Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 398344 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I have the same issue of accidentally clicking on sync playlists to iphone and now I can't stop it! Surely there should be a button to press to stop the sync! Did you need to just uninstall the iphone app or the desktop version of Spotify as well...
Casual Listener
Hi, I have the same issue of accidentally clicking on sync playlists to iphone and now I can't stop it! Surely there should be a button to press to stop the sync! Did you need to just uninstall the i...
Joe
Community Legend
352 Views
1 replies
0 likes
After the latest Spoitfy update for iOS the iPad version hasn't worked at all. Open... Crash or sometimes: Open... Log in... Crash is anyone at spotify doing anything to fix this?
Music Fan
After the latest Spoitfy update for iOS the iPad version hasn't worked at all. Open... Crash or sometimes: Open... Log in... Crash is anyone at spotify doing an...
Jerdog
Newbie
946 Views
3 replies
0 likes
I click the app button and it just shuts down. I have deleted the app and reinstalled it 3 times and it still isn't working. All my other apps work fine. Please let me know how to fix this, or I will have to cancel my premium subscription.
Casual Listener
I click the app button and it just shuts down. I have deleted the app and reinstalled it 3 times and it still isn't working. All my other apps work fine. Please let me know ho...
fiveironfille
Casual Listener
918 Views
4 replies
0 likes
I don't know about you guys, but I have a ton of playlists. It seems like the update may have caused this, but every single tiem I open the mobile app, it refreshes EVERY SINGLE playlist I have. Sadly this ma,kes the app almost unusable. Anyone else ...
Casual Listener
I don't know about you guys, but I have a ton of playlists. It seems like the update may have caused this, but every single tiem I open the mobile app, it refreshes EVERY SINGLE playlist I have...
Corvis777
Casual Listener
964 Views
5 replies
0 likes
My ipod, running version 6.1.3. Since downloading upgrading app today I cannot access spotify. When I try I get a blank screen . Spotify on my ipad works ok.
Newbie
My ipod, running version 6.1.3. Since downloading upgrading app today I cannot access spotify. When I try I get a blank screen . Spotify on my ipad works ok.
Adam
Roadie
439 Views
1 replies
0 likes
Hi! I recently got an Iphone5. Spotify premium came with my telephone subscription but it doesn't work on my phone.
Casual Listener
Hi! I recently got an Iphone5. Spotify premium came with my telephone subscription but it doesn't work on my phone.
mlarivaara
Casual Listener
539 Views
2 replies
0 likes
I have an iphone 4 and i had a spotify premium account. But with the latest updates the app doesn't work. When i open the app , i only get a white screen. I have already re-installed the app but it's still the same. Can anybody help me please? Simon
Newbie
I have an iphone 4 and i had a spotify premium account. But with the latest updates the app doesn't work. When i open the app , i only get a white screen. I have already re-installed the app but it's...
iSuzy
Casual Listener
459 Views
2 replies
1 likes
For weeks now I haven't been able to sync my playlists on my iPhone 5. I just updated the app and it still does not work. I pay for the premium account because I cannot stream music while I'm at work or driving. I need music in my life. Please help!
Newbie
For weeks now I haven't been able to sync my playlists on my iPhone 5. I just updated the app and it still does not work. I pay for the premium account because I cannot stream music while I'm at work...
Nlow83
Newbie
530 Views
2 replies
0 likes
Hi Relatively new to Spotify - so hope this quick question is in the right place I have playlists on my iphone4 - available in offline mode as I am a premium member. If I were to purchase a supported ipod classic can I transfer these songs on to the ...
Regular
Hi Relatively new to Spotify - so hope this quick question is in the right place I have playlists on my iphone4 - available in offline mode as I am a premium member. &nb...
Taylor
Community Legend
692 Views
1 replies
0 likes
Hi everyone--apologies in advance if this question has been answered already. I did a search and couldn't find anything.The problem I'm having is, I added several songs to an existing playlist I have yesterday through the Spotify desktop app. To be c...
Casual Listener
Hi everyone--apologies in advance if this question has been answered already. I did a search and couldn't find anything. The problem I'm having is, I added several songs to an existing playlist I...
Taylor
Community Legend
663 Views
1 replies
0 likes
Anytime volume is adjusted in beta 3, the app crashes immediately. Works fine up until then. Added note by MattSuda: Also -- the ability to re-arrange tracks (added in version 0.7.1) is not working in IOS 7 beta 3. When in "edit mode" the playlist vi...
Regular
Anytime volume is adjusted in beta 3, the app crashes immediately. Works fine up until then. Added note by MattSuda: Also -- the ability to re-arrange tracks (added in version 0.7....
Goodman
Spotify Legend
26174 Views
143 replies
21 likes
Spotify has the following slight but irritating problem when playing radio stations on the iPad. When the "now playing" screen is up and you quickly make the four-finger swipe up gesture to show the running applications, Spotify skips to the next tra...
Visitor
Spotify has the following slight but irritating problem when playing radio stations on the iPad. When the "now playing" screen is up and you quickly make the four-finger swipe up gesture t...
lukeredpath
Casual Listener
709 Views
1 replies
1 likes
Ive got some problems with my wifi-connection (thunderstorm) so I havent been able to sync my offline playlists to my iPod Touch the last few days but then I realised that I can also sync my lists through the usb-connection but no. After a lot of tim...
Casual Listener
Ive got some problems with my wifi-connection (thunderstorm) so I havent been able to sync my offline playlists to my iPod Touch the last few days but then I realised that I can also sync my lists th...
Joe
Community Legend
682 Views
3 replies
0 likes
I have tons of playlist and aa couple weeks ago it refused to sync them anymore. Now I have no playable offline music on my iPhone. Whenever I try to press the sync check box it just unchecks it immediately. Please help, I was about to go buy the Pre...
Regular
I have tons of playlist and aa couple weeks ago it refused to sync them anymore. Now I have no playable offline music on my iPhone. Whenever I try to press the sync check box it just unchecks it imme...
Joe
Community Legend
862 Views
7 replies
0 likes
Hey! For some reason I can't synch my local files to my iPhone. It worked fine a while ago but then everything stopped working now when I'm trying to synch it just stays on Pending without anything happening. Does anyone now why this is happening?
Casual Listener
Hey! For some reason I can't synch my local files to my iPhone. It worked fine a while ago but then everything stopped working now when I'm trying to synch it just stays on Pending without anything h...
SteelNote
Casual Listener
477 Views
3 replies
0 likes
When I plugged my ipod into spotify it doesnt appear under the devices in the window. Meaning I can't sync any of my songs onto my ipod. How do I fix this?
Newbie
When I plugged my ipod into spotify it doesnt appear under the devices in the window. Meaning I can't sync any of my songs onto my ipod. How do I fix this?
Taylor
Community Legend
1172 Views
3 replies
0 likes
I keep getting a missing dependencies error message any advice?
Newbie
I keep getting a missing dependencies error message any advice?
Joe
Community Legend
387 Views
1 replies
0 likes
I have a weird problem that the songs on my phone downloading very slow on WIFI, and when I'm switching to 3G it downloading fast. It doesn't make any sense.
Gig Goer
I have a weird problem that the songs on my phone downloading very slow on WIFI, and when I'm switching to 3G it downloading fast. It doesn't make any sense.
Joe
Community Legend
4410 Views
2 replies
1 likes
Dear Spotify, I've been trying to sync my local files to my phone. When I add them to a playlist, they even appear on my phone. But when I try to play them, It's doesn't do anything. It seems like it won't 'load' the song (even though I put the offli...
Newbie
Dear Spotify, I've been trying to sync my local files to my phone. When I add them to a playlist, they even appear on my phone. But when I try to play them, It's doesn't do anything. It se...
Adam
Roadie
655 Views
1 replies
0 likes
I recently encountered a problem where when I searched for songs on spotify on my phone they would be greyed out and when I click to play a song i get the message 'Premium Required' however I already have a ongoing premium subscription. I have checke...
Casual Listener
I recently encountered a problem where when I searched for songs on spotify on my phone they would be greyed out and when I click to play a song i get the message 'Premium Required' however I already...
Adam
Roadie
1148 Views
5 replies
0 likes