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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37006 Views

41 replies

10 likes

  • 37006 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102533 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1300 Views

0 replies

0 likes

iOS
  • 1300 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299090 Views

61 replies

16 likes

  • 299090 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125779 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Playlist can't be played even though available in Spotify, app crashes when song is re-added

So it seems like other people have experienced this too and that reinstalling the app solved the issue, but it didn't for me. Some of my playlists have songs that are available in Spotify greyed out. When I click on them, it says I have to add them l...

Regular

So it seems like other people have experienced this too and that reinstalling the app solved the issue, but it didn't for me.   Some of my playlists have songs that are available in Spotify ...

mercuriocavald

Regular

1708 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Spotify Premium does not work on my ipod touch

Hi, I've used Spotify Premium for quite a long time on my iPod Touch without any issues. Suddenly, I was not able to open the app anymore. Whenever I try to open it, a white screen appears. I've stopped the app completey, deinstalled and installed it...

Casual Listener

Hi,   I've used Spotify Premium for quite a long time on my iPod Touch without any issues. Suddenly, I was not able to open the app anymore. Whenever I try to open it, a white scre...

steffipfeffi

Casual Listener

5682 Views

2 replies

0 likes

  • 5682 Views
  • 2 replies
  • 0 likes

Solved!! Spotify asking me to disable Offline model to connect

Thanks all for your help!I'm trying to login to spotify on my iPhone. It's asking me to first disable offline mode in order to connect to Spotify. However, I can't get into spotify in order to disable the offline mode. Any thoughts? Thanks so much!

Casual Listener

Thanks all for your help! I'm trying to login to spotify on my iPhone. It's asking me to first disable offline mode in order to connect to Spotify. However, I can't get into spotify in order to di...

jlc157

Casual Listener

6400 Views

4 replies

1 likes

  • 6400 Views
  • 4 replies
  • 1 likes

Volume button turns screen on

When using the volume buttons while the phone is asleep the screen comes on with the volume graphic. Is there any way to stop this? It's a bit annoying when listening in bed or just the fact you have to keep pressing the sleep button again.Cheers

Newbie

When using the volume buttons while the phone is asleep the screen comes on with the volume graphic. Is there any way to stop this? It's a bit annoying when listening in bed or just the fact you have...

MichaelJerzak

Composer

2262 Views

3 replies

0 likes

  • 2262 Views
  • 3 replies
  • 0 likes

New Spotify update renders Tunecast FM Trans. useless?...

Hi Guys,This afternoon I updated my apps on my iphone 4 and recieved the most up to date version of spotify on mobile to use with my premium subscription. After finish up, I decided to drive home and as per usual use my Belkin Tunecast Auto Fm transm...

Casual Listener

Hi Guys, This afternoon I updated my apps on my iphone 4 and recieved the most up to date version of spotify on mobile to use with my premium subscription. After finish up, I decided to drive home...

CS1011

Casual Listener

1895 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Since iOS6 update problems with spotify on Ipad2

Hello guys, at first sorry for my bad english skills. I'm not well trained in english messaging. Since I have updated my Ipad2, spotify stopped working normally. It is possible to log in into the app but it looks like that the spotify app has no conn...

Casual Listener

Hello guys,   at first sorry for my bad english skills. I'm not well trained in english messaging. 🙂 Since I have updated my Ipad2, spotify stopped working normally. It is possible to l...

Peter__

Community Legend

1215 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Space occupancy of deleted offline playlist

Hi, i'm using Spotify with my iPhone 4 with iOs 6.1.3 and I just figured out that when you don't need anymore some music to be played offline and you remove the tick of the offline playing, the space occupancy of the app doesn't decrease. Does it mea...

Casual Listener

Hi, i'm using Spotify with my iPhone 4 with iOs 6.1.3 and I just figured out that when you don't need anymore some music to be played offline and you remove the tick of the offline playing, the space...

maximusmp

Casual Listener

1096 Views

2 replies

0 likes

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  • 2 replies
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Solved!! App not working - Iphone 4

Help? Anyone else experiencing this/know how to this? Iphone 4 iOS: 6.1.3 Open Spotify app Screen turns white with black bar on top Tries to open for a while and closes. I have a premium account. Help???

Casual Listener

Help? Anyone else experiencing this/know how to this?   Iphone 4  iOS:  6.1.3   Open Spotify app Screen turns white with black bar on top Tries to open for a while a...

Peter__

Community Legend

3144 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify radio on mobile

Any chance of getting spotify raio on the iOS platform, so I can ditch pandora?

Newbie

Any chance of getting spotify raio on the iOS platform, so I can ditch pandora? 

hitsuki1

Newbie

1030 Views

2 replies

1 likes

  • 1030 Views
  • 2 replies
  • 1 likes

Solved!! Premium trial ended?

Hi, It says "Premium trial ended." at the top of the screen on my iPad despite the fact I am now a premium subscriber? Odd?

Visitor

Hi, It says "Premium trial ended." at the top of the screen on my iPad despite the fact I am now a premium subscriber? Odd?

Nathanjamesr

Newbie

21801 Views

87 replies

0 likes

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  • 87 replies
  • 0 likes

iPod nano 5th Gen with Spotify on Mac desktop

Hello, I have premium account during 30 days free, I installed client on my Mac and download in local about 30/40 songs, then I try sync with my ipod but not sync, my ipod has 0 music inside. I try "re-initialite" my ipod but same, I try reload clien...

Regular

Hello,   I have premium account during 30 days free, I installed client on my Mac and download in local about 30/40 songs, then I try sync with my ipod but not sync, my ipod has 0 music insi...

Peter__

Community Legend

2822 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline playlists are *still* not being deleted when they are no longer wanted

I'm sure you all know the drill, because this has been complained about for well over a year now. Offline playlists sync to the iOS device, and all is well in the world. No issues here. The issue comes when you decide that you no longer want that pla...

Regular

I'm sure you all know the drill, because this has been complained about for well over a year now.   Offline playlists sync to the iOS device, and all is well in the world. No issues here. Th...

deergomoo

Regular

1296 Views

3 replies

1 likes

  • 1296 Views
  • 3 replies
  • 1 likes

Spotify premium will not play on IOS some of my local files but will on desktop

Hey guys i have been playing all local files on my computer no problems but when i try play only some local files on my iphone they do not work as far as i can see they are all synced and they were wroking about a week ago? so far i have -reinstalled...

Casual Listener

Hey guys  i have been playing all local files on my computer no problems but when i try play only some local files on my iphone they do not work  as far as i can see they are all synced...

Liam

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Song order on Spotify for iPhone

How the heck do I change the song order in playlists on spotify mobile?

Casual Listener

How the heck do I change the song order in playlists on spotify mobile?

Taylor

Community Legend

853 Views

2 replies

0 likes

  • 853 Views
  • 2 replies
  • 0 likes

Explicit Versions are a pain to find

This has been posted numerous times. How come someone has not escalated this as systemic issue? This is posing a bad customer experience. When you search for an artist, it only returns their clean versions of the albums most time. This is very annoyi...

Newbie

This has been posted numerous times. How come someone has not escalated this as systemic issue? This is posing a bad customer experience.   When you search for an artist, it only returns the...

etc

Casual Listener

2184 Views

4 replies

8 likes

  • 2184 Views
  • 4 replies
  • 8 likes

Facebook login pop up doesn't work

I try to log in to spotify via Facebook on my iPhone, but the pop up that should have the facebook login is blank.

Newbie

I try to log in to spotify via Facebook on my iPhone, but the pop up that should have the facebook login is blank.

Liam

Community Legend

1163 Views

1 replies

1 likes

  • 1163 Views
  • 1 replies
  • 1 likes

Spotify Premium Radio Limiting How Many Songs I Can Skip

I have Spotify Premium on iPhone 5. When I play a radio station I can only skip about 6 songs and then it stops skipping. Is this normal behavior?

Casual Listener

I have Spotify Premium on iPhone 5. When I play a radio station I can only skip about 6 songs and then it stops skipping.   Is this normal behavior?

MichaelJerzak

Composer

1778 Views

3 replies

2 likes

  • 1778 Views
  • 3 replies
  • 2 likes

Suddenly my ipod won't play offline anymore

Hi! I have spotify premium on my computer and ipod. It has been working as it should, but suddenly the ipod won't play my offline lists. It said something about that I had reached the limit of use in 30 days or something like that. But there is no li...

Newbie

Hi!    I have spotify premium on my computer and ipod. It has been working as it should, but suddenly the ipod won't play my offline lists. It said something about that I had reached th...

Liam

Community Legend

884 Views

1 replies

0 likes

  • 884 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app doesn't sync music iPhone 4S

Hi,I'm getting extremely frustrated with this problem. I'm trying to sync the music on my phone and every time I start the app it only does it for few seconds and then stops. I've been through this forum but haven't found a solution. The only reason ...

Casual Listener

Hi, I'm getting extremely frustrated with this problem. I'm trying to sync the music on my phone and every time I start the app it only does it for few seconds and then stops. I've been through th...

Islandlake

Casual Listener

1090 Views

1 replies

0 likes

  • 1090 Views
  • 1 replies
  • 0 likes

A certain song will not play on the iPhone.

I only use Spotify on my iPhone, I've never used it on anyother device. I've read through the other subjects like this but they always pertain to PC/Mac. Is there a fix for a song that doesn't play, or stops playing midway for the iPhone?

Casual Listener

I only use Spotify on my iPhone, I've never used it on anyother device. I've read through the other subjects like this but they always pertain to PC/Mac. Is there a fix for a song that doesn't play, ...

meahtenoha

Spotify

1044 Views

4 replies

0 likes

  • 1044 Views
  • 4 replies
  • 0 likes