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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234747 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

116278 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2541 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304680 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130202 Views

19 replies

38 likes

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  • 19 replies
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Spotify closes at random intervals on iPad

I'm using an iPad running OS V6.1.3 with the premium Spotify application. Until a recent update on the app Spotify , iOS 0.7.2.26, remained reliable but recently , when managing playlists, the program closes with no warning or error messages. I can r...

Newbie

I'm using an iPad running OS V6.1.3 with the premium Spotify application. Until a recent update on the app Spotify , iOS 0.7.2.26, remained reliable but recently , when managing playlists, the progr...

meahtenoha

Spotify

858 Views

1 replies

0 likes

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Customization of playlists

On my Iphone, I would like to be able to put my playlists in order by artist. As of right now, I know no way to accomplish this. My playlists on my Iphone are soley in order by the order the songs were downloaded. It sucks. I hate having to scroll th...

Newbie

On my Iphone, I would like to be able to put my playlists in order by artist. As of right now, I know no way to accomplish this. My playlists on my Iphone are soley in order by the order the songs we...

Peter__

Community Legend

531 Views

1 replies

0 likes

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  • 1 replies
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Solved!! My mp3s won't sync with iphone 5 from iMac

First off, I am a little irritated that I can't just email spotify for help. But I digress.. About a month ago, all my playlists stopped playing the songs in my playlists that were ones I owned. They show up, but there is no sound on my iPhone. They ...

Casual Listener

First off, I am a little irritated that I can't just email spotify for help.  But I digress..   About a month ago, all my playlists stopped playing the songs in my playlists that were o...

Peter__

Community Legend

1351 Views

3 replies

0 likes

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Solved!! Upgrading issues

I run Spotify Premium on an iPAD. When trying to install the latest verion the app locked and I can not open, close or uninstall. No contact can be established. I have restarded the iPAD without any imporvement. What to do now?

Casual Listener

I run Spotify Premium on an iPAD. When trying to install the latest verion the app locked and I can not open, close or uninstall. No contact can be established.   I have restarded the iPAD w...

Peter__

Community Legend

1318 Views

7 replies

0 likes

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If I sync songs in high quality will Spotify still stream the same songs in extreme when online?

I simply don't want to loose online bitrate when I play my synced songs just because my iPhone is running out of storage. Does anyone know how this works? Best regards, Fredrik

Casual Listener

I simply don't want to loose online bitrate when I play my synced songs just because my iPhone is running out of storage. Does anyone know how this works?   Best regards, Fr...

apagris

Casual Listener

2106 Views

5 replies

0 likes

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Re: Spotify won't open

I have the App on my iPhone and it opens to a white screen but never takes me to the actual app. After a while it just closes out of the app all together.

Newbie

I have the App on my iPhone and it opens to a white screen but never takes me to the actual app. After a while it just closes out of the app all together.

Joe

Community Legend

630 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Loading all playlists on every startup

--Latest ios & version of spotify on iphone 4s-- For the last few days Spotify has been starting up with all playlists shown as "Loading..." it takes a few minutes for all of them to load. It does this every time I start it. This is a dealbreaker for...

Casual Listener

--Latest ios & version of spotify on iphone 4s--   For the last few days Spotify has been starting up with all playlists shown as "Loading..." it takes a few minutes for all of them to l...

Peter__

Community Legend

543 Views

1 replies

0 likes

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Playlist tracks all there on my mac but missing on my devices... any help please??

Hey, on my mac all of my playlists have got all of the tracks right there and I can play them no worries. But there's heaps missing on every single one of the playlists on my ipad & other devices (like maybe, 15 tracks on each playlist). Why are ther...

Casual Listener

  Hey, on my mac all of my playlists have got all of the tracks right there and I can play them no worries. But there's heaps missing on every single one of the playlists on my ipad & othe...

oduibhir

Music Fan

1103 Views

2 replies

1 likes

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  • 1 likes

Spotify crashes

Hello everyone,Since yesterday the app won't open on my iphone v6.1 the screen just stays white with the black stripe on top. Is there any known bug or is it just me?Thanks!

Regular

Hello everyone, Since yesterday the app won't open on my iphone v6.1 the screen just stays white with the black stripe on top. Is there any known bug or is it just me? Thanks!

vserranoa

Regular

1022 Views

5 replies

0 likes

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Solved!! Browse not available in UK ios app

Hi, I am a premium spotify user and it does not seem like the browse option in the IOS is available in the UK. Anyone else with the same issue?

Casual Listener

Hi, I am a premium spotify user and it does not seem like the browse option in the IOS is available in the UK. Anyone else with the same issue?

Philtrr

Casual Listener

1109 Views

2 replies

0 likes

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Song name in speaker device

Hi, I'm using spotify in an iphone connected to music player (Volkswagen RNS510). With regular Apple player i can see the name of the singer and the song, but with spotify always say "spotify", how can i change it? Thanks, regards.

Casual Listener

Hi,   I'm using spotify in an iphone connected to music player (Volkswagen RNS510). With regular Apple player i can see the name of the singer and the song, but with spotify always say "spot...

Joe

Community Legend

807 Views

2 replies

0 likes

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  • 2 replies
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Syncing Local Files??????

some of the songs i have on my laptop that i added to a playlist my phone wont sync with or pick up

Newbie

some of the songs i have on my laptop that i added to a playlist my phone wont sync with or pick up 

Taylor

Community Legend

507 Views

1 replies

0 likes

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Music disappearing with the business winds??

Sooooooo.... Just started up a premium account with spotify becuase I like having on demand music. One of my jams is 'Llove' by 'Kaskade'. Went to play it for a friend the other day and it was.... magically, not in my playlist any more. Hmmmm, I figu...

Newbie

Sooooooo.... Just started up a premium account with spotify becuase I like having on demand music.  One of my jams is 'Llove' by 'Kaskade'.  Went to play it for a friend the other day and i...

Joe

Community Legend

619 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Show Related Music gone from Player in 0.7.2

I have 0.7.1.23 and when playing a song it will show related songs below, and alow a "fast preview" of those songs too, my girlfriend has 0.7.2.26 and it seems gone there. This is a fantastic feature I use all the time, but I fin no reference at all ...

Newbie

I have 0.7.1.23 and when playing a song it will show related songs below, and alow a "fast preview" of those songs too, my girlfriend has 0.7.2.26 and it seems gone there. This is a fantastic feature...

robzim737

Community Legend

775 Views

1 replies

0 likes

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Some songs will sync, others won't...

Just recently, I've noticed that some of my songs that I had imported into the "Local Playlist" on my laptop won't play on my iPod touch 4th gen. The songs work when I play them from the laptop but not on the iPod. I go to play the songs and it comes...

Casual Listener

Just recently, I've noticed that some of my songs that I had imported into the "Local Playlist" on my laptop won't play on my iPod touch 4th gen. The songs work when I play them from the laptop but n...

Adam

Roadie

2923 Views

8 replies

0 likes

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Won't work

I've paired for it and it has processed. I spent yesterday messing with it and writing a support form. I have logged in and out and given it 24 hours it still won't work. Seeing as my account has already been charged and I am unable up use this I am ...

Casual Listener

I've paired for it and it has processed. I spent yesterday messing with it and writing a support form. I have logged in and out and given it 24 hours it still won't work. Seeing as my account has alr...

Peter__

Community Legend

1477 Views

6 replies

0 likes

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Solved!! iphone 5 usb sync issues

hey, Im new to spotify and i upgraded to premium account. i was wondering is there any way to get my iphone 5 to sync via usb?? because it takes hours to sync playlists via wifi and if i cant find a faster way there is no point in having a premium ac...

Casual Listener

hey, Im new to spotify and i upgraded to premium account. i was wondering is there any way to get my iphone 5 to sync via usb?? because it takes hours to sync playlists via wifi and if i cant f...

Peter__

Community Legend

3623 Views

5 replies

0 likes

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My credit card had expired, playlists gone for good?

If I enter the new credit card info will I get all my playlists back ? I would be so annoyed to have to redo them!Thanks

Newbie

If I enter the new credit card info will I get all my playlists back ? I would be so annoyed to have to redo them! Thanks

Peter__

Community Legend

1181 Views

1 replies

0 likes

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Solved!! Spotify on ipad

My spotify is not snorkling on my Ipad2 anymore. Hos do i fiixit???? Presse help... I ned it back. I have spotify premium.

Casual Listener

My spotify is not snorkling on my Ipad2 anymore. Hos do i fiixit???? Presse help... I ned it back. I have spotify premium.

Annbeate86

Casual Listener

909 Views

4 replies

0 likes

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Spotify is empty and it is not possible to press any buttons

When I open spotify on my IPAD 2 it is now empty and i Can´t press any buttons. I´ve tried to reinstall the app. It happened suddenly some weeks ago and i´ve tried hard since to connect.

Newbie

When I open spotify on my IPAD 2 it is now empty and i Can´t press any buttons. I´ve tried to reinstall  the app. It happened suddenly some weeks ago and i´ve tried hard since to connect. ...

Liam

Community Legend

615 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes