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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244522 Views

27 replies

5 likes

  • 244522 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

128854 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3165 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308930 Views

62 replies

16 likes

  • 308930 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132900 Views

19 replies

38 likes

  • 132900 Views
  • 19 replies
  • 38 likes

Music keeps cutting off

when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on

Newbie

when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on

meahtenoha

Spotify

1092 Views

1 replies

0 likes

  • 1092 Views
  • 1 replies
  • 0 likes

Songs failing to play iOS

Most of my music plays fine on my mobile spotify, but when it comes to certain songs the streaming bar sits at 00:00, all songs have been set to offline streaming and indicate they are fully downloaded.

Newbie

Most of my music plays fine on my mobile spotify, but when it comes to certain songs the streaming bar sits at 00:00, all songs have been set to offline streaming and indicate they are fully download...

meahtenoha

Spotify

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Playlists gone and offline issue - spotify help!!!

About two weeks ago on my playlist became missing from my phone. I have an iPhone five.
Now play lists are back, However none seem to be downloaded. They used to be. Following all the suggestions on these posts and cannot find anything getting frustr...

Newbie

About two weeks ago on my playlist became missing from my phone. I have an iPhone five. <br>Now play lists are back, However none seem to be downloaded. They used to be. Following all the sugge...

meahtenoha

Spotify

430 Views

1 replies

0 likes

Other
  • 430 Views
  • 1 replies
  • 0 likes

streaming from offline playlist

Does anybody know if streaming from a offline playlist uses data when used in online mode?

Casual Listener

Does anybody know if streaming from a offline playlist uses data when used in online mode?

MichaelJerzak

Composer

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

iPhone Fix time frame?

When will this be resolved. If i am a premium member and paying for this, you are still taking my $$ I would like to know when I can use the product.

Casual Listener

When will this be resolved. If i am a premium member and paying for this, you are still taking my $$ I would like to know when I can use the product.

MichaelJerzak

Composer

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Rearranging tracks

Ever since I got my new iPhone 5 I can no longer rearrange tracks within a playlist. I use spotify to teach exercise class and if I can't rearrange tracks it's useless to me. When I try to edit the playlist it only lets me delete songs it won't let m...

Newbie

Ever since I got my new iPhone 5 I can no longer rearrange tracks within a playlist. I use spotify to teach exercise class and if I can't rearrange tracks it's useless to me. When I try to edit the p...

user-removed

Not applicable

1769 Views

3 replies

0 likes

  • 1769 Views
  • 3 replies
  • 0 likes

Solved!! Flo Ads Need to Stop

Posting this here because I only experience this calamity on my iPhone. . . O-M-G, WOW. Okay, seriously. For the love of all that is JUST and HOLY. Please, please, please, PLEASE! PLEASE make the Progressive FLO ads STOP! I have to be honest, It's wo...

Casual Listener

Posting this here because I only experience this calamity on my iPhone. . .   O-M-G, WOW.  Okay, seriously. For the love of all that is JUST and HOLY. Please, please, please, PLEASE! PL...

Soulrage

Casual Listener

1582 Views

5 replies

3 likes

  • 1582 Views
  • 5 replies
  • 3 likes

Can't connect iphone to spotify

I can't get my iphone 5 to synchronize with spotify .... When I open spotify on my Mac, and the app on my phone, it pops up under devices short but disappears again .... It pops up once in a while but disappears immediately, any suggestions ??

Casual Listener

 I can't get my iphone 5 to synchronize with spotify .... When I open spotify on my Mac, and the app on my phone, it pops up under devices short but disappears again .... It pops u...

ClaesVester

Casual Listener

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Crashing on startup

Keeps crashing on startup.My details:IPHONE MODEL: 4IOS 6.1.3SPOTIFY VERSION: 0.7.4APPROX CRASH FREQUENCY: at start, spotify not start.JAILBROKEN: NO

Casual Listener

Keeps crashing on startup. My details: IPHONE MODEL: 4 IOS 6.1.3 SPOTIFY VERSION: 0.7.4 APPROX CRASH FREQUENCY: at start, spotify not start. JAILBROKEN: NO

RGA

Casual Listener

729 Views

3 replies

0 likes

  • 729 Views
  • 3 replies
  • 0 likes

Spotify 0.7.4 App to iOS..

Help! Spotify crashes all the time? I have installed the app but it will not help, and even tried to restart the phone. What should I do to get the app to work? / / Jimmy

Casual Listener

Help!   Spotify crashes all the time? I have installed the app but it will not help, and even tried to restart the phone.   What should I do to get the app to work?   / / J...

hinezee

Music Fan

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

My Iphone and Ipad does not recognize my premium account

I previously had a one month trial with Spotify, now expired. I now have a three month trial with Virgin Media/Spotify, it now does not recognise my premium account on my Ipad or Iphone! I see playlists but unable to listen.

Regular

I previously had a one month trial with Spotify, now expired.  I now have a three month trial with Virgin Media/Spotify, it now does not recognise my premium account on my Ipad or Iphone! I see ...

coretta20

Regular

844 Views

3 replies

0 likes

  • 844 Views
  • 3 replies
  • 0 likes

Won't sync local files to iPhone 4S

Hi! I'm having difficulties syncing my local files to my iPhone 4S. The device shows up on Spotify so that's no problem, however, Local Files is saying "Pending" and nothing happens. There's a picture I've added to show what it looks like. Like I sai...

Newbie

Hi!   I'm having difficulties syncing my local files to my iPhone 4S. The device shows up on Spotify so that's no problem, however, Local Files is saying "Pending" and nothing happens. There...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
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Go Online Within... Not updating when I've been online

Hi I have a Spotify Premium account which I use on my Mac, iPhone4 and Mini iPad. For the past couple of days when I go offline on my iPhone4 it says I need to go online within 6 days - even though I have just been online. I thought you were meant to...

Casual Listener

Hi    I have a Spotify Premium account which I use on my Mac, iPhone4 and Mini iPad.  For the past couple of days when I go offline on my iPhone4 it says I need to go online within...

Joe

Community Legend

1718 Views

3 replies

0 likes

  • 1718 Views
  • 3 replies
  • 0 likes

Spotify crashing on my iOS after the September 3th newest update

My spotify opens but crashes right after, I can't even get to see my playlists, it shuts down.I tried to remove the app, turn the phone off, do it all over again but the problem is always there!! Can spotify fix it already!!

Newbie

My spotify opens but crashes right after, I can't even get to see my playlists, it shuts down. I tried to remove the app, turn the phone off, do it all over again but the problem is always there!! C...

875 Views

0 replies

2 likes

Newest update crash
  • 875 Views
  • 0 replies
  • 2 likes

I have an iPhone 4s and it still won't sync....

So many people have this issue. I have 4 gb of free space. Ive logged out of both the PC and the iOs versions and logged back in. I am at a total loss. If Spotfiy can't fix it, what is a good replacement for Spotify other than iTunes?

Regular

So many people have this issue. I have 4 gb of free space. Ive logged out of both the PC and the iOs versions and logged back in. I am at a total loss. If Spotfiy can't fix it, what is a good replace...

Joe

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not working on my iPhone 4

Hi so my spotify will open but will be a blank screen meaning i cant use it it just comes up then the screen is white. Never fully loads then it crashes. It normally works just fine, this issue started 2 days ago. Thx you guys are usually quick to he...

Visitor

Hi so my spotify will open but will be a blank screen meaning i cant use it it just comes up then the screen is white. Never fully loads then it crashes. It normally works just fine, this issue start...

user-removed

Not applicable

1289 Views

7 replies

0 likes

  • 1289 Views
  • 7 replies
  • 0 likes

spotify not working.

my iphone4S is saying that I can only browse through radio and only premium uses can browse through spotify. I've been a premium user for more than half a year now. why is it suddenly doing this? note: I recently just had to change my card due to fra...

Newbie

my iphone4S is saying that I can only browse through radio and only premium uses can browse through spotify. I've been a premium user for more than half a year now. why is it suddenly doing this? ...

Joe

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Spotify won't load on my iphone!

Can someone help. My spotify won't open on my iphone 5. It worked perfectly fine a few days ago now nothing. I've deleted and reinstalled a few times but to no avail. It's working fine on my iPad but I need it on my phone for work. Help!!

Casual Listener

Can someone help. My spotify won't open on my iphone 5. It worked perfectly fine a few days ago now nothing. I've deleted and reinstalled a few times but to no avail. It's working fine on my iPad but...

Lynz

Casual Listener

3738 Views

3 replies

0 likes

iphone 5
  • 3738 Views
  • 3 replies
  • 0 likes

Iphone does not sync to offline

Hi everybody,so i know how to snyc songs to the offline mode but since a week it doesnt work.i push the offline button in the spotify app (ios) and it looks after he is really downloading and syncing and all that stuff ("1 of 21 synched") but nothing...

Regular

Hi everybody, so i know how to snyc songs to the offline mode but since a week it doesnt work. i push the offline button in the spotify app (ios) and it looks after he is really downloading and syn...

shobbrook

Newbie

9924 Views

13 replies

0 likes

  • 9924 Views
  • 13 replies
  • 0 likes

I phone 4s spotify crashing after update today

I updated my spotify app today and ever since it either opens but then freezes and crashes , or it will allow me to start playing a song but then goes quiet and crashes. Currently on version 6.1.1 any advice please

Newbie

I updated my spotify app today and ever since it either opens but then freezes and crashes , or it will allow me to start playing a song but then goes quiet and crashes. Currently on version 6.1.1 an...

Liam

Community Legend

623 Views

1 replies

1 likes

  • 623 Views
  • 1 replies
  • 1 likes