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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48395 Views
  • 15 replies
  • 36 likes
  • 48395 Views
  • 15 replies
  • 36 likes

Some albums don't show up in the iOS app, but can still be played from a playlist.

Is there some reason for this? For example, the Chasing Ghosts album by The Amity Affliction is listed on the band page in the desktop version of Spotify, but is missing in the iOS app.. You can still play the songs from the album that are in the top...

  • Regular
  • Is there some reason for this? For example, the Chasing Ghosts album by The Amity Affliction is listed on the band page in the desktop version of Spotify, but is missing in the iOS app.. You can stil...
  • Joe
  • Community Legend
  • 689 Views
  • 3 replies
  • 0 likes
  • 689 Views
  • 3 replies
  • 0 likes

After upgrade app July

After I upgrade my app, Spotify Crash..... When I want to open the app, it just shut down!!! and i paying for Premium and it dosen't work. Can i text spotify to make sure, that they don't take money for something that dosen't work?!?!?!

  • Newbie
  • After I upgrade my app, Spotify Crash..... When I want to open the app, it just shut down!!! and i paying for Premium and it dosen't work. Can i text spotify to make sure, that they don't take mone...
  • Taylor
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Recently Updated App, Playlists Became Unavailable Offline

Hello, Spotify Community! I've had Spotify Premium for a while now with very few issues, but the latest app update (version 0.7.1.23) I downloaded for Spotify on my iPhone 4 seems to have messed things up. I have a lot of my music available offline s...

  • Newbie
  • Hello, Spotify Community! I've had Spotify Premium for a while now with very few issues, but the latest app update (version 0.7.1.23) I downloaded for Spotify on my iPhone 4 seems to have messed thin...
  • meahtenoha
  • Spotify
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Repeated CRASHING on iPhone 5

Description So my player was working fine until I seemed to start adding tracks (thats a whole new topic in itself) to my playlists, willy nilly. I left my phone open and on to sync, while It was plugged into my Macbook Pro to sync. Now it only needs...

  • Regular
  • Description So my player was working fine until I seemed to start adding tracks (thats a whole new topic in itself) to my playlists, willy nilly. I left my phone open and on to sync, while It was p...
  • MichaelJerzak
  • Composer
  • 1448 Views
  • 7 replies
  • 0 likes
  • 1448 Views
  • 7 replies
  • 0 likes

Solved!! Spotify Apps

Hi! I have a Spotify Premium account Spotify was working fine on my iPhone until the past couple of weeks. Now when I try to open the app, I just get a white screen. I have deleted the app and reinstalled it on my phone and the same thing happens. Al...

  • Casual Listener
  • Hi!  I have a Spotify Premium account Spotify was working fine on my iPhone until the past couple of weeks.  Now when I try to open the app, I just get a white screen.  I have deleted ...
  • Joe
  • Community Legend
  • 948 Views
  • 3 replies
  • 1 likes
  • 948 Views
  • 3 replies
  • 1 likes

Solved!! Premium - iPod Touch - Starred Playlist

I got a little confused with the FAQs in the help section regarding iPod touch. The FAQs state that you can sync spotify with the iPod touch but you can only sync your local files for certain (most) iPods. Another one states that you can only sync lo...

  • Newbie
  • I got a little confused with the FAQs in the help section regarding iPod touch.   The FAQs state that you can sync spotify with the iPod touch but you can only sync your local files for cert...
  • Joe
  • Community Legend
  • 520 Views
  • 1 replies
  • 0 likes
  • 520 Views
  • 1 replies
  • 0 likes

iOS Spotify App only crashes when connected to 3G, works when connected to wireless

First, some background. After updating to 0.6 my spotify app kept crashing whenever I opened it. I closed the app, tried it again. I restarted my iPhone 4. Still didn't work. I reinstalled, no luck. Finally I realized that the app only worked when I ...

  • Regular
  • First, some background. After updating to 0.6 my spotify app kept crashing whenever I opened it. I closed the app, tried it again. I restarted my iPhone 4. Still didn't work. I reinstalled, no luck. ...
  • MichaelJerzak
  • Composer
  • 2177 Views
  • 18 replies
  • 1 likes
  • 2177 Views
  • 18 replies
  • 1 likes

Strange problem, I can't share to Facebook, but I can share to twitter

=== START OF TEMPLATE === DescriptionI can't share any of the music I'm listening to on spotify to Facebook A more detailed description, using numbered steps1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally...

  • Composer
  • === START OF TEMPLATE === Description I can't share any of the music I'm listening to on spotify to Facebook A more detailed description, using numbered steps 1. First I did this 2. Then ...
  • MichaelJerzak
  • Composer
  • 5354 Views
  • 10 replies
  • 0 likes
  • 5354 Views
  • 10 replies
  • 0 likes

Spotify Premium not working on my Iphone

Hello, I just downloaded the spotify premium 30 day free trial today, it works fine on my computer, but when I tried to use it on the app on my Iphone4s it says I am not premium. How can I fix this? Please help!

  • Visitor
  • Hello, I just downloaded the spotify premium 30 day free trial today, it works fine on my computer, but when I tried to use it on the app on my Iphone4s it says I am not premium. How can I fix this? ...
  • MichaelJerzak
  • Composer
  • 510 Views
  • 5 replies
  • 0 likes
  • 510 Views
  • 5 replies
  • 0 likes

Update not working at all

I updated the app over the weekend and it isn't working at all for me now. Even after deleting and reinstalling the app.

  • Casual Listener
  • I updated the app over the weekend and it isn't working at all for me now. Even after deleting and reinstalling the app.
  • brdlc001
  • Newbie
  • 3629 Views
  • 6 replies
  • 1 likes
  • 3629 Views
  • 6 replies
  • 1 likes

Solved!! Unable to download spotify on iPhone 5?

Hello, I have a premium Spotify account, accessing via iPad & Macbook without issues. Recently bought iPhone 5 but unable to download the Spotify app, the download button is constantly greyed out. Any ideas how to resolve this ? The app worked fine o...

  • Casual Listener
  • Hello, I have a premium Spotify account, accessing via iPad & Macbook without issues.  Recently bought iPhone 5 but unable to download the Spotify app, the download button is constantly gr...
  • Peter__
  • Community Legend
  • 27660 Views
  • 7 replies
  • 0 likes
  • 27660 Views
  • 7 replies
  • 0 likes

Spotify did not Sync

Hello, since the moring my Spotify did not sync , and i cant put music into my offline list, can someone help me?

  • Casual Listener
  • Hello, since the moring my Spotify did not sync , and i cant put music into my offline list, can someone help me?
  • Peter__
  • Community Legend
  • 419 Views
  • 3 replies
  • 0 likes
  • 419 Views
  • 3 replies
  • 0 likes

I've been paying for Premium, but no Premium features are working.

I've been a Spotify Premium subscriber for probably...maybe four or five months, but when I try listening to a playlist on my iPad (the Billboard playlists - not ones I've made), it says that this is a feature only for Premium members. What am I doin...

  • Newbie
  • I've been a Spotify Premium subscriber for probably...maybe four or five months, but when I try listening to a playlist on my iPad (the Billboard playlists - not ones I've made), it says that this is...
  • Peter__
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

iphone app not working

the spotify app recently stoped working. It just shows a black menubar and a white screen with no text at all. After a few seconds it jeust closes. I can't find any crash reports. I tried to uninstall and new installation, it's still the same. I have...

  • Casual Listener
  • the spotify app recently stoped working. It just shows a black menubar and a white screen with no text at all. After a few seconds it jeust closes. I can't find any crash reports. I tried to uninst...
  • wu_trax
  • Casual Listener
  • 540 Views
  • 2 replies
  • 0 likes
  • 540 Views
  • 2 replies
  • 0 likes

Equalizer missing still

Please let me know by when the equalizer is back again. I checked the new releas but still not there back again. So I will sync with the my PC rolling back to 0,6.4 solution, the last version with equalizer. PLEASE BRING THE EQUALIZER BACK !!!

  • Roadie
  • Please let me know by when the equalizer is back again. I checked the new releas but still not there back again. So I will sync with the my PC rolling back to 0,6.4 solution, the last version with...
  • Liam
  • Community Legend
  • 523 Views
  • 1 replies
  • 2 likes
  • 523 Views
  • 1 replies
  • 2 likes

Issues with the IOS app

So I have a premium account, and it works fine to play individual songs on the desktop software but when I try and play songs on the IOS app it tells me I need to be a premium account. I have a premium account I've tried several times to fix this by ...

  • Casual Listener
  • So I have a premium account, and it works fine to play individual songs on the desktop software but when I try and play songs on the IOS app it tells me I need to be a premium account. I ha...
  • Peter__
  • Community Legend
  • 405 Views
  • 4 replies
  • 0 likes
  • 405 Views
  • 4 replies
  • 0 likes

Offline playlist Content deleted: but only three devices

I Have Spotify installed on three Apple mobile devices and on one MacPC. No offline storage on the PC. But still I can not keep the playlists on all three devices - the number of all songs is far below 3333. Any solution or explanation?I have also in...

  • Roadie
  • I Have Spotify installed on three Apple mobile devices and on one MacPC. No offline storage on the PC. But still I can not keep the playlists on all three devices - the number of all songs is far bel...
  • Peter__
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

New app doesn't work on iPhone

I upgraded to the new app for iPhone and am having the same problem that others have. When I open the app, it closes immediately. The only app that works is the really old version (iOS 4) and it doesn't have the radio feature. Someone please fix it!

  • Casual Listener
  • I upgraded to the new app for iPhone and am having the same problem that others have. When I open the app, it closes immediately. The only app that works is the really old version (iOS 4) and it does...
  • Peter__
  • Community Legend
  • 2480 Views
  • 3 replies
  • 0 likes
  • support
  • 2480 Views
  • 3 replies
  • 0 likes

Premium on iPhone

I am trying to set up the premium account on my iPhone. And I cannot figure out what I am doing wrong. Please help me!?

  • Newbie
  • I am trying to set up the premium account on my iPhone. And I cannot figure out what I am doing wrong. Please help me!?
  • Taylor
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Havering the same issue

I love if I changed my card my service stops the same day and no that I paid it takes days to get it back.... Am I going to get credit the days I wasn't able to use my iPhone... Pretty much the only reason I use spotify

  • Newbie
  • I love if I changed my card my service stops the same day and no that I paid it takes days to get it back.... Am I going to get credit the days I wasn't able to use my iPhone... Pretty much the only ...
  • Taylor
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes