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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60967 Views
  • 16 replies
  • 37 likes
  • 60967 Views
  • 16 replies
  • 37 likes

Solved!! Premium - iPod Touch - Starred Playlist

I got a little confused with the FAQs in the help section regarding iPod touch. The FAQs state that you can sync spotify with the iPod touch but you can only sync your local files for certain (most) iPods. Another one states that you can only sync lo...

  • Newbie
  • I got a little confused with the FAQs in the help section regarding iPod touch.   The FAQs state that you can sync spotify with the iPod touch but you can only sync your local files for cert...
  • Joe
  • Community Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

iOS Spotify App only crashes when connected to 3G, works when connected to wireless

First, some background. After updating to 0.6 my spotify app kept crashing whenever I opened it. I closed the app, tried it again. I restarted my iPhone 4. Still didn't work. I reinstalled, no luck. Finally I realized that the app only worked when I ...

  • Regular
  • First, some background. After updating to 0.6 my spotify app kept crashing whenever I opened it. I closed the app, tried it again. I restarted my iPhone 4. Still didn't work. I reinstalled, no luck. ...
  • MichaelJerzak
  • Composer
  • 2217 Views
  • 18 replies
  • 1 likes
  • 2217 Views
  • 18 replies
  • 1 likes

Strange problem, I can't share to Facebook, but I can share to twitter

=== START OF TEMPLATE === DescriptionI can't share any of the music I'm listening to on spotify to Facebook A more detailed description, using numbered steps1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally...

  • Composer
  • === START OF TEMPLATE === Description I can't share any of the music I'm listening to on spotify to Facebook A more detailed description, using numbered steps 1. First I did this 2. Then ...
  • MichaelJerzak
  • Composer
  • 5384 Views
  • 10 replies
  • 0 likes
  • 5384 Views
  • 10 replies
  • 0 likes

Spotify Premium not working on my Iphone

Hello, I just downloaded the spotify premium 30 day free trial today, it works fine on my computer, but when I tried to use it on the app on my Iphone4s it says I am not premium. How can I fix this? Please help!

  • Visitor
  • Hello, I just downloaded the spotify premium 30 day free trial today, it works fine on my computer, but when I tried to use it on the app on my Iphone4s it says I am not premium. How can I fix this? ...
  • MichaelJerzak
  • Composer
  • 527 Views
  • 5 replies
  • 0 likes
  • 527 Views
  • 5 replies
  • 0 likes

Update not working at all

I updated the app over the weekend and it isn't working at all for me now. Even after deleting and reinstalling the app.

  • Casual Listener
  • I updated the app over the weekend and it isn't working at all for me now. Even after deleting and reinstalling the app.
  • brdlc001
  • Newbie
  • 3670 Views
  • 6 replies
  • 1 likes
  • 3670 Views
  • 6 replies
  • 1 likes

Solved!! Unable to download spotify on iPhone 5?

Hello, I have a premium Spotify account, accessing via iPad & Macbook without issues. Recently bought iPhone 5 but unable to download the Spotify app, the download button is constantly greyed out. Any ideas how to resolve this ? The app worked fine o...

  • Casual Listener
  • Hello, I have a premium Spotify account, accessing via iPad & Macbook without issues.  Recently bought iPhone 5 but unable to download the Spotify app, the download button is constantly gr...
  • Peter__
  • Community Legend
  • 27711 Views
  • 7 replies
  • 0 likes
  • 27711 Views
  • 7 replies
  • 0 likes

Spotify did not Sync

Hello, since the moring my Spotify did not sync , and i cant put music into my offline list, can someone help me?

  • Casual Listener
  • Hello, since the moring my Spotify did not sync , and i cant put music into my offline list, can someone help me?
  • Peter__
  • Community Legend
  • 428 Views
  • 3 replies
  • 0 likes
  • 428 Views
  • 3 replies
  • 0 likes

I've been paying for Premium, but no Premium features are working.

I've been a Spotify Premium subscriber for probably...maybe four or five months, but when I try listening to a playlist on my iPad (the Billboard playlists - not ones I've made), it says that this is a feature only for Premium members. What am I doin...

  • Newbie
  • I've been a Spotify Premium subscriber for probably...maybe four or five months, but when I try listening to a playlist on my iPad (the Billboard playlists - not ones I've made), it says that this is...
  • Peter__
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

iphone app not working

the spotify app recently stoped working. It just shows a black menubar and a white screen with no text at all. After a few seconds it jeust closes. I can't find any crash reports. I tried to uninstall and new installation, it's still the same. I have...

  • Casual Listener
  • the spotify app recently stoped working. It just shows a black menubar and a white screen with no text at all. After a few seconds it jeust closes. I can't find any crash reports. I tried to uninst...
  • wu_trax
  • Casual Listener
  • 547 Views
  • 2 replies
  • 0 likes
  • 547 Views
  • 2 replies
  • 0 likes

Equalizer missing still

Please let me know by when the equalizer is back again. I checked the new releas but still not there back again. So I will sync with the my PC rolling back to 0,6.4 solution, the last version with equalizer. PLEASE BRING THE EQUALIZER BACK !!!

  • Roadie
  • Please let me know by when the equalizer is back again. I checked the new releas but still not there back again. So I will sync with the my PC rolling back to 0,6.4 solution, the last version with...
  • Liam
  • Community Legend
  • 532 Views
  • 1 replies
  • 2 likes
  • 532 Views
  • 1 replies
  • 2 likes

Issues with the IOS app

So I have a premium account, and it works fine to play individual songs on the desktop software but when I try and play songs on the IOS app it tells me I need to be a premium account. I have a premium account I've tried several times to fix this by ...

  • Casual Listener
  • So I have a premium account, and it works fine to play individual songs on the desktop software but when I try and play songs on the IOS app it tells me I need to be a premium account. I ha...
  • Peter__
  • Community Legend
  • 418 Views
  • 4 replies
  • 0 likes
  • 418 Views
  • 4 replies
  • 0 likes

Offline playlist Content deleted: but only three devices

I Have Spotify installed on three Apple mobile devices and on one MacPC. No offline storage on the PC. But still I can not keep the playlists on all three devices - the number of all songs is far below 3333. Any solution or explanation?I have also in...

  • Roadie
  • I Have Spotify installed on three Apple mobile devices and on one MacPC. No offline storage on the PC. But still I can not keep the playlists on all three devices - the number of all songs is far bel...
  • Peter__
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

New app doesn't work on iPhone

I upgraded to the new app for iPhone and am having the same problem that others have. When I open the app, it closes immediately. The only app that works is the really old version (iOS 4) and it doesn't have the radio feature. Someone please fix it!

  • Casual Listener
  • I upgraded to the new app for iPhone and am having the same problem that others have. When I open the app, it closes immediately. The only app that works is the really old version (iOS 4) and it does...
  • Peter__
  • Community Legend
  • 2496 Views
  • 3 replies
  • 0 likes
  • support
  • 2496 Views
  • 3 replies
  • 0 likes

Premium on iPhone

I am trying to set up the premium account on my iPhone. And I cannot figure out what I am doing wrong. Please help me!?

  • Newbie
  • I am trying to set up the premium account on my iPhone. And I cannot figure out what I am doing wrong. Please help me!?
  • Taylor
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Havering the same issue

I love if I changed my card my service stops the same day and no that I paid it takes days to get it back.... Am I going to get credit the days I wasn't able to use my iPhone... Pretty much the only reason I use spotify

  • Newbie
  • I love if I changed my card my service stops the same day and no that I paid it takes days to get it back.... Am I going to get credit the days I wasn't able to use my iPhone... Pretty much the only ...
  • Taylor
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Premium user cant get it

Reset my phone, now cant get sotify premium back on. Very frustrated

  • Newbie
  • Reset my phone, now cant get sotify premium back on. <Snip-email, best not to put personal details in posts, just for security! ~AnthonyB> Very frustrated
  • Taylor
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Syncing

Since downloading the new Spotify app to my iPhone and iPad, I am experiencing a major issue. First, the songs previously loaded in my library and playlists I can no longer play from my desktop. When I click one of these songs, I receive a message th...

  • Casual Listener
  • Since downloading the new Spotify app to my iPhone and iPad, I am experiencing a major issue. First, the songs previously loaded in my library and playlists I can no longer play from my desktop. When...
  • Ekdahl_
  • Newbie
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Help! My spotify keeps booting me off!

I have done everything possible to try and fix this issue. I did the most recent update for the spotify app on my iOS and now when I try going to the app it just boots me off right away. Please help me fix this!

  • Newbie
  • I have done everything possible to try and fix this issue. I did the most recent update for the spotify app on my iOS and now when I try going to the app it just boots me off right away. Please help ...
  • Taylor
  • Community Legend
  • 761 Views
  • 1 replies
  • 0 likes
  • 761 Views
  • 1 replies
  • 0 likes

Deleted Playlists on iPhone and they deleted on my computer??

I deleted playlists on my iPhone but I did not know they would delete from the comuter. I want them restored on the computer, but that is another issue. How do I have separate playlists on my iPhone and on my Mac?

  • Newbie
  • I deleted playlists on my iPhone but I did not know they would delete from the comuter.  I want them restored on the computer, but that is another issue.   How do I have separate playli...
  • Peter__
  • Community Legend
  • 856 Views
  • 1 replies
  • 0 likes
  • 856 Views
  • 1 replies
  • 0 likes

I cant sync my music to my ipod

ok my Spotify app just updated on my iPod 5th generation and i went to one of my offline playlist and then it was fine until I tapped the button where it says "Available Offline" and it went from On to Off and now it wont let me turn it back to on so...

  • Casual Listener
  • ok my Spotify app just updated on my iPod 5th generation and i went to one of my offline playlist and then it was fine until I tapped the button where it says "Available Offline" and it went from On ...
  • Kendotaku
  • Casual Listener
  • 389 Views
  • 2 replies
  • 0 likes
  • 389 Views
  • 2 replies
  • 0 likes