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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234796 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

116309 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2547 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304694 Views

61 replies

16 likes

  • 304694 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130210 Views

19 replies

38 likes

  • 130210 Views
  • 19 replies
  • 38 likes

Sorry. This radio station cannot be started.

I Own a Digital Distribution Company where Artist upload their music to spotify and One artist Asked " Why when he went to his song on Spotify And hit create staion It wont make a station based on his music it says " staion can not be created at this...

Newbie

I Own a Digital Distribution Company where  Artist upload their music to spotify and One artist Asked " Why when he went to his song on Spotify And hit create staion It wont make a station based...

Peter__

Community Legend

2444 Views

2 replies

0 likes

  • 2444 Views
  • 2 replies
  • 0 likes

iPhone app is not syncing playlists to be made available offline

Hi there, For the past few days, I've been trying to sync my playlists so they can be available offline and for some reason their not properly syncing. I On my iPhone, I keep closing out of the app and re-opening. It will saying 'connecting' and then...

Newbie

Hi there,   For the past few days, I've been trying to sync my playlists so they can be available offline and for some reason their not properly syncing. I On my iPhone, I keep closing out o...

meahtenoha

Spotify

2750 Views

1 replies

0 likes

Help
iphone
offline sync
Playlists
stops syncing
syncing
  • 2750 Views
  • 1 replies
  • 0 likes

spotify premium on laptop

so everytime I play a single song and I let the song play to the next song, which is suppose to play the same band or whatever is on the radio playlist it always goes back to the same album I did not choose and it continues to play that album. I have...

Newbie

so everytime I play a single song and I let the song play to the next song, which is suppose to play the same band or whatever is on the radio playlist it always goes back to the same album I did not...

Joe

Community Legend

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Play Local File in my Iphone with FREE account

Hi , i read it's possible to use the Spotify's app with a free account for playing the local music in my pc. I see the guide, but i can't syncronize the music because i have'nt a Premium account.

Casual Listener

Hi , i read it's possible to use the Spotify's app with a free account for playing the local music in my pc. I see the guide, but i can't syncronize the music because i have'nt a Premium account.

MichaelJerzak

Composer

1133 Views

3 replies

0 likes

  • 1133 Views
  • 3 replies
  • 0 likes

Made payment this month and it says I have premium on my phone but it says I need to upgrade.

I made a payment on 8/23 and it shows on my bank statement I made it. The past few week I kept trying to install and uninstall and then cancel and sign up again but nothing worked. Every time i go to listen to a song on my phone it says I need to upg...

Newbie

I made a payment on 8/23 and it shows on my bank statement I made it.  The past few week I kept trying to install and uninstall and then cancel and sign up again but nothing worked. Every time i...

Peter__

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Crash during offline sync.

Sup?I'll get this out of the way: iPad Mini, 64g, WiFi.My prob, Bob, is that Spotify keeps crashing while I'm trying to sync my offline playlists. Cred is starting to go down on my street, homies. Here's what happens.1. There I am, syncing offline pl...

Regular

Sup? I'll get this out of the way: iPad Mini, 64g, WiFi. My prob, Bob, is that Spotify keeps crashing while I'm trying to sync my offline playlists. Cred is starting to go down on my street, ho...

Strawhenge

Regular

2879 Views

4 replies

2 likes

  • 2879 Views
  • 4 replies
  • 2 likes

IPhone & iPad app crashes

After last update (since 1 week ago) the iPhone and iPad spotify app crashes automatically at startup. Please fix it quickly because I have a Premium account and I'm paying without being able to use spotify,Thanks.

Newbie

After last update (since 1 week ago) the iPhone and iPad spotify app crashes automatically at startup. Please fix it quickly because I have a Premium account and I'm paying without being able to use ...

Joe

Community Legend

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium not Working on Iphone

Hi, If anyone could give me a hand with this issue it would be grand. My iphone spotify account is not recognising that I've signed up to premium - when trying to use premium features I get the message that it is "only available for spotify premium u...

Casual Listener

Hi,   If anyone could give me a hand with this issue it would be grand.   My iphone spotify account is not recognising that I've signed up to premium - when trying to use premium fe...

Joe

Community Legend

1571 Views

7 replies

0 likes

  • 1571 Views
  • 7 replies
  • 0 likes

My Playlist have Vanished

Hi Spotify Peeps,I logged in to my Spotify premium account today to find that all of my playlists, with the exception of my starred tracks, had vanished! After looking through the support threads, the "playlist missing" thread does not seem to apply ...

Newbie

Hi Spotify Peeps, I logged in to my Spotify premium account today to find that all of my playlists, with the exception of my starred tracks, had vanished! After looking through the support threads...

Joe

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

iPhone Won't Fully Sync

I have an old iPhone 4 that has been entirely wiped clean that I intended to use as a dedicated spotify player. I cannot get any playlists to fully sync offline and even streaming music over wifi connections is hit-or-miss (I've confirmed the wifi is...

Casual Listener

I have an old iPhone 4 that has been entirely wiped clean that I intended to use as a dedicated spotify player. I cannot get any playlists to fully sync offline and even streaming music over wifi con...

bcaffrey12

Casual Listener

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes

Problem with battery consumption / draining after update September 3rd 2013 (build 0.7.4.35)

Every night, I listen to Spotify Radio on my iPhone 5 with my earphones in. When battery power is not below 50% I don't use the battery charger. Since the last update on Sept 3rd 2013 uses all my remaining battery power within one to three hours. Wit...

Casual Listener

Every night, I listen to Spotify Radio on my iPhone 5 with my earphones in. When battery power is not below 50% I don't use the battery charger.   Since the last update on Sept 3rd 2013...

ebuise

Casual Listener

1240 Views

2 replies

0 likes

build 0.7.4.35
iphone 5
problem
  • 1240 Views
  • 2 replies
  • 0 likes

Songs missing!

So I have a Chinese song playlist and now some songs are gone, wouldn't be a big deal but being they are Chinese, I don't know the names...... Did something happen? Are songs being taken off? All I know is that really blows I really enjoyed them, why...

Visitor

So I have a Chinese song playlist and now some songs are gone, wouldn't be a big deal but being they are Chinese, I don't know the names...... Did something happen? Are songs being taken off? All I k...

Peter__

Community Legend

1036 Views

3 replies

0 likes

Songs missing ios
  • 1036 Views
  • 3 replies
  • 0 likes

Phone 5 only some songs working

Hi, Hoping someone can help... I find that on some of my playlists on my phone that not all the songs will play when offline. The majority of the playlist will but about 5% wont. When im online there is no issue, and all the songs have been synced to...

Newbie

Hi,    Hoping someone can help...   I find that on some of my playlists on my phone that not all the songs will play when offline. The majority of the playlist will but about 5...

Peter__

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Playlist sequence

Hello, this is my first post here. My question is if anyone knows of a way to organize playlists in a certain order on the iPhone app. Before I just moved them up and down on my computer and they would synchronize up with the iPhone app. But I don't ...

Newbie

Hello, this is my first post here. My question is if anyone knows of a way to organize playlists in a certain order on the iPhone app. Before I just moved them up and down on my computer and they w...

Peter__

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Setting up iphone and spotify

Totally unable to find the option 'sync only when on wifi' ... It would be great if someone here could direct me in the right direction Thanks!

Newbie

Totally unable to find the option 'sync only when on wifi' ... It would be great if someone here could direct me in the right direction 😉   Thanks!

Peter__

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Fully Synced Available Offline Playlist Shows Up As "Loading..." In Airplane Mode

I'm running a developer's build of iOS 7 on an iPhone 5. Spotify is using 1.6 GB of storage on my device and I have 6.0 GB of storage available. I'm running what appears to be the most up-to-date version of Spotify App 0.7.4.35 I created a playlist o...

Casual Listener

I'm running a developer's build of iOS 7 on an iPhone 5. Spotify is using 1.6 GB of storage on my device and I have 6.0 GB of storage available. I'm running what appears to be the most up-to-date ver...

Peter__

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Spotify 4 not working

Because of the terrible update I'm supposed to use the alternate spotify but it won't download my playlists and it won't play music at all. So please fix this since I am a paying customer and using my at list offline (saved) has become part of my dai...

Visitor

Because of the terrible update I'm supposed to use the alternate spotify but it won't download my playlists and it won't play music at all. So please fix this since I am a paying customer and using m...

user-removed

Not applicable

811 Views

3 replies

0 likes

iOS
not working
Spotify 4
  • 811 Views
  • 3 replies
  • 0 likes

Music keeps cutting off

when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on

Newbie

when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on

meahtenoha

Spotify

1083 Views

1 replies

0 likes

  • 1083 Views
  • 1 replies
  • 0 likes

Songs failing to play iOS

Most of my music plays fine on my mobile spotify, but when it comes to certain songs the streaming bar sits at 00:00, all songs have been set to offline streaming and indicate they are fully downloaded.

Newbie

Most of my music plays fine on my mobile spotify, but when it comes to certain songs the streaming bar sits at 00:00, all songs have been set to offline streaming and indicate they are fully download...

meahtenoha

Spotify

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Playlists gone and offline issue - spotify help!!!

About two weeks ago on my playlist became missing from my phone. I have an iPhone five.
Now play lists are back, However none seem to be downloaded. They used to be. Following all the suggestions on these posts and cannot find anything getting frustr...

Newbie

About two weeks ago on my playlist became missing from my phone. I have an iPhone five. <br>Now play lists are back, However none seem to be downloaded. They used to be. Following all the sugge...

meahtenoha

Spotify

421 Views

1 replies

0 likes

Other
  • 421 Views
  • 1 replies
  • 0 likes