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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43431 Views

43 replies

10 likes

  • 43431 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109139 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1645 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301917 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127836 Views

19 replies

38 likes

  • 127836 Views
  • 19 replies
  • 38 likes

Solved!! Premium trail period finished but have account

Hi all, Have a premium account. Works perfectly on my samsung, android phone, but now I got a new iPad and it says the trail period has finished....but it does play all music. Bit strange. Logged in and out several timesLogged out , reinstalled app a...

Regular

Hi all,   Have a premium account. Works perfectly on my samsung, android phone, but now I got a new iPad and it says the trail period has finished....but it does play all music. Bit strange. ...

Peter__

Community Legend

1352 Views

6 replies

0 likes

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RADIO STATIONS LIMITED TO 20 ?!?!

Added 30 radio stations via my Mac (OSX 10.8.2). Those 30 stations DO appear on my iPad 3 (iOS 6.0.1). ONLY 20 of them appear on my iPhone 5 (iOS 6.0.1). And, most strange of all, ONLY 20 stations now appear on my Mac. What's up ??

Newbie

Added 30 radio stations via my Mac (OSX 10.8.2).   Those 30 stations DO appear on my iPad 3 (iOS 6.0.1).   ONLY 20 of them appear on my iPhone 5 (iOS 6.0.1).   And, most st...

michaellythgoe

Regular

767 Views

1 replies

1 likes

  • 767 Views
  • 1 replies
  • 1 likes

Just opened account using email address and cannot login to mobile app.

Just created a new login using my email address on the web site. I can login into the web site just fine, however the app on my iPad keeps telling me that my login information is invalid.

Casual Listener

Just created a new login using my email address on the web site. I can login into the web site just fine, however the app on my iPad keeps telling me that my login information is invalid. 

Joe

Community Legend

2138 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

offline lists not syncing

like many others, my offline playlists are suddenly not syncing on my phone. i've tried turning my phone off, closing the app, even uninstalling then reinstalling the app, closing the app on my computer to see if that was causing problems, etc. pleas...

Casual Listener

like many others, my offline playlists are suddenly not syncing on my phone. i've tried turning my phone off, closing the app, even uninstalling then reinstalling the app, closing the app on my compu...

Joe

Community Legend

1351 Views

10 replies

0 likes

  • 1351 Views
  • 10 replies
  • 0 likes

iPhone 5 not recognized in devices

I have an iPhone 5 iOS 6.1.4 and using a Macbook Air. I am a premium user. I have read all the support threads and none of the fixes seem to be working for me. I am connected on the same wifi, but the iphone will not show up under the devices tab on ...

Casual Listener

I have an iPhone 5 iOS 6.1.4 and using a Macbook Air. I am a premium user. I have read all the support threads and none of the fixes seem to be working for me. I am connected on the same wifi, bu...

Joe

Community Legend

2318 Views

4 replies

1 likes

  • 2318 Views
  • 4 replies
  • 1 likes

Solved!! iPod Nano 7G

hey i'm going to buy a ipod nano 7g and i'm not sure if it works already with spotify. Does somebody know something about syncing it with spotify ?

Music Fan

hey i'm going to buy a ipod nano 7g and i'm not sure if it works already with spotify. Does somebody know something about syncing it with spotify ?

Joe

Community Legend

6580 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPhone 4 not working with premium

Hi I have a spotify premium account that is used at my house in Logan. I'm in bountiful right now and whenever I log in to spotify on my iPhone and try to choose a song is tells me spotify premium is required. How do I fix this?

Newbie

Hi I have a spotify premium account that is used at my house in Logan. I'm in bountiful right now and whenever I log in to spotify on my iPhone and try to choose a song is tells me spotify premium is...

meahtenoha

Spotify

541 Views

2 replies

0 likes

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  • 2 replies
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Scratching / skipping sound when streaming from iPhone to Apple TV

I keep hearing this scratching sound every 10 seconds approximately when I stream music from my iPhone 4S Spotify App to my Apple TV. The sounds comes and goes. Anybody have this problem or know the fix? ThanksEJ

Casual Listener

I keep hearing this scratching sound every 10 seconds approximately when I stream music from my iPhone 4S Spotify App to my Apple TV. The sounds comes and goes. Anybody have this problem or know the ...

flabbygums

Newbie

930 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Iphone 4 - telling me I need premium

I downloaded the free spotify app and logged in to start playing my playlists. I then used it to play music and it was fine, I tried to use it today and it keeps telling me I cannot play my playlists as I need to get Spotify premium but playing it on...

Newbie

I downloaded the free spotify app and logged in to start playing my playlists. I then used it to play music and it was fine, I tried to use it today and it keeps telling me I cannot play my playlists...

Joe

Community Legend

2896 Views

5 replies

0 likes

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  • 5 replies
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Solved!! iPod Shuffle Local files??

How can I sync my Spotify playlists to my iPod Shuffle? I have tried and the mac app says I can only sync local files to my ipod shuffle. Does this mean I can only put songs I own on my ipod shuffle?? I have a couple spotify playlists of music I don'...

Newbie

How can I sync my Spotify playlists to my iPod Shuffle? I have tried and the mac app says I can only sync local files to my ipod shuffle. Does this mean I can only put songs I own on my ipod shuffle?...

Joe

Community Legend

7745 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! how to connect ipod touch 3G to spotify?

Hello! I can't connect my ipod touch 3G to spotify. The ipod does't appear in the list of the devices. Please help... thanks!

Casual Listener

Hello!  I can't connect my ipod touch 3G to spotify. The ipod does't appear in the list of the devices.   Please help... thanks!

Joe

Community Legend

4482 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

multiple devices not playing

I am trying to log into my account on 2 different devices and while they are both logged in. It only lets one of them have the premium abilities. On the second device it only lets me listen to the radio and tells me im not a premium member. Please he...

Casual Listener

I am trying to log into my account on 2 different devices and while they are both logged in. It only lets one of them have the premium abilities. On the second device it only lets me listen to the ra...

Joe

Community Legend

988 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Can't sync local files to iPhone

I'm having trouble getting local MP3 files on my laptop to sync onto my iPhone. The files play perfectly on Spotify on my laptop, but after sync when I try to play them on my iPhone I just get the notice saying "Track not synced". The strange thing i...

Newbie

I'm having trouble getting local MP3 files on my laptop to sync onto my iPhone.   The files play perfectly on Spotify on my laptop, but after sync when I try to play them on my iPhone I just...

Adam

Roadie

587 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs pause on Iphone - Premium user

OK so for the last week or so now out of the blue my songs playing on my iphone pause approximately twice during the duration of a song and i have to move it on a bit and press play to get it going again. Extemely annoying as I pay for premuium servi...

Casual Listener

OK so for the last week or so now out of the blue my songs playing on my iphone pause approximately twice during the duration of a song and i have to  move it on a bit and press play to get it g...

Stryder84

Casual Listener

719 Views

2 replies

0 likes

iphone
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  • 2 replies
  • 0 likes

Premium not working on iphone

I have started a free spotify premium trial. It now says spotify premium on my windows laptop installation. However it try and play songs on my iPhone it says I do not have premium. Thanks, Simon user name: ziggy067

Visitor

I have started a free spotify premium trial. It now says spotify premium on my windows laptop installation. However it try and play songs on my iPhone it says I do not have premium.   Th...

user-removed

Not applicable

618 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Tracks keep stopping after 1,5 minutes - app, iphone, spotify premium

Hello, for two days now my spotify app has been stopping whenever i play a track after 1,5 minutes. I've reinstalled the complete app and still have the same issue, can anyone help solve this issue? (The version of the app is 0.6.4.2) This is very fr...

Newbie

Hello,  for two days now my spotify app has been stopping whenever i play a track after 1,5 minutes. I've reinstalled the complete app and still have the same issue, can anyone help solve this...

Adam

Roadie

495 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPhone no lyrics

I have an offline playlist on my iPhone but I can barely hear the lyrics in the songs!

Newbie

I have an offline playlist on my iPhone but I can barely hear the lyrics in the songs!

Adam

Roadie

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Songs will not download to offline

Hello, I seem to need some help. Recently (this happened a few weeks ago, but I can't remember how I fixed it...), whenever I "star" something on my iPod, it won't download for offline use. Sometimes, I will just get on Spotify, and it will suddenly ...

Casual Listener

Hello, I seem to need some help. Recently (this happened a few weeks ago, but I can't remember how I fixed it...), whenever I "star" something on my iPod, it won't download for offline use. Sometim...

Adam

Roadie

1828 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist Suddenly Stopped Syncing on iPhone

Description My playlists stop downloading/syncing after a while. A more detailed description, using numbered steps 1. First I shut the app down manually 2. Reset my iPhone 3. I also deleted and redownloaded the app 4. then continued to try syncing my...

Newbie

Description My playlists stop downloading/syncing after a while.   A more detailed description, using numbered steps 1. First I shut the app down manually 2. Reset my iPhone 3. I als...

Adam

Roadie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

iPod Nano will only sync local files.

I have an 8GB iPod Nano and I am trying to put all of my Stared on there. I have 141 stared songs, so it should fit. But it will only sync my local files, which are 23 songs. What do I do?

Newbie

I have an 8GB iPod Nano and I am trying to put all of my Stared on there. I have 141 stared songs, so it should fit. But it will only sync my local files, which are 23 songs. What do I do?

Adam

Roadie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes