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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30721 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95445 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293867 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123781 Views

19 replies

38 likes

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Please help I can't get premium and spotify wont work on my Iphone 5

Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy the premium account tho but its not letting me get to the payment page...

Newbie

Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy...

Peter__

Community Legend

881 Views

1 replies

0 likes

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Re: No matter what I do, my playlists WON'T DOWNLOAD!

I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your playlist can be played offline

Casual Listener

I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your...

Joe

Community Legend

1341 Views

3 replies

0 likes

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iPhone sound not playing on my Bose

My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.

Regular

My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.

1213263143

Regular

3824 Views

6 replies

0 likes

Bose
IPHONE 4
iphone 5
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  • 6 replies
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Ipod is not showing up under "devices"

My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been unable to download any spotify music onto y ipod. I a...

Newbie

My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been un...

MichaelJerzak

Composer

701 Views

1 replies

0 likes

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Disconnection from wifi during sync

Hi everyone. I am not sure if it is just me which is encountering this issue. Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi always kicks off and it changes to 3G, this stops the sync and it is very frustra...

Music Fan

Hi everyone.   I am not sure if it is just me which is encountering this issue.    Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi al...

Croyman

Music Fan

1210 Views

5 replies

0 likes

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Seriously pissed off! Facebook sign in on IOS!!!

I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC.. I want to sign into the iPad NOT USING FACEBOOK - I have a seporate account for work on there. Im not signing ...

Casual Listener

I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC..   I want to sign into the iPad NOT USING FACEBOO...

Joe

Community Legend

598 Views

2 replies

0 likes

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Orphaned friends on Friends tab in iPad app (0.7.2)

I'm confused by how the old system of Spotify "friends" has been replaced by "followers/following" and now have an orphaned friend. Several years ago I became "friends" with a particular user. He still shows up in the Friends tab in the Spotify iPad ...

Newbie

I'm confused by how the old system of Spotify "friends" has been replaced by "followers/following" and now have an orphaned friend.   Several years ago I became "friends" with a particular u...

502 Views

0 replies

0 likes

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iPod touch won't synch

I have a the latest iPod Touch with iOS 6.1.3 (software up to date) and am paying for spotify premium. For the last week, I am unable to synch any songs onto my iPod. Please advise. Thanks!

Regular

I have a the latest iPod Touch with iOS 6.1.3 (software up to date) and am paying for spotify premium. For the last week, I am unable to synch any songs onto my iPod. Please advise. Thanks!

mbsolon

Regular

1051 Views

8 replies

0 likes

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Solved!! Is this the new design for iOS?

Hello. I have the newest spotify and my theme is different than my friends. My friends have the newest Spotify and it looks different. How do i change to to the default theme?

Casual Listener

Hello. I have the newest spotify and my theme is different than my friends. My friends have the newest Spotify and it looks different. How do i change to to the default theme?

MattSuda

Spotify Star

890 Views

3 replies

0 likes

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Solved!! Major Issue with IOS

IOS version 6.1.3 Carrier Verizon 1st I think this is a ridiculous way of asking for help. But your app does not work anymore on my iphone. A few days ago it worked fine then i downloaded the update and since then I click on the app it opens to a whi...

Casual Listener

IOS version 6.1.3  Carrier Verizon   1st I think this is a ridiculous way of asking for help.  But your app does not work anymore on my iphone.  A few days ago it worked fine ...

vjmitche

Casual Listener

1062 Views

4 replies

0 likes

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ipod can't connect to spotify

When i connect my ipod to my computer, spotify doesn't find my ipod. what should i do to sync my music to my ipod?

Casual Listener

When i connect my ipod to my computer, spotify doesn't find my ipod. what should i do to sync my music to my ipod?

Joe

Community Legend

441 Views

1 replies

0 likes

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IPOD CON SPOTIFY PREMIUM NO REPRODUCE MIS DESTACADAS EN MI AUTO AUDI A1.

Tengo Spotify Premium, la app en el Ipod y pude reproducir mis Destacadas, lo conecto al audio de mi Audi A1, lo reconoce y empieza a reproducir una de las canciones, PERO despues de unos cuantos minutos, se apaga el audio del Audi. Lo intenté varias...

Newbie

Tengo Spotify Premium, la app en el Ipod y pude reproducir mis Destacadas, lo conecto al audio de mi Audi A1, lo reconoce y empieza a reproducir una de las canciones, PERO despues de unos cuantos min...

726 Views

0 replies

0 likes

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Help! I can't download spotify to my iPad mini.

I had an iPhone and had spotify downloaded there. My iPhone got wet and died! I am subscribed to spotify premium , and I want to download it my mini now. It won't let me !! I when I go to the spotify app through Facebook it it says the address is inv...

Casual Listener

I had an iPhone and had spotify downloaded there. My iPhone got wet and died! I am subscribed to spotify premium , and I want to download it my mini now. It won't let me !! I when I go to the spotify...

user-removed

Not applicable

10204 Views

6 replies

0 likes

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Spotify closes at random intervals on iPad

I'm using an iPad running OS V6.1.3 with the premium Spotify application. Until a recent update on the app Spotify , iOS 0.7.2.26, remained reliable but recently , when managing playlists, the program closes with no warning or error messages. I can r...

Newbie

I'm using an iPad running OS V6.1.3 with the premium Spotify application. Until a recent update on the app Spotify , iOS 0.7.2.26, remained reliable but recently , when managing playlists, the progr...

meahtenoha

Spotify

825 Views

1 replies

0 likes

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Customization of playlists

On my Iphone, I would like to be able to put my playlists in order by artist. As of right now, I know no way to accomplish this. My playlists on my Iphone are soley in order by the order the songs were downloaded. It sucks. I hate having to scroll th...

Newbie

On my Iphone, I would like to be able to put my playlists in order by artist. As of right now, I know no way to accomplish this. My playlists on my Iphone are soley in order by the order the songs we...

Peter__

Community Legend

491 Views

1 replies

0 likes

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Solved!! My mp3s won't sync with iphone 5 from iMac

First off, I am a little irritated that I can't just email spotify for help. But I digress.. About a month ago, all my playlists stopped playing the songs in my playlists that were ones I owned. They show up, but there is no sound on my iPhone. They ...

Casual Listener

First off, I am a little irritated that I can't just email spotify for help.  But I digress..   About a month ago, all my playlists stopped playing the songs in my playlists that were o...

Peter__

Community Legend

1300 Views

3 replies

0 likes

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Solved!! Upgrading issues

I run Spotify Premium on an iPAD. When trying to install the latest verion the app locked and I can not open, close or uninstall. No contact can be established. I have restarded the iPAD without any imporvement. What to do now?

Casual Listener

I run Spotify Premium on an iPAD. When trying to install the latest verion the app locked and I can not open, close or uninstall. No contact can be established.   I have restarded the iPAD w...

Peter__

Community Legend

1174 Views

7 replies

0 likes

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If I sync songs in high quality will Spotify still stream the same songs in extreme when online?

I simply don't want to loose online bitrate when I play my synced songs just because my iPhone is running out of storage. Does anyone know how this works? Best regards, Fredrik

Casual Listener

I simply don't want to loose online bitrate when I play my synced songs just because my iPhone is running out of storage. Does anyone know how this works?   Best regards, Fr...

apagris

Casual Listener

2043 Views

5 replies

0 likes

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Re: Spotify won't open

I have the App on my iPhone and it opens to a white screen but never takes me to the actual app. After a while it just closes out of the app all together.

Newbie

I have the App on my iPhone and it opens to a white screen but never takes me to the actual app. After a while it just closes out of the app all together.

Joe

Community Legend

601 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Loading all playlists on every startup

--Latest ios & version of spotify on iphone 4s-- For the last few days Spotify has been starting up with all playlists shown as "Loading..." it takes a few minutes for all of them to load. It does this every time I start it. This is a dealbreaker for...

Casual Listener

--Latest ios & version of spotify on iphone 4s--   For the last few days Spotify has been starting up with all playlists shown as "Loading..." it takes a few minutes for all of them to l...

Peter__

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes