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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102596 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

  • 299114 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125815 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iPad app not syncing up with android

My laptop recently crashed and I lost most of my local files. I don't really care because I have spotify, but I have a really amazing playlist of about 400 songs I had originally made in iTunes, then imported to Spotify, which in turn synced with my ...

Casual Listener

My laptop recently crashed and I lost most of my local files. I don't really care because I have spotify, but I have a really amazing playlist of about 400 songs I had originally made in iTunes, then...

Joe

Community Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Solved!! Syncing your Local Files to your iPod classic, nano, or shuffle with Spotify

Good Day I am having trouble finding my Ipod nano on devices eventhough I have connected my usb. I have also copied the files to itunes, but cannot find it when I log into Itunes. Please help, I have been having trouble for 4 days now Thank you

Casual Listener

Good Day   I am having trouble finding my Ipod nano on devices eventhough I have connected my usb. I have also copied the files to itunes, but cannot find it when I log into Itunes. Please h...

Joe

Community Legend

1696 Views

3 replies

0 likes

  • 1696 Views
  • 3 replies
  • 0 likes

Error 408

Using iPhone 5 and get error 408 while trying to log in. Tried logging in via Facebook as well as username with password. Same error.

Casual Listener

Using iPhone 5 and get error 408 while trying to log in. Tried logging in via Facebook as well as username with password. Same error.

Jonahman10

Roadie

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

Solved!! Facebook login - Loading screen

Today I just downloaded the spotify app for ipod touch. When I went to the login screen I chose to login with my facebook account, but when i do it doesn't even go to the actual login it just loads for a long time and goes straight back to the login ...

Newbie

Today I just downloaded the spotify app for ipod touch. When I went to the login screen I chose to login with my facebook account, but when i do it doesn't even go to the actual login it just loads f...

Liam

Community Legend

1135 Views

1 replies

0 likes

  • 1135 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app won't load

I have an iPhone 4 and my spotify app will not load/open. It just has a white screen and after some time it force closes. It worked just fine less than a week ago. I have reinstalled it and rebooted my phone but it still will not work. What do I need...

Regular

I have an iPhone 4 and my spotify app will not load/open. It just has a white screen and after some time it force closes. It worked just fine less than a week ago. I have reinstalled it and reboo...

Sabraharris1991

Regular

7535 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

IPod nano only syncing local files

Hi, I have a ipod nano and a preimium account. when i sync it will spotifity if says it is only syncing local files. How can i make it sync my full playlists that are all offline. thanks in advance. Pat

Newbie

Hi,   I have a ipod nano and a preimium account. when i sync it will spotifity if says it is only syncing local files.   How can i make it sync my full playlists that are all offlin...

Joe

Community Legend

4735 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify 0.7.2 crashing on iPhone 4

I have an iPhone 4 am currently using iOS 6.0.1 and I use spotify almost every day. I tapped on the app today and it went to a white screen then forceclosed. I did the update for spotify to 0.7.2 and have rebooted my phone as well as delete history a...

Casual Listener

I have an iPhone 4 am currently using iOS 6.0.1 and I use spotify almost every day. I tapped on the app today and it went to a white screen then force closed. I did the update for spotify to 0.7.2 a...

Joe

Community Legend

971 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Unable to share music from my iPhone 4S

I use both the desktop version as well as the iPhone 4S version for my daily Spotify usage. I am finding friends are not seeing what I am sharing with them (using [share with Spotify people] feature). The only way I can share music with them from my ...

Casual Listener

I use both the desktop version as well as the iPhone 4S version for my daily Spotify usage.   I am finding friends are not seeing what I am sharing with them (using [share with Spotify peopl...

MichaelJerzak

Composer

569 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify premium won't work when out of phone range

I purchased a premium account so that when we are on holidays I can listen to music on the road on outback Australia. I made sure that I made my playlists available offline but I cannot even get access to my offline songs as it won't let me log in to...

Newbie

I purchased a premium account so that when we are on holidays I can listen to music on the road on outback Australia. I made sure that I made my playlists available offline but I cannot even get ac...

MichaelJerzak

Composer

687 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPhone has unsynced playlists & now can't resync

Spotify suddenly unsynced all my offline playlists on my iPhone 4S & now I cannot sync anything at all for offline. It just turns the arrow on the right green but doesn't download & the download green arrow that usually appears on the left doesn't ap...

Casual Listener

Spotify suddenly unsynced all my offline playlists on my iPhone 4S & now I cannot sync anything at all for offline. It just turns the arrow on the right green but doesn't download & the downl...

MichaelJerzak

Composer

1524 Views

5 replies

0 likes

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  • 5 replies
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Spotify on iPhone

Hi there, I'm a premium member and have been for a while and I am starting to feel quite dissatisfied with spotify. I pay monthly yet have had problems for a few months now. I am a training opera singer and I make opera playlists on my phone so I can...

Casual Listener

Hi there, I'm a premium member and have been for a while and I am starting to feel quite dissatisfied with spotify. I pay monthly yet have had problems for a few months now. I am a training opera...

MichaelJerzak

Composer

623 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iOS Version 0.7.2 - Music freezes at start on some songs of sync'd playlists

Since the latest iOS update, any offline playlist i have, now stops playing some songs. The song appears to load but the progress bar doesnt move although the song displays as playing. I have to skip past song to next song which then works fine. I ha...

Newbie

Since the latest iOS update, any offline playlist i have, now stops playing some songs. The song appears to load but the progress bar doesnt move although the song displays as playing. I have to skip...

MichaelJerzak

Composer

521 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can you sync to an iPod nano (4th generation)???

Might be a easy question to answer but I can seem to find the answer anywhere. I have spotify premium and would like to sync some playlists I have made to my ipod, I don't mind losing the song that are on it currently as they are all stored in iTunes...

Newbie

Might be a easy question to answer but I can seem to find the answer anywhere.   I have spotify premium and would like to sync some playlists I have made to my ipod, I don't mind losing the ...

Peter__

Community Legend

7679 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

"Available Office" Playlists Not Syncing

The playlists that I have selected to be "available offline" are not syncing. In most cases, none of the songs on these playlists sync, and in some other cases, a few of the songs sync, but not all of them. Can someone help with this issue please?

Casual Listener

The playlists that I have selected to be "available offline" are not syncing.  In most cases, none of the songs on these playlists sync, and in some other cases, a few of the songs sync, but not...

Joe

Community Legend

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
  • 0 likes

Spotify can't find my iPhone under devices and will not sync!!!

Hi everyone, I'm really new to spotify. My best friend and boyfriend got me to download it and upgrade to premiu because we all love making playlists and just sitting around listening to music. However so far I am very displeased with the services. F...

Newbie

Hi everyone,   I'm really new to spotify. My best friend and boyfriend got me to download it and upgrade to premiu because we all love making playlists and just sitting around listening to m...

MichaelJerzak

Composer

1380 Views

1 replies

0 likes

  • 1380 Views
  • 1 replies
  • 0 likes

Won't play loud when using Spotify on IOS 4

When i play the music thats already on my phone, I can play extremly loud, but when I then try to play music through my spotify, it's sooo much more quite. Any fix to this? PS. I don't cahnge sound settings when changing from the phones music libary ...

Newbie

When i play the music thats already on my phone, I can play extremly loud, but when I then try to play music through my spotify, it's sooo much more quite. Any fix to this?   PS. I don't cah...

MichaelJerzak

Composer

930 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing Local Files/Connecting Iphone/New update problems

So for around 4 months I used spotify premium on phone and everything was fine. Then Spotify updated the app and it now seems like the only purpose of the update was to cause problems for premium users and change the spotify logo. First, the local fi...

Casual Listener

So for around 4 months I used spotify premium on phone and everything was fine. Then Spotify updated the app and it now seems like the only purpose of the update was to cause problems for premium use...

MichaelJerzak

Composer

656 Views

1 replies

1 likes

  • 656 Views
  • 1 replies
  • 1 likes

Bug: iOS - Settings - Push messages automatically enabled after I have disabled them?

Hi, Since the last update of the iOS app the push settings are enabled automatically each time I disable them. Sometimes just 1 setting sometimes all seven. I think this happens when I switch between on/offline mode, but cannot reproduce this complet...

Newbie

Hi,   Since the last update of the iOS app the push settings are enabled automatically each time I disable them. Sometimes just 1 setting sometimes all seven. I think this happens when ...

MichaelJerzak

Composer

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Making Playlists on iPhone/iPad Visable to friends without a laptop- HELP!!!

Hello, I am currenty travelling, and do not have a laptop with me- just my phone and iPad. I have downloaded Spotify (premium) on my iPhone 4 and iPad 2 (synced) but when friends go to look at my playlists, they are not visable- can anyone help me/ l...

Newbie

Hello,   I am currenty travelling, and do not have a laptop with me- just my phone and iPad. I have downloaded Spotify (premium) on my iPhone 4 and iPad 2 (synced) but when friends go t...

Adam

Roadie

631 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify crashes iPhone camera?

Hi!When Spotify is playing, I can't take photos with the iPhone camera app. Both Spotify and Camera crash when I push the button to take a picture. When Spotify is not opened, I can just take pictures. This only happens when Spotify is playing.Don't ...

Newbie

Hi! When Spotify is playing, I can't take photos with the iPhone camera app. Both Spotify and Camera crash when I push the button to take a picture. When Spotify is not opened, I can just take pic...

MichaelJerzak

Composer

1183 Views

1 replies

0 likes

  • 1183 Views
  • 1 replies
  • 0 likes