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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234814 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

116334 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2548 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304699 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130213 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Crashes

Latest iPhone update crashes spotify on start. Worked fine before update 3 days ago. Works done on my desktop. I'm paying for mobile use and can't use it.

Visitor

Latest iPhone update crashes spotify on start. Worked fine before update 3 days ago. Works done on my desktop. I'm paying for mobile use and can't use it.

MichaelJerzak

Composer

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Spotify app won't open

I have the iPhone 5 and the app still keeps crashing even though the latest twitter update says the problem is fixed. Have tried clean installation and reboot. Help!

Newbie

I have the iPhone 5 and the app still keeps crashing even though the latest twitter update says the problem is fixed. Have tried clean installation and reboot. Help!

user-removed

Not applicable

1168 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Latest IOS update

I noticed when I did the latest IOS update, my playlist and filter looked really good and updated. Now it seems as though the background on the playlist and filter went back to the way it was before I updated to the latest version. Seems odd

Roadie

I noticed when I did the latest IOS update, my playlist and filter looked really good and updated. Now it seems as though the background on the playlist and filter  went back to the way it was b...

Peter__

Community Legend

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify not starting on iPad

Was working this morning when I was listening to downloaded playlist (was having Internet connections problems this morning, but all back up again now).Now when I use spotify app, page appears then either a) shuts off again, or b) gives message that ...

Newbie

Was working this morning when I was listening to downloaded playlist (was having Internet connections problems this morning, but all back up again now). Now when I use spotify app, page appears then...

Peter__

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium not recognized!

My iPhone will not recognize that I purchased premium, I've tried logging out and using the username instead of Facebook login, re launching, and reinstalling the app. HELP!

Newbie

My iPhone will not recognize that I purchased premium, I've tried logging out and using the username instead of Facebook login, re launching, and reinstalling the app. HELP!

user-removed

Not applicable

12715 Views

31 replies

0 likes

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Solved!! Can't stream music on my Ipad evan though I have premium account

Hi, I have premium account. Can play music unlimited on my computer and Black Berry. Bought an Ipad 3, downloaded the Ipad-app, log-in but can't stream music or access my playlists. Spotify says "....to stream music you need the premium account..." w...

Newbie

Hi,   I have premium account. Can play music unlimited on my computer and Black Berry. Bought an Ipad 3, downloaded the Ipad-app, log-in but can't stream music or access my playlists. Spotify ...

user-removed

Not applicable

12443 Views

39 replies

1 likes

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  • 39 replies
  • 1 likes

Solved!! premium trial - looking for way to download audible books without disturbing spotify playlists

Hi, I am just trialing the premium package and are looking for a way to still be able to download audible books into my itunes library without disturbing spotify play lists. I currently have spotify downloaded on my laptop and havent sunk it onto my ...

Casual Listener

Hi, I am just trialing the premium package and are looking for a way to still be able to download audible books into my itunes library without disturbing spotify play lists.  I currently ...

pookieh

Casual Listener

894 Views

2 replies

0 likes

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Stopped working!

I've been using spotify for months now, I pay for premium, I have it on a few devices. And this morning all the tracks became unavailable and it was the same for all the other devices too. I'm currently using it offline as I'm abroad. The message tel...

Casual Listener

I've been using spotify for months now, I pay for premium, I have it on a few devices. And this morning all the tracks became unavailable and it was the same for all the other devices too. I'm curren...

Peter__

Community Legend

936 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Discover/Browse Playlists

Hi I have both these features on my iPhone, but neither of these show up on my iPad. Is that the same for everyone, or do some people have these features on their iPad? Thanks Mark

Casual Listener

Hi   I have both these features on my iPhone, but neither of these show up on my iPad.   Is that the same for everyone, or do some people have these features on their iPad?  ...

Taylor

Community Legend

1347 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Whatever happened to that new Now Playing screen?

Announced as part of the latest Spotify update, I still haven't seen this new Now Playing screen. I know it was part of a rollout, but I've yet to even see screenshots of it on the Internet. Has anybody actually gotten this new screen yet?

Roadie

Announced as part of the latest Spotify update, I still haven't seen this new Now Playing screen. I know it was part of a rollout, but I've yet to even see screenshots of it on the Internet. Has anyb...

deergomoo

Regular

2342 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Streaming in-car via Bluetooth not possible anymore?!

Streaming my offline playlists in any car via Bluetooth used to be one of the best features of Spotify imho.Now that feature has stopped working - tested on 2 iPhones in different cars. Rebooting those devices hasn't helped either.Yet my iPad still c...

Newbie

Streaming my offline playlists in any car via Bluetooth used to be one of the best features of Spotify imho. Now that feature has stopped working - tested on 2 iPhones in different cars. Rebooting...

robzim737

Community Legend

1180 Views

1 replies

0 likes

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  • 1 replies
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spotify isn't working on my iPhone 4 after the update

I dont understand whats wrong. I've loged out and back in online. I deleter and re instauled the app and re logged in and nothing happens. DISCOVER comes up, and the little loading wheel then it shuts off.

Casual Listener

I dont understand whats wrong. I've loged out and back in online. I deleter and re instauled the app and re logged in and nothing happens. DISCOVER comes up, and the little loading wheel then it shut...

MichaelJerzak

Composer

971 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

[ios4] stop playing after 1minute

Hi, Coud you please help me to fix this issue. On my Iphone4 -ios4- since 2 days after 1 minutes the player stop the song and I must manually skip the song to the next one and again the song stop after 1 minute... I use spotify on my Iphone since 6 m...

Casual Listener

Hi,   Coud you please help me to fix this issue. On my Iphone4 -ios4- since 2 days after 1 minutes the player stop the song and I must manually skip the song to the next one and again the ...

anne10

Casual Listener

2546 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Spotify keeps crasing right after opening

When I try to open spotify, it appears to be loading (3 dots shows on the screen) for a few seconds and just crashes. Who can help me?

Casual Listener

When I try to open spotify, it appears to be loading (3 dots shows on the screen) for a few seconds and just crashes. Who can help me?

MichaelJerzak

Composer

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

IOS Blank screen after clean install of 0.7.4 on ipad 3

I have performed a clean intall of the latest update 0.7.4 on my ipad 3 but when I launch the app I just get a blank white screen with the grey navigation icons down the left hand side. This problem has persisted through the last two releases of the ...

Casual Listener

I have performed a clean intall of the latest update 0.7.4 on my ipad 3 but when I launch the app I just get a blank white screen with the grey navigation icons down the left hand side. This problem ...

Ndc

Casual Listener

939 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Cant sync iphone.

Iphone 5, iOS 6.1.4. Can't sync it. It keeps saying "Can't listen to this track, its not synced blabla.." connect iPhone to computer, "sync all tracks" on Computer spotify. Still doesnt help, availabe offline mode everywhere. It worked recently, unti...

Regular

Iphone 5, iOS 6.1.4.   Can't sync it. It keeps saying "Can't listen to this track, its not synced blabla.." connect iPhone to computer, "sync all tracks" on Computer spotify. Still doesnt he...

Peter__

Community Legend

1500 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Is it possible to listen offline to downloaded songs on a Ipad, with my unlimited account?

Dear sir/madam, I have an unlimited account on Spotify. Today I payed for 40 downloades songs. I want to download the songs to my Ipad, to play them offline. Is that possible with an unlimited account? It seems I can't tap songs to download them on m...

Casual Listener

Dear sir/madam,   I have an unlimited account on Spotify. Today I payed for 40 downloades songs. I want to download the songs to my Ipad, to play them offline. Is that possible with an unlim...

SanneMilt

Casual Listener

681 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Difference off-line synchronization on different devices

im a spotify premium customer with a few playlists registered offline mode on my phone for travel. they have 'unsynced' them selfes and im in indonesia where spotify is not available on line yet so i cant resync but my entire music to travell to has ...

Newbie

im a spotify premium customer with a few playlists registered offline mode on my phone for travel. they have 'unsynced' them selfes and im in indonesia where spotify is not available on line yet so i...

Liam

Community Legend

455 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Any ETA on when the local file syncing will be fixed?

Any idea when the new spotify app will fix this major bug? I am running ios 7 beta on the iPhone 5, and I sadly have to use the ios 4 or 5 app in order to sync my music. I am hoping a fix for the new spotify app will be released soon as it looks beau...

Regular

Any idea when the new spotify app will fix this major bug?  I am running ios 7 beta on the iPhone 5, and I sadly have to use the ios 4 or 5 app in order to sync my music.  I am hoping a fix...

Nicky_Lanzz

Regular

673 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes