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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
78983 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
649627 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
728425 Views
18 replies
29 likes
Hi everyone,I’m hoping someone here can kindly point me in the right direction.A few years ago I lost my best friend to suicide. Recently I realised it would mean a great deal to me to listen to the music and playlists he created on Spotify - it feel...
Hi everyone, I’m hoping someone here can kindly point me in the right direction. A few years ago I lost my best friend to suicide. Recently I realised it would mean a great deal to me to li...
38 Views
0 replies
0 likes
Bonjour, j'ai un nouvel appareil sur lequel je voudrais mettre mon compte Spotify mais sur l'ancien appareil dans le profil il n'y a aucune adresse email liée au compte (il n'y a même pas la section email dans mon profil). Savez vous comment peut-on ...
Bonjour, j'ai un nouvel appareil sur lequel je voudrais mettre mon compte Spotify mais sur l'ancien appareil dans le profil il n'y a aucune adresse email liée au compte (il n'y a même pas la section ...
Spotify Star
30 Views
1 replies
0 likes
I'm putting this here because I coudlnt find an easy way to submit my issue to the customer support team... sadly for an app so famous. 1. Google sing in or login flow is not an availabel option on my tablet2. I try to add a new log in method, I init...
I'm putting this here because I coudlnt find an easy way to submit my issue to the customer support team... sadly for an app so famous. 1. Google sing in or login flow is not an availabel opti...
Moderator
77 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIt seems like I have two Spotify accounts. When I go in my Premium Account and Edit Profile I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It seem...
Spotify Star
59 Views
1 replies
0 likes
PlanPremiumCountryBelgiumDeviceIphone 13Operating SystemiOS My Question or IssueIn non consistent intervals, I keep getting emails from Spotify telling me a login code to log in without having to use a password. I’ve already gotten 20 mails like this...
Plan Premium Country Belgium Device Iphone 13 Operating System iOS My Question or Issue In non consistent intervals, I keep getting emails from Spotify telling me a login code to log...
Spotify Star
195 Views
1 replies
0 likes
Hi guys. I've been talking to spotify support via email and they suddenly stopped responding, I have also been messaging support via the messaging app to find out what is going on but that has also just locked me out. Can someone please verify if spo...
Hi guys. I've been talking to spotify support via email and they suddenly stopped responding, I have also been messaging support via the messaging app to find out what is going on but that has also j...
Casual Listener
121 Views
4 replies
0 likes
PlanPremiumCountryAustria/GermanyDevice(iPhone X) My Question or IssueI want to change my country from Austria to Germany because I moved back to Germany. Spotify tells me that I have to first change the payment method and then can change the country...
Plan Premium Country Austria/Germany Device (iPhone X) My Question or Issue I want to change my country from Austria to Germany because I moved back to Germany. Spotify tells m...
Spotify Star
76 Views
1 replies
0 likes
I have spotify on my iphone 15. I created the account through Apple. I have premium individual. Last week I opened the app and noticed that none of my saved shows/favorites were present--assumed I was logged out. Then I noticed that my phone app was ...
I have spotify on my iphone 15. I created the account through Apple. I have premium individual. Last week I opened the app and noticed that none of my saved shows/favorites were presen...
Spotify Star
96 Views
1 replies
0 likes
Free/PremiumCountryAustraliaDeviceMacBook Air 2025Operating SystemTahoe My Question or IssueHi, Due to a cancelled credit card and cancelled email from identity theft, I have managed to change the account to my new email and payment however cannot ge...
Free/Premium Country Australia Device MacBook Air 2025 Operating System Tahoe My Question or Issue Hi, Due to a cancelled credit card and cancelled email from identity theft, ...
Moderator
140 Views
3 replies
0 likes
PlanDuoCountryUS to GermanyDeviceWindows laptop, AndroidMy Question or IssueI'm moving countries. I'm on a Duo plan. I read that I have to update my country, and that that requires a new form of payment issued in the new country. However, my partner ...
Plan Duo Country US to Germany Device Windows laptop, Android My Question or Issue I'm moving countries. I'm on a Duo plan. I read that I have to update my country, and that that r...
Moderator
187 Views
1 replies
0 likes
When I first created my account, I used the “Sign in with Google” option, so I never set a password. Later, the email address linked to my account seems to have automatically changed. Now, when I log in through the Google account I originally used to...
When I first created my account, I used the “Sign in with Google” option, so I never set a password. Later, the email address linked to my account seems to have automatically changed. Now, when I log...
Spotify Star
152 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
101 Views
1 replies
1 likes
Me mudei recentemente e preciso alterar o endereço da minha conta para criar um plano família com as outras pessoas que moram comigo, o endereço que está nela é da primeira casa em que morei quando criei, está totalmente desatualizado.
Me mudei recentemente e preciso alterar o endereço da minha conta para criar um plano família com as outras pessoas que moram comigo, o endereço que está nela é da primeira casa em que morei quando c...
Moderator
137 Views
3 replies
1 likes
I have recently claimed an artist, but when I attempt to access the spotify for artists dashboard, I'm asked to log in, when I log in I'm taken to the claim artist page, if I try to claim the artist again, then I'm told I'm already on that artist's t...
I have recently claimed an artist, but when I attempt to access the spotify for artists dashboard, I'm asked to log in, when I log in I'm taken to the claim artist page, if I try to claim the artist ...
Moderator
105 Views
1 replies
0 likes
bonjour,j'ai un abonnement premium. Mon fils de 9 ans a crée sur mon compte ses playlists. Je souhaite lui acheté un lecteur MP3. Peut-il se connecter à mon compte pour écouter ses musiques si j'écoute les miennes en même temps ?
bonjour, j'ai un abonnement premium. Mon fils de 9 ans a crée sur mon compte ses playlists. Je souhaite lui acheté un lecteur MP3. Peut-il se connecter à mon compte pour écouter ses musiques si j'éc...
Moderator
114 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
93 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
103 Views
1 replies
0 likes
Plan PremiunFree/PremiumCountry - USA Device - iPhone 15(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System - iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueChatGPT app can’t link to Spotify account; this is supposed b...
Plan Premiun Free/Premium Country - USA Device - iPhone 15 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System - iOS (iOS 10, Android Oreo, Windows 10,etc.)  ...
Casual Listener
1069 Views
9 replies
2 likes
Hello, I have a big problem with my account. Recently on my Spotify account, random music I don't know started playing, and turned the volume almost fully down. Now it's been like this and I didn't really care that much, but now I care, because the p...
Hello, I have a big problem with my account. Recently on my Spotify account, random music I don't know started playing, and turned the volume almost fully down. Now it's been like this and I didn't r...
Visitor
431 Views
3 replies
0 likes
Why cant i preview tracks on my own playlists
Why cant i preview tracks on my own playlists
Spotify Star
216 Views
1 replies
0 likes
