Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

239856 Views

56 replies

13 likes

  • 239856 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159350 Views

507 replies

108 likes

  • 159350 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108509 Views

19 replies

38 likes

  • 108509 Views
  • 19 replies
  • 38 likes

Solved!! New phone, premium not working

Hi, I recently upgraded from an iPhone 4 to an iPhone 5 and when I tried to install spotify it came up with a message that my 48 hour trial had been activated even though I have had premium for several months before switching phones! Anyone got any i...

Casual Listener

Hi, I recently upgraded from an iPhone 4 to an iPhone 5 and when I tried to install spotify it came up with a message that my 48 hour trial had been activated even though I have had premium for sever...

adabeilstyling

Newbie

26434 Views

5 replies

0 likes

  • 26434 Views
  • 5 replies
  • 0 likes

Solved!! 408 Error

I've been trying to access Spotify using my iPad and iPhone, but neither of them work, saying that there's a 408 error. I don't know why it's showing this because my account is registered inside the UK and I've never used Spotify outside of the UK. A...

Regular

I've been trying to access Spotify using my iPad and iPhone, but neither of them work, saying that there's a 408 error. I don't know why it's showing this because my account is registered inside the ...

nicolaiharbech

Newbie

1213 Views

7 replies

0 likes

  • 1213 Views
  • 7 replies
  • 0 likes

Solved!! Iphone playlists

Hello, I have started to follow several playlists on spotify. I can see them all on desktop, but when cant seem to show these lists on my iphone. Any help?

Regular

Hello,     I have started to follow several playlists on spotify. I can see them all on desktop, but when cant seem to show these lists on my iphone.    Any help?&nbs...

Peter__

Community Legend

1538 Views

9 replies

0 likes

  • 1538 Views
  • 9 replies
  • 0 likes

Solved!! My songs have stopped syncing what do I do?

Simply they just won't sync at all, half of them have and the rest won't. Iv trying rebooting the app and going offline and them going back online and nothing works need help! I DON'T WANT TO BE PAYING FOR AN APP THAT HALF WORKS....

Regular

Simply they just won't sync at all, half of them have and the rest won't. Iv trying rebooting the app and going offline and them going back online and nothing works need help! I DON'T WANT TO BE PAYI...

Peter__

Community Legend

1313 Views

8 replies

0 likes

  • 1313 Views
  • 8 replies
  • 0 likes

Unable to sync playlists to iPhone 5

For the past few days, I have been having problems with random tracks not synching to my iPhone 5. I have the Premium subscription, which until recently, has worked fine. What happens is that the Spotify app literally gets hung up or stuck on a track...

Music Fan

For the past few days, I have been having problems with random tracks not synching to my iPhone 5. I have the Premium subscription, which until recently, has worked fine.   What happens is tha...

708 Views

0 replies

1 likes

  • 708 Views
  • 0 replies
  • 1 likes

Spotify stops playing after 1minute

Hi! The last week I have had trouble with my spotify on the iphone. It plays for aprox 1,5min and then stops. Any idea what the problem could be? I have tried to turn off/on the iphone and reinstall the spotify app.

Newbie

Hi! The last week I have had trouble with my spotify on the iphone. It plays for aprox 1,5min and then stops. Any idea what the problem could be? I have tried to turn off/on the iphone and reinstal...

438 Views

0 replies

1 likes

  • 438 Views
  • 0 replies
  • 1 likes

Randomly stops since last iOS update on iPhone 5

I have the iPhone 5 and I noticed since either the last iOS update or spotify update the app randomly stops playing even though there is connection and other streaming apps work fine. I have uninstalled/reinstalled and same issue. It's like the music...

Casual Listener

I have the iPhone 5 and I noticed since either the last iOS update or spotify update the app randomly stops playing even though there is connection and other streaming apps work fine. I have uninstal...

jdpax

Newbie

1673 Views

3 replies

0 likes

  • 1673 Views
  • 3 replies
  • 0 likes

Sorry. This radio station cannot be started. Please try with something else.

Seems to only give me the error message on one station. I see this topic has been posted here and purportedly "solved." That was a lie. Any advice? Have already deleted and re-downloaded.

Newbie

Seems to only give me the error message on one station. I see this topic has been posted here and purportedly "solved." That was a lie. Any advice? Have already deleted and re-downloaded. 

Peter__

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Car control switch radio channels

Spotify + iPhone + 2013 Honda Civic = The car's forward control button allows me to skip a track on the current radio station, but the back button has no function. One enhancement that could be really nice would be to allow me to create a super stati...

Newbie

Spotify + iPhone + 2013 Honda Civic = 🙂 🙂 The car's forward control button allows me to skip a track on the current radio station, but the back button has no function. One enhancement that coul...

Peter__

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

[spotify for iOS 4] playlists won't synch

Hi all, Description I've just discovered i can use spotify on my iPod Touch 2g. I can see my playlists, but there are no tracks in them! A more detailed description, using numbered steps 1. I installed Spotify voor iOS 4 from the App Store 2. Then I ...

Casual Listener

Hi all,   Description I've just discovered i can use spotify on my iPod Touch 2g. I can see my playlists, but there are no tracks in them!   A more detailed description, using n...

hwassermeyer

Newbie

737 Views

3 replies

0 likes

  • 737 Views
  • 3 replies
  • 0 likes

no puedo escuchar algunas canciones en mi iPhone (sí en mi mac)

Hola! Desde hace un par de semanas no puedo escuchar bastantes canciones que antes sí oía en mi iPhone. En la app del ordenador, sin problema, pero en el iphone se queda mudo muchas veces. Ya he probado desinstalando la app y volviéndola a instalar y...

Newbie

Hola!   Desde hace un par de semanas no puedo escuchar bastantes canciones que antes sí oía en mi iPhone. En la app del ordenador, sin problema, pero en el iphone se queda mudo muchas vece...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Cannot update spotify for my iOS.5

I followed the instructions on the 'On which platform can I use Spotify' help guide question, based on a notification that Spotify would no longer be available on my platform in the coming months. I deleted Spotify from my computer and re-downloaded ...

Casual Listener

I followed the instructions on the 'On which platform can I use Spotify' help guide question, based on a notification that Spotify would no longer be available on my platform in the coming months. I ...

Peter__

Community Legend

736 Views

5 replies

0 likes

  • 736 Views
  • 5 replies
  • 0 likes

Solved!! Playlist Suddenly Stopped Syncing on iPhone

Hi, I have a few playlists on my desktop, not nearly 3,333 songs, and I am trying to synch them to my iPhone 4S to be available for offline play. I can synch up to 2 playlists, then suddenly syncing will halt at around 200-300 songs no matter what pl...

Casual Listener

Hi,   I have a few playlists on my desktop, not nearly 3,333 songs, and I am trying to synch them to my iPhone 4S to be available for offline play.   I can synch up to 2 playlists, ...

Peter__

Community Legend

3766 Views

7 replies

0 likes

  • 3766 Views
  • 7 replies
  • 0 likes

playlist folder not always marked (green arrow) for offline use on iOS?

Hi,Why is it that playlist folders are only marked with green arrow (for offline use) if ALL content has been selected for offline use?Let me explain my question:I have playlist folders, named after Artists. The content of these folders are obviously...

Music Fan

Hi, Why is it that playlist folders are only marked with green arrow (for offline use) if ALL content has been selected for offline use? Let me explain my question: I have playlist folders, named ...

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

Change of e-mail

I have a wrong e-mail adress on Spotyfi. Please delete This e-mail does not exist. My real e-mail adress is: . I can'r use my Spotify because og that

Visitor

I have a wrong e-mail adress on Spotyfi. Please delete <deleted> This e-mail does not exist.   My real e-mail adress is:  <deleted>. I can'r use my Spotify because og t...

Joe

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

I've found a bug: syncing desktop playlists to iOS app.

I've found a bug, but I can't find anywhere apart from here to post it. 1. Open the Desktop app, and create a new playlist. 2. Drag and drop 500 songs to the playlist (you'll need an existing playlist already created). On the iPhone app, the playlist...

Newbie

I've found a bug, but I can't find anywhere apart from here to post it. 1. Open the Desktop app, and create a new playlist. 2. Drag and drop 500 songs to the playlist (you'll need an existing pla...

Joe

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Airplane Mode - Cyprus

Hi, Instead of trying to Sync a load of songs to my phone im wondering if it possible to use Spotify in Airplane mode, and in another country. I plan on going to Cyprus, but want to use NO data at all IE Phone is in airplane mode constantly /mobile d...

Casual Listener

Hi,   Instead of trying to Sync a load of songs to my phone im wondering if it possible to use Spotify in Airplane mode, and in another country. I plan on going to Cyprus, but want to use NO...

Joe

Community Legend

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
  • 0 likes

It's telling me I don't have premium??

I was signed up for Spotify premium on a debit card that has since expired, so I signed up with a new credit card and have been charged but it will not let me listen to my playlists and tells me I don't have Spotify premium. It's been 3 days.

Newbie

I was signed up for Spotify premium on a debit card that has since expired, so I signed up with a new credit card and have been charged but it will not let me listen to my playlists and tells me I do...

Taylor

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Trouble with Spotify in car - Iphone 3Gs

Hello. I am a spotify Premium user, with an Iphone 3Gs. I have Premium in part to be able to use the application in my car. I have a USB auxiliary connection that allows me to hook up ipods/iphones to my car to play music. However, when I try and use...

Newbie

Hello. I am a spotify Premium user, with an Iphone 3Gs. I have Premium in part to be able to use the application in my car. I have a USB auxiliary connection that allows me to hook up ipods/iphones t...

459 Views

0 replies

1 likes

  • 459 Views
  • 0 replies
  • 1 likes

Solved!! Iphone 5 offline playlists wont sync

Hello, I have spotify premium and I currently use it on my ipad and my iphone 5. I am having a problem with the offline mode for playlists. I have one playlist that has around 50 songs, when I try to download the playlist for offline listening, it wi...

Casual Listener

Hello,  I have spotify premium and I currently use it on my ipad and my iphone 5. I am having a problem with the offline mode for playlists. I have one playlist that has around 50 songs, when ...

kartboy55

Casual Listener

3498 Views

2 replies

0 likes

  • 3498 Views
  • 2 replies
  • 0 likes