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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139867 Views

503 replies

108 likes

  • 139867 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98178 Views

19 replies

38 likes

  • 98178 Views
  • 19 replies
  • 38 likes

Tracks disappearing offline

I know there are a lot of posts about playlists disappearing offline, but my issue is about tracks. I just added 3 songs to my 2010s playlist on my PC and I decided to make sure these were on my iPod offline so I would be able to take these tracks in...

Newbie

I know there are a lot of posts about playlists disappearing offline, but my issue is about tracks. I just added 3 songs to my 2010s playlist on my PC and I decided to make sure these were on my iPod...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Click on playbutton closes webpage on ipad

Hi all, I try to implement the spotify play button on a website with a dynamic tracklist. Everything works fine within every browser, except on the ipad. When i touch the play button on the ipad, there is a message to open the spotify app or to downl...

Casual Listener

Hi all,   I try to implement the spotify play button on a website with a dynamic tracklist. Everything works fine within every browser, except on the ipad. When i touch the play button o...

Droobie

Casual Listener

359 Views

2 replies

0 likes

  • 359 Views
  • 2 replies
  • 0 likes

Spotify wont sync my playlists

Hey guys ive had no problems with spotify recently except that my ipod touch playists wont sync all the way. I have done a clean install on my ipod and computer with no help. when i turn on spotify on my ipod the playlists are all listed but only a p...

Newbie

Hey guys ive had no problems with spotify recently except that my ipod touch playists wont sync all the way.  I have done a clean install on my ipod and computer with no help. when i turn on spo...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Solved!! iPhone Not Registering My Premium Subscription

Hey all,I have had Spotify Premium for a few months with no problems. However this morning after I got off work my iPhone no longer registers that I am a premium member. Help?

Casual Listener

Hey all, I have had Spotify Premium for a few months with no problems. However this morning after I got off work my iPhone no longer registers that I am a premium member. Help?

BrandonHotz

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

My playlist is empty.

Hi! When i open my playlist "jeje" it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloaded, but when im not online they wont appear on the...

Casual Listener

Hi! When i open my playlist "jeje" it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloa...

Peter__

Community Legend

512 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Pls Help: Iphone 5 is not being recognised by Spotify and can't sync

I've been using Spotify for years but I recently upgraded to Spotify Premium. When I wanted to use it on my Iphone 5 I logged in using the same account and managed to streamed music on my iPhone5. But it was later that I realised the music I streamed...

Casual Listener

I've been using Spotify for years but I recently upgraded to Spotify Premium. When I wanted to use it on my Iphone 5 I logged in using the same account and managed to streamed music on my iPhone5. Bu...

Peter__

Community Legend

1266 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify not syncing any playlists to iPhone

I have uninstalled Spotify and restarted both my Mac and iPhone, then re-installed the app back onto both devices. Space is not an issue as I still had 6+ GB on my iPhone prior to uninstalling. Upon uninstalling it removed all saved data (including t...

Visitor

I have uninstalled Spotify and restarted both my Mac and iPhone, then re-installed the app back onto both devices.  Space is not an issue as I still had 6+ GB on my iPhone prior to uninstalling....

user-removed

Not applicable

2771 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Music stops after 1 min (iPhone)

Today when listening to Spotify on my Iphone 4 the music stops after about 1 min. Then I have to fast forward just a little and then I can press play again. But it does this every minute. It has never done this before. App Store is not telling me a u...

Regular

Today when listening to Spotify on my Iphone 4 the music stops after about 1 min. Then I have to fast forward just a little and then I can press play again. But it does this every minute.   It...

Joe

Community Legend

686 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Portion of my playlists do not load

Spotify, When using your iPhone app only the bottom half of my playlists automatically load when I open with out without a network connection. The more recent playlists cannot load withot a network connection. On top of that, the more recently added ...

Newbie

Spotify,   When using your iPhone app only the bottom half of my playlists automatically load when I open with out without a network connection. The more recent playlists cannot load withot a ...

Matts002

Newbie

526 Views

1 replies

0 likes

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  • 1 replies
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My premium account is not working anymore

Hi, I pay for Spotify but can not use my premium account. I have tried to delete and reinstall the app. twice but it still not working. Following error message appear when i click on a song "Spotify is required for on-demand mobile streaming. It´s fr...

Casual Listener

Hi,   I pay for Spotify but can not use my premium account. I have tried to delete and reinstall the app. twice but it still not working. Following error message appear when i click on a song&...

karinhogmark

Casual Listener

836 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Synced playlist consume 3G if NOT offline mode?

Hi I cant find a clear answer for this thus posted this question. Device: Iphone 5 (iOS 6.1.3) Status: Spotify premium Question: For the playlist I synced, will it consume 3G data if I play the song in this playlist WITHOUT swithching to OFFLINE mode...

Regular

Hi   I cant find a clear answer for this thus posted this question.   Device: Iphone 5 (iOS 6.1.3) Status: Spotify premium   Question: For the playlist I synced, will i...

MichaelJerzak

Composer

413 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Iphone not showing up in devices/ Unable to sync local files

I just got spotify premium and I follow all the steps to try to sync my local files, but my phone will not show up under devices? Does anyone know how I can fix this?

Casual Listener

I just got spotify premium and I follow all the steps to try to sync my local files, but my phone will not show up under devices? Does anyone know how I can fix this? 

cmule

Casual Listener

1398 Views

2 replies

0 likes

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  • 2 replies
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Song not available and solution

Hi all, I am looking for this song. It is the OST for the russian movie 'Metpo'. The artist is called Bi-2 and Spotify has it but not the song. I searched in itunes and found out they do have it. Is there anyway I can purchase the song from itune and...

Visitor

Hi all,   I am looking for this song.  It is the OST for the russian movie 'Metpo'. The artist is called Bi-2 and Spotify has it but not the song. I searched in itunes and found out they ...

Adam

Roadie

393 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Syncing songs for offline play does not work!

I have a one month trial of premium (which i plan to continue) on a non-jailbroken phone. Everything works appropriately liike, Wifi, 3G, etc.. Please help, this is quite frustrating seeing as I've tried rebooting, reinstalling, the works. Any and al...

Casual Listener

I have a one month trial of premium (which i plan to continue) on a non-jailbroken phone. Everything works appropriately liike, Wifi, 3G, etc.. Please help, this is quite frustrating seeing as I've t...

Adam

Roadie

692 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPhone saying Premium is required to play on my iPhone.

I have been playing on my phone since June 2012 with no problem and suddenly 2 days ago it all went offline and says I cannot play anything unless I upgrade to Premium which I already have and am paying £9.99 for the service. How can I get this worki...

Newbie

I have been playing on my phone since June 2012 with no problem and suddenly 2 days ago it all went offline and says I cannot play anything unless I upgrade to Premium which I already have and am pay...

Taylor

Community Legend

438 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify premium not working on my iPhone 3G

Hi, I just started a free trial of Spotify Premium but it won't work on my phone. I don't have a computer, so I haven't tried from one, yet. I tried uninstalling and reinstalling the app. I tried logging in outside of Facebook, but it just makes me l...

Casual Listener

Hi, I just started a free trial of Spotify Premium but it won't work on my phone. I don't have a computer, so I haven't tried from one, yet. I tried uninstalling and reinstalling the app. I tri...

Peter__

Community Legend

1820 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Some playlists do not sync

I've been having a pretty annoying problem with some of my playlists. As we all know, Spotify's mobile app does not allow sorting by name, artist, etc., so I made three separate playlists, one for sorted albums, another for artists, and another for t...

Newbie

I've been having a pretty annoying problem with some of my playlists. As we all know, Spotify's mobile app does not allow sorting by name, artist, etc., so I made three separate playlists, one for so...

Peter__

Community Legend

802 Views

4 replies

0 likes

  • 802 Views
  • 4 replies
  • 0 likes

US support for iPod

Okay...I've read through much of the help about iPod support currently unavailable in the US. I have a new iPod nano which isn't supported, but apparently the iPod Touch is. I would like to take all my Spotify offline music with me on a supported iPo...

Casual Listener

Okay...I've read through much of the help about iPod support currently unavailable in the US. I have a new iPod nano which isn't supported, but apparently the iPod Touch is. I would like to take all ...

ssmith335

Casual Listener

389 Views

2 replies

0 likes

  • 389 Views
  • 2 replies
  • 0 likes