Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43463 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109147 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437924 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301923 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
If you try to share a track and include Emoji the Tweet will not send. For example: The same tweet without those Emoji characters will send fine. This is not really a Spotify error... i've found this bug in ANY iOS6 app using the built in "Tweet Shee...
If you try to share a track and include Emoji the Tweet will not send. For example: The same tweet without those Emoji characters will send fine. This is not really a...
Casual Listener
1742 Views
2 replies
0 likes
i have 383 songs i want to sync....it goes so far and just stops. i have been at 202 for almost an hour...it got to that in a little over an hour.......why does it just stop? i have deleted and re-installed the app a few times, each time it only goes...
i have 383 songs i want to sync....it goes so far and just stops. i have been at 202 for almost an hour...it got to that in a little over an hour.......why does it just stop? i have deleted and re-in...
Community Legend
718 Views
2 replies
0 likes
My spotify won't sync most of my tracks on all of my playlists. I have been a paying member now for over a month and when I go to sync a playlist to the offline playlist the first few songs will sync in only a matter of mins though the remainder won'...
My spotify won't sync most of my tracks on all of my playlists. I have been a paying member now for over a month and when I go to sync a playlist to the offline playlist the first few songs will sync...
Casual Listener
1050 Views
2 replies
0 likes
Hi to everybody i got a problem with a playlist: One of my friend created the playlist and he gave me the link to open it. I copied and pasted it on Safari e and the playlist is opened in the Spotify app. But on my iPhone there are only the first 30 ...
Hi to everybody i got a problem with a playlist: One of my friend created the playlist and he gave me the link to open it. I copied and pasted it on Safari e and the playlist is opened in ...
Casual Listener
800 Views
4 replies
0 likes
I am contemplating buying Spotify (the £4.99 version) and I am wondering if I can get it through on my iPhone because my laptop doesn't work & I don't particularly want to be paying £9.99 a month just for it to be using it on my phone?
I am contemplating buying Spotify (the £4.99 version) and I am wondering if I can get it through on my iPhone because my laptop doesn't work & I don't particularly want to be paying £9.99 a month...
Community Legend
516 Views
1 replies
0 likes
I have a premium account but its not working my playlist r still there and I've tried logging out and back in and my account status says I am a premium user but it won't let me stream any music
I have a premium account but its not working my playlist r still there and I've tried logging out and back in and my account status says I am a premium user but it won't let me stream any music
Community Legend
1676 Views
12 replies
1 likes
I'm a Premium member, and I've read that we can listen to music even when we're off line. How do you make your music available in the offline modus? I can't seem to find the switch on my Spotify dashboard to do that.
I'm a Premium member, and I've read that we can listen to music even when we're off line. How do you make your music available in the offline modus? I can't seem to find the switch on my Spotify dash...
Community Legend
908 Views
3 replies
0 likes
I have been a spotify premium user for over 2 years, just recently my starred tracks (set on make offline) are not syncing between desktop and IOS. Even within the ios app starring songs do not show up. I have tried the add a playlist trick and it he...
I have been a spotify premium user for over 2 years, just recently my starred tracks (set on make offline) are not syncing between desktop and IOS. Even within the ios app starring songs do not show ...
479 Views
0 replies
0 likes
Love the "add to the queue" on the iOS (which should also be introduced to web player!) giving a little necessary control over the radio. But after adding a song to the queue, the like and unlike buttons disappear from the interface. I can only tap a...
Love the "add to the queue" on the iOS (which should also be introduced to web player!) giving a little necessary control over the radio. But after adding a song to the queue, the like and unlike but...
Community Legend
823 Views
1 replies
0 likes
I'm having issues using Spotify with my Ford Fiesta.When I connect my Iphone to my car stereo, the console says "No tracks detected on the ipod".I've tried being online with spotify.Being offline with spotify.None of the above works!Is there a way fo...
I'm having issues using Spotify with my Ford Fiesta. When I connect my Iphone to my car stereo, the console says "No tracks detected on the ipod". I've tried being online with spotify. Being off...
Regular
8809 Views
6 replies
0 likes
My starred tracks are downloaded onto my iPhone and I often listen to this while driving. The playlist often just STOPS when a song finishes and wont play the next one. I can open the phone and press the Next button to get it to the next song (Or the...
My starred tracks are downloaded onto my iPhone and I often listen to this while driving. The playlist often just STOPS when a song finishes and wont play the next one. I can open the phone and press...
Regular
1802 Views
5 replies
0 likes
I went to sync my iPod nano with Spotify, now Spotify has crashed and my iPod is stuck. **bleep** you.
I went to sync my iPod nano with Spotify, now Spotify has crashed and my iPod is stuck. **bleep** you.
Casual Listener
1007 Views
3 replies
0 likes
Yesterday all the songs on my playlists are no longer available to play..! What has happened? Could it be an error reg. that my creditcard was no longer in use? I have switched bank, and got a new creditcard- I have entered my new details. Presse hel...
Yesterday all the songs on my playlists are no longer available to play..! What has happened? Could it be an error reg. that my creditcard was no longer in use? I have switched bank, and got a new cr...
Casual Listener
1098 Views
4 replies
0 likes
Hello, maybe beginners question? I have now spotify premium und want to buy an Ipod touch 5g as an device using spotify and listen to my mp3 collection. I want to synch my local mp3 with Itunes, so that I can use them normally with the Ipod program (...
Hello, maybe beginners question? I have now spotify premium und want to buy an Ipod touch 5g as an device using spotify and listen to my mp3 collection. I want to synch my local mp3 with Itunes, so t...
Casual Listener
904 Views
2 replies
0 likes
Howdy there! Let me start with the fact that I just joined Spotify after hearing that you can go offline mode with the app. I don't have 3G on my iPad and I'm interested in listening to music as I walk in my local recreation center... therefore, come...
Howdy there! Let me start with the fact that I just joined Spotify after hearing that you can go offline mode with the app. I don't have 3G on my iPad and I'm interested in listening to mu...
Community Legend
715 Views
2 replies
0 likes
So some of the tracks that play just fine in a playlist on my desktop refuse to play in the mobile app on my iPhone 4S. I have Premium subscription and it all works fine in the main. Just these occasional tracks that don't play, they just sit there w...
So some of the tracks that play just fine in a playlist on my desktop refuse to play in the mobile app on my iPhone 4S. I have Premium subscription and it all works fine in the main. Just these occas...
Regular
4053 Views
5 replies
0 likes
Is there a complete list of supported devices for syncing music? I need to purchase a new device and want to make sure I get the right thing! Thanks
Is there a complete list of supported devices for syncing music? I need to purchase a new device and want to make sure I get the right thing! Thanks
Roadie
1429 Views
3 replies
0 likes
I entered a request for a free 30 day premium account today. I submitted payment which showed a charge already without the 30 day trial.When i open spotify it says 48 hour trial is counting down
I entered a request for a free 30 day premium account today. I submitted payment which showed a charge already without the 30 day trial. When i open spotify it says 48 hour trial is counting down
Community Legend
585 Views
1 replies
0 likes
So I am a premium user and have about 1600 songs on my starred playlist and about 6 other playlist with anywhere from 20-500 songs on them on my MacBook. When I put these playlist into offline mode on my computer and Iphone 5, the songs begin to sync...
So I am a premium user and have about 1600 songs on my starred playlist and about 6 other playlist with anywhere from 20-500 songs on them on my MacBook. When I put these playlist into offline mode o...
Community Legend
2003 Views
3 replies
0 likes
Okay so I just recently got spotify and whenever I add music to my playlists on my computer, they are not connecting with my phone playlists so my phone is never updated. I have read a lot about "playlist server errors" but my brother has spotify on ...
Okay so I just recently got spotify and whenever I add music to my playlists on my computer, they are not connecting with my phone playlists so my phone is never updated. I have read a lot about "p...
Community Legend
478 Views
1 replies
0 likes
