Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Please see below the current ongoing issues which are under investigation.
Loading ongoing issues...
1. First I did this
2. Then I did that
3. I also did this
4. then this
5. then this
6. and finally, this
What I expected to happen
This is what I expected to happen
What actually happened
This is what happened instead.
My iPad/iPhone model
Device’s Operating System
Is your device jailbroken?
Approximately how many playlists do you have?
My mobile Spotify version
My desktop Spotify version (if applicable)
None it's a wifi only iPad
To find this, click on your name at the top right of the site (next to where it says "Log out") then click Overview.
I used Facebook, [snip - email address]
Do you have any screenshots you can attach to more clearly explain your issue?
Check my twitter @MichaelJerzak
Hi! Welcome to the community! That is strange and might be just some lag. Have you tried all the steps outlined in this topic? Let me know if this works for you.
You said in the Skype chat that you're still experiencing this issue, right Michael?
Which version of the app are you running? And are you still able to reproduce this exactly?
Spotify app version 0.7.1 and i'm still fully able to reproduce it.
None at all Richard, and i can still Reproduce it.
No luck here still Michael.
Could we get some screenshots/video in this thread perhaps?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…