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I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
Casual Listener
12643 Views
8 replies
0 likes
Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...
Newbie
60825 Views
80 replies
10 likes
My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...
Visitor
60584 Views
9 replies
2 likes
PlanPremiumCountryUkDeviceiphone 17eOperating Systemios27(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince yesterday I can’t download book, I have 7 hours left on my listening tile. Can you help please ? Thanks
Plan Premium Country Uk Device iphone 17e Operating System ios27 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since yesterday I can’t download book, I have 7 ho...
Moderator
24 Views
1 replies
0 likes
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
hi, i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t cl...
Visitor
119714 Views
37 replies
0 likes
Just takes me to standard hulu login and offers no assistant for logging in to HULU from spotify
Just takes me to standard hulu login and offers no assistant for logging in to HULU from spotify
Visitor
6866 Views
4 replies
1 likes
PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou...
Plan Premium family Country Canada Device Samsung Galaxy s20 fe Operating System My Question or Issue I am trying to listen to audiobooks but it says i h...
Visitor
27723 Views
44 replies
2 likes
I am writing this here as i faced worst customer support by spotify. this is the worst ever with any company i have faced so far . 8 regular advisors and 1 from their so called speciality team were just a piece of s.. in action as none could solve my...
I am writing this here as i faced worst customer support by spotify. this is the worst ever with any company i have faced so far . 8 regular advisors and 1 from their so called speciality team were j...
Casual Listener
2000 Views
3 replies
3 likes
PlanPremiumCountryUSA DeviceiPhone 15Operating SystemMost recent My Question or IssueI’m having an issue with the new “Talk to Spotify to discover and shape your listening” AI feature.The prompt appeared in my Spotify app, so it looked like my accoun...
Plan Premium Country USA Device iPhone 15 Operating System Most recent My Question or Issue I’m having an issue with the new “Talk to Spotify to discover and shape your liste...
Music Fan
1372 Views
19 replies
0 likes
PlanPremiumCountryUSDeviceiPadOperating SystemiPad 9th generation, iOS 18.6.2 My Question or IssueI checked my audiobook listening hours yesterday (9/6/25) and it said I had 22 hours remaining before it renewed and I received 15 more hours. But when ...
Plan Premium Country US Device iPad Operating System iPad 9th generation, iOS 18.6.2 My Question or Issue I checked my audiobook listening hours yesterday (9/6/25) and it said I had ...
Newbie
657 Views
2 replies
0 likes
It says my account doesn't exist when I try to sign in online even though I'm signed in on my phone, laptop, and iPad.
It says my account doesn't exist when I try to sign in online even though I'm signed in on my phone, laptop, and iPad.
Visitor
9350 Views
10 replies
1 likes
So I recently got distrokid to get an artist profile for my music platform.I plan on uploading artist music in the near future, but my questions is am i able to link this artist account with my already existing premium user account? I have an existin...
So I recently got distrokid to get an artist profile for my music platform. I plan on uploading artist music in the near future, but my questions is am i able to link this artist account with...
Moderator
741 Views
3 replies
0 likes
Hello, I have lost access to my original Spotify account. My account was created many years ago using Facebook. About one week ago, the Facebook login suddenly stopped working. When I log in with Google, Spotify opens a different account. This accoun...
Hello, I have lost access to my original Spotify account. My account was created many years ago using Facebook. About one week ago, the Facebook login suddenly stopped working. When I log in wi...
Regular
149 Views
4 replies
0 likes
My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks
My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks
Visitor
6438 Views
4 replies
0 likes
How do i save my queue into a playlist?
How do i save my queue into a playlist?
Newbie
6779 Views
4 replies
0 likes
Problem started not a while ago. It seems that in Kazakhstan region specifically, something messed up and many songs from various artists are not available now. And I really mean that the amount of unavailable songs are massive, because I got Russian...
Problem started not a while ago. It seems that in Kazakhstan region specifically, something messed up and many songs from various artists are not available now. And I really mean that the amount of u...
Visitor
206 Views
2 replies
2 likes
Plan Premium Country USA Device iPhone 14 Operating System IOS 26.4.2 My Question or Issue: I am no longer seeing the blue “Your Updates” dot or getting updates in this section of the app when people follow me or when followers save playlist. However...
Plan Premium Country USA Device iPhone 14 Operating System IOS 26.4.2 My Question or Issue: I am no longer seeing the blue “Your Updates” dot or getting updates in this sec...
Roadie
1301 Views
8 replies
1 likes
I want to recover playlist ive deleted from past years
I want to recover playlist ive deleted from past years
Moderator
1002 Views
3 replies
0 likes
PlanPremiumCountryBritish Columbia, CanadaDevice(iPhone 13)Operating System(iOS 26.6.2)When I deleted my app to fix an issue with the Apple Carplay, when I went back in, I got a weird message saying that a random song from a guy named Baljot Kang off...
Plan Premium Country British Columbia, Canada Device (iPhone 13) Operating System (iOS 26.6.2) When I deleted my app to fix an issue with the Apple Carplay, when I went back in, I g...
Spotify Star
45 Views
1 replies
0 likes
Hi everyone! If you're in New York state/NY, does Spotify charge you sales tax? And if so and it's not too much trouble, do you know what percentage? For some reason, Spotify is being sketchy and not sharing this information. Thank you so much, I rea...
Hi everyone! If you're in New York state/NY, does Spotify charge you sales tax? And if so and it's not too much trouble, do you know what percentage? For some reason, Spotify ...
Visitor
5091 Views
5 replies
0 likes
Hello,so here's the situation : me and my partner are in spain for a couple of months. we are registerd in belgium, our official adres is still there. so we took a family account here in spain, but i cannot add my partner with the invitation link, it...
Hello, so here's the situation : me and my partner are in spain for a couple of months. we are registerd in belgium, our official adres is still there. so we took a family account here in spain, but...
Moderator
71 Views
3 replies
1 likes
I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...
I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...
Newbie
107830 Views
61 replies
186 likes
Plan PremiumCountry DeviceiphoneOperating System My Question or IssueI got a message saying I was out of listening hours. When I look on my plan, it tells me I have used only 13 of my 15 hours. I chose two books at the beginning of the month that tot...
Plan Premium Country Device iphone Operating System My Question or Issue I got a message saying I was out of listening hours. When I look on my plan, it tells me ...
Spotify Star
54 Views
1 replies
0 likes
