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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234819 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

116338 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2548 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304702 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130215 Views

19 replies

38 likes

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  • 19 replies
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iTouch not syncing

Premium user. First sync to iTouch worked perfectly - well over 1,000 tracks. Added new playlist to PCs, some of the newer playlists sync to the iTouch, some don't. The PC Spotify recognizes the iTouch changes the usage on the iTouch from fully synce...

Regular

Premium user.   First sync to iTouch worked perfectly - well over 1,000 tracks. Added new playlist to PCs, some of the newer playlists sync to the iTouch, some don't. The PC Spotify recogniz...

irishspot

Regular

2089 Views

11 replies

0 likes

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Local files will not sync to iphone

I am currently running: Spotify 7.5.1 on my iPhone 5 6.1.3 Spotify 9.1.57 on Windows 7 I currently have 9.1 GB of free space. I just got Spotify premium because I love the desktop verson. I wanted to be able to have all my music in one place. I can n...

Newbie

I am currently running: Spotify 7.5.1 on my iPhone 5 6.1.3 Spotify 9.1.57 on Windows 7 I currently have 9.1 GB of free space.   I just got Spotify premium because I love the desktop ve...

Adam

Roadie

492 Views

1 replies

0 likes

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playlists not sincyng on ipod touch with 18.1 gb free space

Ipod touch 4g not sincyng. Please. Really need some help. I've already re-installed 2 time spotify and th sincyng it still doesn't works.

Newbie

Ipod touch 4g not sincyng.   Please. Really need some help. I've already re-installed 2 time spotify and th sincyng it still doesn't works.    

Adam

Roadie

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Could not load artist and album page

Hi, I am premium user, my iphone spotify could not load artist page from yesterday, but steaming is OK. I have reinstalled the app, but still it could not fix the problem. error massage: could not load artist -- this artist is currently unavailable, ...

Casual Listener

Hi, I am premium user, my iphone spotify could not load artist page from yesterday, but steaming is OK. I have reinstalled the app, but still it could not fix the problem.   error massage: c...

WalkAway

Regular

2289 Views

7 replies

0 likes

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Spotify App

I recently had to get my iPhone 5 replaced. I am not able to play any songs on any of my play lists that came from my library. I can only play the songs that were added directly from Spotify. Help!

Newbie

I recently had to get my iPhone 5 replaced.  I am not able to play any songs on any of my play lists that came from my library.  I can only play the songs that were added directly from Spot...

MichaelJerzak

Composer

416 Views

1 replies

0 likes

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Spotify Cannot find iPhone

Howdy,Before you give me flak, yes I have searched the forums. As well as many other websites.Spotify will not recognize my iPhone as a device. They are connected to the same network (and via cable), which is set as a home network with the firewwall ...

Visitor

Howdy, Before you give me flak, yes I have searched the forums. As well as many other websites. Spotify will not recognize my iPhone as a device. They are connected to the same network (and via...

Joe

Community Legend

1684 Views

8 replies

0 likes

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Solved!! my IPod touch doesn't open,nothing happens,help me please

I have Spotify Premium and every time I connect my iPod touch to my computer to move the music and nothing happens, it does not appear the IPOD DEVICESI do not know the reason, already tried several times, please help me to solve this problem,I do no...

Regular

  I have Spotify Premium and every time I connect my iPod touch to my computer to move the music and nothing happens, it does not appear the IPOD DEVICES I do not know the reason,...

Joe

Community Legend

2201 Views

5 replies

0 likes

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iPod Classic & Spotfiy

It is truly ridiculous that Spotify Premium doesn't work with an iPod classic. You've lost my business along with many other people, I'm sure. What's the point in changing this? I distinctly remember the iPod classic syncing with Spotify Premium 1-1....

Casual Listener

It is truly ridiculous that Spotify Premium doesn't work with an iPod classic. You've lost my business along with many other people, I'm sure. What's the point in changing this? I distinctly remember...

Joe

Community Legend

980 Views

4 replies

0 likes

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IPad stream to Airplay by default?

Hi, I'm looking to buy an IPad mini where I'll be streaming Spotify output to an Airplay device. That is, a selection for my Spotify application only. (don't want general sounds from the IPad on my speakers - only Spotify output). And this should be ...

Casual Listener

Hi,   I'm looking to buy an IPad mini where I'll be streaming Spotify output to an Airplay device. That is, a selection for my Spotify application only. (don't want general sounds from the I...

Supermule

Casual Listener

1881 Views

1 replies

0 likes

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Cannot update local file with new version - playlist syncs but with old versions

I can't find an exact answer to this question. Playlists sync without problem, but I run into big problems if I update a file. As an example, lets say I rip a song from vinyl (I buy some Vinyl only releases) and I sync the mp3 to a playlist from my l...

Regular

I can't find an exact answer to this question.   Playlists sync without problem, but I run into big problems if I update a file. As an example, lets say I rip a song from vinyl (I buy some V...

ELEC3Fi

Newbie

1333 Views

1 replies

0 likes

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Why can't I access the people I follow on my iPad or other mobile devices?

Using Spotify on my laptop gives me access to all of the music I follow, but on my iPad I have to do a search for any musician/band I want to listen to? And I have a Premium account. So frustrating! -TL

Visitor

Using Spotify on my laptop gives me access to all of the music I follow, but on my iPad I have to do a search for any musician/band I want to listen to? And I have a Premium account. So frustrating! ...

user-removed

Not applicable

1852 Views

2 replies

0 likes

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Solved!! my IPod touch doesn't open,nothing happens,help me please!

I have Spotify Premium and every time I connect my iPod touch to my computer to move the music and nothing happens, it does not appear the IPOD DEVICESI do not know the reason, already tried several times, please help me to solve this problem,I do no...

Regular

I have Spotify Premium and every time I connect my iPod touch to my computer to move the music and nothing happens, it does not appear the IPOD DEVICES I do not know the reason, already tried severa...

angelicausa2006

Regular

1817 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify 0.7.4 breaks Siri on iOS 7

I have discovered that when using the latest Spotify update on the latest iOS 7 beta, it stops Siri from working. I know iOS 7 itself is still in beta, but FYI the Spotify dev team might want to take a look at this.The behaviour observed is that Siri...

Roadie

I have discovered that when using the latest Spotify update on the latest iOS 7 beta, it stops Siri from working. I know iOS 7 itself is still in beta, but FYI the Spotify dev team might want to take...

Richard

Community Legend

4313 Views

15 replies

0 likes

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  • 15 replies
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Top list on iPhone

On the Spotify App I can't find the top lists tracks and albums as I can on my computer. I had them previously but with the new update they are gone. Can I get them again in some way? Thanks, Susanne

Newbie

On the Spotify App I can't find the top lists tracks and albums as I can on my computer. I had them previously but with the new update they are gone. Can I get them again in some way?   Than...

kwh

Newbie

4215 Views

4 replies

0 likes

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Shuffle problems on iPhone

For some reason Shuffle is the default mode on my iphone. When I "switch it off" it simply comes back on again after one or two songs (in the right order) and shuffles the playlist. This makes it impossible to listen to an album in the right order. I...

Newbie

For some reason Shuffle is the default mode on my iphone.   When I "switch it off" it simply comes back on again after one or two songs (in the right order) and shuffles the playlist.  &...

Adamabaum

Casual Listener

1675 Views

5 replies

1 likes

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iPhone Offline mode

It will not work in offline mode on the iPhone 4 and 5, when another user running online on the same account (in the same family). When you start a song or a playlist that is downloaded and synced to offline mode, it says "paused account used elsewhe...

Newbie

It will not work in offline mode on the iPhone 4 and 5, when another user running online on the same account (in the same family). When you start a song or a playlist that is downloaded and synced to...

Peter__

Community Legend

3293 Views

1 replies

0 likes

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Spotify/iPhone trouble

I'm also experiensing problems syncing any playlist or track on my iPhone5. "Available Offline" is turned on but nothubg is happening, I've tried switching it off and on, redterting the entire phone etc. The playlist however syncronizes on my windows...

Casual Listener

I'm also experiensing problems syncing any playlist or track on my iPhone5. "Available Offline" is turned on but nothubg is happening, I've tried switching it off and on, redterting the entire phone ...

Joe

Community Legend

962 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify Premium account not working on iPhone

All of a sudden my Spotify Premium account won't work on my iPhone. I've had no issues in the past at all, however now am getting a "Premium Required: Spotify Premium is required for on-demand mobile streaming. It's free to stream on desktop." I can'...

Casual Listener

All of a sudden my Spotify Premium account won't work on my iPhone.    I've had no issues in the past at all, however now am getting a "Premium Required: Spotify Premium is required for...

Liam

Community Legend

597 Views

2 replies

0 likes

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android app features for IOS ?

Hello, I saw the spotify app on an samsung galaxy device, there is one menu point "collections". This point is missing in the IOS app which is very disappointing. This was the main feature I bought the app. Do i have to activate this point ? Or is th...

Newbie

Hello,   I saw the spotify app on an samsung galaxy device, there is one menu point "collections". This point is missing in the IOS app which is very disappointing. This was the main fea...

Peter__

Community Legend

1085 Views

1 replies

0 likes

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  • 1 replies
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Can't make playlist Available offline

When I move the switch to '1' to make the playlist available offline on my iPhone 4S (ios 6.1.2) the switch moves itself back to '0' and I can't get the tracks synced for offline use, please help?

Casual Listener

When I move the switch to '1' to make the playlist available offline on my iPhone 4S (ios 6.1.2) the switch moves itself back to '0' and I can't get the tracks synced for offline use, please help?

Peter__

Community Legend

2132 Views

4 replies

0 likes

  • 2132 Views
  • 4 replies
  • 0 likes