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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62446 Views
  • 16 replies
  • 37 likes
  • 62446 Views
  • 16 replies
  • 37 likes

iPhone app keeps crashing

I'm going to have to cancel my paid account if this keeps happening. Too bad. I love Spotify--when it works. Maybe I'll try the new Google service. Oh, well.

  • Casual Listener
  • I'm going to have to cancel my paid account if this keeps happening. Too bad. I love Spotify--when it works. Maybe I'll try the new Google service. Oh, well.
  • Joe
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Only 20% of my Playlist will Sync with iPhone 4

Description I have a single playlist with over 1,400 songs on Spotify. I'm a Spotify premium subscriber in good standing. When I try to sync this playlist with my iPhone 4, only 253 songs will sync. Why does the rest of the playlist not sync. I've re...

  • Newbie
  • Description I have a single playlist with over 1,400 songs on Spotify.  I'm a Spotify premium subscriber in good standing.  When I try to sync this playlist with my iPhone 4, only 253 son...
  • Peter__
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! My premium subscription isn't recognized on iPhone.

Hello all,I'm having trouble getting my premium membership up and running on my iPhone. User name is benfolts. Any thoughts?

  • Casual Listener
  • Hello all, I'm having trouble getting my premium membership up and running on my iPhone. User name is benfolts. Any thoughts?
  • SuraJane
  • Casual Listener
  • 1817 Views
  • 10 replies
  • 0 likes
  • 1817 Views
  • 10 replies
  • 0 likes

iOS app Whats New section and related artists

I switched back to Spotify and I noticed that in the what's new section, I do not see the featured playlists. Also when I view an artist, where is the releated artists tab at? Thanks.

  • Casual Listener
  • I switched back to Spotify and I noticed that in the what's new section, I do not see the featured playlists.  Also when I view an artist, where is the releated artists tab at?   Thanks.
  • Joe
  • Community Legend
  • 567 Views
  • 4 replies
  • 0 likes
  • 567 Views
  • 4 replies
  • 0 likes

Cannot connect Facebook account in Spotify iPhone app

A few months ago, I switched from an Android phone to an iPhone. I was able to connect my Facebook account to my Spotify account through the Android app, but I have not been able to with the iOS app. I go through the required steps to connect my Face...

  • Casual Listener
  • A few months ago, I switched from an Android phone to an iPhone. I was able to connect my Facebook account to my Spotify account through the Android app, but I have not been able to with the iOS app...
  • Joe
  • Community Legend
  • 1344 Views
  • 2 replies
  • 0 likes
  • 1344 Views
  • 2 replies
  • 0 likes

Where do songs go when unstarred?

I have been saving albums straight to starred which is silly, I know, but I'm not doing it anymore, but now I'm un starring those songs, where do they go?

  • Casual Listener
  • I have been saving albums straight to starred which is silly, I know, but I'm not doing it anymore, but now I'm un starring those songs, where do they go?
  • Joe
  • Community Legend
  • 454 Views
  • 3 replies
  • 0 likes
  • 454 Views
  • 3 replies
  • 0 likes

What's New choice has disappeared.

Hello! I have had Spotify on my iphone 4 about a year and have always had the option of listening to "what's new" but suddenlythat has disappeared and has got exchanged by discover, It sucks, how can I get what's new back???

  • Casual Listener
  • Hello!   I have had Spotify on my iphone 4 about a year and have always had the option of listening to "what's new" but suddenly that has disappeared and has got exchanged by discover, It suc...
  • Peter__
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

No internet connection available

I want to be able to use spotify with out a wifi connection on a cruise. Is that possible?

  • Casual Listener
  • I want to be able to use spotify with out a wifi connection on a cruise.  Is that possible?
  • Peter__
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Sync not working with premium account

Hi, my playlists have stopped syncing to my iPhone 5 in the last few days. I have a premium account, paid only a week and a half ago. It just is stuck on syncing track 1 of 30. Tried logging out, turning off phone...no luck. Username Bearzfeet

  • Newbie
  • Hi, my playlists have stopped syncing to my iPhone 5 in the last few days. I have a premium account, paid only a week and a half ago. It just is stuck on syncing track 1 of 30. Tried logging out, tur...
  • Peter__
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Starred Playlist not syncing

DescriptionI'm having issues syncing my starred playlists with my iPhone 5. A more detailed description, using numbered stepsI've deleted the app and reinstalled but nothing has solved the issue.Turned off my phone and back on but nothing.My starred ...

  • Regular
  • Description I'm having issues syncing my starred playlists with my iPhone 5.   A more detailed description, using numbered steps I've deleted the app and reinstalled but nothing has solved...
  • iferg64
  • Casual Listener
  • 2872 Views
  • 5 replies
  • 0 likes
  • 2872 Views
  • 5 replies
  • 0 likes

Why is the radio function only playing a couple songs and stopping?

I've been using Pandora for a lot of years now, I pay for Pandora One, but I wanted to check out Spotify because I always hear good things about it. I got a premium account and attempted to use the radio function. While I'm bartending, I need to use ...

  • Casual Listener
  • I've been using Pandora for a lot of years now, I pay for Pandora One, but I wanted to check out Spotify because I always hear good things about it.  I got a premium account and attempted to use...
  • Peter__
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Can't sync songs in playlist

I added a bunch of songs to my 'starred' playlist and they will not sync (grey arrow) next to each title. I'm on wifi now and nothing is happening? Any thoughts?

  • Newbie
  • I added a bunch of songs to my 'starred' playlist and they will not sync (grey arrow) next to each title. I'm on wifi now and nothing is happening? Any thoughts?
  • artducko
  • Newbie
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

Premium account not working

My premium account is not working. It's keeps saying I need a premium account but I have. How can this be sorted????

  • Casual Listener
  • My premium account is not working. It's keeps saying I need a premium account but I have. How can this be sorted????
  • Sam
  • Spotify
  • 465 Views
  • 7 replies
  • 0 likes
  • 465 Views
  • 7 replies
  • 0 likes

Same problem

Mine is doing the same- keeps saying I have to upgrade but I already did. What do I do?

  • Newbie
  • Mine is doing the same- keeps saying I have to upgrade but I already did. What do I do?
  • Peter__
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Songs in Offline playlists won't play

I have an iPhone 5, everything is fully updated and I have this problem with my Offline playlists. They all say they're downloaded fine but when I go to listen to some of the songs it will open up but the playback bar on the bottom doesn't have a tim...

  • Newbie
  • I have an iPhone 5, everything is fully updated and I have this problem with my Offline playlists. They all say they're downloaded fine but when I go to listen to some of the songs it will open up bu...
  • 344 Views
  • 0 replies
  • 1 likes
  • 344 Views
  • 0 replies
  • 1 likes

Local files get Spotify IOS app to crash when trying to play

Description Spotify IOS app crashes when trying to play some specific synced local files Detailed description: 1. I have some local tracks mannaged in Spotify om my MAC 2. Then I sync them for offline listening om my iPhone 5 and ipad 3 3. When play ...

  • Newbie
  •   Description Spotify IOS app crashes when trying to play some specific synced local files   Detailed description: 1. I have some local tracks mannaged in Spotify o...
  • 629 Views
  • 0 replies
  • 0 likes
  • Apple iPhone app
    iOS
    local files
    local music
  • 629 Views
  • 0 replies
  • 0 likes

Mods: please reset my devices

i've used Offline Sync on too many devices, apparently. it works on my iPad, iPhone4, and laptop, but it has stopped working on the one i need most... my iphone5. thanks!

  • Visitor
  • i've used Offline Sync on too many devices, apparently. it works on my iPad, iPhone4, and laptop, but it has stopped working on the one i need most... my iphone5.   thanks!
  • Taylor
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

payment with code

I payed my premium with a pre-paid code and i sitll can`t use my spotify on my phone . The same thing happend the last ime i did this but it was fixed the same day .

  • Regular
  • I payed my premium with a pre-paid code and i sitll can`t use my spotify on my phone .  The same thing happend the last ime i did this but it was fixed the same day . 
  • victorchirinos
  • Regular
  • 441 Views
  • 7 replies
  • 0 likes
  • 441 Views
  • 7 replies
  • 0 likes