Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43491 Views

43 replies

10 likes

  • 43491 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109159 Views

116 replies

13 likes

Other
  • 109159 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1647 Views

0 replies

0 likes

iOS
  • 1647 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301935 Views

62 replies

16 likes

  • 301935 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127844 Views

19 replies

38 likes

  • 127844 Views
  • 19 replies
  • 38 likes

I purchased spotify premium, but it isn't working

i purchasses spotify premium but it isnt working. i have an i phone 3g . shouldnt spotify be able to be accessed from my phone , on the screen now? Please Could you help me

Casual Listener

i purchasses spotify premium but it isnt working. i have an i phone 3g .  shouldnt spotify be able to be accessed from my phone , on the screen now? Please Could you help me

MikeyB

Community Legend

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Dont want to share my playlists

Hello!I Dont know if this is possible because I can't find an answer for it but I dont want to share Every playlist that I have. Is there something I can do? I have looked at the settings but couldnt find anything.

Newbie

Hello! I Dont know if this is possible because I can't find an answer for it but I dont want to share Every playlist that I have. Is there something I can do? I have looked at the settings but could...

RJay

Casual Listener

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

HELP Spotify Mobile Bitrate

After much research, I decided to get spotify premium since it is the best music service.However, I wanted to know if Spotify streams 320kbps quality audio to both desktop AND MOBILE in premium. I heard that 320 kbps is only for desktop and 160kbps i...

Newbie

After much research, I decided to get spotify premium since it is the best music service. However, I wanted to know if Spotify streams 320kbps quality audio to both desktop AND MOBILE in premium. I ...

Joe

Community Legend

11885 Views

11 replies

0 likes

  • 11885 Views
  • 11 replies
  • 0 likes

local files not syncing to 2nd laptop in the house.

I have 2 laptops on same wifi. One has all my music on it and the other does not. How do I get the local files to be available on my other computer? I notice they are on my iphone because I synced it, but they are not on the other computer.

Casual Listener

I have 2 laptops on same wifi.  One has all my music on it and the other does not.  How do I get the local files to be available on my other computer?   I notice they are on my iph...

Joe

Community Legend

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Offline Songs stop syncing

My offline songs simply stop syncing. Everything will be going fine, then suddenly it can't get past a specific song to continue. Please help!

Newbie

My offline songs simply stop syncing.  Everything will be going fine, then suddenly it can't get past a specific song to continue.  Please help!

Adam

Roadie

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Where are 'available offline' files stored on iOS?

I am about to restore my iPhone and put the new iOS 7 beta on it when it becomes available later today... I have several playlists that are available offline and cached to my iPhone and I would like to back them up to my Mac rather than have to conne...

Newbie

I am about to restore my iPhone and put the new iOS 7 beta on it when it becomes available later today... I have several playlists that are available offline and cached to my iPhone and I would like ...

1382 Views

0 replies

3 likes

  • 1382 Views
  • 0 replies
  • 3 likes

iPhone speakers are constantly on

I have a problem that i can hear the speaker constantly. This is propably the reason why my battery life is poor. I think this has to do with spotify. Are other users experiencing this problem also? I tried closing all apps but that does not help. It...

Regular

I have a problem that i can hear the speaker constantly. This is propably the reason why my battery life is poor. I think this has to do with spotify. Are other users experiencing this problem also? ...

wvdburgt

Regular

820 Views

4 replies

0 likes

  • 820 Views
  • 4 replies
  • 0 likes

Spotify is defaulting to use my local file instead of the spotify version. How do I turn this off

This is really annoying because if I dont have the entire playlist synced then I have missing songs when I am not home in my playlist even if they are in the spotify catalogue.

Casual Listener

This is really annoying because if I dont have the entire playlist synced then I have missing songs when I am not home in my playlist even if they are in the spotify catalogue.

Marco

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

[IOS]Offline playlists not downloading to Nano 7th gen

Hi , I've been trying over a week to download my music to my ipod nano 7th generation and it wont let me download my music.. I have windows 7 on my computer. I'm wondering if the AVG Internet Security I have on my computer is stopping it from downloa...

Newbie

Hi , I've been trying over a week to download my music to my ipod nano 7th generation and it wont let me download my music.. I have windows 7 on my computer.  I'm wondering if  the AVG Inte...

Joe

Community Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

7th gen iPod isn't recognized

My new iPod (7th) isn't reconginised (either windows and OS). Is this issue known and when will it be resolved?

Newbie

My new iPod (7th) isn't reconginised (either windows and OS). Is this issue known and when will it be resolved?

smelico

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Iphone Synch

Is there a possibility to synch the iphone without wireless lan maybe with the cable like an ipod ?

Casual Listener

Is there a possibility to synch the iphone without wireless lan maybe with the cable like an ipod ?

Joe

Community Legend

689 Views

3 replies

0 likes

  • 689 Views
  • 3 replies
  • 0 likes

iPhone playlists not updating properly

I made some changes to my Spotify playlists on my computer recently. I expected that my iPhone playlists would update accordingly, but that's not the case. Now, every time I close and re-open the Spotify app on my iPhone, it lists my playlists as the...

Casual Listener

I made some changes to my Spotify playlists on my computer recently. I expected that my iPhone playlists would update accordingly, but that's not the case.   Now, every time I close and re-o...

Joe

Community Legend

4180 Views

3 replies

1 likes

  • 4180 Views
  • 3 replies
  • 1 likes

downloading music

I already have a premium subscription and i want to hear my songs offline. I have selected several playlists and pushed download, but they all start "downloading" until 4%. I have been waiting for a couple of days, but i have only downloaded like 4 s...

Regular

I already have a premium subscription and i want to hear my songs offline. I have selected several playlists and pushed download, but they all start "downloading" until 4%. I have been waiting for a ...

Taylor

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Problems with Playback for Musicals

Hi.... When trying to play a few Broadway Musicals via Spotify....one track will be played and then Spotify will close out. I've only had this happen on Broadway Musicals....most recently the Motown Musical selection - Original Broadway Cast - Motown...

Casual Listener

Hi....   When trying to play a few Broadway Musicals via Spotify....one track will be played and then Spotify will close out.  I've only had this happen on Broadway Musicals....most recen...

Treypod

Casual Listener

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

2013 can't get podcasts on IPOD shuffle

I have used Spotify to download ITunes podcasts for several months. New upgrade from ITunes--can't get local files which are on Spotify which are podcasts to my IPOD. I hate ITunes but don't know where else to get podcasts I like. Spotify has the pod...

Newbie

I have used Spotify to download ITunes podcasts for several months. New upgrade from ITunes--can't get local files which are on Spotify which are podcasts to my IPOD. I hate ITunes but don't know whe...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Desktop Starred playlist not updating on iOS

If I star a playlist on the desktop spotify, it does not update or even show up on my iOS. All updates to programs are up to date. Need a response.

Regular

If I star a playlist on the desktop spotify, it does not update or even show up on my iOS.   All updates to programs are up to date. Need a response.

user-removed

Not applicable

2163 Views

10 replies

1 likes

  • 2163 Views
  • 10 replies
  • 1 likes

New iPhone - lost premium/ all playlists

I've recently had to replace my iPhone, and when I log in to my account it says I am on a 48 hour free trial, and is not showing any of my playlists. When I log in to my account on my laptop, it shows my account status as premium (next payment date a...

Casual Listener

I've recently had to replace my iPhone, and when I log in to my account it says I am on a 48 hour free trial, and is not showing any of my playlists.   When I log in to my account on my lapt...

Richard

Community Legend

1120 Views

3 replies

0 likes

  • 1120 Views
  • 3 replies
  • 0 likes

Deleted Playlists & Playlist Not Syncing

Alright, so big f*** up here... My first problem is that I took all my "starred" songs and put them into a new playlist. Now, said playlist will not sync to my iphone. The name of the playlist shows up, but it won't load any of the songs. Second prob...

Newbie

Alright, so big f*** up here...   My first problem is that I took all my "starred" songs and put them into a new playlist. Now, said playlist will not sync to my iphone. The name of the play...

Peter__

Community Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Streaming Spotify to Wireless Speakers

How can I stream from my pc to an iLUV wireless speaker. The pc does not recognize the speaker as such, only as an earpiece. Still does not stream. Cannot find any device drivers for the speaker

Casual Listener

How can I stream from my pc to an iLUV wireless speaker. The pc does not recognize the speaker as such, only as an earpiece. Still does not stream. Cannot find any device drivers for the speaker

printersalley

Casual Listener

1959 Views

2 replies

0 likes

  • 1959 Views
  • 2 replies
  • 0 likes