Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
45264 Views
45 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
111831 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
440724 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
303021 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I'm having trouble syncing my IPhone playlists to Offline Mode. It is not local files but the ones "belonging to Spotify". It works well on my Mac but on my IPhone it stucks on the first song loading and stays there. I've tried it on another IPho...
Hi, I'm having trouble syncing my IPhone playlists to Offline Mode. It is not local files but the ones "belonging to Spotify". It works well on my Mac but on my IPhone it stucks on the first song l...
Newbie
1619 Views
2 replies
0 likes
Spotlight does not work anymore on my iPad 1 iOS 5 , after haring downloaded the later version of Spotify
Spotlight does not work anymore on my iPad 1 iOS 5 , after haring downloaded the later version of Spotify
Casual Listener
713 Views
2 replies
0 likes
I'm experiencing a strange problem, and I'm hoping someone can shed some light on the situation. Spotify works almost flawlessly on my iPhone. When syncing local files, I just add them to a new playlist, make it "available offline," and they work wit...
I'm experiencing a strange problem, and I'm hoping someone can shed some light on the situation. Spotify works almost flawlessly on my iPhone. When syncing local files, I just add them to a new playl...
Casual Listener
917 Views
2 replies
0 likes
I have a new Nissan Quest. My iphone works with syncing iTunes, however I am trying to get it working with my Spotify Premium App. Can anyone help?
I have a new Nissan Quest. My iphone works with syncing iTunes, however I am trying to get it working with my Spotify Premium App. Can anyone help?
Regular
968 Views
2 replies
0 likes
I finally upgraded to spotify premium. I was putting playlists into offline mode, and a few songs would get an orange exclaimation point. the songs after that wouldn't go into offline mode. So I decided to reinstall the app... Now I can get so far as...
I finally upgraded to spotify premium. I was putting playlists into offline mode, and a few songs would get an orange exclaimation point. the songs after that wouldn't go into offline mod...
Community Legend
789 Views
4 replies
0 likes
Syncing my playlists is painfully slow and keeps stopping.I've tried deleting and re downloading the app onto my iphone5.I've tried syncing just served tracks and syncing each play list one at a time but still no luck!Please help as I'm about to pull...
Syncing my playlists is painfully slow and keeps stopping. I've tried deleting and re downloading the app onto my iphone5. I've tried syncing just served tracks and syncing each play list one at a ...
Regular
1575 Views
8 replies
0 likes
I have a premium account but it isn't working on my iPhone I've re-installed a couple of times & no joy. Can anyone suggest a fix?
I have a premium account but it isn't working on my iPhone I've re-installed a couple of times & no joy. Can anyone suggest a fix?
Community Legend
916 Views
3 replies
0 likes
This has been bothering the living sh*t out of me for forever and I just not got around to looking for formal help because this is just ridiculous. There are probably like no people with this problem but there is a song by Crystal Castles called Not ...
This has been bothering the living sh*t out of me for forever and I just not got around to looking for formal help because this is just ridiculous. There are probably like no people with this problem...
Regular
967 Views
2 replies
0 likes
The Spotify app on my 3rd gen iPad, latest iOS, open but all I get is a blank white screen and the icons down the left side. None of them are responsive. I can't find the app in the list of installed apps in my Settings option or I would have uninsta...
The Spotify app on my 3rd gen iPad, latest iOS, open but all I get is a blank white screen and the icons down the left side. None of them are responsive. I can't find the app in the list of installed...
Composer
1482 Views
4 replies
0 likes
I tried reinstallig, logging in and logging out, restarting phone. Still wont play playlist.
I tried reinstallig, logging in and logging out, restarting phone. Still wont play playlist.
Community Legend
534 Views
2 replies
0 likes
I have a premium US account and am traveling in France/Germany, etc for about a month. I have played Spotify downloaded music on my phone while in the car in France. I am still in France and suddenly the music I have downloaded for offline playing wo...
I have a premium US account and am traveling in France/Germany, etc for about a month. I have played Spotify downloaded music on my phone while in the car in France. I am still i...
Casual Listener
3907 Views
2 replies
0 likes
Hi, I have a USB port on my car stereo which has worked fine to play spotify through until recently. Now it only plays through the speakers on the iPhone 5/iPad mini itself with the USB plugged in. The stereo recognizes the USB as it used to but soun...
Hi, I have a USB port on my car stereo which has worked fine to play spotify through until recently. Now it only plays through the speakers on the iPhone 5/iPad mini itself with the USB plugged in. ...
Not applicable
1255 Views
3 replies
0 likes
Hello, I use a pioneer f950bt in my car and i have a subscription on spotify. Before the last update i did get information on my pioneer screen (artist name, song,album) but with the latest update it is dissapeared ..... somebody can help me with thi...
Hello, I use a pioneer f950bt in my car and i have a subscription on spotify. Before the last update i did get information on my pioneer screen (artist name, song,album) but with the lates...
Community Legend
1937 Views
3 replies
1 likes
Fantastic... Worth buying --- but how ??? It tells me that my 48hrs have ended and I require the premium. No in app purchase available and only premium add-ons in the App Store ... Only option is - stream for free on the PC... Spotify --- you've lost...
Fantastic... Worth buying --- but how ??? It tells me that my 48hrs have ended and I require the premium. No in app purchase available and only premium add-ons in the App Store ... Only option is - s...
Community Legend
2618 Views
3 replies
0 likes
I originally downloaded spotify on my iPhone, and then again on my iPad. When I open spotify on my computer, there are many playlists and songs already there. I am trying to get the songs on my iPod, as I am a spotify premium member. It says only loc...
I originally downloaded spotify on my iPhone, and then again on my iPad. When I open spotify on my computer, there are many playlists and songs already there. I am trying to get the songs on my iPod,...
Community Legend
691 Views
1 replies
0 likes
I am playing a playlist call "INSTRUMENTAL MUSIC TO WORK TO" by user "Keats Handwriting." It plays fine, but when I click on the "expand" arrows in the lower left corner to switch to cover view, the app freezes and eventually crashes after a few minu...
I am playing a playlist call "INSTRUMENTAL MUSIC TO WORK TO" by user "Keats Handwriting." It plays fine, but when I click on the "expand" arrows in the lower left corner to switch to cover view, the ...
Casual Listener
847 Views
2 replies
0 likes
My laptop recently crashed and I lost most of my local files. I don't really care because I have spotify, but I have a really amazing playlist of about 400 songs I had originally made in iTunes, then imported to Spotify, which in turn synced with my ...
My laptop recently crashed and I lost most of my local files. I don't really care because I have spotify, but I have a really amazing playlist of about 400 songs I had originally made in iTunes, then...
Community Legend
646 Views
1 replies
0 likes
Good Day I am having trouble finding my Ipod nano on devices eventhough I have connected my usb. I have also copied the files to itunes, but cannot find it when I log into Itunes. Please help, I have been having trouble for 4 days now Thank you
Good Day I am having trouble finding my Ipod nano on devices eventhough I have connected my usb. I have also copied the files to itunes, but cannot find it when I log into Itunes. Please h...
Community Legend
1722 Views
3 replies
0 likes
Using iPhone 5 and get error 408 while trying to log in. Tried logging in via Facebook as well as username with password. Same error.
Using iPhone 5 and get error 408 while trying to log in. Tried logging in via Facebook as well as username with password. Same error.
Roadie
714 Views
2 replies
0 likes
Today I just downloaded the spotify app for ipod touch. When I went to the login screen I chose to login with my facebook account, but when i do it doesn't even go to the actual login it just loads for a long time and goes straight back to the login ...
Today I just downloaded the spotify app for ipod touch. When I went to the login screen I chose to login with my facebook account, but when i do it doesn't even go to the actual login it just loads f...
Community Legend
1144 Views
1 replies
0 likes
