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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37141 Views
  • 15 replies
  • 36 likes
  • 37141 Views
  • 15 replies
  • 36 likes

Solved!! Could not sync playlists fix

Hi My playlists won't sync to my iphone. It usually work very well but nothing is helping. Re logging in etc?!!! Help! thanks

  • Casual Listener
  • Hi    My playlists won't sync to my iphone.    It usually work very well but nothing is helping. Re logging in etc?!!!   Help!   thanks
  • kbackstr
  • Regular
  • 1722 Views
  • 20 replies
  • 0 likes
  • 1722 Views
  • 20 replies
  • 0 likes

AIDE SVP

J'aimerais avoir la pochette des albums qui s'affiche dans ma playlist comme sur l'application tunigo. Comment faire???Tunigo est bien mais pas de version française...Merci

  • Casual Listener
  • J'aimerais avoir la pochette des albums qui s'affiche dans ma playlist comme sur l'application tunigo. Comment faire??? Tunigo est bien mais pas de version française... Merci
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

PLEASE HELP

OK, I downloaded spotify on my PC, I logged in with my info, even purchased "Premium" now, what happened when i tried to sync my songs to ipod, all 3000 itunes from my sisters list (its her computer) got synced. Somehow, I was able to delete all of i...

  • Casual Listener
  • OK, I downloaded spotify on my PC, I logged in with my info, even purchased "Premium" now, what happened when i tried to sync my songs to ipod, all 3000 itunes from my sisters list (its her computer)...
  • Peter__
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Starred songs not on my iPhone App

I have over 500 starred songs on my computer application of Spotify, but on my iPhone app, it's only showing that I have 3! Any ideas on how to fix this?

  • Regular
  • I have over 500 starred songs on my computer application of Spotify, but on my iPhone app, it's only showing that I have 3!  Any ideas on how to fix this?
  • SAGA41
  • Regular
  • 1197 Views
  • 8 replies
  • 0 likes
  • 1197 Views
  • 8 replies
  • 0 likes

Solved!! Playlists on ipad

I have a Paid spotify account - quick question about play lists. If I create them on one device (say my ipad) - should I be able to see them on all the other devices I have (like my phone) - I'm sure this works from PC/Mac to device, but if I actuall...

  • Casual Listener
  • ...ure this works from PC/Mac to device, but if I actually created the playlist on another device, it seems to be not be shared Doesn't seem to matter what I set the public/collaborative settings to - t...
  • Liam
  • Community Legend
  • 563 Views
  • 4 replies
  • 0 likes
  • 563 Views
  • 4 replies
  • 0 likes

Sync

Hi! I'm having trouble syncing my iPhone. The sync seems to pause for days. How can I successfully sync a whole playlist?

  • Visitor
  • Hi! I'm having trouble syncing my iPhone. The sync seems to pause for days. How can I successfully sync a whole playlist?
  • Peter__
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

iPhone playlists won't sync offline

I've tried all the suggestions in the forums!! But my playlists won't sync... This is so frustrating, please help.iPhone 4Swith latest iOS update and latest spotify

  • Casual Listener
  • I've tried all the suggestions in the forums!! But my playlists won't sync... This is so frustrating, please help. iPhone 4S with latest iOS update and latest spotify
  • Peter__
  • Community Legend
  • 1641 Views
  • 3 replies
  • 0 likes
  • 1641 Views
  • 3 replies
  • 0 likes

Spotify update on iPhone - battery draining rapidly

Hi, I had an App Store update of Spotify on Monday since since then my iPhone 4S battery is draining at 15-20% per hour, to the point where I've had to stop using the app. I haven't changed any settings and have been using Spotify for a number of mon...

  • Casual Listener
  • Hi,   I had an App Store update of Spotify on Monday since since then my iPhone 4S battery is draining at 15-20% per hour, to the point where I've had to stop using the app.  I haven't ...
  • spopy
  • Regular
  • 15655 Views
  • 61 replies
  • 3 likes
  • 15655 Views
  • 61 replies
  • 3 likes

se pausa reproducciòn iphone 4

Ayuda!!! Haber si alguien me echar un cable. Cuando se reproduce una canción en Iphone se pausa al minuto y medio. Si avanzas o cambias de canción sigue pero al de otro minuto y medio vuelve a pausar. En PC funciona normal. Gracias.

  • Newbie
  • Ayuda!!! Haber si alguien me echar un cable. Cuando se reproduce una canción en Iphone se pausa al minuto y medio. Si avanzas o cambias de canción sigue pero al de otro minuto y medio vuelve a paus...
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

"Only Premium users can stream on demand"

The title of this post comes up ("Only premium users can stream on demand") when I try to access my spotifuggle play list on my iPod. Do I need a Spotify Premium membership to have access to my playlists on my iPod? It gives me the ability to use the...

  • Newbie
  •      The title of this post comes up ("Only premium users can stream on demand") when I try to access my spotifuggle play list on my iPod. Do I need a Spotify Premium membership to h...
  • Peter__
  • Community Legend
  • 2136 Views
  • 3 replies
  • 0 likes
  • 2136 Views
  • 3 replies
  • 0 likes

Take Me - Original Mix -- Tiesto

I had the song on my starred playlist on my iphone and a few days ago it disappeared. I noticed on my desktop spotify it was there, so i unstarred and restarred it and it still isnt showing up on my phone. I tested a different track and it was just a...

  • Newbie
  • I had the song on my starred playlist on my iphone and a few days ago it disappeared.  I noticed on my desktop spotify it was there, so i unstarred and restarred it and it still isnt showing up ...
  • user-removed
  • Not applicable
  • 447 Views
  • 1 replies
  • 1 likes
  • 447 Views
  • 1 replies
  • 1 likes

Music stops after 1 min (iPhone)

I have read almost all the anwsers without any luck and to be honest Im getting pretty tired of this **bleep** since Im paying 99 SEK every month for this.So for 2weeks I've had the same problem, my tracks starts playing but stops again at 1 minute, ...

  • Casual Listener
  • I have read almost all the anwsers without any luck and to be honest Im getting pretty tired of this **bleep** since Im paying 99 SEK every month for this. So for 2weeks I've had the same problem,...
  • pm444
  • Music Fan
  • 915 Views
  • 2 replies
  • 2 likes
  • 915 Views
  • 2 replies
  • 2 likes

iPod Touch

I was thinking about getting an iPod Touch and using it with a Spotify permium to synch offline playlists with so I can have some access to playlists on the go. I have read that the newer spotify desktop app has issues with the lightening connection ...

  • Visitor
  • I was thinking about getting an iPod Touch and using it with a Spotify permium to synch offline playlists with so I can have some access to playlists on the go. I have read that the newer spotify des...
  • smelico
  • Community Legend
  • 1268 Views
  • 1 replies
  • 0 likes
  • 1268 Views
  • 1 replies
  • 0 likes

Unable to delete playlist on iPhone

Hi, I have a playlist/nested folder showing on my iPhone and not on the Desktop client, it's called iTunes (1) with an iTunes playlist inside. When I try to delete it the app crashes, I have re-installed and tried on two devices. I've seen from previ...

  • Newbie
  • Hi,   I have a playlist/nested folder showing on my iPhone and not on the Desktop client, it's called iTunes (1) with an iTunes playlist inside. When I try to delete it the app crashes, I ha...
  • peterpalethorpe
  • Regular
  • 866 Views
  • 2 replies
  • 0 likes
  • 866 Views
  • 2 replies
  • 0 likes

Playlist gone!!!

I recently let someone make a new account with spotify and they signed in on my I phone app and now when I log into my account all my playlist are gone !!!! What happened? And what can I do?

  • Newbie
  • I recently let someone make a new account with spotify and they signed in on my I phone app and now when I log into my account all my playlist are gone !!!! What happened? And what can I do?
  • Taylor
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Solved!! Radio on iOS 6 Spotify broken.

For some reason I can't use the radio feature on my iPhone 5. There's no spinning circle, nothing to indicate that it's loading anything. I have uninstalled and reinstalled the app to no avail. I'm hoping someone can shed some light on this issue ple...

  • Newbie
  • For some reason I can't use the radio feature on my iPhone 5. There's no spinning circle, nothing to indicate that it's loading anything. I have uninstalled and reinstalled the app to no avail. I'm h...
  • user-removed
  • Not applicable
  • 19424 Views
  • 65 replies
  • 2 likes
  • 19424 Views
  • 65 replies
  • 2 likes

Remove friend from IOS Spotfiy App

Hi, I'm trying to remove a friend I have on my Spotify account on my iPhone. This account is not assosiated with Facebook, its a regular spotfy account. On my desktop Spotfiy application I've already removed my friend from people I follow, but for so...

  • Casual Listener
  • Hi,   I'm trying to remove a friend I have on my Spotify account on my iPhone. This account is not assosiated with Facebook, its a regular spotfy account. On my desktop Spotfiy application I'v...
  • Captbrim
  • Regular
  • 2305 Views
  • 16 replies
  • 2 likes
  • 2305 Views
  • 16 replies
  • 2 likes

lo nuevo

Hoy ha desaparecido la pestaña "lo nuevo" de mi spotify premium. Ya no puedo escuchar "lo nuevo" o lo que está sonando ahora. Me ha salido una pestaña nueva que pone "descubrir" en sustitución de "lo nuevo". Cómo puedo recuperar nla pestaña de lo nue...

  • Newbie
  • Hoy ha desaparecido la pestaña "lo nuevo" de mi spotify premium. Ya no puedo escuchar "lo nuevo" o lo que está sonando ahora. Me ha salido una pestaña nueva que pone "descubrir" en sustitución de "lo...
  • Peter__
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Spotify Offline iPhone different accounts?

Hello! I'm wondering if I can sync offline to two different accounts with the same device. What I mean is if I login to account 1 sync all the songs in my playlist so I can listen to them offline then I login in on account 2 on the same iPhone do I h...

  • Newbie
  • Hello!   I'm wondering if I can sync offline to two different accounts with the same device.    What I mean is if I login to account 1 sync all the songs in my playlist so I ca...
  • MichaelJerzak
  • Composer
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Pochette album

Comment faire pour avoir les pochettes album dans playlist sur iphone?Merci

  • Casual Listener
  • Comment faire pour avoir les pochettes album dans playlist sur iphone? Merci
  • 444 Views
  • 0 replies
  • 0 likes
  • 444 Views
  • 0 replies
  • 0 likes