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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234807 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

116329 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2548 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304699 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130211 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

streaming from offline playlist

Does anybody know if streaming from a offline playlist uses data when used in online mode?

Casual Listener

Does anybody know if streaming from a offline playlist uses data when used in online mode?

MichaelJerzak

Composer

368 Views

1 replies

0 likes

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iPhone Fix time frame?

When will this be resolved. If i am a premium member and paying for this, you are still taking my $$ I would like to know when I can use the product.

Casual Listener

When will this be resolved. If i am a premium member and paying for this, you are still taking my $$ I would like to know when I can use the product.

MichaelJerzak

Composer

414 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Rearranging tracks

Ever since I got my new iPhone 5 I can no longer rearrange tracks within a playlist. I use spotify to teach exercise class and if I can't rearrange tracks it's useless to me. When I try to edit the playlist it only lets me delete songs it won't let m...

Newbie

Ever since I got my new iPhone 5 I can no longer rearrange tracks within a playlist. I use spotify to teach exercise class and if I can't rearrange tracks it's useless to me. When I try to edit the p...

user-removed

Not applicable

1751 Views

3 replies

0 likes

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Solved!! Flo Ads Need to Stop

Posting this here because I only experience this calamity on my iPhone. . . O-M-G, WOW. Okay, seriously. For the love of all that is JUST and HOLY. Please, please, please, PLEASE! PLEASE make the Progressive FLO ads STOP! I have to be honest, It's wo...

Casual Listener

Posting this here because I only experience this calamity on my iPhone. . .   O-M-G, WOW.  Okay, seriously. For the love of all that is JUST and HOLY. Please, please, please, PLEASE! PL...

Soulrage

Casual Listener

1559 Views

5 replies

3 likes

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Can't connect iphone to spotify

I can't get my iphone 5 to synchronize with spotify .... When I open spotify on my Mac, and the app on my phone, it pops up under devices short but disappears again .... It pops up once in a while but disappears immediately, any suggestions ??

Casual Listener

 I can't get my iphone 5 to synchronize with spotify .... When I open spotify on my Mac, and the app on my phone, it pops up under devices short but disappears again .... It pops u...

ClaesVester

Casual Listener

594 Views

1 replies

0 likes

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Crashing on startup

Keeps crashing on startup.My details:IPHONE MODEL: 4IOS 6.1.3SPOTIFY VERSION: 0.7.4APPROX CRASH FREQUENCY: at start, spotify not start.JAILBROKEN: NO

Casual Listener

Keeps crashing on startup. My details: IPHONE MODEL: 4 IOS 6.1.3 SPOTIFY VERSION: 0.7.4 APPROX CRASH FREQUENCY: at start, spotify not start. JAILBROKEN: NO

RGA

Casual Listener

716 Views

3 replies

0 likes

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Spotify 0.7.4 App to iOS..

Help! Spotify crashes all the time? I have installed the app but it will not help, and even tried to restart the phone. What should I do to get the app to work? / / Jimmy

Casual Listener

Help!   Spotify crashes all the time? I have installed the app but it will not help, and even tried to restart the phone.   What should I do to get the app to work?   / / J...

hinezee

Music Fan

571 Views

2 replies

0 likes

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My Iphone and Ipad does not recognize my premium account

I previously had a one month trial with Spotify, now expired. I now have a three month trial with Virgin Media/Spotify, it now does not recognise my premium account on my Ipad or Iphone! I see playlists but unable to listen.

Regular

I previously had a one month trial with Spotify, now expired.  I now have a three month trial with Virgin Media/Spotify, it now does not recognise my premium account on my Ipad or Iphone! I see ...

coretta20

Regular

838 Views

3 replies

0 likes

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Won't sync local files to iPhone 4S

Hi! I'm having difficulties syncing my local files to my iPhone 4S. The device shows up on Spotify so that's no problem, however, Local Files is saying "Pending" and nothing happens. There's a picture I've added to show what it looks like. Like I sai...

Newbie

Hi!   I'm having difficulties syncing my local files to my iPhone 4S. The device shows up on Spotify so that's no problem, however, Local Files is saying "Pending" and nothing happens. There...

494 Views

0 replies

0 likes

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Go Online Within... Not updating when I've been online

Hi I have a Spotify Premium account which I use on my Mac, iPhone4 and Mini iPad. For the past couple of days when I go offline on my iPhone4 it says I need to go online within 6 days - even though I have just been online. I thought you were meant to...

Casual Listener

Hi    I have a Spotify Premium account which I use on my Mac, iPhone4 and Mini iPad.  For the past couple of days when I go offline on my iPhone4 it says I need to go online within...

Joe

Community Legend

1709 Views

3 replies

0 likes

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Spotify crashing on my iOS after the September 3th newest update

My spotify opens but crashes right after, I can't even get to see my playlists, it shuts down.I tried to remove the app, turn the phone off, do it all over again but the problem is always there!! Can spotify fix it already!!

Newbie

My spotify opens but crashes right after, I can't even get to see my playlists, it shuts down. I tried to remove the app, turn the phone off, do it all over again but the problem is always there!! C...

862 Views

0 replies

2 likes

Newest update crash
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I have an iPhone 4s and it still won't sync....

So many people have this issue. I have 4 gb of free space. Ive logged out of both the PC and the iOs versions and logged back in. I am at a total loss. If Spotfiy can't fix it, what is a good replacement for Spotify other than iTunes?

Regular

So many people have this issue. I have 4 gb of free space. Ive logged out of both the PC and the iOs versions and logged back in. I am at a total loss. If Spotfiy can't fix it, what is a good replace...

Joe

Community Legend

551 Views

1 replies

0 likes

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Solved!! Spotify not working on my iPhone 4

Hi so my spotify will open but will be a blank screen meaning i cant use it it just comes up then the screen is white. Never fully loads then it crashes. It normally works just fine, this issue started 2 days ago. Thx you guys are usually quick to he...

Visitor

Hi so my spotify will open but will be a blank screen meaning i cant use it it just comes up then the screen is white. Never fully loads then it crashes. It normally works just fine, this issue start...

user-removed

Not applicable

1276 Views

7 replies

0 likes

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spotify not working.

my iphone4S is saying that I can only browse through radio and only premium uses can browse through spotify. I've been a premium user for more than half a year now. why is it suddenly doing this? note: I recently just had to change my card due to fra...

Newbie

my iphone4S is saying that I can only browse through radio and only premium uses can browse through spotify. I've been a premium user for more than half a year now. why is it suddenly doing this? ...

Joe

Community Legend

444 Views

1 replies

0 likes

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Spotify won't load on my iphone!

Can someone help. My spotify won't open on my iphone 5. It worked perfectly fine a few days ago now nothing. I've deleted and reinstalled a few times but to no avail. It's working fine on my iPad but I need it on my phone for work. Help!!

Casual Listener

Can someone help. My spotify won't open on my iphone 5. It worked perfectly fine a few days ago now nothing. I've deleted and reinstalled a few times but to no avail. It's working fine on my iPad but...

Lynz

Casual Listener

3718 Views

3 replies

0 likes

iphone 5
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Iphone does not sync to offline

Hi everybody,so i know how to snyc songs to the offline mode but since a week it doesnt work.i push the offline button in the spotify app (ios) and it looks after he is really downloading and syncing and all that stuff ("1 of 21 synched") but nothing...

Regular

Hi everybody, so i know how to snyc songs to the offline mode but since a week it doesnt work. i push the offline button in the spotify app (ios) and it looks after he is really downloading and syn...

shobbrook

Newbie

9896 Views

13 replies

0 likes

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I phone 4s spotify crashing after update today

I updated my spotify app today and ever since it either opens but then freezes and crashes , or it will allow me to start playing a song but then goes quiet and crashes. Currently on version 6.1.1 any advice please

Newbie

I updated my spotify app today and ever since it either opens but then freezes and crashes , or it will allow me to start playing a song but then goes quiet and crashes. Currently on version 6.1.1 an...

Liam

Community Legend

615 Views

1 replies

1 likes

  • 615 Views
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  • 1 likes

Help!

I got an Iphone5 yesterday, all the software etc is up to date. I downloaded the Spotify app from the Myapp centre. It let me log in, and then just closed itself down. Re-opening the app from the menu means it doesn't even manage to make it to a log ...

Newbie

I got an Iphone5 yesterday, all the software etc is up to date. I downloaded the Spotify app from the Myapp centre. It let me log in, and then just closed itself down. Re-opening the app from the men...

Liam

Community Legend

372 Views

1 replies

0 likes

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  • 1 replies
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[GLITCH] While displaying the "downloading X of Y songs" in the italian translation

I hope this is the right place to ask and I hope you'll understand what I mean, since English is not my native language. I'm Italian, my iPhone is set to Italian language and the Spotify UI and the messages appears in Italian. That's fine. There's on...

Casual Listener

I hope this is the right place to ask and I hope you'll understand what I mean, since English is not my native language.     I'm Italian, my iPhone is set to Italian language and the ...

Adam

Roadie

451 Views

2 replies

0 likes

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Still having problems on the iPhone after latest update

There was a post about 40 minutes ago saying the problems are resolved. But they are not because I still cant log into spotify without it crashing. I've uninstalled and reinstalled. Nothing. Please help!

Casual Listener

There was a post about 40 minutes ago saying the problems are resolved. But they are not because I still cant log into spotify without it crashing. I've uninstalled and reinstalled. Nothing. Please h...

MichaelJerzak

Composer

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes