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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36321 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101556 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1260 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298448 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125516 Views

19 replies

38 likes

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Spotify won't load on my iphone!

Can someone help. My spotify won't open on my iphone 5. It worked perfectly fine a few days ago now nothing. I've deleted and reinstalled a few times but to no avail. It's working fine on my iPad but I need it on my phone for work. Help!!

Casual Listener

Can someone help. My spotify won't open on my iphone 5. It worked perfectly fine a few days ago now nothing. I've deleted and reinstalled a few times but to no avail. It's working fine on my iPad but...

Lynz

Casual Listener

3688 Views

3 replies

0 likes

iphone 5
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Iphone does not sync to offline

Hi everybody,so i know how to snyc songs to the offline mode but since a week it doesnt work.i push the offline button in the spotify app (ios) and it looks after he is really downloading and syncing and all that stuff ("1 of 21 synched") but nothing...

Regular

Hi everybody, so i know how to snyc songs to the offline mode but since a week it doesnt work. i push the offline button in the spotify app (ios) and it looks after he is really downloading and syn...

shobbrook

Newbie

9769 Views

13 replies

0 likes

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I phone 4s spotify crashing after update today

I updated my spotify app today and ever since it either opens but then freezes and crashes , or it will allow me to start playing a song but then goes quiet and crashes. Currently on version 6.1.1 any advice please

Newbie

I updated my spotify app today and ever since it either opens but then freezes and crashes , or it will allow me to start playing a song but then goes quiet and crashes. Currently on version 6.1.1 an...

Liam

Community Legend

592 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Help!

I got an Iphone5 yesterday, all the software etc is up to date. I downloaded the Spotify app from the Myapp centre. It let me log in, and then just closed itself down. Re-opening the app from the menu means it doesn't even manage to make it to a log ...

Newbie

I got an Iphone5 yesterday, all the software etc is up to date. I downloaded the Spotify app from the Myapp centre. It let me log in, and then just closed itself down. Re-opening the app from the men...

Liam

Community Legend

348 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[GLITCH] While displaying the "downloading X of Y songs" in the italian translation

I hope this is the right place to ask and I hope you'll understand what I mean, since English is not my native language. I'm Italian, my iPhone is set to Italian language and the Spotify UI and the messages appears in Italian. That's fine. There's on...

Casual Listener

I hope this is the right place to ask and I hope you'll understand what I mean, since English is not my native language.     I'm Italian, my iPhone is set to Italian language and the ...

Adam

Roadie

431 Views

2 replies

0 likes

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Still having problems on the iPhone after latest update

There was a post about 40 minutes ago saying the problems are resolved. But they are not because I still cant log into spotify without it crashing. I've uninstalled and reinstalled. Nothing. Please help!

Casual Listener

There was a post about 40 minutes ago saying the problems are resolved. But they are not because I still cant log into spotify without it crashing. I've uninstalled and reinstalled. Nothing. Please h...

MichaelJerzak

Composer

423 Views

1 replies

0 likes

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Crashes

Latest iPhone update crashes spotify on start. Worked fine before update 3 days ago. Works done on my desktop. I'm paying for mobile use and can't use it.

Visitor

Latest iPhone update crashes spotify on start. Worked fine before update 3 days ago. Works done on my desktop. I'm paying for mobile use and can't use it.

MichaelJerzak

Composer

417 Views

1 replies

0 likes

  • 417 Views
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Spotify app won't open

I have the iPhone 5 and the app still keeps crashing even though the latest twitter update says the problem is fixed. Have tried clean installation and reboot. Help!

Newbie

I have the iPhone 5 and the app still keeps crashing even though the latest twitter update says the problem is fixed. Have tried clean installation and reboot. Help!

user-removed

Not applicable

1144 Views

1 replies

0 likes

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  • 1 replies
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Latest IOS update

I noticed when I did the latest IOS update, my playlist and filter looked really good and updated. Now it seems as though the background on the playlist and filter went back to the way it was before I updated to the latest version. Seems odd

Roadie

I noticed when I did the latest IOS update, my playlist and filter looked really good and updated. Now it seems as though the background on the playlist and filter  went back to the way it was b...

Peter__

Community Legend

419 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify not starting on iPad

Was working this morning when I was listening to downloaded playlist (was having Internet connections problems this morning, but all back up again now).Now when I use spotify app, page appears then either a) shuts off again, or b) gives message that ...

Newbie

Was working this morning when I was listening to downloaded playlist (was having Internet connections problems this morning, but all back up again now). Now when I use spotify app, page appears then...

Peter__

Community Legend

592 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify premium not recognized!

My iPhone will not recognize that I purchased premium, I've tried logging out and using the username instead of Facebook login, re launching, and reinstalling the app. HELP!

Newbie

My iPhone will not recognize that I purchased premium, I've tried logging out and using the username instead of Facebook login, re launching, and reinstalling the app. HELP!

user-removed

Not applicable

12501 Views

31 replies

0 likes

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Solved!! Can't stream music on my Ipad evan though I have premium account

Hi, I have premium account. Can play music unlimited on my computer and Black Berry. Bought an Ipad 3, downloaded the Ipad-app, log-in but can't stream music or access my playlists. Spotify says "....to stream music you need the premium account..." w...

Newbie

Hi,   I have premium account. Can play music unlimited on my computer and Black Berry. Bought an Ipad 3, downloaded the Ipad-app, log-in but can't stream music or access my playlists. Spotify ...

user-removed

Not applicable

12074 Views

39 replies

1 likes

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  • 1 likes

Solved!! premium trial - looking for way to download audible books without disturbing spotify playlists

Hi, I am just trialing the premium package and are looking for a way to still be able to download audible books into my itunes library without disturbing spotify play lists. I currently have spotify downloaded on my laptop and havent sunk it onto my ...

Casual Listener

Hi, I am just trialing the premium package and are looking for a way to still be able to download audible books into my itunes library without disturbing spotify play lists.  I currently ...

pookieh

Casual Listener

863 Views

2 replies

0 likes

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Stopped working!

I've been using spotify for months now, I pay for premium, I have it on a few devices. And this morning all the tracks became unavailable and it was the same for all the other devices too. I'm currently using it offline as I'm abroad. The message tel...

Casual Listener

I've been using spotify for months now, I pay for premium, I have it on a few devices. And this morning all the tracks became unavailable and it was the same for all the other devices too. I'm curren...

Peter__

Community Legend

871 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Discover/Browse Playlists

Hi I have both these features on my iPhone, but neither of these show up on my iPad. Is that the same for everyone, or do some people have these features on their iPad? Thanks Mark

Casual Listener

Hi   I have both these features on my iPhone, but neither of these show up on my iPad.   Is that the same for everyone, or do some people have these features on their iPad?  ...

Taylor

Community Legend

1328 Views

3 replies

0 likes

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  • 3 replies
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Whatever happened to that new Now Playing screen?

Announced as part of the latest Spotify update, I still haven't seen this new Now Playing screen. I know it was part of a rollout, but I've yet to even see screenshots of it on the Internet. Has anybody actually gotten this new screen yet?

Roadie

Announced as part of the latest Spotify update, I still haven't seen this new Now Playing screen. I know it was part of a rollout, but I've yet to even see screenshots of it on the Internet. Has anyb...

deergomoo

Regular

2285 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Streaming in-car via Bluetooth not possible anymore?!

Streaming my offline playlists in any car via Bluetooth used to be one of the best features of Spotify imho.Now that feature has stopped working - tested on 2 iPhones in different cars. Rebooting those devices hasn't helped either.Yet my iPad still c...

Newbie

Streaming my offline playlists in any car via Bluetooth used to be one of the best features of Spotify imho. Now that feature has stopped working - tested on 2 iPhones in different cars. Rebooting...

robzim737

Community Legend

1167 Views

1 replies

0 likes

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spotify isn't working on my iPhone 4 after the update

I dont understand whats wrong. I've loged out and back in online. I deleter and re instauled the app and re logged in and nothing happens. DISCOVER comes up, and the little loading wheel then it shuts off.

Casual Listener

I dont understand whats wrong. I've loged out and back in online. I deleter and re instauled the app and re logged in and nothing happens. DISCOVER comes up, and the little loading wheel then it shut...

MichaelJerzak

Composer

946 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

[ios4] stop playing after 1minute

Hi, Coud you please help me to fix this issue. On my Iphone4 -ios4- since 2 days after 1 minutes the player stop the song and I must manually skip the song to the next one and again the song stop after 1 minute... I use spotify on my Iphone since 6 m...

Casual Listener

Hi,   Coud you please help me to fix this issue. On my Iphone4 -ios4- since 2 days after 1 minutes the player stop the song and I must manually skip the song to the next one and again the ...

anne10

Casual Listener

2468 Views

10 replies

0 likes

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  • 10 replies
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Spotify keeps crasing right after opening

When I try to open spotify, it appears to be loading (3 dots shows on the screen) for a few seconds and just crashes. Who can help me?

Casual Listener

When I try to open spotify, it appears to be loading (3 dots shows on the screen) for a few seconds and just crashes. Who can help me?

MichaelJerzak

Composer

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes