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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30714 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95435 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293862 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123774 Views

19 replies

38 likes

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Spotify can't find my iPhone under devices and will not sync!!!

Hi everyone, I'm really new to spotify. My best friend and boyfriend got me to download it and upgrade to premiu because we all love making playlists and just sitting around listening to music. However so far I am very displeased with the services. F...

Newbie

Hi everyone,   I'm really new to spotify. My best friend and boyfriend got me to download it and upgrade to premiu because we all love making playlists and just sitting around listening to m...

MichaelJerzak

Composer

1361 Views

1 replies

0 likes

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Won't play loud when using Spotify on IOS 4

When i play the music thats already on my phone, I can play extremly loud, but when I then try to play music through my spotify, it's sooo much more quite. Any fix to this? PS. I don't cahnge sound settings when changing from the phones music libary ...

Newbie

When i play the music thats already on my phone, I can play extremly loud, but when I then try to play music through my spotify, it's sooo much more quite. Any fix to this?   PS. I don't cah...

MichaelJerzak

Composer

904 Views

1 replies

0 likes

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Syncing Local Files/Connecting Iphone/New update problems

So for around 4 months I used spotify premium on phone and everything was fine. Then Spotify updated the app and it now seems like the only purpose of the update was to cause problems for premium users and change the spotify logo. First, the local fi...

Casual Listener

So for around 4 months I used spotify premium on phone and everything was fine. Then Spotify updated the app and it now seems like the only purpose of the update was to cause problems for premium use...

MichaelJerzak

Composer

632 Views

1 replies

1 likes

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Bug: iOS - Settings - Push messages automatically enabled after I have disabled them?

Hi, Since the last update of the iOS app the push settings are enabled automatically each time I disable them. Sometimes just 1 setting sometimes all seven. I think this happens when I switch between on/offline mode, but cannot reproduce this complet...

Newbie

Hi,   Since the last update of the iOS app the push settings are enabled automatically each time I disable them. Sometimes just 1 setting sometimes all seven. I think this happens when ...

MichaelJerzak

Composer

465 Views

1 replies

0 likes

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Making Playlists on iPhone/iPad Visable to friends without a laptop- HELP!!!

Hello, I am currenty travelling, and do not have a laptop with me- just my phone and iPad. I have downloaded Spotify (premium) on my iPhone 4 and iPad 2 (synced) but when friends go to look at my playlists, they are not visable- can anyone help me/ l...

Newbie

Hello,   I am currenty travelling, and do not have a laptop with me- just my phone and iPad. I have downloaded Spotify (premium) on my iPhone 4 and iPad 2 (synced) but when friends go t...

Adam

Roadie

607 Views

1 replies

0 likes

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Spotify crashes iPhone camera?

Hi!When Spotify is playing, I can't take photos with the iPhone camera app. Both Spotify and Camera crash when I push the button to take a picture. When Spotify is not opened, I can just take pictures. This only happens when Spotify is playing.Don't ...

Newbie

Hi! When Spotify is playing, I can't take photos with the iPhone camera app. Both Spotify and Camera crash when I push the button to take a picture. When Spotify is not opened, I can just take pic...

MichaelJerzak

Composer

1169 Views

1 replies

0 likes

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Smartphone

I'm looking into getting a smart phone (not an iphone)...I've been "old school" all along and have never owned a smart phone...can you put spotify subscription on any smart phone or does it have to be an iphone? Thank you!!

Regular

I'm looking into getting a smart phone (not an iphone)...I've been "old school" all along and have never owned a smart phone...can you put spotify subscription on any smart phone or does it have to b...

haasnd

Regular

928 Views

4 replies

0 likes

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I still need HELP.

okay so I had my devices reset, but I am having the same problem. I am a Spotify Free User on an iPhone 5. Every time I try to sync a playlist (with mostly local files) for "available offline, it gives me the "only premium users" message on my comput...

Music Fan

okay so I had my devices reset, but I am having the same problem. I am a Spotify Free User on an iPhone 5. Every time I try to sync a playlist (with mostly local files) for "available offline, it giv...

StealthGC

Music Fan

706 Views

2 replies

0 likes

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iphone 4s app crashes

I have an iPhone 4s running ios 6.1.3. I recently upgraded to Spotify Premium so that I could listen to Spotify on my iPhone. The application crashes so routinely that the app is unusable. I have already tried the restarting the phone, reinstalling t...

Casual Listener

I have an iPhone 4s running ios 6.1.3.  I recently upgraded to Spotify Premium so that I could listen to Spotify on my iPhone.  The application crashes so routinely that the app is unusable...

Peter__

Community Legend

956 Views

3 replies

0 likes

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Subscribing to Spotify on IPad

I'm using both the Windows desktop and IPad versions. On the IPad I'm told that my 30 day trial has expired. How do I subscribe to the premium (Plus) version on my IPad?

Newbie

I'm using both the Windows desktop and IPad versions. On the IPad I'm told that my 30 day trial has expired. How do I subscribe to the premium (Plus) version on my IPad?

Liam

Community Legend

432 Views

1 replies

0 likes

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Can anyone from Spotify answer this question? HELP!

Hi. In regards to the 3 devices maximum, I have a simple problem. I sold one of my previous devices that had offline content on it. I only have Spotify free. I got a new iPhone and it is my 4th device with Spotify. I can't sync any playlists. every t...

Music Fan

Hi. In regards to the 3 devices maximum, I have a simple problem. I sold one of my previous devices that had offline content on it. I only have Spotify free. I got a new iPhone and it is my 4th devic...

StealthGC

Music Fan

951 Views

3 replies

0 likes

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Trouble syncing

Hi all. I am having so much trouble with this that I think I might be crazy. I used to have a Toshiba laptop with Spotify, and was able to sync certain playlists to my iPhone and iPad. I had some for offline use, but was always able to get to every s...

Casual Listener

Hi all.  I am having so much trouble with this that I think I might be crazy.  I used to have a Toshiba laptop with Spotify, and was able to sync certain playlists to my iPhone and iPad. &n...

MichaelJerzak

Composer

625 Views

1 replies

0 likes

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iPhone 5

I have Spotify premium. When I add new songs to my playlist they won't download but they show the green arrow instantly as if they downloaded. I know it can't happen that fast. Then when I try to play them nothing happens. No error no music nothing. ...

Newbie

I have Spotify premium. When I add new songs to my playlist they won't download but they show the green arrow instantly as if they downloaded. I know it can't happen that fast. Then when I try to pla...

MichaelJerzak

Composer

406 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Same here

Exact same problem. Causing me to go over my data limit! Costing me a fortune.

Newbie

Exact same problem. Causing me to go over my data limit! Costing me a fortune.

MichaelJerzak

Composer

412 Views

1 replies

0 likes

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  • 1 replies
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Unable to play track

Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?

Casual Listener

Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?

Joe

Community Legend

692 Views

1 replies

0 likes

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I am paying for a service that I can't use

I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no one to contact!!!!!

Newbie

I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no...

Joe

Community Legend

562 Views

1 replies

0 likes

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Spotify Works With iOS 7 Beta

Spotify works just fine on iOS 7 beta if anyone was worried to test it out. I just want to let everyone know it works. Local track syncing works too. Have fun beta testers! UPDATE: I've tested Windows 7 & 8 and it allows local file syncing with iOS 7...

Spotify Star

Spotify works just fine on iOS 7 beta if anyone was worried to test it out.   I just want to let everyone know it works.   Local track syncing works too.   Have fun beta te...

grelca

Regular

15436 Views

25 replies

1 likes

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Spotify Premium on the IPHONE 4S

Hiya, I downloaded the premium app 2 weeks ago and it wont let me play any music!! I have 'offline mode' off I can search singers and click on to their album but it wont let me play any songs the only option i have is "Shuffle play", when i click thi...

Casual Listener

Hiya,   I downloaded the premium app 2 weeks ago and it wont let me play any music!!   I have 'offline mode' off   I can search singers and click on to their album but it w...

Joe

Community Legend

1070 Views

5 replies

0 likes

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Unable to play tracks on my iphone

Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5. I have the same account on my i-phone as PC where I signed up for the upgrade. I have also deleted and reinstalled the app and looged in and out...

Newbie

Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5.   I have the same account on my i-phone as PC where I signed up for the upgrade. &...

Joe

Community Legend

603 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Why won't my Spotify recommendations play in my iPad app?

Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. When I use my iPhone this doesn't happen - the play ...

Casual Listener

Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. ...

Taylor

Community Legend

2422 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes