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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36344 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101604 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298484 Views

61 replies

16 likes

  • 298484 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125529 Views

19 replies

38 likes

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Solved!! Delete radio stations?

How do you do it? I use Mac and iOS versions. Thank you.

Casual Listener

How do you do it? I use Mac and iOS versions. Thank you.

SemperHiFi

Casual Listener

1212 Views

3 replies

0 likes

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HELP INFO

i AM CURRENTLY ON THE FREE TRIAL BUT IN 30 DAYS SIGNED UP FOR THE PREMIUM PLAN . IS THERE A WAY TO TRANSFER MY SPOTIFY MUSIC TO AN EXTERNAL HARD DRIVE. IS IT POSSIBLE NOW OR DOES IT HAVE TO WAIT UNTIL THE PAYMENTS PART GOES THRU OR IF IT IS POSSIBLE ...

Casual Listener

i AM CURRENTLY ON THE FREE TRIAL BUT IN 30 DAYS SIGNED UP FOR THE PREMIUM PLAN . IS THERE A WAY TO TRANSFER MY SPOTIFY MUSIC TO AN EXTERNAL HARD DRIVE. IS IT POSSIBLE NOW OR DOES IT HAVE TO WAIT UNTI...

Liam

Community Legend

763 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline playlists unavailable on iPhone 4S

I have been using Spotify offline playlists for about a year, since I have a premium account. But about 10 minutes ago, when I try to access those playlists, none of them were available off-line aside for two of my most recent additions (not the two ...

Casual Listener

I have been using Spotify offline playlists for about a year, since I have a premium account. But about 10 minutes ago, when I try to access those playlists, none of them were available off-line asid...

644 Views

0 replies

0 likes

Offline playlists unavailable
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Hi I fixed the problem

Go and finish Spotify so you do not have the problem anymore BYE spotify

Casual Listener

Go and finish Spotify so you do not have the problem anymore BYE spotify

MichaelJerzak

Composer

489 Views

1 replies

0 likes

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  • 1 replies
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Songs not syncing!

Can anyone help? Having issues with adding songs to playlist and syncing for offline - unsyncs all songs in that playlist and auto switches back to "available offline" option off. I can even see the thing move without me touch it lol

Newbie

Can anyone help? Having issues with adding songs to playlist and syncing for offline - unsyncs all songs in that playlist and auto switches back to "available offline" option off. I can even see the ...

MichaelJerzak

Composer

1741 Views

1 replies

0 likes

information
Playlists
synchronisation
  • 1741 Views
  • 1 replies
  • 0 likes

iPad reinstall not allowed

I needed to reinstall Spotify on my iPad (early/first version), but the Spotify app now only works for iOS6 (which the first iPad doesn't support). Is there any way of getting an earlier version of the Spotify app?

Casual Listener

I needed to reinstall Spotify on my iPad (early/first version), but the Spotify app now only works for iOS6 (which the first iPad doesn't support). Is there any way of getting an earlier version of t...

digmusic

Casual Listener

792 Views

2 replies

0 likes

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  • 2 replies
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Sorry. This radio station cannot be started.

I Own a Digital Distribution Company where Artist upload their music to spotify and One artist Asked " Why when he went to his song on Spotify And hit create staion It wont make a station based on his music it says " staion can not be created at this...

Newbie

I Own a Digital Distribution Company where  Artist upload their music to spotify and One artist Asked " Why when he went to his song on Spotify And hit create staion It wont make a station based...

Peter__

Community Legend

2421 Views

2 replies

0 likes

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iPhone app is not syncing playlists to be made available offline

Hi there, For the past few days, I've been trying to sync my playlists so they can be available offline and for some reason their not properly syncing. I On my iPhone, I keep closing out of the app and re-opening. It will saying 'connecting' and then...

Newbie

Hi there,   For the past few days, I've been trying to sync my playlists so they can be available offline and for some reason their not properly syncing. I On my iPhone, I keep closing out o...

meahtenoha

Spotify

2726 Views

1 replies

0 likes

Help
iphone
offline sync
Playlists
stops syncing
syncing
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spotify premium on laptop

so everytime I play a single song and I let the song play to the next song, which is suppose to play the same band or whatever is on the radio playlist it always goes back to the same album I did not choose and it continues to play that album. I have...

Newbie

so everytime I play a single song and I let the song play to the next song, which is suppose to play the same band or whatever is on the radio playlist it always goes back to the same album I did not...

Joe

Community Legend

667 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Play Local File in my Iphone with FREE account

Hi , i read it's possible to use the Spotify's app with a free account for playing the local music in my pc. I see the guide, but i can't syncronize the music because i have'nt a Premium account.

Casual Listener

Hi , i read it's possible to use the Spotify's app with a free account for playing the local music in my pc. I see the guide, but i can't syncronize the music because i have'nt a Premium account.

MichaelJerzak

Composer

1098 Views

3 replies

0 likes

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  • 3 replies
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Made payment this month and it says I have premium on my phone but it says I need to upgrade.

I made a payment on 8/23 and it shows on my bank statement I made it. The past few week I kept trying to install and uninstall and then cancel and sign up again but nothing worked. Every time i go to listen to a song on my phone it says I need to upg...

Newbie

I made a payment on 8/23 and it shows on my bank statement I made it.  The past few week I kept trying to install and uninstall and then cancel and sign up again but nothing worked. Every time i...

Peter__

Community Legend

526 Views

1 replies

0 likes

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  • 1 replies
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Crash during offline sync.

Sup?I'll get this out of the way: iPad Mini, 64g, WiFi.My prob, Bob, is that Spotify keeps crashing while I'm trying to sync my offline playlists. Cred is starting to go down on my street, homies. Here's what happens.1. There I am, syncing offline pl...

Regular

Sup? I'll get this out of the way: iPad Mini, 64g, WiFi. My prob, Bob, is that Spotify keeps crashing while I'm trying to sync my offline playlists. Cred is starting to go down on my street, ho...

Strawhenge

Regular

2829 Views

4 replies

2 likes

  • 2829 Views
  • 4 replies
  • 2 likes

IPhone & iPad app crashes

After last update (since 1 week ago) the iPhone and iPad spotify app crashes automatically at startup. Please fix it quickly because I have a Premium account and I'm paying without being able to use spotify,Thanks.

Newbie

After last update (since 1 week ago) the iPhone and iPad spotify app crashes automatically at startup. Please fix it quickly because I have a Premium account and I'm paying without being able to use ...

Joe

Community Legend

875 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify Premium not Working on Iphone

Hi, If anyone could give me a hand with this issue it would be grand. My iphone spotify account is not recognising that I've signed up to premium - when trying to use premium features I get the message that it is "only available for spotify premium u...

Casual Listener

Hi,   If anyone could give me a hand with this issue it would be grand.   My iphone spotify account is not recognising that I've signed up to premium - when trying to use premium fe...

Joe

Community Legend

1510 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

My Playlist have Vanished

Hi Spotify Peeps,I logged in to my Spotify premium account today to find that all of my playlists, with the exception of my starred tracks, had vanished! After looking through the support threads, the "playlist missing" thread does not seem to apply ...

Newbie

Hi Spotify Peeps, I logged in to my Spotify premium account today to find that all of my playlists, with the exception of my starred tracks, had vanished! After looking through the support threads...

Joe

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

iPhone Won't Fully Sync

I have an old iPhone 4 that has been entirely wiped clean that I intended to use as a dedicated spotify player. I cannot get any playlists to fully sync offline and even streaming music over wifi connections is hit-or-miss (I've confirmed the wifi is...

Casual Listener

I have an old iPhone 4 that has been entirely wiped clean that I intended to use as a dedicated spotify player. I cannot get any playlists to fully sync offline and even streaming music over wifi con...

bcaffrey12

Casual Listener

808 Views

2 replies

0 likes

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  • 2 replies
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Problem with battery consumption / draining after update September 3rd 2013 (build 0.7.4.35)

Every night, I listen to Spotify Radio on my iPhone 5 with my earphones in. When battery power is not below 50% I don't use the battery charger. Since the last update on Sept 3rd 2013 uses all my remaining battery power within one to three hours. Wit...

Casual Listener

Every night, I listen to Spotify Radio on my iPhone 5 with my earphones in. When battery power is not below 50% I don't use the battery charger.   Since the last update on Sept 3rd 2013...

ebuise

Casual Listener

1209 Views

2 replies

0 likes

build 0.7.4.35
iphone 5
problem
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  • 2 replies
  • 0 likes

Songs missing!

So I have a Chinese song playlist and now some songs are gone, wouldn't be a big deal but being they are Chinese, I don't know the names...... Did something happen? Are songs being taken off? All I know is that really blows I really enjoyed them, why...

Visitor

So I have a Chinese song playlist and now some songs are gone, wouldn't be a big deal but being they are Chinese, I don't know the names...... Did something happen? Are songs being taken off? All I k...

Peter__

Community Legend

1005 Views

3 replies

0 likes

Songs missing ios
  • 1005 Views
  • 3 replies
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Phone 5 only some songs working

Hi, Hoping someone can help... I find that on some of my playlists on my phone that not all the songs will play when offline. The majority of the playlist will but about 5% wont. When im online there is no issue, and all the songs have been synced to...

Newbie

Hi,    Hoping someone can help...   I find that on some of my playlists on my phone that not all the songs will play when offline. The majority of the playlist will but about 5...

Peter__

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Playlist sequence

Hello, this is my first post here. My question is if anyone knows of a way to organize playlists in a certain order on the iPhone app. Before I just moved them up and down on my computer and they would synchronize up with the iPhone app. But I don't ...

Newbie

Hello, this is my first post here. My question is if anyone knows of a way to organize playlists in a certain order on the iPhone app. Before I just moved them up and down on my computer and they w...

Peter__

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes