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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8678 Views
  • 1 replies
  • 9 likes
  • Security
  • 8678 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477666 Views
  • 979 replies
  • 111 likes
  • Account
  • 477666 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209737 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209737 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119795 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119795 Views
  • 72 replies
  • 12 likes

Superuser Contribution change username

i need to change my usernamei know we only use our email to login but i want to change it

  • Visitor
  • i need to change my username i know we only use our email to login but i want to change it
  • Visuallyengaged
  • Visitor
  • 35737 Views
  • 10 replies
  • 6 likes
  • 35737 Views
  • 10 replies
  • 6 likes

All 5 of my family members were expelled out

All 5 of my family members were expelled from my family premium subscription. They were emailed that I(the account manager) did that, but I didn't because I didn't do that. Has anyone else faced the same issues?

  • Casual Listener
  • All 5 of my family members were expelled from my family premium subscription. They were emailed that I(the account manager) did that, but I didn't because I didn't do that. Has anyone else faced the ...
  • 19 Views
  • 0 replies
  • 0 likes
  • Account
  • 19 Views
  • 0 replies
  • 0 likes

I want to change my username

I want to change my username because I don't want my surname to be visible, please help.

  • Visitor
  • I want to change my username because I don't want my surname to be visible, please help.
  • Anyk17
  • Spotify Star
  • 36 Views
  • 1 replies
  • 0 likes
  • 36 Views
  • 1 replies
  • 0 likes

Traveling abroad, Spotify Premium not working

I have a US account. I will be in Thailand until March 13th (less than 2 months). I can't get my Spotify Premium to play on my laptop or phone. I don't want to change my country since I don't live in Thailand.

  • Visitor
  • I have a US account. I will be in Thailand until March 13th (less than 2 months). I can't get my Spotify Premium to play on my laptop or phone. I don't want to change my country since I don't live in...
  • Jose_M
  • Spotify Star
  • 31 Views
  • 1 replies
  • 0 likes
  • 31 Views
  • 1 replies
  • 0 likes

There are musics being added to my "Liked" folder that I did not like.

After I logged to a page to win some earphones, a new playlist was added to my profile "My Name On Tout", and musics from that playlist are saved in my "Liked by you" playlist. Even when I try to remove the "On Tout" playlist, it is still there. I lo...

  • Visitor
  • After I logged to a page to win some earphones, a new playlist was added to my profile "My Name On Tout", and musics from that playlist are saved in my "Liked by you" playlist. Even when I try to rem...
  • 15 Views
  • 0 replies
  • 0 likes
  • 15 Views
  • 0 replies
  • 0 likes

My Facebook account is permanently disabled and I can't login to Spotify

My Facebook account is permanently disabled for unclear reason given by Facebook. I can't activate the Facebook account anymore and I use it to login to Spotify but now I can't login because of it. When I use the email that's attached to Facebook, it...

  • Visitor
  • My Facebook account is permanently disabled for unclear reason given by Facebook. I can't activate the Facebook account anymore and I use it to login to Spotify but now I can't login because of it. W...
  • 54 Views
  • 0 replies
  • 0 likes
  • 54 Views
  • 0 replies
  • 0 likes

Superuser Contribution unable to add google account as login method

yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working

  • Newbie
  • yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working 😕
  • iMMenca
  • Casual Listener
  • 771 Views
  • 7 replies
  • 0 likes
  • 771 Views
  • 7 replies
  • 0 likes

I can't change my country despite following steps in Spotify FAQ

The country option isn’t available for me, and when I try to add a credit card from my new country (the USA), the system indicates that the card’s region doesn’t match my current location. However, I am now in the United States, and I’ve already chan...

  • Visitor
  • The country option isn’t available for me, and when I try to add a credit card from my new country (the USA), the system indicates that the card’s region doesn’t match my current location. However,...
  • Maxim
  • Spotify Star
  • 40 Views
  • 1 replies
  • 0 likes
  • 40 Views
  • 1 replies
  • 0 likes

Where do I set the billing information for my company?

HelloI need to enter a VAT number into my account, I invoice a company. How do I do this please? I didn't see the options anywhere in my profile.Thank you for your reply and have a nice dayMartin

  • Visitor
  • Hello I need to enter a VAT number into my account, I invoice a company. How do I do this please? I didn't see the options anywhere in my profile. Thank you for your reply and have a nice day Ma...
  • Maxim
  • Spotify Star
  • 35 Views
  • 1 replies
  • 0 likes
  • 35 Views
  • 1 replies
  • 0 likes

I can't change my country settings!!

When I lived in the states, we had Premium Family and everything worked fine. After a few months of living in Germany, everything went haywire. The wife and kids got booted. After reestablishing their accounts, they can't join my family plan because ...

  • Newbie
  • When I lived in the states, we had Premium Family and everything worked fine. After a few months of living in Germany, everything went haywire. The wife and kids got booted. After reestablishing thei...
  • Maxim
  • Spotify Star
  • 155 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 155 Views
  • 3 replies
  • 1 likes

Got hacked how to clear all recents.

My account got hacked and they played awful music. So now I’m recommended only terrible music in a language I don’t understand. How can I clear all that data? I reset my password and cleared attached devices and forced logout. it’s insane Spotify doe...

  • Visitor
  • My account got hacked and they played awful music. So now I’m recommended only terrible music in a language I don’t understand. How can I clear all that data?   I reset my password and cleared...
  • 36 Views
  • 0 replies
  • 0 likes
  • Account
    Security
  • 36 Views
  • 0 replies
  • 0 likes

My extended streaming history doesn't have any data within it

My account is pretty new, but I wanted to link it to stats.fm to track my stats better, but when I downloaded the .zip from the email, I was unable to import it due to the files missing, I would put this issue through to them, but upon inspection of ...

  • Visitor
  • My account is pretty new, but I wanted to link it to stats.fm to track my stats better, but when I downloaded the .zip from the email, I was unable to import it due to the files missing, I would put ...
  • 35 Views
  • 0 replies
  • 0 likes
  • 35 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't add login methods to my account?

I am trying to add a login via email and password, but I keep getting an error message when I get to the password section. I have tried the same via google, but same error message. I removed the facebook login option, but when trying to add it back i...

  • Visitor
  • I am trying to add a login via email and password, but I keep getting an error message when I get to the password section. I have tried the same via google, but same error message. I removed the ...
  • naviBi
  • Casual Listener
  • 3055 Views
  • 7 replies
  • 0 likes
  • 3055 Views
  • 7 replies
  • 0 likes

i can't change my email

I am currently using an email for my spotify account, let's name this email "A". Previously, I made another account using an email "B". Now I want to change from email A to email B. Of course, 1 email can only be linked to 1 account. So, I closed the...

  • Visitor
  • I am currently using an email for my spotify account, let's name this email "A". Previously, I made another account using an email "B". Now I want to change from email A to email B. Of course, 1 ema...
  • Jose_M
  • Spotify Star
  • 46 Views
  • 1 replies
  • 0 likes
  • 46 Views
  • 1 replies
  • 0 likes

Can't join to my partner's Duo Plan

i live in the same house that my partner lives, but spotify don't allow me to join to the Duo Plan that my partner pay, because it says that we are not in the same country

  • Visitor
  • i live in the same house that my partner lives, but spotify don't allow me to join to the Duo Plan that my partner pay, because it says that we are not in the same country
  • Not applicable
  • 3870 Views
  • 9 replies
  • 1 likes
  • 3870 Views
  • 9 replies
  • 1 likes

Superuser Contribution Am not receiving password reset email to yahoo email

I have reactivated my yahoo email that is linked to my spotify account. Am requesting a password reset email and not getting one. Ive checked all folders and nothing.

  • Casual Listener
  • I have reactivated my yahoo email that is linked to my spotify account. Am requesting a password reset email and not getting one. Ive checked all folders and nothing.
  • MihailY
  • Moderator
  • 91 Views
  • 3 replies
  • 0 likes
  • 91 Views
  • 3 replies
  • 0 likes