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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73796 Views
  • 16 replies
  • 37 likes
  • 73796 Views
  • 16 replies
  • 37 likes

Solved!! Playlist made by others search doesnt work

I have a problem, i tried to search for some new playlist on my ipad and iphone made by other users and nothing comes up. I mean for example i type summer and only things that are shown to me are albus, artists and song connected to that word. I reme...

  • Newbie
  • I have a problem, i tried to search for some new playlist on my ipad and iphone made by other users and nothing comes up. I mean for example i type summer and only things that are shown to me are alb...
  • MichaelJerzak
  • Composer
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes

Unable to sync playlists to device

I just bought a new iPod shuffle and I want to sync my playlists from Spotify to it, but it doesn't. It says only local files synced. The iPod shows up in Spotify and everything seems to fine but its not syncing my playlists!!!! Help!

  • Newbie
  • I just bought a new iPod shuffle and I want to sync my playlists from Spotify to it, but it doesn't. It says only local files synced. The iPod shows up in Spotify and everything seems to fine but its...
  • Peter__
  • Community Legend
  • 468 Views
  • 2 replies
  • 0 likes
  • 468 Views
  • 2 replies
  • 0 likes

Solved!! Synching to Iphone

My account got deactivated and I reactivated the account. Now I am trying to synch everything to my phone and I receive an error message that says it can only synch local files. To members of the community: If you can help that would be great and I a...

  • Casual Listener
  • My account got deactivated and I reactivated the account. Now I am trying to synch everything to my phone and I receive an error message that says it can only synch local files.  To members o...
  • hicksst
  • Casual Listener
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Trouble syncing non-local files for offline play on iPhone 5

I am a Premium user, with the latest version on the PC and iPhone 5 and the phone is up to date with it's iOS. My trouble is that I am unable to sync playlists for offline listening. I have tried logging out and logging back in, making sure the PC an...

  • Casual Listener
  • I am a Premium user, with the latest version on the PC and iPhone 5 and the phone is up to date with it's iOS. My trouble is that I am unable to sync playlists for offline listening. I have tried log...
  • Taylor
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

This track is not full track, what gives? spotify:track:5kEIkZbYncfHJKmC7ZJdsa

Bonobo – Flutter Why is this track not complete? The actual song is 4:44. Spotify has it at truncated 1:37.

  • Casual Listener
  • Bonobo – Flutter   Why is this track not complete? The actual song is 4:44. Spotify has it at truncated 1:37.
  • Peter__
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Solved!! Local Files Now showing up on my playlist on my iPhone 4

Hey everyone,I found my issue with the last problem I have posted.The other issue I have is some of my local files is not showing up on my playlist, at all when syncing to my phone, what may caused that? and do I have to sync all my local files to be...

  • Regular
  • Hey everyone, I found my issue with the last problem I have posted. The other issue I have is some of&nbs...
  • MusicMayhem93
  • Regular
  • 988 Views
  • 2 replies
  • 0 likes
  • 988 Views
  • 2 replies
  • 0 likes

Solved!! can you sync itunes purchased music to ipod through spotify?

I want to make the switch from itunes to spotify, I synced up my ipod to spotify but I noticed all of my purchased music from the itunes store did not transfer over to my ipod. Is there a way to sync purchased itunes music to your ipod when your ipod...

  • Casual Listener
  • I want to make the switch from itunes to spotify, I synced up my ipod to spotify but I noticed all of my purchased music from the itunes store did not transfer over to my ipod.   Is there a ...
  • jarbet09
  • Casual Listener
  • 4544 Views
  • 4 replies
  • 0 likes
  • 4544 Views
  • 4 replies
  • 0 likes

Offline Playlists resyncing

Hello, i have several offline playlists on my iPod Touch 5G which resync its songs over and over again though all songs are already synched and no changes happened at the playlists. I'd assume that offline playlists only sync after changes were taken...

  • Newbie
  • Hello, i have several offline playlists on my iPod Touch 5G which resync its songs over and over again though all songs are already synched and no changes happened at the playlists. I'd assume that...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

ipad suddenly doesn't recognise my premium account

I've had a premium account for some time and it's paid up to date. I was listing on my ipad, logged in via facebook, when it suddenly stopped and gave me a message that my premium trial is over. I checked my account and it looks fine, premium payment...

  • Newbie
  • I've had a premium account for some time and it's paid up to date. I was listing on my ipad, logged in via facebook, when it suddenly stopped and gave me a message that my premium trial is over. I ch...
  • Taylor
  • Community Legend
  • 649 Views
  • 1 replies
  • 0 likes
  • 649 Views
  • 1 replies
  • 0 likes

How to keep iPad screen lit while playing music

Hi friends! I was wondering if there was a way to keep the screen on an iPad lit while playing music. I know that you can change the general settings to have the device never go into auto-lock, but I was looking for something that was Spotify app spe...

  • Newbie
  • Hi friends! I was wondering if there was a way to keep the screen on an iPad lit while playing music. I know that you can change the general settings to have the device never go into auto-lock, but I...
  • Taylor
  • Community Legend
  • 2356 Views
  • 1 replies
  • 1 likes
  • 2356 Views
  • 1 replies
  • 1 likes

Fast forwarding on my iphone

My iphone is working incorrectly. It seems that the problem may be caused by the "hardware acceleration"-doodad, but i can't seem to find the option to turn it of on my iphone... It jumps ten or so seconds every two seconds, as if fastforwarded.. cou...

  • Casual Listener
  • My iphone is working incorrectly. It seems that the problem may be caused by the "hardware acceleration"-doodad, but i can't seem to find the option to turn it of on my iphone... It jumps ten or so s...
  • Chapz
  • Newbie
  • 7904 Views
  • 7 replies
  • 0 likes
  • 7904 Views
  • 7 replies
  • 0 likes

can't use my premium account

I can't seem to open spotify premium on my iphone or on my ipod. After I press the spotify icon, I get the three pulsing dots, then it goes back to the main screen. I don't know where to go for help. I pay for this and use it every day. I've tried an...

  • Casual Listener
  • I can't seem to open spotify premium  on my iphone or on my ipod.  After I press the spotify icon, I get the three pulsing dots, then it goes back to the main screen.  I don't know whe...
  • broncobwl
  • Casual Listener
  • 480 Views
  • 2 replies
  • 0 likes
  • 480 Views
  • 2 replies
  • 0 likes

Solved!! Some playlists showing 0 songs

Hi all. I looked at the Help guides and the forum and couldn't seem to find an answer, so here goes. I upgraded to Premium today and went to sync my playlists to my iPhone 5. The vast majority of the songs synced, but two of my playlists are showing ...

  • Casual Listener
  • Hi all. I looked at the Help guides and the forum and couldn't seem to find an answer, so here goes.   I upgraded to Premium today and went to sync my playlists to my iPhone 5. The vast majo...
  • frhood
  • Casual Listener
  • 1400 Views
  • 2 replies
  • 0 likes
  • 1400 Views
  • 2 replies
  • 0 likes

Songs starred not syncing for offline use.

I didn't have this problem until yesterday but spotify can't seem to sync stared songs for offline use. It just get's stuck in the proccess. I made sure I have the latest version and I've turned my Iphone 4S off and back on but still no luck. Any hel...

  • Newbie
  • I didn't have this problem until yesterday but spotify can't seem to sync stared songs for offline use. It just get's stuck in the proccess. I made sure I have the latest version and I've turned my I...
  • Joe
  • Community Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

Track on my iPhone says it has zero songs

Hey guys,I have an iPhone 4 and I’m having a hard time getting one of my playlist to recognize on my device. I have a playlist called "My Music" which has 955 tracks on it, and every time I start Spotify on my device it says that it has 0 tracks on i...

  • Regular
  • Hey guys, I have an iPhone 4 and I’m having a hard time getting one of my playlist to recognize on my device. I have a playlist called "My Music" which has 955 tracks on it, and every time I start...
  • Peter__
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Only local files syncing

Hi I have an iphone 5 and cannot sync any of the playlists onto my phone from my desktop - only local files are syncing . I am using and paying for spotify premium so I am finding it quite irritating that I am paying for a service which does not work...

  • Newbie
  • Hi I have an iphone 5 and cannot sync any of the playlists onto my phone from my desktop - only local files are syncing   . I am using and paying for spotify premium so I am finding it quite...
  • MusicMayhem93
  • Regular
  • 407 Views
  • 2 replies
  • 1 likes
  • 407 Views
  • 2 replies
  • 1 likes

Tracks dissapeared on several playlists

I recently switched over to a non-facebook account. After copying over all of my playlists on my desktop, I logged into my new account on my ipod. All of my playlists are listed but on some (not all), the tracks have dissapeared. I went to my desktop...

  • Music Fan
  • I recently switched over to a non-facebook account.  After copying over all of my playlists on my desktop, I logged into my new account on my ipod.  All of my playlists are listed but on so...
  • muse_surfer
  • Music Fan
  • 324 Views
  • 3 replies
  • 0 likes
  • 324 Views
  • 3 replies
  • 0 likes

90's Radio - Weird songs coming up and stops after 4 songs.

Hi, I've been using Spotify for about 2 weeks now daily instead of Pandora (which I used previously) and about 3 days ago I started getting weird behavior. I noticed the problem FIRST started after I logged into Spotify for my Windows 7 PC. I never h...

  • Regular
  • Hi, I've been using Spotify for about 2 weeks now daily instead of Pandora (which I used previously) and about 3 days ago I started getting weird behavior.   I noticed the problem FIRST star...
  • Joe
  • Community Legend
  • 490 Views
  • 4 replies
  • 0 likes
  • 490 Views
  • 4 replies
  • 0 likes

ipod touch won't show up under devices in spotify

it both connect to the same wifi,but my ipod touch won't show up under devices in spotify of windows. I opened the sharing function of wifi. It still won't work. ipod is running ios 6.1.2 and windows is running windows 8 pro. both ipod and windows is...

  • Casual Listener
  • it both connect to the same wifi,but my ipod touch won't show up under devices in spotify of windows. I opened the sharing function of wifi. It still won't work. ipod is running ios 6.1.2 and win...
  • Wysc19980730
  • Casual Listener
  • 775 Views
  • 2 replies
  • 0 likes
  • 775 Views
  • 2 replies
  • 0 likes