Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244533 Views

27 replies

5 likes

  • 244533 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

128890 Views

119 replies

13 likes

Other
  • 128890 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3168 Views

0 replies

0 likes

iOS
  • 3168 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308938 Views

62 replies

16 likes

  • 308938 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132908 Views

19 replies

38 likes

  • 132908 Views
  • 19 replies
  • 38 likes

Is it possible to listen offline to downloaded songs on a Ipad, with my unlimited account?

Dear sir/madam, I have an unlimited account on Spotify. Today I payed for 40 downloades songs. I want to download the songs to my Ipad, to play them offline. Is that possible with an unlimited account? It seems I can't tap songs to download them on m...

Casual Listener

Dear sir/madam,   I have an unlimited account on Spotify. Today I payed for 40 downloades songs. I want to download the songs to my Ipad, to play them offline. Is that possible with an unlim...

SanneMilt

Casual Listener

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

Difference off-line synchronization on different devices

im a spotify premium customer with a few playlists registered offline mode on my phone for travel. they have 'unsynced' them selfes and im in indonesia where spotify is not available on line yet so i cant resync but my entire music to travell to has ...

Newbie

im a spotify premium customer with a few playlists registered offline mode on my phone for travel. they have 'unsynced' them selfes and im in indonesia where spotify is not available on line yet so i...

Liam

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Any ETA on when the local file syncing will be fixed?

Any idea when the new spotify app will fix this major bug? I am running ios 7 beta on the iPhone 5, and I sadly have to use the ios 4 or 5 app in order to sync my music. I am hoping a fix for the new spotify app will be released soon as it looks beau...

Regular

Any idea when the new spotify app will fix this major bug?  I am running ios 7 beta on the iPhone 5, and I sadly have to use the ios 4 or 5 app in order to sync my music.  I am hoping a fix...

Nicky_Lanzz

Regular

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
  • 0 likes

Solved!! Search for songs on iPad just hangs

I have a premium account and shortly after I signed up and downloaded the windows app and the iPad app, I was unable to get the iPad search to work. I click on the search button and it just hangs. I can search for songs and build playlists from the w...

Casual Listener

I have a premium account and shortly after I signed up and downloaded the windows app and the iPad app, I was unable to get the  iPad search to work. I click on the search button and it just han...

Cindylsg

Newbie

1629 Views

6 replies

1 likes

  • 1629 Views
  • 6 replies
  • 1 likes

Release Notes - Spotify for iOS 0.7.2

Hi guys! What's new in this version (0.7.2): Fixed: More pesky bugs have been zapped. This should include the iOS 7 beta volume crash bug. Note: If you're having trouble with an update, please always make sure to go through the [iOS] Troubleshooting ...

Spotify

Hi guys!   What's new in this version (0.7.2):   Fixed: More pesky bugs have been zapped. This should include the iOS 7 beta volume crash bug.   Note: If you're having...

Goodman

Spotify Legend

5431 Views

11 replies

1 likes

  • 5431 Views
  • 11 replies
  • 1 likes

Problem with the iPad app...

Just had this problem in the last couple of days - when I go to open the Spotify app on the iPad, nothing happens. It's stuck on what you see in the picture and is unresponsive when I press any buttons. I've uninstalled and reinstalled the app a coup...

Casual Listener

Just had this problem in the last couple of days - when I go to open the Spotify app on the iPad, nothing happens. It's stuck on what you see in the picture and is unresponsive when I press any butto...

Jijinko

Casual Listener

1557 Views

1 replies

0 likes

  • 1557 Views
  • 1 replies
  • 0 likes

Can't add my local files on device

Hello, I fallow all the step to synch my local file to my iPhone 5 bit it's still don't work. I had put my song from my computer in spotify and I can see it in the "local files" and then I added this song in a playlist of mine and put it in "set to o...

Regular

Hello, I fallow all the step to synch my local file to my iPhone 5 bit it's still don't work. I had put my song from my computer in spotify and I can see it in the "local files" and then I added ...

Snowy

Regular

1934 Views

7 replies

0 likes

  • 1934 Views
  • 7 replies
  • 0 likes

"Browse" feature does not appear

On my friend's account it works, but not in mine. Whats the problem? http://d.pr/i/zTAK(German account)

Newbie

On my friend's account it works, but not in mine. Whats the problem? http://d.pr/i/zTAK (German account)

Peter__

Community Legend

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Where is the search space gone?

IPad user here. Premium subscriber. When I select Spotify as my Music Source from Sonos list the Search space(button?) is missing? What's happened?

Newbie

IPad user here. Premium subscriber. When I select Spotify as my Music Source from Sonos list the Search space(button?) is missing? What's happened?

Peter__

Community Legend

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Serious synching issue on iOS

I have 3 iPhones (a 4, 4s and 5), 2 iPads (1, iPad Mini 1) and all have stopped synching new tracks to playlists since the last update. Re-installing the app doesn't work, on the contrary, I have now lost every single track that was already synched b...

Casual Listener

I have 3 iPhones (a 4, 4s and 5), 2 iPads (1, iPad Mini 1) and all have stopped synching new tracks to playlists since the last update. Re-installing the app doesn't work, on the contrary, I have n...

Peter__

Community Legend

517 Views

3 replies

0 likes

  • 517 Views
  • 3 replies
  • 0 likes

iPhone App does not open_August 19th 2013

My iPhone app has not been working since the 16th. Sometimes, it would just crash. It was working up until then, not sure why. I have to carry my iPad around in order to listen to my music. Anyone else experiencing the same problem? I'm a Premium mem...

Casual Listener

My iPhone app has not been working since the 16th.  Sometimes, it would just crash.  It was working up until then, not sure why. I have to carry my iPad around in order to listen to my mu...

Peter__

Community Legend

1049 Views

8 replies

0 likes

  • 1049 Views
  • 8 replies
  • 0 likes

Iphone 4 - Play Sign > Continuously Appearing

Hello, Does anyone know how to fix the following issue: It has only recently started but everytime I pause Spotify and exit out on my iPhone 4, the play sign is still appearing in the upper right corner of the iphone even though nothing is played. Th...

Newbie

Hello,  Does anyone know how to fix the following issue: It has only recently started but everytime I pause Spotify and exit out on my iPhone 4, the play sign is still appearing in the upper r...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Spotify Inexplicably Not Working

Every time I open Spotify Premium for my iPhone 4, I can play a song for about a minute and thirty seconds, then the song stops. After that, no songs will load. I have logged in and out multiple times, reinstalled both the Spotify app and the Spotify...

Newbie

Every time I open Spotify Premium for my iPhone 4, I can play a song for about a minute and thirty seconds, then the song stops. After that, no songs will load. I have logged in and out multiple time...

Peter__

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Solved!! Ways to Sync local music to phone besides wifi.

My Iphone's Wifi recently stopped working (the option is grayed out) and I won't be replacing it for a few days. Any other ways to sync? Using personal hotspot doesnt work either. Thanks

Regular

My Iphone's Wifi recently stopped working (the option is grayed out) and I won't be replacing it for a few days. Any other ways to sync? Using personal hotspot doesnt work either.   Thanks

Liam

Community Legend

967 Views

3 replies

0 likes

  • 967 Views
  • 3 replies
  • 0 likes

Help with downloading playlists on Iphone 3GS

When I initially got spotify on my phone (which has 5G of free space), I downloaded my largest playlist (at 683 songs), and then I was still able to download 2 smaller playlists (1 had 183 songs, and the other at 138 songs). in total over 800 songs. ...

Newbie

When I initially got spotify on my phone (which has 5G of free space), I downloaded my largest playlist (at 683 songs), and then I was still able to download 2 smaller playlists (1 had 183 songs, and...

Liam

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

my Spotify doesn't work on Sonos anymore - please help

I have a premium account on spotify but cannot now use this through my sonos system! I believe this is a common problem. Everytime I try to listen to Spotify through Sonos I am told I cannot access as i don't have a premium account but I do!!!!!!!!!!...

Newbie

I have a premium account  on spotify but cannot now use this through my sonos system! I believe this is a common problem.  Everytime I try to listen to Spotify through Sonos I am told I can...

Liam

Community Legend

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Opening Spotify

When I click to open my Spotify app it freezes on a white screen or crashes.

Newbie

When I click to open my Spotify app it freezes on a white screen or crashes.

Liam

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Problem with downloading application for iOS

Hello! I discovered a problem with downloading Spotify for iOS. I would like to try features of Premium accound and one of the best of them in my opinion is ability to have music with you on your phone. When I'm trying to donwload a program the messa...

Casual Listener

Hello!   I discovered a problem with downloading Spotify for iOS. I would like to try features of Premium accound and one of the best of them in my opinion is ability to have music with...

meahtenoha

Spotify

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

iOS App - All my offline tracks

hi folks, i just changed from simfy to spotify. Is there a way to play all my offline tracks in the spotify app. thanks nerdrockz

Newbie

hi folks,   i just changed from simfy to spotify. Is there a way to play all my offline tracks in the spotify app.   thanks   nerdrockz

user-removed

Not applicable

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes