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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36314 Views

40 replies

10 likes

  • 36314 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101539 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1259 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298435 Views

61 replies

16 likes

  • 298435 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125513 Views

19 replies

38 likes

  • 125513 Views
  • 19 replies
  • 38 likes

Fully Synced Available Offline Playlist Shows Up As "Loading..." In Airplane Mode

I'm running a developer's build of iOS 7 on an iPhone 5. Spotify is using 1.6 GB of storage on my device and I have 6.0 GB of storage available. I'm running what appears to be the most up-to-date version of Spotify App 0.7.4.35 I created a playlist o...

Casual Listener

I'm running a developer's build of iOS 7 on an iPhone 5. Spotify is using 1.6 GB of storage on my device and I have 6.0 GB of storage available. I'm running what appears to be the most up-to-date ver...

Peter__

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
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Spotify 4 not working

Because of the terrible update I'm supposed to use the alternate spotify but it won't download my playlists and it won't play music at all. So please fix this since I am a paying customer and using my at list offline (saved) has become part of my dai...

Visitor

Because of the terrible update I'm supposed to use the alternate spotify but it won't download my playlists and it won't play music at all. So please fix this since I am a paying customer and using m...

user-removed

Not applicable

783 Views

3 replies

0 likes

iOS
not working
Spotify 4
  • 783 Views
  • 3 replies
  • 0 likes

Music keeps cutting off

when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on

Newbie

when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on

meahtenoha

Spotify

1027 Views

1 replies

0 likes

  • 1027 Views
  • 1 replies
  • 0 likes

Songs failing to play iOS

Most of my music plays fine on my mobile spotify, but when it comes to certain songs the streaming bar sits at 00:00, all songs have been set to offline streaming and indicate they are fully downloaded.

Newbie

Most of my music plays fine on my mobile spotify, but when it comes to certain songs the streaming bar sits at 00:00, all songs have been set to offline streaming and indicate they are fully download...

meahtenoha

Spotify

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Playlists gone and offline issue - spotify help!!!

About two weeks ago on my playlist became missing from my phone. I have an iPhone five.
Now play lists are back, However none seem to be downloaded. They used to be. Following all the suggestions on these posts and cannot find anything getting frustr...

Newbie

About two weeks ago on my playlist became missing from my phone. I have an iPhone five. <br>Now play lists are back, However none seem to be downloaded. They used to be. Following all the sugge...

meahtenoha

Spotify

403 Views

1 replies

0 likes

Other
  • 403 Views
  • 1 replies
  • 0 likes

streaming from offline playlist

Does anybody know if streaming from a offline playlist uses data when used in online mode?

Casual Listener

Does anybody know if streaming from a offline playlist uses data when used in online mode?

MichaelJerzak

Composer

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

iPhone Fix time frame?

When will this be resolved. If i am a premium member and paying for this, you are still taking my $$ I would like to know when I can use the product.

Casual Listener

When will this be resolved. If i am a premium member and paying for this, you are still taking my $$ I would like to know when I can use the product.

MichaelJerzak

Composer

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Solved!! Rearranging tracks

Ever since I got my new iPhone 5 I can no longer rearrange tracks within a playlist. I use spotify to teach exercise class and if I can't rearrange tracks it's useless to me. When I try to edit the playlist it only lets me delete songs it won't let m...

Newbie

Ever since I got my new iPhone 5 I can no longer rearrange tracks within a playlist. I use spotify to teach exercise class and if I can't rearrange tracks it's useless to me. When I try to edit the p...

user-removed

Not applicable

1696 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Flo Ads Need to Stop

Posting this here because I only experience this calamity on my iPhone. . . O-M-G, WOW. Okay, seriously. For the love of all that is JUST and HOLY. Please, please, please, PLEASE! PLEASE make the Progressive FLO ads STOP! I have to be honest, It's wo...

Casual Listener

Posting this here because I only experience this calamity on my iPhone. . .   O-M-G, WOW.  Okay, seriously. For the love of all that is JUST and HOLY. Please, please, please, PLEASE! PL...

Soulrage

Casual Listener

1493 Views

5 replies

3 likes

  • 1493 Views
  • 5 replies
  • 3 likes

Can't connect iphone to spotify

I can't get my iphone 5 to synchronize with spotify .... When I open spotify on my Mac, and the app on my phone, it pops up under devices short but disappears again .... It pops up once in a while but disappears immediately, any suggestions ??

Casual Listener

 I can't get my iphone 5 to synchronize with spotify .... When I open spotify on my Mac, and the app on my phone, it pops up under devices short but disappears again .... It pops u...

ClaesVester

Casual Listener

529 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Crashing on startup

Keeps crashing on startup.My details:IPHONE MODEL: 4IOS 6.1.3SPOTIFY VERSION: 0.7.4APPROX CRASH FREQUENCY: at start, spotify not start.JAILBROKEN: NO

Casual Listener

Keeps crashing on startup. My details: IPHONE MODEL: 4 IOS 6.1.3 SPOTIFY VERSION: 0.7.4 APPROX CRASH FREQUENCY: at start, spotify not start. JAILBROKEN: NO

RGA

Casual Listener

675 Views

3 replies

0 likes

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  • 3 replies
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Spotify 0.7.4 App to iOS..

Help! Spotify crashes all the time? I have installed the app but it will not help, and even tried to restart the phone. What should I do to get the app to work? / / Jimmy

Casual Listener

Help!   Spotify crashes all the time? I have installed the app but it will not help, and even tried to restart the phone.   What should I do to get the app to work?   / / J...

hinezee

Music Fan

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

My Iphone and Ipad does not recognize my premium account

I previously had a one month trial with Spotify, now expired. I now have a three month trial with Virgin Media/Spotify, it now does not recognise my premium account on my Ipad or Iphone! I see playlists but unable to listen.

Regular

I previously had a one month trial with Spotify, now expired.  I now have a three month trial with Virgin Media/Spotify, it now does not recognise my premium account on my Ipad or Iphone! I see ...

coretta20

Regular

815 Views

3 replies

0 likes

  • 815 Views
  • 3 replies
  • 0 likes

Won't sync local files to iPhone 4S

Hi! I'm having difficulties syncing my local files to my iPhone 4S. The device shows up on Spotify so that's no problem, however, Local Files is saying "Pending" and nothing happens. There's a picture I've added to show what it looks like. Like I sai...

Newbie

Hi!   I'm having difficulties syncing my local files to my iPhone 4S. The device shows up on Spotify so that's no problem, however, Local Files is saying "Pending" and nothing happens. There...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Go Online Within... Not updating when I've been online

Hi I have a Spotify Premium account which I use on my Mac, iPhone4 and Mini iPad. For the past couple of days when I go offline on my iPhone4 it says I need to go online within 6 days - even though I have just been online. I thought you were meant to...

Casual Listener

Hi    I have a Spotify Premium account which I use on my Mac, iPhone4 and Mini iPad.  For the past couple of days when I go offline on my iPhone4 it says I need to go online within...

Joe

Community Legend

1678 Views

3 replies

0 likes

  • 1678 Views
  • 3 replies
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Spotify crashing on my iOS after the September 3th newest update

My spotify opens but crashes right after, I can't even get to see my playlists, it shuts down.I tried to remove the app, turn the phone off, do it all over again but the problem is always there!! Can spotify fix it already!!

Newbie

My spotify opens but crashes right after, I can't even get to see my playlists, it shuts down. I tried to remove the app, turn the phone off, do it all over again but the problem is always there!! C...

840 Views

0 replies

2 likes

Newest update crash
  • 840 Views
  • 0 replies
  • 2 likes

I have an iPhone 4s and it still won't sync....

So many people have this issue. I have 4 gb of free space. Ive logged out of both the PC and the iOs versions and logged back in. I am at a total loss. If Spotfiy can't fix it, what is a good replacement for Spotify other than iTunes?

Regular

So many people have this issue. I have 4 gb of free space. Ive logged out of both the PC and the iOs versions and logged back in. I am at a total loss. If Spotfiy can't fix it, what is a good replace...

Joe

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not working on my iPhone 4

Hi so my spotify will open but will be a blank screen meaning i cant use it it just comes up then the screen is white. Never fully loads then it crashes. It normally works just fine, this issue started 2 days ago. Thx you guys are usually quick to he...

Visitor

Hi so my spotify will open but will be a blank screen meaning i cant use it it just comes up then the screen is white. Never fully loads then it crashes. It normally works just fine, this issue start...

user-removed

Not applicable

1212 Views

7 replies

0 likes

  • 1212 Views
  • 7 replies
  • 0 likes

spotify not working.

my iphone4S is saying that I can only browse through radio and only premium uses can browse through spotify. I've been a premium user for more than half a year now. why is it suddenly doing this? note: I recently just had to change my card due to fra...

Newbie

my iphone4S is saying that I can only browse through radio and only premium uses can browse through spotify. I've been a premium user for more than half a year now. why is it suddenly doing this? ...

Joe

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Spotify won't load on my iphone!

Can someone help. My spotify won't open on my iphone 5. It worked perfectly fine a few days ago now nothing. I've deleted and reinstalled a few times but to no avail. It's working fine on my iPad but I need it on my phone for work. Help!!

Casual Listener

Can someone help. My spotify won't open on my iphone 5. It worked perfectly fine a few days ago now nothing. I've deleted and reinstalled a few times but to no avail. It's working fine on my iPad but...

Lynz

Casual Listener

3688 Views

3 replies

0 likes

iphone 5
  • 3688 Views
  • 3 replies
  • 0 likes