Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
234735 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
116266 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
445054 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304673 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Exact same problem. Causing me to go over my data limit! Costing me a fortune.
Exact same problem. Causing me to go over my data limit! Costing me a fortune.
Composer
444 Views
1 replies
0 likes
Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?
Hello. Im actually paying for the premium account and I cant seem to play a whole track without it "unable to play track". How an i solve this problem? Should i cancel my subscription?
Community Legend
728 Views
1 replies
0 likes
I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no one to contact!!!!!
I have paid for spotify premium for a few months. Two months ago i switched phones and carriers. I can't remember my login info for spotify so i am paying for something i can't access and there is no...
Community Legend
640 Views
1 replies
0 likes
Spotify works just fine on iOS 7 beta if anyone was worried to test it out. I just want to let everyone know it works. Local track syncing works too. Have fun beta testers! UPDATE: I've tested Windows 7 & 8 and it allows local file syncing with iOS 7...
Spotify works just fine on iOS 7 beta if anyone was worried to test it out. I just want to let everyone know it works. Local track syncing works too. Have fun beta te...
Regular
15887 Views
25 replies
1 likes
Hiya, I downloaded the premium app 2 weeks ago and it wont let me play any music!! I have 'offline mode' off I can search singers and click on to their album but it wont let me play any songs the only option i have is "Shuffle play", when i click thi...
Hiya, I downloaded the premium app 2 weeks ago and it wont let me play any music!! I have 'offline mode' off I can search singers and click on to their album but it w...
Community Legend
1157 Views
5 replies
0 likes
Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5. I have the same account on my i-phone as PC where I signed up for the upgrade. I have also deleted and reinstalled the app and looged in and out...
Hi, I just paid 4.99 £ and upgraded to Soptify premium, but am unable to play any tracks on my i-phone 5. I have the same account on my i-phone as PC where I signed up for the upgrade. &...
Community Legend
643 Views
1 replies
0 likes
Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. When I use my iPhone this doesn't happen - the play ...
Recently got an iPad and when I get an emailed recommendation list from Spotify and click the play link it doesn't open my app. Instead it opens Safari and tries to make me login to the web player. ...
Community Legend
2520 Views
6 replies
0 likes
Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy the premium account tho but its not letting me get to the payment page...
Ok so IM in china for school and love my music. But I can only get spotify to work on my Mac laptop and it plays like its a premium account but its not so that's ok. I want to buy...
Community Legend
917 Views
1 replies
0 likes
I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your playlist can be played offline
I have some of my tracks synced but others won't. I switch it off and back on an it gets so far and then stops. It just shows an orange exclamation point? It's pretty inconvenient when only half your...
Community Legend
1380 Views
3 replies
0 likes
My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.
My iPod touch works with my Bose player, but my new iPhones 4 & 5 do not. Both have Spotify Premium installed.
Regular
3934 Views
6 replies
0 likes
My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been unable to download any spotify music onto y ipod. I a...
My ipod is 8GB. I have tried to get my tracks from spotify on my computer to my spotify app on my ipod. My problem is that my ipod is not showing up under "devices" like it should, and I have been un...
Composer
723 Views
1 replies
0 likes
Hi everyone. I am not sure if it is just me which is encountering this issue. Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi always kicks off and it changes to 3G, this stops the sync and it is very frustra...
Hi everyone. I am not sure if it is just me which is encountering this issue. Whenever I try to sync my playlists from my computer to play offline on my mobile the wifi al...
Music Fan
1250 Views
5 replies
0 likes
I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC.. I want to sign into the iPad NOT USING FACEBOOK - I have a seporate account for work on there. Im not signing ...
I signed up for spotify premium trial on my PC... but i want to use my iPad mainly. when i signed up i logged in using Facebook on the PC.. I want to sign into the iPad NOT USING FACEBOO...
Community Legend
640 Views
2 replies
0 likes
I'm confused by how the old system of Spotify "friends" has been replaced by "followers/following" and now have an orphaned friend. Several years ago I became "friends" with a particular user. He still shows up in the Friends tab in the Spotify iPad ...
I'm confused by how the old system of Spotify "friends" has been replaced by "followers/following" and now have an orphaned friend. Several years ago I became "friends" with a particular u...
523 Views
0 replies
0 likes
I have a the latest iPod Touch with iOS 6.1.3 (software up to date) and am paying for spotify premium. For the last week, I am unable to synch any songs onto my iPod. Please advise. Thanks!
I have a the latest iPod Touch with iOS 6.1.3 (software up to date) and am paying for spotify premium. For the last week, I am unable to synch any songs onto my iPod. Please advise. Thanks!
Regular
1139 Views
8 replies
0 likes
Hello. I have the newest spotify and my theme is different than my friends. My friends have the newest Spotify and it looks different. How do i change to to the default theme?
Hello. I have the newest spotify and my theme is different than my friends. My friends have the newest Spotify and it looks different. How do i change to to the default theme?
Spotify Star
944 Views
3 replies
0 likes
IOS version 6.1.3 Carrier Verizon 1st I think this is a ridiculous way of asking for help. But your app does not work anymore on my iphone. A few days ago it worked fine then i downloaded the update and since then I click on the app it opens to a whi...
IOS version 6.1.3 Carrier Verizon 1st I think this is a ridiculous way of asking for help. But your app does not work anymore on my iphone. A few days ago it worked fine ...
Casual Listener
1161 Views
4 replies
0 likes
When i connect my ipod to my computer, spotify doesn't find my ipod. what should i do to sync my music to my ipod?
When i connect my ipod to my computer, spotify doesn't find my ipod. what should i do to sync my music to my ipod?
Community Legend
472 Views
1 replies
0 likes
Tengo Spotify Premium, la app en el Ipod y pude reproducir mis Destacadas, lo conecto al audio de mi Audi A1, lo reconoce y empieza a reproducir una de las canciones, PERO despues de unos cuantos minutos, se apaga el audio del Audi. Lo intenté varias...
Tengo Spotify Premium, la app en el Ipod y pude reproducir mis Destacadas, lo conecto al audio de mi Audi A1, lo reconoce y empieza a reproducir una de las canciones, PERO despues de unos cuantos min...
753 Views
0 replies
0 likes
I had an iPhone and had spotify downloaded there. My iPhone got wet and died! I am subscribed to spotify premium , and I want to download it my mini now. It won't let me !! I when I go to the spotify app through Facebook it it says the address is inv...
I had an iPhone and had spotify downloaded there. My iPhone got wet and died! I am subscribed to spotify premium , and I want to download it my mini now. It won't let me !! I when I go to the spotify...
Not applicable
10380 Views
6 replies
0 likes
