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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

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Playlist tracks all there on my mac but missing on my devices... any help please??

Hey, on my mac all of my playlists have got all of the tracks right there and I can play them no worries. But there's heaps missing on every single one of the playlists on my ipad & other devices (like maybe, 15 tracks on each playlist). Why are ther...

Casual Listener

  Hey, on my mac all of my playlists have got all of the tracks right there and I can play them no worries. But there's heaps missing on every single one of the playlists on my ipad & othe...

oduibhir

Music Fan

1087 Views

2 replies

1 likes

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  • 2 replies
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Spotify crashes

Hello everyone,Since yesterday the app won't open on my iphone v6.1 the screen just stays white with the black stripe on top. Is there any known bug or is it just me?Thanks!

Regular

Hello everyone, Since yesterday the app won't open on my iphone v6.1 the screen just stays white with the black stripe on top. Is there any known bug or is it just me? Thanks!

vserranoa

Regular

962 Views

5 replies

0 likes

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Solved!! Browse not available in UK ios app

Hi, I am a premium spotify user and it does not seem like the browse option in the IOS is available in the UK. Anyone else with the same issue?

Casual Listener

Hi, I am a premium spotify user and it does not seem like the browse option in the IOS is available in the UK. Anyone else with the same issue?

Philtrr

Casual Listener

1085 Views

2 replies

0 likes

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Song name in speaker device

Hi, I'm using spotify in an iphone connected to music player (Volkswagen RNS510). With regular Apple player i can see the name of the singer and the song, but with spotify always say "spotify", how can i change it? Thanks, regards.

Casual Listener

Hi,   I'm using spotify in an iphone connected to music player (Volkswagen RNS510). With regular Apple player i can see the name of the singer and the song, but with spotify always say "spot...

Joe

Community Legend

767 Views

2 replies

0 likes

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Syncing Local Files??????

some of the songs i have on my laptop that i added to a playlist my phone wont sync with or pick up

Newbie

some of the songs i have on my laptop that i added to a playlist my phone wont sync with or pick up 

Taylor

Community Legend

483 Views

1 replies

0 likes

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  • 1 replies
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Music disappearing with the business winds??

Sooooooo.... Just started up a premium account with spotify becuase I like having on demand music. One of my jams is 'Llove' by 'Kaskade'. Went to play it for a friend the other day and it was.... magically, not in my playlist any more. Hmmmm, I figu...

Newbie

Sooooooo.... Just started up a premium account with spotify becuase I like having on demand music.  One of my jams is 'Llove' by 'Kaskade'.  Went to play it for a friend the other day and i...

Joe

Community Legend

600 Views

1 replies

0 likes

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  • 1 replies
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Show Related Music gone from Player in 0.7.2

I have 0.7.1.23 and when playing a song it will show related songs below, and alow a "fast preview" of those songs too, my girlfriend has 0.7.2.26 and it seems gone there. This is a fantastic feature I use all the time, but I fin no reference at all ...

Newbie

I have 0.7.1.23 and when playing a song it will show related songs below, and alow a "fast preview" of those songs too, my girlfriend has 0.7.2.26 and it seems gone there. This is a fantastic feature...

robzim737

Community Legend

738 Views

1 replies

0 likes

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Some songs will sync, others won't...

Just recently, I've noticed that some of my songs that I had imported into the "Local Playlist" on my laptop won't play on my iPod touch 4th gen. The songs work when I play them from the laptop but not on the iPod. I go to play the songs and it comes...

Casual Listener

Just recently, I've noticed that some of my songs that I had imported into the "Local Playlist" on my laptop won't play on my iPod touch 4th gen. The songs work when I play them from the laptop but n...

Adam

Roadie

2861 Views

8 replies

0 likes

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Won't work

I've paired for it and it has processed. I spent yesterday messing with it and writing a support form. I have logged in and out and given it 24 hours it still won't work. Seeing as my account has already been charged and I am unable up use this I am ...

Casual Listener

I've paired for it and it has processed. I spent yesterday messing with it and writing a support form. I have logged in and out and given it 24 hours it still won't work. Seeing as my account has alr...

Peter__

Community Legend

1360 Views

6 replies

0 likes

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Solved!! iphone 5 usb sync issues

hey, Im new to spotify and i upgraded to premium account. i was wondering is there any way to get my iphone 5 to sync via usb?? because it takes hours to sync playlists via wifi and if i cant find a faster way there is no point in having a premium ac...

Casual Listener

hey, Im new to spotify and i upgraded to premium account. i was wondering is there any way to get my iphone 5 to sync via usb?? because it takes hours to sync playlists via wifi and if i cant f...

Peter__

Community Legend

3549 Views

5 replies

0 likes

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My credit card had expired, playlists gone for good?

If I enter the new credit card info will I get all my playlists back ? I would be so annoyed to have to redo them!Thanks

Newbie

If I enter the new credit card info will I get all my playlists back ? I would be so annoyed to have to redo them! Thanks

Peter__

Community Legend

1154 Views

1 replies

0 likes

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Solved!! Spotify on ipad

My spotify is not snorkling on my Ipad2 anymore. Hos do i fiixit???? Presse help... I ned it back. I have spotify premium.

Casual Listener

My spotify is not snorkling on my Ipad2 anymore. Hos do i fiixit???? Presse help... I ned it back. I have spotify premium.

Annbeate86

Casual Listener

873 Views

4 replies

0 likes

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Spotify is empty and it is not possible to press any buttons

When I open spotify on my IPAD 2 it is now empty and i Can´t press any buttons. I´ve tried to reinstall the app. It happened suddenly some weeks ago and i´ve tried hard since to connect.

Newbie

When I open spotify on my IPAD 2 it is now empty and i Can´t press any buttons. I´ve tried to reinstall  the app. It happened suddenly some weeks ago and i´ve tried hard since to connect. ...

Liam

Community Legend

581 Views

1 replies

0 likes

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Solved!! about ipod touch

I would like to know to pass the songs for the ipod I have to buy the premium version? thank u

Regular

I would like to know to pass the songs for the ipod I have to buy the premium version? thank u

angelicausa2006

Regular

883 Views

2 replies

0 likes

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Solved!! Songs on 1 of playlist dosnt exist i ofline mode

I got about 10 ofline list and the all work in both of/online mode but ONE. All song are there in online but when i put my iphone in ofline mode all songs disepeare and instead of the songs there is a arrow cirkling around and it dont stop. I have tr...

Regular

I got about 10 ofline list and the all work in both of/online mode but ONE. All song are there in online but when i put my iphone in ofline mode all songs disepeare and instead of the songs th...

Innuendo_no1

Regular

2000 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Spotify on ipad wont work!! Help!!

I have a premium account on pc but spotify on ipad will not let me listen music!! It says i need premium!!

Visitor

I have a premium account on pc but spotify on ipad will not let me listen music!! It says i need premium!!

Soezie-Q

Casual Listener

6168 Views

14 replies

0 likes

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  • 14 replies
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Unable to log in on I phone 4

Hi, I am unable to login to spotify on my i phone anymore. I deleted the app. Re-installed, changed facebook password, changed it back. Stuck!!! please help! Tnx

Newbie

Hi, I am unable to login to spotify on my i phone anymore.  I deleted the app. Re-installed, changed facebook password, changed it back. Stuck!!! please help! Tnx

Joe

Community Legend

468 Views

1 replies

0 likes

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  • 1 replies
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Problem with premium spotify

Hi, my premium spotify on my iPhone has stopped working. Can anyone help? I've lost all my playlists!

Newbie

Hi, my premium spotify on my iPhone has stopped working. Can anyone help? I've lost all my playlists!

Joe

Community Legend

643 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

????

I just paid for a premium account but its still only letting me skip 5 songs and I can't select albums and play songs bc it's saying I'm not a premium user but I am

Newbie

I just paid for a premium account but its still only letting me skip 5 songs and I can't select albums and play songs bc it's saying I'm not a premium user but I am

Peter__

Community Legend

498 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify trial lasts longer

I have the 48 hour trial for spotify. One day a friend said that if you set your system date a few years back your spotify trial would last longer. So I tried. It didn't work so i did set it back. Now it says 10000 days left.(see the attachment.) So ...

Visitor

I have the 48 hour trial for spotify. One day a friend said that if you set your system date a few years back your spotify trial would last longer. So I tried. It didn't work so i did set it back. No...

Peter__

Community Legend

1474 Views

1 replies

0 likes

  • 1474 Views
  • 1 replies
  • 0 likes