Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43459 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109140 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437915 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301920 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Dear All! I have my iPhone 5 about 6 month. For about 2 months I use Spotify Premium. I have about 300 songs stored in two playlists OFFLINE.After my battery lasts only for 4 hours, I have submitted my iPhone. Now I have received the replacement unit...
Dear All! I have my iPhone 5 about 6 month. For about 2 months I use Spotify Premium. I have about 300 songs stored in two playlists OFFLINE. After my battery lasts only for 4 hours, I ...
Roadie
332 Views
1 replies
0 likes
It just hangs on the first track, without downloading.
It just hangs on the first track, without downloading.
Spotify Legend
629 Views
3 replies
1 likes
I have the iPhone 4S and it keeps stopping randomly while I'm playing it. My sister seems to think that it could possibly be because of the recent update. idk what to do about it so someone please help me!!!
I have the iPhone 4S and it keeps stopping randomly while I'm playing it. My sister seems to think that it could possibly be because of the recent update. idk what to do about it so someone please he...
Spotify
1505 Views
1 replies
0 likes
hi im shannon, im a spotify premium user and im trying to get music from spotify to load onto my ipod i already had it backed up and synced on spotify but it didnt put new music in that i had on my spotify play list all it did was whipe it clean of m...
hi im shannon, im a spotify premium user and im trying to get music from spotify to load onto my ipod i already had it backed up and synced on spotify but it didnt put new music in that i had on my s...
Roadie
656 Views
1 replies
0 likes
I've got a premium account on my 3GS phone and songs keep stopping about 1.30 in. I've tried reinstalling the app and it appears to be the latest version, so I'm not sure what's happening. As this has been going on for about 3 days now, could someone...
I've got a premium account on my 3GS phone and songs keep stopping about 1.30 in. I've tried reinstalling the app and it appears to be the latest version, so I'm not sure what's happening. As this ha...
Roadie
5793 Views
5 replies
1 likes
I puchased a song from iTunes and added it to a Spotify playlist; I have the Premium account. Am following the directions to get the iTunes song to synch with my iPhone 4S but it will not synch in the offline mode. Please help.
I puchased a song from iTunes and added it to a Spotify playlist; I have the Premium account. Am following the directions to get the iTunes song to synch with my iPhone 4S but it will not synch in th...
Community Legend
481 Views
1 replies
0 likes
Just made a premium account on my iPhone, downloaded the app, but nothing will play/work. It keeps telling me to download premium?
Just made a premium account on my iPhone, downloaded the app, but nothing will play/work. It keeps telling me to download premium?
Casual Listener
2675 Views
8 replies
0 likes
I have the exact same problem. I have uninstalled my app and redownladed the app. Still the same problem. I have through all of my setting made changes, went back un did the changes . Still wont work. Anything I have tried will not fix the problem......
I have the exact same problem. I have uninstalled my app and redownladed the app. Still the same problem. I have through all of my setting made changes, went back un did the changes . Still wont work...
Community Legend
633 Views
3 replies
0 likes
Premium working on desktop with no issues, but isnt on my iPhone 5. Clean install allready tried several times as well a loggin in and out.. Regards Anders
Premium working on desktop with no issues, but isnt on my iPhone 5. Clean install allready tried several times as well a loggin in and out.. Regards Anders
Community Legend
602 Views
3 replies
0 likes
Will there be a solution to the problem syncing the iPod nano 7g with Spotify? Is it a software or hardware issue?
Will there be a solution to the problem syncing the iPod nano 7g with Spotify? Is it a software or hardware issue?
Spotify
1688 Views
8 replies
0 likes
Got home last night and my Spotify on my iPad is not playing. I can see all my playlists and playlists that I loaded to my iPad will only play 1/2 of the song and then stops. Somebody help!!!!!!
Got home last night and my Spotify on my iPad is not playing. I can see all my playlists and playlists that I loaded to my iPad will only play 1/2 of the song and then stops. ...
Community Legend
472 Views
1 replies
0 likes
My Spotify app on my iPhone 5 doesn't recognize my premium account. Which is basically why I bought it. Help fix this please!!! Csaey
My Spotify app on my iPhone 5 doesn't recognize my premium account. Which is basically why I bought it. Help fix this please!!! Csaey
Community Legend
489 Views
1 replies
0 likes
So I have a premium unlimited account, and my iphone 4s keeps telling me that I can only listen to tracks on premium and refers me to the radio. I have uninstalled and reinstalled the app about 6 times. I've logged off and on. I've restarted my phone...
So I have a premium unlimited account, and my iphone 4s keeps telling me that I can only listen to tracks on premium and refers me to the radio. I have uninstalled and reinstalled the app about 6 tim...
Community Legend
888 Views
3 replies
0 likes
I'm a premium member. Recently, tracks in my iPhone playlists have stopped synging. The playlist shows up on the phone, but it shows as "0 tracks". So far I've tried: Reinstalling the desktop client (I'm running version: http://drod.io/image/2r272W3G...
I'm a premium member. Recently, tracks in my iPhone playlists have stopped synging. The playlist shows up on the phone, but it shows as "0 tracks". So far I've tried:...
Community Legend
1401 Views
6 replies
0 likes
I just upgraded to Spotify Premium, but the desktop client will not let me enable offline mode for any of my playlists. It just keeps telling me that offline mode is an exclusive spotify premium feature, despite the fact that all the sources that I c...
I just upgraded to Spotify Premium, but the desktop client will not let me enable offline mode for any of my playlists. It just keeps telling me that offline mode is an exclusive spotify premium feat...
Community Legend
6853 Views
13 replies
0 likes
I have premium account and for some reason on my Iphone5 , my friends list doesnt populate. It has no one in there. Is there a way to fix this ?
I have premium account and for some reason on my Iphone5 , my friends list doesnt populate. It has no one in there. Is there a way to fix this ?
Newbie
605 Views
3 replies
0 likes
Hey folks, It seems that every time I'm streaming Spotify, if I happen to reach some area with lower signal strength, the phone (iPhone 4S) will lock into 2G mode, and of course streaming won't happen. I have to manually go in, activate airplane mode...
Hey folks, It seems that every time I'm streaming Spotify, if I happen to reach some area with lower signal strength, the phone (iPhone 4S) will lock into 2G mode, and of course streaming ...
368 Views
0 replies
0 likes
I've had the premium spotify account for over a year and its always works great. All of a sudden it started not letting me stream songs- saying I can play radio instead but need to be a premium member to stream even though I am still a premium member...
I've had the premium spotify account for over a year and its always works great. All of a sudden it started not letting me stream songs- saying I can play radio instead but need to be a premium membe...
Community Legend
455 Views
1 replies
0 likes
I synced spotify on my mobile device to my facebook, which was connected to a different spotify account. Now all my playlists are gone... how do i disconnect my facebook from my mobile spotify and get my playlists back?
I synced spotify on my mobile device to my facebook, which was connected to a different spotify account. Now all my playlists are gone... how do i disconnect my facebook from my mobile spotify and ge...
Community Legend
2579 Views
1 replies
0 likes
Hi, I set the crossfading to 12 seconds but it doesn't appear to work properly. It works on some songs but not on all of them. At first I thought it was local files only but it appears on streamed/synced songs as well. Anyone else having this issue?
Hi, I set the crossfading to 12 seconds but it doesn't appear to work properly. It works on some songs but not on all of them. At first I thought it was local files only but it appears on st...
Casual Listener
3339 Views
5 replies
4 likes
