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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45261 Views

45 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111827 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1973 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

303010 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128910 Views

19 replies

38 likes

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  • 38 likes

Solved!! Spotify app won't load

I have an iPhone 4 and my spotify app will not load/open. It just has a white screen and after some time it force closes. It worked just fine less than a week ago. I have reinstalled it and rebooted my phone but it still will not work. What do I need...

Regular

I have an iPhone 4 and my spotify app will not load/open. It just has a white screen and after some time it force closes. It worked just fine less than a week ago. I have reinstalled it and reboo...

Sabraharris1991

Regular

7585 Views

8 replies

0 likes

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IPod nano only syncing local files

Hi, I have a ipod nano and a preimium account. when i sync it will spotifity if says it is only syncing local files. How can i make it sync my full playlists that are all offline. thanks in advance. Pat

Newbie

Hi,   I have a ipod nano and a preimium account. when i sync it will spotifity if says it is only syncing local files.   How can i make it sync my full playlists that are all offlin...

Joe

Community Legend

4754 Views

1 replies

0 likes

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Spotify 0.7.2 crashing on iPhone 4

I have an iPhone 4 am currently using iOS 6.0.1 and I use spotify almost every day. I tapped on the app today and it went to a white screen then forceclosed. I did the update for spotify to 0.7.2 and have rebooted my phone as well as delete history a...

Casual Listener

I have an iPhone 4 am currently using iOS 6.0.1 and I use spotify almost every day. I tapped on the app today and it went to a white screen then force closed. I did the update for spotify to 0.7.2 a...

Joe

Community Legend

993 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Unable to share music from my iPhone 4S

I use both the desktop version as well as the iPhone 4S version for my daily Spotify usage. I am finding friends are not seeing what I am sharing with them (using [share with Spotify people] feature). The only way I can share music with them from my ...

Casual Listener

I use both the desktop version as well as the iPhone 4S version for my daily Spotify usage.   I am finding friends are not seeing what I am sharing with them (using [share with Spotify peopl...

MichaelJerzak

Composer

574 Views

1 replies

0 likes

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Spotify premium won't work when out of phone range

I purchased a premium account so that when we are on holidays I can listen to music on the road on outback Australia. I made sure that I made my playlists available offline but I cannot even get access to my offline songs as it won't let me log in to...

Newbie

I purchased a premium account so that when we are on holidays I can listen to music on the road on outback Australia. I made sure that I made my playlists available offline but I cannot even get ac...

MichaelJerzak

Composer

693 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPhone has unsynced playlists & now can't resync

Spotify suddenly unsynced all my offline playlists on my iPhone 4S & now I cannot sync anything at all for offline. It just turns the arrow on the right green but doesn't download & the download green arrow that usually appears on the left doesn't ap...

Casual Listener

Spotify suddenly unsynced all my offline playlists on my iPhone 4S & now I cannot sync anything at all for offline. It just turns the arrow on the right green but doesn't download & the downl...

MichaelJerzak

Composer

1537 Views

5 replies

0 likes

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Spotify on iPhone

Hi there, I'm a premium member and have been for a while and I am starting to feel quite dissatisfied with spotify. I pay monthly yet have had problems for a few months now. I am a training opera singer and I make opera playlists on my phone so I can...

Casual Listener

Hi there, I'm a premium member and have been for a while and I am starting to feel quite dissatisfied with spotify. I pay monthly yet have had problems for a few months now. I am a training opera...

MichaelJerzak

Composer

632 Views

3 replies

0 likes

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iOS Version 0.7.2 - Music freezes at start on some songs of sync'd playlists

Since the latest iOS update, any offline playlist i have, now stops playing some songs. The song appears to load but the progress bar doesnt move although the song displays as playing. I have to skip past song to next song which then works fine. I ha...

Newbie

Since the latest iOS update, any offline playlist i have, now stops playing some songs. The song appears to load but the progress bar doesnt move although the song displays as playing. I have to skip...

MichaelJerzak

Composer

537 Views

1 replies

0 likes

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Can you sync to an iPod nano (4th generation)???

Might be a easy question to answer but I can seem to find the answer anywhere. I have spotify premium and would like to sync some playlists I have made to my ipod, I don't mind losing the song that are on it currently as they are all stored in iTunes...

Newbie

Might be a easy question to answer but I can seem to find the answer anywhere.   I have spotify premium and would like to sync some playlists I have made to my ipod, I don't mind losing the ...

Peter__

Community Legend

7689 Views

2 replies

0 likes

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"Available Office" Playlists Not Syncing

The playlists that I have selected to be "available offline" are not syncing. In most cases, none of the songs on these playlists sync, and in some other cases, a few of the songs sync, but not all of them. Can someone help with this issue please?

Casual Listener

The playlists that I have selected to be "available offline" are not syncing.  In most cases, none of the songs on these playlists sync, and in some other cases, a few of the songs sync, but not...

Joe

Community Legend

629 Views

3 replies

0 likes

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Spotify can't find my iPhone under devices and will not sync!!!

Hi everyone, I'm really new to spotify. My best friend and boyfriend got me to download it and upgrade to premiu because we all love making playlists and just sitting around listening to music. However so far I am very displeased with the services. F...

Newbie

Hi everyone,   I'm really new to spotify. My best friend and boyfriend got me to download it and upgrade to premiu because we all love making playlists and just sitting around listening to m...

MichaelJerzak

Composer

1389 Views

1 replies

0 likes

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Won't play loud when using Spotify on IOS 4

When i play the music thats already on my phone, I can play extremly loud, but when I then try to play music through my spotify, it's sooo much more quite. Any fix to this? PS. I don't cahnge sound settings when changing from the phones music libary ...

Newbie

When i play the music thats already on my phone, I can play extremly loud, but when I then try to play music through my spotify, it's sooo much more quite. Any fix to this?   PS. I don't cah...

MichaelJerzak

Composer

937 Views

1 replies

0 likes

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Syncing Local Files/Connecting Iphone/New update problems

So for around 4 months I used spotify premium on phone and everything was fine. Then Spotify updated the app and it now seems like the only purpose of the update was to cause problems for premium users and change the spotify logo. First, the local fi...

Casual Listener

So for around 4 months I used spotify premium on phone and everything was fine. Then Spotify updated the app and it now seems like the only purpose of the update was to cause problems for premium use...

MichaelJerzak

Composer

670 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Bug: iOS - Settings - Push messages automatically enabled after I have disabled them?

Hi, Since the last update of the iOS app the push settings are enabled automatically each time I disable them. Sometimes just 1 setting sometimes all seven. I think this happens when I switch between on/offline mode, but cannot reproduce this complet...

Newbie

Hi,   Since the last update of the iOS app the push settings are enabled automatically each time I disable them. Sometimes just 1 setting sometimes all seven. I think this happens when ...

MichaelJerzak

Composer

490 Views

1 replies

0 likes

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Making Playlists on iPhone/iPad Visable to friends without a laptop- HELP!!!

Hello, I am currenty travelling, and do not have a laptop with me- just my phone and iPad. I have downloaded Spotify (premium) on my iPhone 4 and iPad 2 (synced) but when friends go to look at my playlists, they are not visable- can anyone help me/ l...

Newbie

Hello,   I am currenty travelling, and do not have a laptop with me- just my phone and iPad. I have downloaded Spotify (premium) on my iPhone 4 and iPad 2 (synced) but when friends go t...

Adam

Roadie

645 Views

1 replies

0 likes

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Spotify crashes iPhone camera?

Hi!When Spotify is playing, I can't take photos with the iPhone camera app. Both Spotify and Camera crash when I push the button to take a picture. When Spotify is not opened, I can just take pictures. This only happens when Spotify is playing.Don't ...

Newbie

Hi! When Spotify is playing, I can't take photos with the iPhone camera app. Both Spotify and Camera crash when I push the button to take a picture. When Spotify is not opened, I can just take pic...

MichaelJerzak

Composer

1202 Views

1 replies

0 likes

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Smartphone

I'm looking into getting a smart phone (not an iphone)...I've been "old school" all along and have never owned a smart phone...can you put spotify subscription on any smart phone or does it have to be an iphone? Thank you!!

Regular

I'm looking into getting a smart phone (not an iphone)...I've been "old school" all along and have never owned a smart phone...can you put spotify subscription on any smart phone or does it have to b...

haasnd

Regular

985 Views

4 replies

0 likes

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I still need HELP.

okay so I had my devices reset, but I am having the same problem. I am a Spotify Free User on an iPhone 5. Every time I try to sync a playlist (with mostly local files) for "available offline, it gives me the "only premium users" message on my comput...

Music Fan

okay so I had my devices reset, but I am having the same problem. I am a Spotify Free User on an iPhone 5. Every time I try to sync a playlist (with mostly local files) for "available offline, it giv...

StealthGC

Music Fan

737 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iphone 4s app crashes

I have an iPhone 4s running ios 6.1.3. I recently upgraded to Spotify Premium so that I could listen to Spotify on my iPhone. The application crashes so routinely that the app is unusable. I have already tried the restarting the phone, reinstalling t...

Casual Listener

I have an iPhone 4s running ios 6.1.3.  I recently upgraded to Spotify Premium so that I could listen to Spotify on my iPhone.  The application crashes so routinely that the app is unusable...

Peter__

Community Legend

1004 Views

3 replies

0 likes

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  • 3 replies
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Subscribing to Spotify on IPad

I'm using both the Windows desktop and IPad versions. On the IPad I'm told that my 30 day trial has expired. How do I subscribe to the premium (Plus) version on my IPad?

Newbie

I'm using both the Windows desktop and IPad versions. On the IPad I'm told that my 30 day trial has expired. How do I subscribe to the premium (Plus) version on my IPad?

Liam

Community Legend

456 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes