Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iPhone 4 not working with premium

iPhone 4 not working with premium

Hi I have a spotify premium account that is used at my house in Logan. I'm in bountiful right now and whenever I log in to spotify on my iPhone and try to choose a song is tells me spotify premium is required. How do I fix this?
Reply
2 Replies

Hey there @Cleowade34! Welcome to the Spotify Community!

Have you tried getting rid of the Spotify app from your phone completely and reinstalling it? There's usually a delay in obtaining subscription information when it comes to mobile devices for some reason.

Let me know if this didn't help you out at all.
Spotify on!
Mikey

Spotify | Twitter



Did you like this post? Please add kudos below!
Did this post solve your issue? Accept it as a solution below!

Hey Cleowade34 - Not to worry! This can be very easily fixed.

 

Just follow the steps Richard has outlined right here using your 'cleowade34' username. 

Suggested posts