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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234804 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

116317 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2547 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304699 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130211 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Search for songs on iPad just hangs

I have a premium account and shortly after I signed up and downloaded the windows app and the iPad app, I was unable to get the iPad search to work. I click on the search button and it just hangs. I can search for songs and build playlists from the w...

Casual Listener

I have a premium account and shortly after I signed up and downloaded the windows app and the iPad app, I was unable to get the  iPad search to work. I click on the search button and it just han...

Cindylsg

Newbie

1609 Views

6 replies

1 likes

  • 1609 Views
  • 6 replies
  • 1 likes

Release Notes - Spotify for iOS 0.7.2

Hi guys! What's new in this version (0.7.2): Fixed: More pesky bugs have been zapped. This should include the iOS 7 beta volume crash bug. Note: If you're having trouble with an update, please always make sure to go through the [iOS] Troubleshooting ...

Spotify

Hi guys!   What's new in this version (0.7.2):   Fixed: More pesky bugs have been zapped. This should include the iOS 7 beta volume crash bug.   Note: If you're having...

Goodman

Spotify Legend

5395 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Problem with the iPad app...

Just had this problem in the last couple of days - when I go to open the Spotify app on the iPad, nothing happens. It's stuck on what you see in the picture and is unresponsive when I press any buttons. I've uninstalled and reinstalled the app a coup...

Casual Listener

Just had this problem in the last couple of days - when I go to open the Spotify app on the iPad, nothing happens. It's stuck on what you see in the picture and is unresponsive when I press any butto...

Jijinko

Casual Listener

1546 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't add my local files on device

Hello, I fallow all the step to synch my local file to my iPhone 5 bit it's still don't work. I had put my song from my computer in spotify and I can see it in the "local files" and then I added this song in a playlist of mine and put it in "set to o...

Regular

Hello, I fallow all the step to synch my local file to my iPhone 5 bit it's still don't work. I had put my song from my computer in spotify and I can see it in the "local files" and then I added ...

Snowy

Regular

1919 Views

7 replies

0 likes

  • 1919 Views
  • 7 replies
  • 0 likes

"Browse" feature does not appear

On my friend's account it works, but not in mine. Whats the problem? http://d.pr/i/zTAK(German account)

Newbie

On my friend's account it works, but not in mine. Whats the problem? http://d.pr/i/zTAK (German account)

Peter__

Community Legend

758 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Where is the search space gone?

IPad user here. Premium subscriber. When I select Spotify as my Music Source from Sonos list the Search space(button?) is missing? What's happened?

Newbie

IPad user here. Premium subscriber. When I select Spotify as my Music Source from Sonos list the Search space(button?) is missing? What's happened?

Peter__

Community Legend

562 Views

2 replies

0 likes

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Serious synching issue on iOS

I have 3 iPhones (a 4, 4s and 5), 2 iPads (1, iPad Mini 1) and all have stopped synching new tracks to playlists since the last update. Re-installing the app doesn't work, on the contrary, I have now lost every single track that was already synched b...

Casual Listener

I have 3 iPhones (a 4, 4s and 5), 2 iPads (1, iPad Mini 1) and all have stopped synching new tracks to playlists since the last update. Re-installing the app doesn't work, on the contrary, I have n...

Peter__

Community Legend

508 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPhone App does not open_August 19th 2013

My iPhone app has not been working since the 16th. Sometimes, it would just crash. It was working up until then, not sure why. I have to carry my iPad around in order to listen to my music. Anyone else experiencing the same problem? I'm a Premium mem...

Casual Listener

My iPhone app has not been working since the 16th.  Sometimes, it would just crash.  It was working up until then, not sure why. I have to carry my iPad around in order to listen to my mu...

Peter__

Community Legend

1034 Views

8 replies

0 likes

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  • 8 replies
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Iphone 4 - Play Sign > Continuously Appearing

Hello, Does anyone know how to fix the following issue: It has only recently started but everytime I pause Spotify and exit out on my iPhone 4, the play sign is still appearing in the upper right corner of the iphone even though nothing is played. Th...

Newbie

Hello,  Does anyone know how to fix the following issue: It has only recently started but everytime I pause Spotify and exit out on my iPhone 4, the play sign is still appearing in the upper r...

386 Views

0 replies

0 likes

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Spotify Inexplicably Not Working

Every time I open Spotify Premium for my iPhone 4, I can play a song for about a minute and thirty seconds, then the song stops. After that, no songs will load. I have logged in and out multiple times, reinstalled both the Spotify app and the Spotify...

Newbie

Every time I open Spotify Premium for my iPhone 4, I can play a song for about a minute and thirty seconds, then the song stops. After that, no songs will load. I have logged in and out multiple time...

Peter__

Community Legend

438 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Ways to Sync local music to phone besides wifi.

My Iphone's Wifi recently stopped working (the option is grayed out) and I won't be replacing it for a few days. Any other ways to sync? Using personal hotspot doesnt work either. Thanks

Regular

My Iphone's Wifi recently stopped working (the option is grayed out) and I won't be replacing it for a few days. Any other ways to sync? Using personal hotspot doesnt work either.   Thanks

Liam

Community Legend

948 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Help with downloading playlists on Iphone 3GS

When I initially got spotify on my phone (which has 5G of free space), I downloaded my largest playlist (at 683 songs), and then I was still able to download 2 smaller playlists (1 had 183 songs, and the other at 138 songs). in total over 800 songs. ...

Newbie

When I initially got spotify on my phone (which has 5G of free space), I downloaded my largest playlist (at 683 songs), and then I was still able to download 2 smaller playlists (1 had 183 songs, and...

Liam

Community Legend

462 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

my Spotify doesn't work on Sonos anymore - please help

I have a premium account on spotify but cannot now use this through my sonos system! I believe this is a common problem. Everytime I try to listen to Spotify through Sonos I am told I cannot access as i don't have a premium account but I do!!!!!!!!!!...

Newbie

I have a premium account  on spotify but cannot now use this through my sonos system! I believe this is a common problem.  Everytime I try to listen to Spotify through Sonos I am told I can...

Liam

Community Legend

738 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Opening Spotify

When I click to open my Spotify app it freezes on a white screen or crashes.

Newbie

When I click to open my Spotify app it freezes on a white screen or crashes.

Liam

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Problem with downloading application for iOS

Hello! I discovered a problem with downloading Spotify for iOS. I would like to try features of Premium accound and one of the best of them in my opinion is ability to have music with you on your phone. When I'm trying to donwload a program the messa...

Casual Listener

Hello!   I discovered a problem with downloading Spotify for iOS. I would like to try features of Premium accound and one of the best of them in my opinion is ability to have music with...

meahtenoha

Spotify

513 Views

1 replies

0 likes

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  • 1 replies
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iOS App - All my offline tracks

hi folks, i just changed from simfy to spotify. Is there a way to play all my offline tracks in the spotify app. thanks nerdrockz

Newbie

hi folks,   i just changed from simfy to spotify. Is there a way to play all my offline tracks in the spotify app.   thanks   nerdrockz

user-removed

Not applicable

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

I can't open spotify ón my ipad

When i try to open spotify ón my iPad A blank screen appears and nothing more happens.

Casual Listener

When i try to open spotify ón my iPad A blank screen appears and nothing more happens.

meahtenoha

Spotify

1463 Views

1 replies

0 likes

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Werid Artist View issue

So, I've been using Spotify for 6 months now, love it! Switched from Rhapsody because of their slow updates, bad looking apps and lack of iPad app. Spotify has so far blown Rhapsody out of the water for me. I use the iPhone app almost every day. I ha...

Regular

So, I've been using Spotify for 6 months now, love it! Switched from Rhapsody because of their slow updates, bad looking apps and lack of iPad app. Spotify has so far blown Rhapsody out of the water ...

robzim737

Community Legend

2489 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

am getting sick of spotify already - pls help

So suddenly 2 days ago i can't get spotify on my ipod touch, which is kind of the whole reason i have spotify i.e. so i can play music through my docking station. it's been fine for a month or so till now, and my service on my home and work pcs are f...

Casual Listener

So suddenly 2 days ago i can't get spotify on my ipod touch, which is kind of the whole reason i have spotify i.e. so i can play music through my docking station. it's been fine for a month or so til...

Liam

Community Legend

1258 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Spotify Premium won't work on my iPhone!

The app seems to download, icon appears but when opened, just a blank white screen. Have tried uninstalling multiple times.

Newbie

The app seems to download, icon appears but when opened, just a blank white screen. Have tried uninstalling multiple times.

Peter__

Community Legend

1725 Views

1 replies

0 likes

  • 1725 Views
  • 1 replies
  • 0 likes