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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45247 Views

45 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111807 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1971 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

303005 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128902 Views

19 replies

38 likes

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Can anyone from Spotify answer this question? HELP!

Hi. In regards to the 3 devices maximum, I have a simple problem. I sold one of my previous devices that had offline content on it. I only have Spotify free. I got a new iPhone and it is my 4th device with Spotify. I can't sync any playlists. every t...

Music Fan

Hi. In regards to the 3 devices maximum, I have a simple problem. I sold one of my previous devices that had offline content on it. I only have Spotify free. I got a new iPhone and it is my 4th devic...

StealthGC

Music Fan

985 Views

3 replies

0 likes

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Trouble syncing

Hi all. I am having so much trouble with this that I think I might be crazy. I used to have a Toshiba laptop with Spotify, and was able to sync certain playlists to my iPhone and iPad. I had some for offline use, but was always able to get to every s...

Casual Listener

Hi all.  I am having so much trouble with this that I think I might be crazy.  I used to have a Toshiba laptop with Spotify, and was able to sync certain playlists to my iPhone and iPad. &n...

MichaelJerzak

Composer

648 Views

1 replies

0 likes

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iPhone 5

I have Spotify premium. When I add new songs to my playlist they won't download but they show the green arrow instantly as if they downloaded. I know it can't happen that fast. Then when I try to play them nothing happens. No error no music nothing. ...

Newbie

I have Spotify premium. When I add new songs to my playlist they won't download but they show the green arrow instantly as if they downloaded. I know it can't happen that fast. Then when I try to pla...

MichaelJerzak

Composer

433 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Same here

Exact same problem. Causing me to go over my data limit! Costing me a fortune.

Newbie

Exact same problem. Causing me to go over my data limit! Costing me a fortune.

MichaelJerzak

Composer

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Unable to play track

Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?

Casual Listener

Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?

Joe

Community Legend

724 Views

1 replies

0 likes

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I am paying for a service that I can't use

I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no one to contact!!!!!

Newbie

I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no...

Joe

Community Legend

633 Views

1 replies

0 likes

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Spotify Works With iOS 7 Beta

Spotify works just fine on iOS 7 beta if anyone was worried to test it out. I just want to let everyone know it works. Local track syncing works too. Have fun beta testers! UPDATE: I've tested Windows 7 & 8 and it allows local file syncing with iOS 7...

Spotify Star

Spotify works just fine on iOS 7 beta if anyone was worried to test it out.   I just want to let everyone know it works.   Local track syncing works too.   Have fun beta te...

grelca

Regular

15841 Views

25 replies

1 likes

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Spotify Premium on the IPHONE 4S

Hiya, I downloaded the premium app 2 weeks ago and it wont let me play any music!! I have 'offline mode' off I can search singers and click on to their album but it wont let me play any songs the only option i have is "Shuffle play", when i click thi...

Casual Listener

Hiya,   I downloaded the premium app 2 weeks ago and it wont let me play any music!!   I have 'offline mode' off   I can search singers and click on to their album but it w...

Joe

Community Legend

1148 Views

5 replies

0 likes

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Unable to play tracks on my iphone

Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5. I have the same account on my i-phone as PC where I signed up for the upgrade. I have also deleted and reinstalled the app and looged in and out...

Newbie

Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5.   I have the same account on my i-phone as PC where I signed up for the upgrade. &...

Joe

Community Legend

642 Views

1 replies

0 likes

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Solved!! Why won't my Spotify recommendations play in my iPad app?

Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. When I use my iPhone this doesn't happen - the play ...

Casual Listener

Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. ...

Taylor

Community Legend

2514 Views

6 replies

0 likes

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Please help I can't get premium and spotify wont work on my Iphone 5

Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy the premium account tho but its not letting me get to the payment page...

Newbie

Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy...

Peter__

Community Legend

917 Views

1 replies

0 likes

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Re: No matter what I do, my playlists WON'T DOWNLOAD!

I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your playlist can be played offline

Casual Listener

I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your...

Joe

Community Legend

1377 Views

3 replies

0 likes

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iPhone sound not playing on my Bose

My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.

Regular

My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.

1213263143

Regular

3924 Views

6 replies

0 likes

Bose
IPHONE 4
iphone 5
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  • 6 replies
  • 0 likes

Ipod is not showing up under "devices"

My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been unable to download any spotify music onto y ipod. I a...

Newbie

My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been un...

MichaelJerzak

Composer

723 Views

1 replies

0 likes

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Disconnection from wifi during sync

Hi everyone. I am not sure if it is just me which is encountering this issue. Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi always kicks off and it changes to 3G, this stops the sync and it is very frustra...

Music Fan

Hi everyone.   I am not sure if it is just me which is encountering this issue.    Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi al...

Croyman

Music Fan

1245 Views

5 replies

0 likes

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Seriously pissed off! Facebook sign in on IOS!!!

I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC.. I want to sign into the iPad NOT USING FACEBOOK - I have a seporate account for work on there. Im not signing ...

Casual Listener

I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC..   I want to sign into the iPad NOT USING FACEBOO...

Joe

Community Legend

634 Views

2 replies

0 likes

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Orphaned friends on Friends tab in iPad app (0.7.2)

I'm confused by how the old system of Spotify "friends" has been replaced by "followers/following" and now have an orphaned friend. Several years ago I became "friends" with a particular user. He still shows up in the Friends tab in the Spotify iPad ...

Newbie

I'm confused by how the old system of Spotify "friends" has been replaced by "followers/following" and now have an orphaned friend.   Several years ago I became "friends" with a particular u...

522 Views

0 replies

0 likes

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iPod touch won't synch

I have a the latest iPod Touch with iOS 6.1.3 (software up to date) and am paying for spotify premium. For the last week, I am unable to synch any songs onto my iPod. Please advise. Thanks!

Regular

I have a the latest iPod Touch with iOS 6.1.3 (software up to date) and am paying for spotify premium. For the last week, I am unable to synch any songs onto my iPod. Please advise. Thanks!

mbsolon

Regular

1126 Views

8 replies

0 likes

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Solved!! Is this the new design for iOS?

Hello. I have the newest spotify and my theme is different than my friends. My friends have the newest Spotify and it looks different. How do i change to to the default theme?

Casual Listener

Hello. I have the newest spotify and my theme is different than my friends. My friends have the newest Spotify and it looks different. How do i change to to the default theme?

MattSuda

Spotify Star

938 Views

3 replies

0 likes

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Solved!! Major Issue with IOS

IOS version 6.1.3 Carrier Verizon 1st I think this is a ridiculous way of asking for help. But your app does not work anymore on my iphone. A few days ago it worked fine then i downloaded the update and since then I click on the app it opens to a whi...

Casual Listener

IOS version 6.1.3  Carrier Verizon   1st I think this is a ridiculous way of asking for help.  But your app does not work anymore on my iphone.  A few days ago it worked fine ...

vjmitche

Casual Listener

1149 Views

4 replies

0 likes

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  • 0 likes