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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

  • 30729 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

  • 293873 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

  • 123789 Views
  • 19 replies
  • 38 likes

Solved!! Major issue in iOS 7 beta 3...

Anytime volume is adjusted in beta 3, the app crashes immediately. Works fine up until then. Added note by MattSuda: Also -- the ability to re-arrange tracks (added in version 0.7.1) is not working in IOS 7 beta 3. When in "edit mode" the playlist vi...

Regular

Anytime volume is adjusted in beta 3, the app crashes immediately. Works fine up until then.   Added note by MattSuda:  Also -- the ability to re-arrange tracks (added in version 0.7....

Goodman

Spotify Legend

28555 Views

143 replies

21 likes

  • 28555 Views
  • 143 replies
  • 21 likes

Minor touch gesture problem with Spotify on the iPad

Spotify has the following slight but irritating problem when playing radio stations on the iPad. When the "now playing" screen is up and you quickly make the four-finger swipe up gesture to show the running applications, Spotify skips to the next tra...

Visitor

Spotify has the following slight but irritating problem when playing radio stations on the iPad.   When the "now playing" screen is up and you quickly make the four-finger swipe up gesture t...

lukeredpath

Casual Listener

773 Views

1 replies

1 likes

  • 773 Views
  • 1 replies
  • 1 likes

Spotify and iPod Touch

Ive got some problems with my wifi-connection (thunderstorm) so I havent been able to sync my offline playlists to my iPod Touch the last few days but then I realised that I can also sync my lists through the usb-connection but no. After a lot of tim...

Casual Listener

Ive got some problems with my wifi-connection (thunderstorm) so I havent been able to sync my offline playlists to my iPod Touch the last few days but then I realised that I can also sync my lists th...

Joe

Community Legend

757 Views

3 replies

0 likes

  • 757 Views
  • 3 replies
  • 0 likes

Local files will not sync to iphone 4s

I have tons of playlist and aa couple weeks ago it refused to sync them anymore. Now I have no playable offline music on my iPhone. Whenever I try to press the sync check box it just unchecks it immediately. Please help, I was about to go buy the Pre...

Regular

I have tons of playlist and aa couple weeks ago it refused to sync them anymore. Now I have no playable offline music on my iPhone. Whenever I try to press the sync check box it just unchecks it imme...

Joe

Community Legend

969 Views

7 replies

0 likes

  • 969 Views
  • 7 replies
  • 0 likes

Syncing Local Files

Hey! For some reason I can't synch my local files to my iPhone. It worked fine a while ago but then everything stopped working now when I'm trying to synch it just stays on Pending without anything happening. Does anyone now why this is happening?

Casual Listener

Hey! For some reason I can't synch my local files to my iPhone. It worked fine a while ago but then everything stopped working now when I'm trying to synch it just stays on Pending without anything h...

SteelNote

Casual Listener

528 Views

3 replies

0 likes

  • 528 Views
  • 3 replies
  • 0 likes

Ipod wont connect to spotify

When I plugged my ipod into spotify it doesnt appear under the devices in the window. Meaning I can't sync any of my songs onto my ipod. How do I fix this?

Newbie

When I plugged my ipod into spotify it doesnt appear under the devices in the window. Meaning I can't sync any of my songs onto my ipod. How do I fix this?

Taylor

Community Legend

1233 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Software not working

I keep getting a missing dependencies error message any advice?

Newbie

I keep getting a missing dependencies error message any advice?

Joe

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

spotify downloading songs very slow on wifi

I have a weird problem that the songs on my phone downloading very slow on WIFI, and when I'm switching to 3G it downloading fast. It doesn't make any sense.

Gig Goer

I have a weird problem that the songs on my phone downloading very slow on WIFI, and when I'm switching to 3G it downloading fast. It doesn't make any sense.

Joe

Community Legend

4472 Views

2 replies

1 likes

  • 4472 Views
  • 2 replies
  • 1 likes

Syncing local files to my iPhone 5

Dear Spotify, I've been trying to sync my local files to my phone. When I add them to a playlist, they even appear on my phone. But when I try to play them, It's doesn't do anything. It seems like it won't 'load' the song (even though I put the offli...

Newbie

Dear Spotify,   I've been trying to sync my local files to my phone. When I add them to a playlist, they even appear on my phone. But when I try to play them, It's doesn't do anything. It se...

Adam

Roadie

709 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

IOS premium account not playing

I recently encountered a problem where when I searched for songs on spotify on my phone they would be greyed out and when I click to play a song i get the message 'Premium Required' however I already have a ongoing premium subscription. I have checke...

Casual Listener

I recently encountered a problem where when I searched for songs on spotify on my phone they would be greyed out and when I click to play a song i get the message 'Premium Required' however I already...

Adam

Roadie

1412 Views

5 replies

0 likes

  • 1412 Views
  • 5 replies
  • 0 likes

iOS 7 Beta 4 FIXED

Because Spotify is so great, they got us an update that now fixes the crashing while changing volume on beta 4. Thank y'all, stay awesome!

Newbie

Because Spotify is so great, they got us an update that now fixes the crashing while changing volume on beta 4. Thank y'all, stay awesome!

Adam

Roadie

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Iphone

Warum habe ich auf meinem Iphone 2 GB Daten, wie kann ich diese reduzieren ???

Newbie

Warum habe ich auf meinem Iphone 2 GB Daten, wie kann ich diese reduzieren ???

Taylor

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Premium for Iphone 5/iMac not taking effect

Hey guys so i've just recently purchased premium for spotify! UNfortunately its coming up on both my iphone and imac application that i need to upgrade to premium? Any solutions to this would be great! And yes i have double checked my accounts and re...

Casual Listener

Hey guys so i've just recently purchased premium for spotify! UNfortunately its coming up on both my iphone and imac application that i need to upgrade to premium? Any solutions to this would be ...

Adam

Roadie

706 Views

5 replies

0 likes

  • 706 Views
  • 5 replies
  • 0 likes

Cannot sync local files from Spotify onto IPod

Hello. I am having serious trouble trying to sync my files onto my iPod. I have noted that only local files will sync because I have done the process before successfully, however I just got the 30-day free trial version of Spotify Premium which led m...

Casual Listener

Hello.  I am having serious trouble trying to sync my files onto my iPod.  I have noted that only local&...

HelpingHand2U

Casual Listener

1338 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Simple change to improve Radio UI

Make the thumbs-down red, and 5 mm lower. Make the thumbs-up green, and 5 mm higher.

Casual Listener

Make the thumbs-down red, and 5 mm lower. Make the thumbs-up green, and 5 mm higher.

Taylor

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

A different type of sync issue

So both my daughter and I are seeing this issue. Some songs from some playlists just go greyed out. Not an entire list, just some songs. I figured Spotify lost the rights to the song. However, on my imac I can stream them wifi, they are still availab...

Regular

So both my daughter and I are seeing this issue.  Some songs from some playlists just go greyed out.  Not an entire list, just some songs.  I figured Spotify lost the rights to the son...

JMJ

Regular

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Problem with iPad app

I have two iPads (one private and one for work), and a Spotify Premium account. On one of the iPads, the Spotify app will not launch the music after hitting the play-button. I can see my playlists, and everything seems allright until I press "PLAY". ...

Regular

I have two iPads (one private and one for work), and a Spotify Premium account. On one of the iPads, the Spotify app will not launch the music after hitting the play-button. I can see my playlists, a...

moseleydeb

Casual Listener

3960 Views

15 replies

0 likes

  • 3960 Views
  • 15 replies
  • 0 likes

Solved!! Sync only local files from starred to iPhone

Hi Is there a way only to syncs the local files form my starred list to my iPhone?

Casual Listener

Hi   Is there a way only to syncs the local files form my starred list to my iPhone?

Rhod2

Casual Listener

2900 Views

9 replies

0 likes

  • 2900 Views
  • 9 replies
  • 0 likes

I can't download my playlist(s).

I've tried so many alternatives, deleted spotify and so on. When I first open it, it begins the download (over wi-fi), but then it stops... Please help! I'm a premium user!!

Casual Listener

I've tried so many alternatives, deleted spotify and so on. When I first open it, it begins the download (over wi-fi), but then it stops... Please help! I'm a premium user!!

Joe

Community Legend

1166 Views

3 replies

0 likes

  • 1166 Views
  • 3 replies
  • 0 likes

Syncing 'stops'

I have a premium sub and for 6 months syncing worked and now it hangs. i tried iPhone on and off, deleting num of playlists...how do i fix this?

Newbie

I have a premium sub and for 6 months syncing worked and now it hangs.  i tried iPhone on and off, deleting num of playlists...how do i fix this?

jessi22

Newbie

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes