Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 398404 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When i try to open spotify ón my iPad A blank screen appears and nothing more happens.
Casual Listener
When i try to open spotify ón my iPad A blank screen appears and nothing more happens.
meahtenoha
Spotify
1382 Views
1 replies
0 likes
So, I've been using Spotify for 6 months now, love it! Switched from Rhapsody because of their slow updates, bad looking apps and lack of iPad app. Spotify has so far blown Rhapsody out of the water for me. I use the iPhone app almost every day. I ha...
Regular
So, I've been using Spotify for 6 months now, love it! Switched from Rhapsody because of their slow updates, bad looking apps and lack of iPad app. Spotify has so far blown Rhapsody out of the water ...
robzim737
Community Legend
2087 Views
14 replies
0 likes
So suddenly 2 days ago i can't get spotify on my ipod touch, which is kind of the whole reason i have spotify i.e. so i can play music through my docking station. it's been fine for a month or so till now, and my service on my home and work pcs are f...
Casual Listener
So suddenly 2 days ago i can't get spotify on my ipod touch, which is kind of the whole reason i have spotify i.e. so i can play music through my docking station. it's been fine for a month or so til...
Liam
Community Legend
1133 Views
4 replies
0 likes
The app seems to download, icon appears but when opened, just a blank white screen. Have tried uninstalling multiple times.
Newbie
The app seems to download, icon appears but when opened, just a blank white screen. Have tried uninstalling multiple times.
Peter__
Community Legend
1676 Views
1 replies
0 likes
I'm wondering if there is a way that a user can stream Spotify (given that they have it installed on their iPhone) directly from MY app. I know how to embed the URI so that it will exit my app and direct the user to the Spotify app. But what I'm tryi...
Newbie
I'm wondering if there is a way that a user can stream Spotify (given that they have it installed on their iPhone) directly from MY app. I know how to embed the URI so that it will exit my app and di...
Peter__
Community Legend
1612 Views
1 replies
0 likes
I have a premium account on my Ipad that I set up through Facebook. How do I gain access to that account on my iphone?
Newbie
I have a premium account on my Ipad that I set up through Facebook. How do I gain access to that account on my iphone?
Liam
Community Legend
609 Views
1 replies
0 likes
Why there is no option to turn off mobile data in Spotity? I have a Datalimit on my iPhone. When I am on the road, I try to use only offline/synced playlists. I put Spotify in th Offline mode, to make sure no tracks are streamed accidentally that are...
Newbie
Why there is no option to turn off mobile data in Spotity? I have a Datalimit on my iPhone. When I am on the road, I try to use only offline/synced playlists. I put Spotify in th Offline m...
Liam
Community Legend
2466 Views
1 replies
3 likes
I use spotify on PC Mac and Ipad. 2 weeks ago I bought a mac book Air. In the spotify interface there is no icon for Friends. That's is my most important button, I do play a lot of my friends platlist, especially one. It's still on the ipad available...
Visitor
I use spotify on PC Mac and Ipad. 2 weeks ago I bought a mac book Air. In the spotify interface there is no icon for Friends. That's is my most important button, I do play a l...
Liam
Community Legend
1101 Views
3 replies
0 likes
The problem multiple people have had as outlined in this link - http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-does-not-sync-music-to-iPhone/td-p/499342 Is still a problem and the fix has gone unanswered. All suggested ways o...
Music Fan
The problem multiple people have had as outlined in this link - http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-does-not-sync-music-to-iPhone/td-p/499342 Is st...
StealthGC
Music Fan
1458 Views
5 replies
1 likes
I read that if I downloaded the remote app from apple and the helper I would be able to play through my stereo. How is this done if my receiver is not spotify enabled? I stream Netflix through my dvd if that helps.I have the wireless app on my ipod t...
Newbie
I read that if I downloaded the remote app from apple and the helper I would be able to play through my stereo. How is this done if my receiver is not spotify enabled? I stream Netflix through my dvd...
Peter__
Community Legend
697 Views
2 replies
0 likes
I have installed the iPad app onto my iPad 2 but it doesn't do anything when I open it. Just a plain blank screen with the icons on the left that don't work.Help!!
Casual Listener
I have installed the iPad app onto my iPad 2 but it doesn't do anything when I open it. Just a plain blank screen with the icons on the left that don't work. Help!!
Davemilford79
Casual Listener
4015 Views
2 replies
0 likes
1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally, this What I expected to happenThis is what I expected to happen What actually happenedThis is what happened instead. My iPad/iPhone modeliPad 2 Device’s Op...
Composer
1. First I did this 2. Then I did that 3. I also did this 4. then this 5. then this 6. and finally, this What I expected to happen This is what I expected to happen What actually happen...
Richard
Community Legend
1863 Views
10 replies
0 likes
Hi Guys, Does anyone know (I doubt it though) if the SIMILAR ARTISTS option is also available on the iPhone app?That would be amazing... and if not, then it's a suggestion to look forward to add in a future update, huh? Cheers,Swisscub
Gig Goer
Hi Guys, Does anyone know (I doubt it though) if the SIMILAR ARTISTS option is also available on the iPhone app? That would be amazing... and if not, then it's a suggestion to look forward ...
tjtate
Newbie
5288 Views
7 replies
8 likes
Hey there I created a new playlist in my iPhone 5 with John Mayer's new album, Paradise Valley, and everytime I play a song it stops after it and I have to press the next button for the next song to play. It happens with or without Shuffle and with o...
Newbie
Hey there I created a new playlist in my iPhone 5 with John Mayer's new album, Paradise Valley, and everytime I play a song it stops after it and I have to press the next button for the next song t...
Peter__
Community Legend
660 Views
1 replies
0 likes
Spotify wont work on my iphone, but works fine on my computer... I have spotify premium..please help me I have tried everything from re-install to delete everything.. thanks
Casual Listener
Spotify wont work on my iphone, but works fine on my computer... I have spotify premium..please help me I have tried everything from re-install to delete everything.. thanks
Peter__
Community Legend
1915 Views
5 replies
0 likes
The Spotify-app on my iPhone5 isn't recognizing my premium subscription. Spotify-desktop is working properly with full premium features. Also, my account status at the website is premium.
Newbie
The Spotify-app on my iPhone5 isn't recognizing my premium subscription. Spotify-desktop is working properly with full premium features. Also, my account status at the website is premium.
Peter__
Community Legend
737 Views
1 replies
0 likes
So it seems like other people have experienced this too and that reinstalling the app solved the issue, but it didn't for me. Some of my playlists have songs that are available in Spotify greyed out. When I click on them, it says I have to add them l...
Regular
So it seems like other people have experienced this too and that reinstalling the app solved the issue, but it didn't for me. Some of my playlists have songs that are available in Spotify ...
mercuriocavald
Regular
1608 Views
6 replies
0 likes
Hi, I've used Spotify Premium for quite a long time on my iPod Touch without any issues. Suddenly, I was not able to open the app anymore. Whenever I try to open it, a white screen appears. I've stopped the app completey, deinstalled and installed it...
Casual Listener
Hi, I've used Spotify Premium for quite a long time on my iPod Touch without any issues. Suddenly, I was not able to open the app anymore. Whenever I try to open it, a white scre...
steffipfeffi
Casual Listener
5610 Views
2 replies
0 likes
Thanks all for your help!I'm trying to login to spotify on my iPhone. It's asking me to first disable offline mode in order to connect to Spotify. However, I can't get into spotify in order to disable the offline mode. Any thoughts? Thanks so much!
Casual Listener
Thanks all for your help! I'm trying to login to spotify on my iPhone. It's asking me to first disable offline mode in order to connect to Spotify. However, I can't get into spotify in order to di...
jlc157
Casual Listener
6229 Views
4 replies
1 likes
When using the volume buttons while the phone is asleep the screen comes on with the volume graphic. Is there any way to stop this? It's a bit annoying when listening in bed or just the fact you have to keep pressing the sleep button again.Cheers
Newbie
When using the volume buttons while the phone is asleep the screen comes on with the volume graphic. Is there any way to stop this? It's a bit annoying when listening in bed or just the fact you have...
MichaelJerzak
Composer
2175 Views
3 replies
0 likes