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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85995 Views
  • 19 replies
  • 38 likes
  • 85995 Views
  • 19 replies
  • 38 likes

Some songs will sync, others won't...

Just recently, I've noticed that some of my songs that I had imported into the "Local Playlist" on my laptop won't play on my iPod touch 4th gen. The songs work when I play them from the laptop but not on the iPod. I go to play the songs and it comes...

  • Casual Listener
  • Just recently, I've noticed that some of my songs that I had imported into the "Local Playlist" on my laptop won't play on my iPod touch 4th gen. The songs work when I play them from the laptop but n...
  • Adam
  • Roadie
  • 2485 Views
  • 8 replies
  • 0 likes
  • 2485 Views
  • 8 replies
  • 0 likes

Won't work

I've paired for it and it has processed. I spent yesterday messing with it and writing a support form. I have logged in and out and given it 24 hours it still won't work. Seeing as my account has already been charged and I am unable up use this I am ...

  • Casual Listener
  • I've paired for it and it has processed. I spent yesterday messing with it and writing a support form. I have logged in and out and given it 24 hours it still won't work. Seeing as my account has alr...
  • Peter__
  • Community Legend
  • 997 Views
  • 6 replies
  • 0 likes
  • 997 Views
  • 6 replies
  • 0 likes

Solved!! iphone 5 usb sync issues

hey, Im new to spotify and i upgraded to premium account. i was wondering is there any way to get my iphone 5 to sync via usb?? because it takes hours to sync playlists via wifi and if i cant find a faster way there is no point in having a premium ac...

  • Casual Listener
  • hey, Im new to spotify and i upgraded to premium account. i was wondering is there any way to get my iphone 5 to sync via usb?? because it takes hours to sync playlists via wifi and if i cant f...
  • Peter__
  • Community Legend
  • 3139 Views
  • 5 replies
  • 0 likes
  • 3139 Views
  • 5 replies
  • 0 likes

My credit card had expired, playlists gone for good?

If I enter the new credit card info will I get all my playlists back ? I would be so annoyed to have to redo them!Thanks

  • Newbie
  • If I enter the new credit card info will I get all my playlists back ? I would be so annoyed to have to redo them! Thanks
  • Peter__
  • Community Legend
  • 1034 Views
  • 1 replies
  • 0 likes
  • 1034 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on ipad

My spotify is not snorkling on my Ipad2 anymore. Hos do i fiixit???? Presse help... I ned it back. I have spotify premium.

  • Casual Listener
  • My spotify is not snorkling on my Ipad2 anymore. Hos do i fiixit???? Presse help... I ned it back. I have spotify premium.
  • Annbeate86
  • Casual Listener
  • 671 Views
  • 4 replies
  • 0 likes
  • 671 Views
  • 4 replies
  • 0 likes

Spotify is empty and it is not possible to press any buttons

When I open spotify on my IPAD 2 it is now empty and i Can´t press any buttons. I´ve tried to reinstall the app. It happened suddenly some weeks ago and i´ve tried hard since to connect.

  • Newbie
  • When I open spotify on my IPAD 2 it is now empty and i Can´t press any buttons. I´ve tried to reinstall  the app. It happened suddenly some weeks ago and i´ve tried hard since to connect. ...
  • Liam
  • Community Legend
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Solved!! about ipod touch

I would like to know to pass the songs for the ipod I have to buy the premium version? thank u

  • Regular
  • I would like to know to pass the songs for the ipod I have to buy the premium version? thank u
  • angelicausa2006
  • Regular
  • 717 Views
  • 2 replies
  • 0 likes
  • 717 Views
  • 2 replies
  • 0 likes

Solved!! Songs on 1 of playlist dosnt exist i ofline mode

I got about 10 ofline list and the all work in both of/online mode but ONE. All song are there in online but when i put my iphone in ofline mode all songs disepeare and instead of the songs there is a arrow cirkling around and it dont stop. I have tr...

  • Regular
  • I got about 10 ofline list and the all work in both of/online mode but ONE. All song are there in online but when i put my iphone in ofline mode all songs disepeare and instead of the songs th...
  • Innuendo_no1
  • Regular
  • 1632 Views
  • 6 replies
  • 0 likes
  • 1632 Views
  • 6 replies
  • 0 likes

Solved!! Spotify on ipad wont work!! Help!!

I have a premium account on pc but spotify on ipad will not let me listen music!! It says i need premium!!

  • Visitor
  • I have a premium account on pc but spotify on ipad will not let me listen music!! It says i need premium!!
  • Soezie-Q
  • Casual Listener
  • 5469 Views
  • 14 replies
  • 0 likes
  • 5469 Views
  • 14 replies
  • 0 likes

Unable to log in on I phone 4

Hi, I am unable to login to spotify on my i phone anymore. I deleted the app. Re-installed, changed facebook password, changed it back. Stuck!!! please help! Tnx

  • Newbie
  • Hi, I am unable to login to spotify on my i phone anymore.  I deleted the app. Re-installed, changed facebook password, changed it back. Stuck!!! please help! Tnx
  • Joe
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Problem with premium spotify

Hi, my premium spotify on my iPhone has stopped working. Can anyone help? I've lost all my playlists!

  • Newbie
  • Hi, my premium spotify on my iPhone has stopped working. Can anyone help? I've lost all my playlists!
  • Joe
  • Community Legend
  • 508 Views
  • 2 replies
  • 0 likes
  • 508 Views
  • 2 replies
  • 0 likes

????

I just paid for a premium account but its still only letting me skip 5 songs and I can't select albums and play songs bc it's saying I'm not a premium user but I am

  • Newbie
  • I just paid for a premium account but its still only letting me skip 5 songs and I can't select albums and play songs bc it's saying I'm not a premium user but I am
  • Peter__
  • Community Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Solved!! Spotify trial lasts longer

I have the 48 hour trial for spotify. One day a friend said that if you set your system date a few years back your spotify trial would last longer. So I tried. It didn't work so i did set it back. Now it says 10000 days left.(see the attachment.) So ...

  • Visitor
  • I have the 48 hour trial for spotify. One day a friend said that if you set your system date a few years back your spotify trial would last longer. So I tried. It didn't work so i did set it back. No...
  • Peter__
  • Community Legend
  • 1307 Views
  • 1 replies
  • 0 likes
  • 1307 Views
  • 1 replies
  • 0 likes

Brand new Iphone 5 and spotify premium issues

It worked great the first week. Now at least half the tme no sound comes out. It shows its playing but no sound. If I turn my phone off and then back on and most of the time it starts working, not always. Took the app off my phone and reinstalled and...

  • Regular
  • It worked great the first week.  Now at least half the tme no sound comes out. It shows its playing but no sound.  If I turn my phone off and then back on and most of the time it starts wor...
  • Durf
  • Regular
  • 916 Views
  • 4 replies
  • 0 likes
  • 916 Views
  • 4 replies
  • 0 likes

[IOS]Bluetooth connection crashes after call

Hi, I'm using bluetooth to connect my smartphone (iphone 5, ios6) with spotify to my car audio system. Everytime i get a call while i was listening to music, the bluetooth connection crashes a few seconds after i hung up. To fix the problem, i have t...

  • Casual Listener
  • Hi,   I'm using bluetooth to connect my smartphone (iphone 5, ios6) with spotify to my car audio system. Everytime i get a call while i was listening to music, the bluetooth connection crash...
  • z00t
  • Casual Listener
  • 1381 Views
  • 3 replies
  • 0 likes
  • bluetooth
    Crash
    iOS
  • 1381 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode

I'm living in The Netherlands, and I'm going to Greece tonight. I've made 4 playlist playable offline, and I'm going to put Spotify on Offline Mode the moment I'm at the airport, and my cellular data and data roaming aswell. So I'm going to shut the ...

  • Casual Listener
  • I'm living in The Netherlands, and I'm going to Greece tonight. I've made 4 playlist playable offline, and I'm going to put Spotify on Offline Mode the moment I'm at the airport, and my cellular data...
  • Aetius_Caesar
  • Casual Listener
  • 1043 Views
  • 2 replies
  • 0 likes
  • 1043 Views
  • 2 replies
  • 0 likes

Trouble syncing Spotify to iPod classic

Every time I try to sync to my iPod classic from my computer (wifi) I'm told I need to restore my iPod. I am a Premium customer. What up with that?

  • Casual Listener
  • Every time I try to sync to my iPod classic from my computer (wifi) I'm told I need to restore my iPod. I am a Premium customer. What up with that?
  • Joe
  • Community Legend
  • 941 Views
  • 6 replies
  • 0 likes
  • 941 Views
  • 6 replies
  • 0 likes

Starred music had disappeared from iPhone.

I recently updated the spotify iPhone app to the latest version but since then my starred playlist of about 500 songs has disappeared. I've tried logging out and back in but nothing. All my other playlists are there just not the starred ones.. Can an...

  • Newbie
  • I recently updated the spotify iPhone app to the latest version but since then my starred playlist of about 500 songs has disappeared. I've tried logging out and back in but nothing. All my other pla...
  • Joe
  • Community Legend
  • 897 Views
  • 1 replies
  • 0 likes
  • Windows
  • 897 Views
  • 1 replies
  • 0 likes

Blank screen reinstall not working

I have spotify premium for iPhone 6.1.1 it hasn't worked for almost a week now all I'm getting is a blank screen I can't even sign in I've reinstalled it a number of times but no luck anyone know how I can fix it?

  • Casual Listener
  • I have spotify premium for iPhone 6.1.1 it hasn't worked for almost a week now all I'm getting is a blank screen I can't even sign in 😞 I've reinstalled it a number of times but no luck anyone know ...
  • Joe
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes