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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9479 Views
  • 3 replies
  • 9 likes
  • Security
  • 9479 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 486466 Views
  • 979 replies
  • 111 likes
  • Account
  • 486466 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1212301 Views
  • 119 replies
  • 117 likes
  • Account
  • 1212301 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121672 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121672 Views
  • 72 replies
  • 12 likes

Charged twice this last months

PlanPremiumCountryOmanDevice(Huawei Pura70)Operating System(Android) My Question or IssueM charged twice Feb/Mar25

  • Visitor
  • Plan Premium Country Oman Device (Huawei Pura70) Operating System (Android)   My Question or Issue M charged twice Feb/Mar25
  • 5 Views
  • 0 replies
  • 0 likes
  • Premium
  • 5 Views
  • 0 replies
  • 0 likes

Superuser Contribution I took Spotify premium and I'm still not able to access few features

My premium of Spotify is having issues I am not able to access features like jamming and options like sorting playlist by costom order or title I checked if any update is pending but it's all up to date and I'm still suffering this issue please work ...

  • Visitor
  • My premium of Spotify is having issues I am not able to access features like jamming and options like sorting playlist by costom order or title I checked if any update is pending but it's all up to d...
  • Ivelina
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Student Discount Expired - No Email Sent & Charged Full Premium

My premium student discount expired in October but I have only just noticed that the amount charged to my payment method doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an email alert to notify you that the discount period...

  • Newbie
  • My premium student discount expired in October but I have only just noticed that the amount charged to my payment method doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an...
  • Urmom18
  • Visitor
  • 900 Views
  • 2 replies
  • 0 likes
  • 900 Views
  • 2 replies
  • 0 likes

Lost Access to Facebook and Can’t Log In to Spotify – Need Help!

Hi Spotify Community,I’m in a bit of a tough spot and could really use your help.I created my Spotify account a long time ago using my Facebook profile, but I recently lost access to my Facebook account.Unfortunately, I was logged out of Spotify as w...

  • Newbie
  • Hi Spotify Community, I’m in a bit of a tough spot and could really use your help. I created my Spotify account a long time ago using my Facebook profile, but I recently lost access to my Fac...
  • 114 Views
  • 0 replies
  • 0 likes
  • Account
  • 114 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't log in to the account linked to my email. It does not allow you to

When trying to change the password, he writes that "the account is not registered", when trying to register an account to the same email, he writes that there is already an account with such an email.

  • Visitor
  • When trying to change the password, he writes that "the account is not registered", when trying to register an account to the same email, he writes that there is already an account with such an email.
  • Not applicable
  • 219 Views
  • 5 replies
  • 0 likes
  • 219 Views
  • 5 replies
  • 0 likes

Solved!! Email is taken after deleting my old account.

PlanPremiumCountryIsraelDeviceSamsung Galaxy S20 UltraOperating SystemWindows 10 My Question or Issue15 days ago I deleted my old account and created a new one for a fresh start...However, I can't change my new account's email to the older one, and m...

  • Visitor
  • Plan Premium Country Israel Device Samsung Galaxy S20 Ultra Operating System Windows 10   My Question or Issue 15 days ago I deleted my old account and created a new one for a fresh st...
  • Not applicable
  • 6193 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 6193 Views
  • 2 replies
  • 0 likes

Superuser Contribution Subscription went from premium to free...?

Hi, this is weird. I've been on Spotify for many years now, on a premium subscription. Now suddenly, they changed to 'free' without any notice before. I tried logging out & in again, but nothing changes. It's the same on my phone and desktop. So why ...

  • Regular
  • Hi, this is weird. I've been on Spotify for many years now, on a premium subscription. Now suddenly, they changed to 'free' without any notice before. I tried logging out & in again, but nothing ...
  • Davidperez24
  • Casual Listener
  • 475 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 475 Views
  • 4 replies
  • 0 likes

Superuser Contribution The short Url´s doesn´t seem to work? I created it through sptfy.com.

My short url to spotify doesn´t work, it was created through sptfy.com, but i can´t reach that page neither. It has been like this for two days now.

  • Visitor
  • My short url to spotify doesn´t work, it was created through sptfy.com, but i can´t reach that page neither. It has been like this for two days now.
  • rizzler
  • Roadie
  • 9319 Views
  • 8 replies
  • 1 likes
  • 9319 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify Windows app randomly playing weird music, setting it to repeat, and lowering the app volume

Hi all, The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to make sure I am not able to notice it playing) and setting the ...

  • Gig Goer
  • Hi all,   The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to ma...
  • MihailY
  • Moderator
  • 110 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Security
  • 110 Views
  • 5 replies
  • 0 likes

Superuser Contribution unable to add google account as login method

yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working

  • Newbie
  • yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working 😕
  • Joan
  • Moderator
  • 1046 Views
  • 10 replies
  • 0 likes
  • 1046 Views
  • 10 replies
  • 0 likes

Superuser Contribution My account both exists and doesn't exist but either way I can't log in

I had to make an alternate account just to ask this, but I really just want to get into my old account to get my old playlists. I had a spotify account linked to this email, however when I try to log in now, I get the message that my password/usernam...

BeltaguiseALT_0-1585500209016.png BeltaguiseALT_1-1585500208964.png
  • Casual Listener
  • I had to make an alternate account just to ask this, but I really just want to get into my old account to get my old playlists.   I had a spotify account linked to this email, however when I t...
  • allthingswickedphoto
  • Visitor
  • 2921 Views
  • 6 replies
  • 0 likes
  • Account
  • 2921 Views
  • 6 replies
  • 0 likes

Administrador do plano

Paga o Spotify Premium com uma colega, na qual ela é administradora. Ela vai cancelar o plano e gostaria de abrir um só para mim. Quero saber se as músicas alugada no meu e-mail neste pacote, vai continuar ou não?

  • Visitor
  • Paga o Spotify Premium com uma colega, na qual ela é administradora. Ela vai cancelar o plano e gostaria de abrir um só para mim. Quero saber se as músicas alugada no meu e-mail neste pacote, vai con...
  • Bittencourt
  • Spotify Star
  • 39 Views
  • 1 replies
  • 0 likes
  • 39 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution AUDIOBOOK TIME RUNS OUT WITHIN 10 HOURS!

Plan - premium Country - USADevice - iPad&iPhone My Question or IssueI have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly this feature comes with 15 hours of audiobook time… I have yet to get th...

  • Regular
  • Plan - premium  Country - USA Device - iPad&iPhone  My Question or Issue I have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly...
  • Robbo5
  • Newbie
  • 12247 Views
  • 39 replies
  • 4 likes
  • Account
  • 12247 Views
  • 39 replies
  • 4 likes

Spotify only able to access my Facebook's name and profile picture and not friendlist.

PlanPremium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added my Facebook account to Spotify and Spotify doesn't show my Facebook friends nor able to acess the...

  • Regular
  • Plan Premium   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added my Facebook a...
  • Not applicable
  • 5998 Views
  • 15 replies
  • 1 likes
  • Account
    Premium
  • 5998 Views
  • 15 replies
  • 1 likes

Superuser Contribution Hide from devices on same network

PlanPremiumCountry USA My Question or Issue I use Spotify Premium at work- either on my phone or my computer. Both are connected to the company network (LAN or WiFi). Today I noticed my coworker's computer showed up on my list of devices. This is dis...

  • Casual Listener
  • Plan Premium Country  USA   My Question or Issue  I use Spotify Premium at work- either on my phone or my computer.  Both are connected to the company network (LAN or WiFi)....
  • stevetogekiss
  • Newbie
  • 27553 Views
  • 41 replies
  • 35 likes
  • Security
  • 27553 Views
  • 41 replies
  • 35 likes

Superuser Contribution Account cannot be found

Your issue is not fixed. I cannot login. I have iOS, android, mac, pc, several versions. This is an issue on your side. My Question or IssueI cannot login, and it says my account cannot be found when trying to recover it. However, I have received no ...

  • Casual Listener
  • Your issue is not fixed. I cannot login. I have iOS, android, mac, pc, several versions. This is an issue on your side.  My Question or Issue I cannot login, and it says my account cannot be f...
  • Not applicable
  • 246 Views
  • 2 replies
  • 0 likes
  • Premium
  • 246 Views
  • 2 replies
  • 0 likes

Superuser Contribution Canvas feature

Uhmm does a student package have a canvas feature ??

  • Newbie
  • Uhmm does a student package have a canvas feature ??
  • Not applicable
  • 703 Views
  • 2 replies
  • 0 likes
  • 703 Views
  • 2 replies
  • 0 likes

My music is on the wrong artist profile

I'm not sure where to post this, but I've been struggling with this one issue where instead of my publisher creating a seperate profile for my album, instead uploaded it to another artist's profile with the same name. I tried contacting Spotify Suppo...

  • Casual Listener
  • I'm not sure where to post this, but I've been struggling with this one issue where instead of my publisher creating a seperate profile for my album, instead uploaded it to another artist's profile w...
  • Not applicable
  • 1000 Views
  • 6 replies
  • 0 likes
  • Other
  • 1000 Views
  • 6 replies
  • 0 likes