Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237657 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118847 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447310 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305518 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
On my iPad one of my playlist keeps freezing. I can't scroll through the songs or skip, it won't let me do anything. Then it only plays one song from the playlist and stops. I've tried powering down my iPad but that doesn't work.
On my iPad one of my playlist keeps freezing. I can't scroll through the songs or skip, it won't let me do anything. Then it only plays one song from the playlist and stops. I've tried powering do...
Casual Listener
1455 Views
4 replies
1 likes
it just shows a spinning thinking circle... forever. and ever. I have premium. and I've tried stopping the sync, flipping it back on, closing app, downloading only a one song playlist.. nothing works. please help. this is taking much value out of my ...
it just shows a spinning thinking circle... forever. and ever. I have premium. and I've tried stopping the sync, flipping it back on, closing app, downloading only a one song playlist.. nothing works...
Regular
963 Views
4 replies
0 likes
When i play Pink Floyd's Pigs (Three Different Ones) off of animals, about 1:20 in or so it cosistently says unable to play track. Is there a way to fix this without reinstalling the app??
When i play Pink Floyd's Pigs (Three Different Ones) off of animals, about 1:20 in or so it cosistently says unable to play track. Is there a way to fix this without reinstalling the app??
Not applicable
1332 Views
6 replies
0 likes
Hi, my songs won't sync on my iphone. No problems from my Ipad. i'm going on a two weeks vacation soon and I am desperate to get this to work. what to do?
Hi, my songs won't sync on my iphone. No problems from my Ipad. i'm going on a two weeks vacation soon and I am desperate to get this to work. what to do?
Casual Listener
706 Views
2 replies
0 likes
Is it possible to drag music from Spotify to my Itunes library?
Is it possible to drag music from Spotify to my Itunes library?
Roadie
695 Views
1 replies
0 likes
I have a premium account and use Spotify on desktop, iphone and ipad. Desktop and iphone are working fine but my ipad app stops playing music after about 2 minutes. I get no message such as 'we paused play as another device is using your account' (it...
I have a premium account and use Spotify on desktop, iphone and ipad. Desktop and iphone are working fine but my ipad app stops playing music after about 2 minutes. I get no message such a...
Newbie
1199 Views
2 replies
0 likes
For some days now my three newer playlist don't stay available offline even if I set them to be so. Each time I reopen spotify I have to do it again... most annoying!! Please fix it!!
For some days now my three newer playlist don't stay available offline even if I set them to be so. Each time I reopen spotify I have to do it again... most annoying!! Please fix it!!
Community Legend
555 Views
2 replies
1 likes
Already pay for the premium service, but cannot.get this onto the iPad,only the standard version.Can anyone help please?
Already pay for the premium service, but cannot.get this onto the iPad,only the standard version. Can anyone help please?
Community Legend
483 Views
1 replies
0 likes
Spotify keeps stalling in my iPod touch. I've tried logging out and back I again but no better. Then tried deleting the App and reinstalling but now it's constantly trying to connect and I can't get any of my tracks. Can someone help me to resolve.
Spotify keeps stalling in my iPod touch. I've tried logging out and back I again but no better. Then tried deleting the App and reinstalling but now it's constantly trying to connect and I can't get ...
Spotify
1000 Views
1 replies
0 likes
Hi all, Have a premium account. Works perfectly on my samsung, android phone, but now I got a new iPad and it says the trail period has finished....but it does play all music. Bit strange. Logged in and out several timesLogged out , reinstalled app a...
Hi all, Have a premium account. Works perfectly on my samsung, android phone, but now I got a new iPad and it says the trail period has finished....but it does play all music. Bit strange. ...
Community Legend
1382 Views
6 replies
0 likes
Added 30 radio stations via my Mac (OSX 10.8.2). Those 30 stations DO appear on my iPad 3 (iOS 6.0.1). ONLY 20 of them appear on my iPhone 5 (iOS 6.0.1). And, most strange of all, ONLY 20 stations now appear on my Mac. What's up ??
Added 30 radio stations via my Mac (OSX 10.8.2). Those 30 stations DO appear on my iPad 3 (iOS 6.0.1). ONLY 20 of them appear on my iPhone 5 (iOS 6.0.1). And, most st...
Regular
777 Views
1 replies
1 likes
Just created a new login using my email address on the web site. I can login into the web site just fine, however the app on my iPad keeps telling me that my login information is invalid.
Just created a new login using my email address on the web site. I can login into the web site just fine, however the app on my iPad keeps telling me that my login information is invalid.
Community Legend
2218 Views
18 replies
0 likes
like many others, my offline playlists are suddenly not syncing on my phone. i've tried turning my phone off, closing the app, even uninstalling then reinstalling the app, closing the app on my computer to see if that was causing problems, etc. pleas...
like many others, my offline playlists are suddenly not syncing on my phone. i've tried turning my phone off, closing the app, even uninstalling then reinstalling the app, closing the app on my compu...
Community Legend
1404 Views
10 replies
0 likes
I have an iPhone 5 iOS 6.1.4 and using a Macbook Air. I am a premium user. I have read all the support threads and none of the fixes seem to be working for me. I am connected on the same wifi, but the iphone will not show up under the devices tab on ...
I have an iPhone 5 iOS 6.1.4 and using a Macbook Air. I am a premium user. I have read all the support threads and none of the fixes seem to be working for me. I am connected on the same wifi, bu...
Community Legend
2337 Views
4 replies
1 likes
hey i'm going to buy a ipod nano 7g and i'm not sure if it works already with spotify. Does somebody know something about syncing it with spotify ?
hey i'm going to buy a ipod nano 7g and i'm not sure if it works already with spotify. Does somebody know something about syncing it with spotify ?
Community Legend
6601 Views
3 replies
0 likes
Hi I have a spotify premium account that is used at my house in Logan. I'm in bountiful right now and whenever I log in to spotify on my iPhone and try to choose a song is tells me spotify premium is required. How do I fix this?
Hi I have a spotify premium account that is used at my house in Logan. I'm in bountiful right now and whenever I log in to spotify on my iPhone and try to choose a song is tells me spotify premium is...
Spotify
565 Views
2 replies
0 likes
I keep hearing this scratching sound every 10 seconds approximately when I stream music from my iPhone 4S Spotify App to my Apple TV. The sounds comes and goes. Anybody have this problem or know the fix? ThanksEJ
I keep hearing this scratching sound every 10 seconds approximately when I stream music from my iPhone 4S Spotify App to my Apple TV. The sounds comes and goes. Anybody have this problem or know the ...
Newbie
947 Views
1 replies
0 likes
I downloaded the free spotify app and logged in to start playing my playlists. I then used it to play music and it was fine, I tried to use it today and it keeps telling me I cannot play my playlists as I need to get Spotify premium but playing it on...
I downloaded the free spotify app and logged in to start playing my playlists. I then used it to play music and it was fine, I tried to use it today and it keeps telling me I cannot play my playlists...
Community Legend
3098 Views
5 replies
0 likes
How can I sync my Spotify playlists to my iPod Shuffle? I have tried and the mac app says I can only sync local files to my ipod shuffle. Does this mean I can only put songs I own on my ipod shuffle?? I have a couple spotify playlists of music I don'...
How can I sync my Spotify playlists to my iPod Shuffle? I have tried and the mac app says I can only sync local files to my ipod shuffle. Does this mean I can only put songs I own on my ipod shuffle?...
Community Legend
7813 Views
9 replies
0 likes
Hello! I can't connect my ipod touch 3G to spotify. The ipod does't appear in the list of the devices. Please help... thanks!
Hello! I can't connect my ipod touch 3G to spotify. The ipod does't appear in the list of the devices. Please help... thanks!
Community Legend
4495 Views
4 replies
0 likes
