 likes

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  • 1 replies
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Can't access premium

Hi- I got a new iPhone 5 and uploaded spotify- I have tried everything from re downloading , downloading premium directly off the website and rebooting the app, etc. what else can I do? I have month to month payments for premium currently- thanks in ...

Casual Listener

Hi- I got a new iPhone 5 and uploaded spotify- I have tried everything from re downloading , downloading premium directly off the website and rebooting the app, etc. what else can I do? I have month ...

Joe

Community Legend

507 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Working on one android, but not on iPhone 5

I have has spotify premium for sometime now, and my wife also used it on her iPhone 4. She just upgraded to the 5 and downloaded the app, but now spotify won't work! It works fine on my Samsung galaxy s4. Now sure what the problem is but it's super f...

Visitor

I have has spotify premium for sometime now, and my wife also used it on her iPhone 4. She just upgraded to the 5 and downloaded the app, but now spotify won't work! It works fine on my Samsung galax...

Joe

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Device connection/sync problems

My ipod wont seem to connect to spotify and show in the devices list. I kept ejecting and reconnecting it and shutting down Itunes but that doesn't seem to help. I have also reinstalled spotify. Any suggestions please?

Newbie

My ipod wont seem to connect to spotify and show in the devices list. I kept ejecting and reconnecting it and shutting down Itunes but that doesn't seem to help. I have also reinstalled spotify. Any ...

Joe

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
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Solved!! Problems rearranging playlist.

I can no longer rearrange the spotify playlist on my iphone, why? It started being like that after the last update.

Casual Listener

I can no longer rearrange the spotify playlist on my iphone, why? It started being like that after the last update.

Wonderboy75

Regular

3251 Views

11 replies

1 likes

  • 3251 Views
  • 11 replies
  • 1 likes

Playlist freezing and not playing

On my iPad one of my playlist keeps freezing. I can't scroll through the songs or skip, it won't let me do anything. Then it only plays one song from the playlist and stops. I've tried powering down my iPad but that doesn't work.

Casual Listener

On my iPad one of my playlist keeps freezing. I can't scroll through the songs or skip, it won't let me do anything. Then it only plays one song from the playlist and stops. I've tried powering do...

Jpinon28

Casual Listener

1435 Views

4 replies

1 likes

  • 1435 Views
  • 4 replies
  • 1 likes

can't get songs to download to offline

it just shows a spinning thinking circle... forever. and ever. I have premium. and I've tried stopping the sync, flipping it back on, closing app, downloading only a one song playlist.. nothing works. please help. this is taking much value out of my ...

Casual Listener

it just shows a spinning thinking circle... forever. and ever. I have premium. and I've tried stopping the sync, flipping it back on, closing app, downloading only a one song playlist.. nothing works...

Jenholdren

Regular

946 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Either song has a problem or local copy is corrupted.

When i play Pink Floyd's Pigs (Three Different Ones) off of animals, about 1:20 in or so it cosistently says unable to play track. Is there a way to fix this without reinstalling the app??

Visitor

When i play Pink Floyd's Pigs (Three Different Ones) off of animals, about 1:20 in or so it cosistently says unable to play track. Is there a way to fix this without reinstalling the app??

user-removed

Not applicable

1306 Views

6 replies

0 likes

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  • 6 replies
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cannot play songs offline

Hi, my songs won't sync on my iphone. No problems from my Ipad. i'm going on a two weeks vacation soon and I am desperate to get this to work. what to do?

Casual Listener

Hi,   my songs won't sync on my iphone. No problems from my Ipad. i'm going on a two weeks vacation soon and I am desperate to get this to work.   what to do?

gak

Casual Listener

693 Views

2 replies

0 likes

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  • 2 replies
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Dragging Playlists

Is it possible to drag music from Spotify to my Itunes library?

Newbie

Is it possible to drag music from Spotify to my Itunes library?

Adam

Roadie

686 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify stops after about 2 minutes on ipad app

I have a premium account and use Spotify on desktop, iphone and ipad. Desktop and iphone are working fine but my ipad app stops playing music after about 2 minutes. I get no message such as 'we paused play as another device is using your account' (it...

Newbie

I have a premium account and use Spotify on desktop, iphone and ipad.   Desktop and iphone are working fine but my ipad app stops playing music after about 2 minutes. I get no message such a...

Choochtown

Newbie

1182 Views

2 replies

0 likes

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Recent playlists don't sync offline

For some days now my three newer playlist don't stay available offline even if I set them to be so. Each time I reopen spotify I have to do it again... most annoying!! Please fix it!!

Visitor

For some days now my three newer playlist don't stay available offline even if I set them to be so. Each time I reopen spotify I have to do it again... most annoying!! Please fix it!!

Peter__

Community Legend

544 Views

2 replies

1 likes

  • 544 Views
  • 2 replies
  • 1 likes

Cannot install premium on iPad

Already pay for the premium service, but cannot.get this onto the iPad,only the standard version.Can anyone help please?

Newbie

Already pay for the premium service, but cannot.get this onto the iPad,only the standard version. Can anyone help please?

Peter__

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Spotify keeps randomly stopping on my iPod touch.

Spotify keeps stalling in my iPod touch. I've tried logging out and back I again but no better. Then tried deleting the App and reinstalling but now it's constantly trying to connect and I can't get any of my tracks. Can someone help me to resolve.

Casual Listener

Spotify keeps stalling in my iPod touch. I've tried logging out and back I again but no better. Then tried deleting the App and reinstalling but now it's constantly trying to connect and I can't get ...

meahtenoha

Spotify

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes