Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37122 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102621 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431248 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299132 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have spotify premium for iPhone 6.1.1 it hasn't worked for almost a week now all I'm getting is a blank screen I can't even sign in I've reinstalled it a number of times but no luck anyone know how I can fix it?
I have spotify premium for iPhone 6.1.1 it hasn't worked for almost a week now all I'm getting is a blank screen I can't even sign in 😞 I've reinstalled it a number of times but no luck anyone know ...
Community Legend
665 Views
1 replies
0 likes
just open spotify and play your music without headphones plugged in once the music starts plug your headphones jnvolume adjust should work fine nowtemporary fix until spotify and Apple fixes this. enjoy
just open spotify and play your music without headphones plugged in once the music starts plug your headphones jn volume adjust should work fine now temporary fix until spotify and Apple fi...
Casual Listener
4491 Views
8 replies
1 likes
After the update, my starred playlist is refusing to load without being connected to the internet. I think a few people might be having the same issue. I was just wondering if anyone's found a solution to this yet.
After the update, my starred playlist is refusing to load without being connected to the internet. I think a few people might be having the same issue. I was just wondering if anyone's found a soluti...
Casual Listener
568 Views
2 replies
0 likes
I have a premium account, but it stopped working since the 1st August.
I have a premium account, but it stopped working since the 1st August.
Community Legend
804 Views
5 replies
0 likes
Hi, I have the same issue of accidentally clicking on sync playlists to iphone and now I can't stop it! Surely there should be a button to press to stop the sync! Did you need to just uninstall the iphone app or the desktop version of Spotify as well...
Hi, I have the same issue of accidentally clicking on sync playlists to iphone and now I can't stop it! Surely there should be a button to press to stop the sync! Did you need to just uninstall the i...
Community Legend
398 Views
1 replies
0 likes
After the latest Spoitfy update for iOS the iPad version hasn't worked at all. Open... Crash or sometimes: Open... Log in... Crash is anyone at spotify doing anything to fix this?
After the latest Spoitfy update for iOS the iPad version hasn't worked at all. Open... Crash or sometimes: Open... Log in... Crash is anyone at spotify doing an...
Newbie
1029 Views
3 replies
0 likes
I click the app button and it just shuts down. I have deleted the app and reinstalled it 3 times and it still isn't working. All my other apps work fine. Please let me know how to fix this, or I will have to cancel my premium subscription.
I click the app button and it just shuts down. I have deleted the app and reinstalled it 3 times and it still isn't working. All my other apps work fine. Please let me know ho...
Casual Listener
1031 Views
4 replies
0 likes
I don't know about you guys, but I have a ton of playlists. It seems like the update may have caused this, but every single tiem I open the mobile app, it refreshes EVERY SINGLE playlist I have. Sadly this ma,kes the app almost unusable. Anyone else ...
I don't know about you guys, but I have a ton of playlists. It seems like the update may have caused this, but every single tiem I open the mobile app, it refreshes EVERY SINGLE playlist I have...
Casual Listener
1044 Views
5 replies
0 likes
My ipod, running version 6.1.3. Since downloading upgrading app today I cannot access spotify. When I try I get a blank screen . Spotify on my ipad works ok.
My ipod, running version 6.1.3. Since downloading upgrading app today I cannot access spotify. When I try I get a blank screen . Spotify on my ipad works ok.
Roadie
480 Views
1 replies
0 likes
Hi! I recently got an Iphone5. Spotify premium came with my telephone subscription but it doesn't work on my phone.
Hi! I recently got an Iphone5. Spotify premium came with my telephone subscription but it doesn't work on my phone.
Casual Listener
603 Views
2 replies
0 likes
I have an iphone 4 and i had a spotify premium account. But with the latest updates the app doesn't work. When i open the app , i only get a white screen. I have already re-installed the app but it's still the same. Can anybody help me please? Simon
I have an iphone 4 and i had a spotify premium account. But with the latest updates the app doesn't work. When i open the app , i only get a white screen. I have already re-installed the app but it's...
Casual Listener
533 Views
2 replies
1 likes
For weeks now I haven't been able to sync my playlists on my iPhone 5. I just updated the app and it still does not work. I pay for the premium account because I cannot stream music while I'm at work or driving. I need music in my life. Please help!
For weeks now I haven't been able to sync my playlists on my iPhone 5. I just updated the app and it still does not work. I pay for the premium account because I cannot stream music while I'm at work...
Newbie
575 Views
2 replies
0 likes
Hi Relatively new to Spotify - so hope this quick question is in the right place I have playlists on my iphone4 - available in offline mode as I am a premium member. If I were to purchase a supported ipod classic can I transfer these songs on to the ...
Hi Relatively new to Spotify - so hope this quick question is in the right place I have playlists on my iphone4 - available in offline mode as I am a premium member. &nb...
Community Legend
862 Views
1 replies
0 likes
Hi everyone--apologies in advance if this question has been answered already. I did a search and couldn't find anything.The problem I'm having is, I added several songs to an existing playlist I have yesterday through the Spotify desktop app. To be c...
Hi everyone--apologies in advance if this question has been answered already. I did a search and couldn't find anything. The problem I'm having is, I added several songs to an existing playlist I...
Community Legend
721 Views
1 replies
0 likes
Anytime volume is adjusted in beta 3, the app crashes immediately. Works fine up until then. Added note by MattSuda: Also -- the ability to re-arrange tracks (added in version 0.7.1) is not working in IOS 7 beta 3. When in "edit mode" the playlist vi...
Anytime volume is adjusted in beta 3, the app crashes immediately. Works fine up until then. Added note by MattSuda: Also -- the ability to re-arrange tracks (added in version 0.7....
Spotify Legend
29630 Views
143 replies
21 likes
Spotify has the following slight but irritating problem when playing radio stations on the iPad. When the "now playing" screen is up and you quickly make the four-finger swipe up gesture to show the running applications, Spotify skips to the next tra...
Spotify has the following slight but irritating problem when playing radio stations on the iPad. When the "now playing" screen is up and you quickly make the four-finger swipe up gesture t...
Casual Listener
798 Views
1 replies
1 likes
Ive got some problems with my wifi-connection (thunderstorm) so I havent been able to sync my offline playlists to my iPod Touch the last few days but then I realised that I can also sync my lists through the usb-connection but no. After a lot of tim...
Ive got some problems with my wifi-connection (thunderstorm) so I havent been able to sync my offline playlists to my iPod Touch the last few days but then I realised that I can also sync my lists th...
Community Legend
771 Views
3 replies
0 likes
I have tons of playlist and aa couple weeks ago it refused to sync them anymore. Now I have no playable offline music on my iPhone. Whenever I try to press the sync check box it just unchecks it immediately. Please help, I was about to go buy the Pre...
I have tons of playlist and aa couple weeks ago it refused to sync them anymore. Now I have no playable offline music on my iPhone. Whenever I try to press the sync check box it just unchecks it imme...
Community Legend
1013 Views
7 replies
0 likes
Hey! For some reason I can't synch my local files to my iPhone. It worked fine a while ago but then everything stopped working now when I'm trying to synch it just stays on Pending without anything happening. Does anyone now why this is happening?
Hey! For some reason I can't synch my local files to my iPhone. It worked fine a while ago but then everything stopped working now when I'm trying to synch it just stays on Pending without anything h...
Casual Listener
546 Views
3 replies
0 likes
When I plugged my ipod into spotify it doesnt appear under the devices in the window. Meaning I can't sync any of my songs onto my ipod. How do I fix this?
When I plugged my ipod into spotify it doesnt appear under the devices in the window. Meaning I can't sync any of my songs onto my ipod. How do I fix this?
Community Legend
1248 Views
3 replies
0 likes
