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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • frankiaro
  • Newbie
  • 387110 Views
  • 876 replies
  • 325 likes
  • 387110 Views
  • 876 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 76237 Views
  • 124 replies
  • 32 likes
  • 76237 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 16996 Views
  • 8 replies
  • 0 likes
  • 16996 Views
  • 8 replies
  • 0 likes

subscription

I was a premium customer up until 2 months,ago when my debit card was stolen,so my payments were not authorized as my original card details were no longer valid.I have now re-subscribed with my new card details,which has been authorized for £9.99My q...

  • Casual Listener
  • I was a premium customer up until 2 months,ago when my debit card was stolen,so my payments were not authorized as my original card details were no longer valid. I have now re-subscribed with my new...
  • Jude
  • Spotify Legend
  • 152 Views
  • 3 replies
  • 0 likes
  • 152 Views
  • 3 replies
  • 0 likes

Share my activity on Spotify social

Hi! I wonder if, when the setting "Share my activity on Spotify social" is ticked off on the desktop client, does this also mean that I am incongnito on my iPhone and iPad?

  • Visitor
  • Hi!   I wonder if, when the setting "Share my activity on Spotify social" is ticked off on the desktop client, does this also mean that I am incongnito on my iPhone and iPad? 
  • user-removed
  • Not applicable
  • 680 Views
  • 1 replies
  • 1 likes
  • 680 Views
  • 1 replies
  • 1 likes

edit playlist

How do i edit my playlist name on iPad  and iPod touch?

  • Newbie
  • How do i edit my playlist name on iPad  and iPod touch?
  • 495 Views
  • 0 replies
  • 3 likes
  • 495 Views
  • 0 replies
  • 3 likes

Solved!! Playlists don't appear on iPhone

Hello, I'm new to Spotify. Last night I was trying out the service and created some playlists on my PC. In the beginning all of them appeared simultaneously on my iPhone but then suddenly stopped updating my iPhone playlists. I've already checked the...

  • Casual Listener
  • Hello,   I'm new to Spotify. Last night I was trying out the service and created some playlists on my PC. In the beginning all of them appeared simultaneously on my iPhone but then suddenly ...
  • Bodlagris
  • Casual Listener
  • 1089 Views
  • 1 replies
  • 0 likes
  • 1089 Views
  • 1 replies
  • 0 likes

Music on my new iphone

Hello, I have recently purchased an iPhone 5 with 64 gigs. It seems like i can only download a certain amount of music on my device before it tells me i've reached the maximum offline playlists. how can i change increase that ammount, and use more ro...

  • Regular
  • Hello, I have recently purchased an iPhone 5 with 64 gigs. It seems like i can only download a certain amount of music on my device before it tells me i've reached the maximum offline playlists. ...
  • Sillgrisslan
  • Regular
  • 301 Views
  • 9 replies
  • 0 likes
  • 301 Views
  • 9 replies
  • 0 likes

Volume loud upon connection

I frequently switch between Spotify in my car and with headphones. When in my car I leave the volume at 100%. The downside to this is when reopening Spotify with headphones plugged in, it plays a half second or so before re-logging in and pausing. Th...

  • Casual Listener
  • I frequently switch between Spotify in my car and with headphones. When in my car I leave the volume at 100%. The downside to this is when reopening Spotify with headphones plugged in, it plays a hal...
  • radku
  • Newbie
  • 354 Views
  • 4 replies
  • 0 likes
  • 354 Views
  • 4 replies
  • 0 likes

Spotify Premium desktop library not on ipad

Hi, loving spotify premium on ipad and on tivo, however how do I get access to my library from the desktop version on the ipad version..? I have synced my itunes library to spotify on the desktop and its all good, so why can't i do it on the ipad ver...

  • Newbie
  • Hi, loving spotify premium on ipad and on tivo, however how do I get access to my library from the desktop version on the ipad version..? I have synced my itunes library to spotify on the desktop a...
  • Jude
  • Spotify Legend
  • 877 Views
  • 1 replies
  • 0 likes
  • 877 Views
  • 1 replies
  • 0 likes

offline play on ipod touch while offline

How can I play my offline tracks while offline? I can't login cause I'm offline.. hmmm what am I missing? Have a premium account. thank you

  • Newbie
  • How can I play my  offline tracks while offline? I can't login cause I'm offline..   hmmm what am I missing? Have a premium account.   thank you
  • drainster
  • Casual Listener
  • 2927 Views
  • 6 replies
  • 2 likes
  • 2927 Views
  • 6 replies
  • 2 likes

Spotify Unable to Play Audio iOS 6, iPhone 5

I have reproduced this issue on 2 iPhone 5's. Spotify (latest version) is unable to play audio (does not start at all/constantly stutters) while over a LTE data connection. Running on Verizon's LTE network. iPhone's have been reset multiple times and...

  • Casual Listener
  • I have reproduced this issue on 2 iPhone 5's.   Spotify (latest version) is unable to play audio (does not start at all/constantly stutters) while over a LTE data connection.  Running o...
  • Pbit
  • Newbie
  • 1368 Views
  • 3 replies
  • 1 likes
  • 1368 Views
  • 3 replies
  • 1 likes

Solved!! Updated to iOS 6.0 and Spotify stops working

I couldn't get the search function or the radio to work. I have the premium subscription and have an extensive playlist on my account. In the past I would just delete the app on my iPhone 4 and reinstall it and it would work just fine. This time when...

  • Casual Listener
  • I couldn't get the search function or the radio to work.  I have the premium subscription and have an extensive playlist on my account.  In the past I would just delete the app on my iPhone...
  • SpotifyAl
  • Casual Listener
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Spotify Searches fail, playlists load only a few random songs, etc.

I just upgraded to premium this morning and logged in on my iPhone 5. The playlist names synced, and the local files synces, but most songs on most playlists dont even show up. As I search an artist, their songs show up in the playlists, and most sea...

  • Newbie
  • I just upgraded to premium this morning and logged in on my iPhone 5. The playlist names synced, and the local files synces, but most songs on most playlists dont even show up. As I search an artist,...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Is it possible to get the latest added tracks at the top?

Lemme try and explain what I mean. I've got one huge playlist with 940 songs that I add new tracks to almost everyday and on the desktop version of Spotify it's possible to sort the songs by "Added", so it sorts them by the date their added. And on t...

  • Visitor
  • Lemme try and explain what I mean. I've got one huge playlist with 940 songs that I add new tracks to almost everyday and on the desktop version of Spotify it's possible to sort the songs by "Added",...
  • 140 Views
  • 0 replies
  • 2 likes
  • 140 Views
  • 0 replies
  • 2 likes

Phone loses 3g and wont pick it back up.

Has anyone else had this issue. Ive notice my 4s losing 3g connection all the time. Thought it was the phone. Got a new phone. Today i used pandora instead of spotify and it was flawless. Does Spotify suck up or mess with the phones connections? Seem...

  • Newbie
  • Has anyone else had this issue. Ive notice my 4s losing 3g connection all the time. Thought it was the phone. Got a new phone. Today i used pandora instead of spotify and it was flawless. Does Spotif...
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

losing downloaded playlists

I am on the premium subscription and I use three devices. When my son downloads songs on his iPod touch my downloads are removed from my Android phone. How can I stop this from happening

  • Casual Listener
  • I am on the premium subscription and I use three devices. When my son downloads songs on his iPod touch my downloads are removed from my Android phone. How can I stop this from happening
  • wmarkowsky
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Music is just not playing on iPhone 4s - Premium

Hello, I come to request a bit of info/help on Spotify Mobile for Iphone. The app is working and I can see all my playlists, but when i press play nothing happens and i've tried to delete and download the app again, but nothing changes. It's rather a...

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  • Newbie
  •   Hello,   I come to request a bit of info/help on Spotify Mobile for Iphone. The app is working and I can see all my playlists, but when i press play nothing happens and i've tried t...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

Spotify is great, iOS app needs help

While this app is by far better than most of its kind, this is mostly due to spotify being awesome.Complaints:- Can't edit playlist names. - Can't rearrange playlists. - Can't arrange radio stations. - Cant move multiple tracks from one list (such as...

  • Casual Listener
  • While this app is by far better than most of its kind, this is mostly due to spotify being awesome. Complaints: - Can't edit playlist names.  - Can't rearrange playlists.  - Can't arr...
  • TheNinjaNaren
  • Newbie
  • 425 Views
  • 4 replies
  • 2 likes
  • 425 Views
  • 4 replies
  • 2 likes

Premium Frustration

I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing the same issues.- Spotify randomly stops playing an...

  • Regular
  • I've been having problems with my Spotify Premium subscription for several months and up until recently I thought it was my old iPhone 4 however I have now upgraded to iPhone 5 and I am experiencing ...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Solved!! Stops playing at 1.30

Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again.Got the newest ios and the phone is a iPhone 4.I have tried to delete the history and cache in safari and uni...

  • Casual Listener
  • Hi. My spotify on my iphone stops around 1.30-1.40. If I then skip ahead a couple of seconds the song plays for another 1.30 and stops again. Got the newest ios and the phone is a iPhone 4. I h...
  • urkelme
  • Casual Listener
  • 409 Views
  • 4 replies
  • 0 likes
  • 409 Views
  • 4 replies
  • 0 likes

iphone

Hi there, I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops playing the moment i exit the app and go back to my homescreen. ...

  • Casual Listener
  • Hi there,   I am about to switch over to the iphone and have been an avid spotify user for the past 3 years. One thing i noticed within my spotify app on my itouch is that the music stops pl...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Premium Account doesn't work on my IPad

I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.

  • Visitor
  • I have the newest iPad and my spotify premium account isn't recognized at all, I have reinstalled the app a few times now and nothing changes. Ugh.
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes