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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4955 Views
  • 1 replies
  • 9 likes
  • Security
  • 4955 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468088 Views
  • 977 replies
  • 111 likes
  • Account
  • 468088 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206491 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206491 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117835 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117835 Views
  • 72 replies
  • 12 likes

Not able to add family member to my family plan

I have been using Spotify for a long time and I have had premium individual plan. Today I tried to switch to family plan and it seems to me that I managed to do that, but I still can not add my husband to this plan as it says we are in different coun...

  • Visitor
  • I have been using Spotify for a long time and I have had premium individual plan. Today I tried to switch to family plan and it seems to me that I managed to do that, but I still can not add my husba...
  • 14 Views
  • 0 replies
  • 0 likes
  • 14 Views
  • 0 replies
  • 0 likes

Superuser Contribution Very frequent password reset requests

My Question or Issue Hi,Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam like this and I wonder whether someone is trying to access my...

  • Casual Listener
  • My Question or Issue  Hi, Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam l...
  • Maria
  • Moderator
  • 3212 Views
  • 7 replies
  • 1 likes
  • Account
    Free
    Login
    Security
  • 3212 Views
  • 7 replies
  • 1 likes

How do I link another account to my Spotify to unblock content?

I’ve subscribed to a membership for additional content from a podcast I listen to frequently. To access the members-only episodes, I need to link my account with Will Media. The process asks for my email, and I receive a verification code, but when I...

  • Casual Listener
  • I’ve subscribed to a membership for additional content from a podcast I listen to frequently. To access the members-only episodes, I need to link my account with Will Media. The process asks for my e...
  • Maxim
  • Spotify Star
  • 36 Views
  • 1 replies
  • 0 likes
  • 36 Views
  • 1 replies
  • 0 likes

Also I want to make sure I don't get billed for two accounts . randellsr

I already have an account and for me to log in they gave me a three-month free account and I don't want to have two accounts and get billed for two

  • Regular
  • I already have an account and for me to log in they gave me a three-month free account and I don't want to have two accounts and get billed for two
  • Maxim
  • Spotify Star
  • 42 Views
  • 2 replies
  • 0 likes
  • 42 Views
  • 2 replies
  • 0 likes

Supposedly payment problems with my Spotify Premiu

I received an email (my email address is correct) that there are supposedly payment problems with my Spotify Premium: ‘Payment problem with your Spotify Premium. Unfortunately, we were unable to successfully process your payment for Spotify Premium. ...

  • Casual Listener
  • I received an email (my email address is correct) that there are supposedly payment problems with my Spotify Premium: ‘Payment problem with your Spotify Premium. Unfortunately, we were unable to succ...
  • Maxim
  • Spotify Star
  • 43 Views
  • 1 replies
  • 0 likes
  • Premium
  • 43 Views
  • 1 replies
  • 0 likes

I am a premium duo plan member. I do not seem to have the same capabilities

I’d like to listen to the audiobook Bible, read by Robert Suchet. It is free for my husband (plan manager) but Spotify is asking me to pay for it. Can you help?

  • Visitor
  • I’d like to listen to the audiobook Bible, read by Robert Suchet. It is free for my husband (plan manager) but Spotify is asking me to pay for it. Can you help?
  • Maxim
  • Spotify Star
  • 47 Views
  • 1 replies
  • 0 likes
  • 47 Views
  • 1 replies
  • 0 likes

Superuser Contribution change username

i need to change my usernamei know we only use our email to login but i want to change it

  • Visitor
  • i need to change my username i know we only use our email to login but i want to change it
  • dientede_leao
  • Newbie
  • 25507 Views
  • 7 replies
  • 4 likes
  • 25507 Views
  • 7 replies
  • 4 likes

Superuser Contribution my profile shows another account?

PlanPremiumDeviceOneplus 6T My Question or IssueWhen other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it suddenly show another account? Maybe an old account of mine, but I hav...

  • Visitor
  • Plan Premium Device Oneplus 6T   My Question or Issue When other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it su...
  • Ivelina
  • Moderator
  • 72 Views
  • 1 replies
  • 0 likes
  • Account
  • 72 Views
  • 1 replies
  • 0 likes

duo account not working on mobile phone

PremiumCountrynetherlandsDevice(motorolaOperating Systemandroid 14 My Question or IssuePlanPremium duoCountryNetherlands DeviceMotorolaOperating SystemMotorola, running on Android 14 My Question or IssueMy partner and I have a duo account. Working fi...

  • Newbie
  • Premium Country netherlands Device (motorola Operating System android 14   My Question or Issue Plan Premium  duo Country Netherlands   Device Motorola Operating System...
  • Billy-J
  • Spotify Star
  • 38 Views
  • 1 replies
  • 0 likes
  • Premium
  • 38 Views
  • 1 replies
  • 0 likes

My friends cant find me via display name how can ı be visible by display

My friends can not find me via my display name even if profile visibility option is activated. Can you please help me how can i be visible via my display name? I wanna be visible when they search my name and surname directly

  • Visitor
  • My friends can not find me via my display name even if profile visibility option is activated. Can you please help me how can i be visible via my display name? I wanna be visible when they search my ...
  • Maxim
  • Spotify Star
  • 43 Views
  • 1 replies
  • 0 likes
  • 43 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant change my country

PlanPremiumCountrySwissDevicePCOperating SystemWindows 11 My Question or IssueI need to change my country but i cant, i already put my swiss debit card and still in my origin country not my new country

  • Casual Listener
  •   Plan Premium Country Swiss Device PC Operating System Windows 11   My Question or Issue I need to change my country but i cant, i already put my swiss debit card and still in m...
  • MihailY
  • Moderator
  • 95 Views
  • 6 replies
  • 1 likes
  • Account
  • 95 Views
  • 6 replies
  • 1 likes

2 Mitglieder von 3 sind auf dem selben Konto angemeldet

Auf meinem Konto sind 4 Mitglieder angemeldet aber ein Mitglied ist mit meinem Account verbunden das heisst einer von uns fällt immer raus habe schon versucht zu löschen und wieder einzureichen aber das geht nicht

  • Visitor
  • Auf meinem Konto sind 4 Mitglieder angemeldet aber ein Mitglied ist mit meinem Account verbunden das heisst einer von uns fällt immer raus habe schon versucht zu löschen und wieder einzureichen aber ...
  • Maxim
  • Spotify Star
  • 41 Views
  • 1 replies
  • 0 likes
  • 41 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong" message when loggin in with facebook on all devices

Since 3 days now im logged out spotify on all of my devices, when i try to log in with Facebook i get a message "Something went wrong"This happens on my phone (tried reinstalling), webbrowser, desktop app.The facebook email is blocked so I cant recie...

  • Visitor
  • Since 3 days now im logged out spotify on all of my devices, when i try to log in with Facebook i get a message "Something went wrong" This happens on my phone (tried reinstalling), webbrowser, de...
  • Ivelina
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Login to Spotify" emails - Yes. i did secure my account.

Plan Free/Premium My Question or Issue So, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "may have been entered by mistake." But, after recieving the second email...

  • Casual Listener
  • Plan Free/Premium   My Question or Issue So, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "ma...
  • MrG68
  • Casual Listener
  • 12776 Views
  • 15 replies
  • 5 likes
  • Account
    Login
    Security
  • 12776 Views
  • 15 replies
  • 5 likes

How to delete second account with no access to old email address

There needs to be an FAQ on how to delete a second account if you can’t access your old email connected to secondary account.

  • Newbie
  • There needs to be an FAQ on how to delete a second account if you can’t access your old email connected to secondary account.
  • Billy-J
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

  • Casual Listener
  • Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ? Plan Premium  Country Canada Device (IPhone 13 mini) Ope...
  • Jj900
  • Visitor
  • 46120 Views
  • 58 replies
  • 22 likes
  • Account
    Premium
  • 46120 Views
  • 58 replies
  • 22 likes

Solved!!Superuser Contribution Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • My Question or Issue I have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States...
  • Joan
  • Moderator
  • 117835 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117835 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution My account got hacked

My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...

  • Visitor
  • My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had n...
  • Yordan
  • Moderator
  • 453 Views
  • 5 replies
  • 1 likes
  • 453 Views
  • 5 replies
  • 1 likes