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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37114 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102582 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299113 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125805 Views

19 replies

38 likes

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Smartphone

I'm looking into getting a smart phone (not an iphone)...I've been "old school" all along and have never owned a smart phone...can you put spotify subscription on any smart phone or does it have to be an iphone? Thank you!!

Regular

I'm looking into getting a smart phone (not an iphone)...I've been "old school" all along and have never owned a smart phone...can you put spotify subscription on any smart phone or does it have to b...

haasnd

Regular

958 Views

4 replies

0 likes

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I still need HELP.

okay so I had my devices reset, but I am having the same problem. I am a Spotify Free User on an iPhone 5. Every time I try to sync a playlist (with mostly local files) for "available offline, it gives me the "only premium users" message on my comput...

Music Fan

okay so I had my devices reset, but I am having the same problem. I am a Spotify Free User on an iPhone 5. Every time I try to sync a playlist (with mostly local files) for "available offline, it giv...

StealthGC

Music Fan

725 Views

2 replies

0 likes

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iphone 4s app crashes

I have an iPhone 4s running ios 6.1.3. I recently upgraded to Spotify Premium so that I could listen to Spotify on my iPhone. The application crashes so routinely that the app is unusable. I have already tried the restarting the phone, reinstalling t...

Casual Listener

I have an iPhone 4s running ios 6.1.3.  I recently upgraded to Spotify Premium so that I could listen to Spotify on my iPhone.  The application crashes so routinely that the app is unusable...

Peter__

Community Legend

986 Views

3 replies

0 likes

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Subscribing to Spotify on IPad

I'm using both the Windows desktop and IPad versions. On the IPad I'm told that my 30 day trial has expired. How do I subscribe to the premium (Plus) version on my IPad?

Newbie

I'm using both the Windows desktop and IPad versions. On the IPad I'm told that my 30 day trial has expired. How do I subscribe to the premium (Plus) version on my IPad?

Liam

Community Legend

447 Views

1 replies

0 likes

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  • 1 replies
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Can anyone from Spotify answer this question? HELP!

Hi. In regards to the 3 devices maximum, I have a simple problem. I sold one of my previous devices that had offline content on it. I only have Spotify free. I got a new iPhone and it is my 4th device with Spotify. I can't sync any playlists. every t...

Music Fan

Hi. In regards to the 3 devices maximum, I have a simple problem. I sold one of my previous devices that had offline content on it. I only have Spotify free. I got a new iPhone and it is my 4th devic...

StealthGC

Music Fan

972 Views

3 replies

0 likes

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  • 0 likes

Trouble syncing

Hi all. I am having so much trouble with this that I think I might be crazy. I used to have a Toshiba laptop with Spotify, and was able to sync certain playlists to my iPhone and iPad. I had some for offline use, but was always able to get to every s...

Casual Listener

Hi all.  I am having so much trouble with this that I think I might be crazy.  I used to have a Toshiba laptop with Spotify, and was able to sync certain playlists to my iPhone and iPad. &n...

MichaelJerzak

Composer

639 Views

1 replies

0 likes

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iPhone 5

I have Spotify premium. When I add new songs to my playlist they won't download but they show the green arrow instantly as if they downloaded. I know it can't happen that fast. Then when I try to play them nothing happens. No error no music nothing. ...

Newbie

I have Spotify premium. When I add new songs to my playlist they won't download but they show the green arrow instantly as if they downloaded. I know it can't happen that fast. Then when I try to pla...

MichaelJerzak

Composer

424 Views

1 replies

0 likes

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Same here

Exact same problem. Causing me to go over my data limit! Costing me a fortune.

Newbie

Exact same problem. Causing me to go over my data limit! Costing me a fortune.

MichaelJerzak

Composer

429 Views

1 replies

0 likes

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  • 1 replies
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Unable to play track

Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?

Casual Listener

Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?

Joe

Community Legend

713 Views

1 replies

0 likes

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  • 1 replies
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I am paying for a service that I can't use

I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no one to contact!!!!!

Newbie

I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no...

Joe

Community Legend

593 Views

1 replies

0 likes

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Spotify Works With iOS 7 Beta

Spotify works just fine on iOS 7 beta if anyone was worried to test it out. I just want to let everyone know it works. Local track syncing works too. Have fun beta testers! UPDATE: I've tested Windows 7 & 8 and it allows local file syncing with iOS 7...

Spotify Star

Spotify works just fine on iOS 7 beta if anyone was worried to test it out.   I just want to let everyone know it works.   Local track syncing works too.   Have fun beta te...

grelca

Regular

15673 Views

25 replies

1 likes

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Spotify Premium on the IPHONE 4S

Hiya, I downloaded the premium app 2 weeks ago and it wont let me play any music!! I have 'offline mode' off I can search singers and click on to their album but it wont let me play any songs the only option i have is "Shuffle play", when i click thi...

Casual Listener

Hiya,   I downloaded the premium app 2 weeks ago and it wont let me play any music!!   I have 'offline mode' off   I can search singers and click on to their album but it w...

Joe

Community Legend

1116 Views

5 replies

0 likes

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Unable to play tracks on my iphone

Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5. I have the same account on my i-phone as PC where I signed up for the upgrade. I have also deleted and reinstalled the app and looged in and out...

Newbie

Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5.   I have the same account on my i-phone as PC where I signed up for the upgrade. &...

Joe

Community Legend

621 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Why won't my Spotify recommendations play in my iPad app?

Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. When I use my iPhone this doesn't happen - the play ...

Casual Listener

Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. ...

Taylor

Community Legend

2474 Views

6 replies

0 likes

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  • 6 replies
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Please help I can't get premium and spotify wont work on my Iphone 5

Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy the premium account tho but its not letting me get to the payment page...

Newbie

Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy...

Peter__

Community Legend

902 Views

1 replies

0 likes

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Re: No matter what I do, my playlists WON'T DOWNLOAD!

I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your playlist can be played offline

Casual Listener

I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your...

Joe

Community Legend

1365 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPhone sound not playing on my Bose

My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.

Regular

My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.

1213263143

Regular

3886 Views

6 replies

0 likes

Bose
IPHONE 4
iphone 5
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  • 6 replies
  • 0 likes

Ipod is not showing up under "devices"

My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been unable to download any spotify music onto y ipod. I a...

Newbie

My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been un...

MichaelJerzak

Composer

720 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Disconnection from wifi during sync

Hi everyone. I am not sure if it is just me which is encountering this issue. Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi always kicks off and it changes to 3G, this stops the sync and it is very frustra...

Music Fan

Hi everyone.   I am not sure if it is just me which is encountering this issue.    Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi al...

Croyman

Music Fan

1229 Views

5 replies

0 likes

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Seriously pissed off! Facebook sign in on IOS!!!

I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC.. I want to sign into the iPad NOT USING FACEBOOK - I have a seporate account for work on there. Im not signing ...

Casual Listener

I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC..   I want to sign into the iPad NOT USING FACEBOO...

Joe

Community Legend

623 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes