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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37118 Views

41 replies

10 likes

  • 37118 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102610 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299121 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125818 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Software not working

I keep getting a missing dependencies error message any advice?

Newbie

I keep getting a missing dependencies error message any advice?

Joe

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

spotify downloading songs very slow on wifi

I have a weird problem that the songs on my phone downloading very slow on WIFI, and when I'm switching to 3G it downloading fast. It doesn't make any sense.

Gig Goer

I have a weird problem that the songs on my phone downloading very slow on WIFI, and when I'm switching to 3G it downloading fast. It doesn't make any sense.

Joe

Community Legend

4493 Views

2 replies

1 likes

  • 4493 Views
  • 2 replies
  • 1 likes

Syncing local files to my iPhone 5

Dear Spotify, I've been trying to sync my local files to my phone. When I add them to a playlist, they even appear on my phone. But when I try to play them, It's doesn't do anything. It seems like it won't 'load' the song (even though I put the offli...

Newbie

Dear Spotify,   I've been trying to sync my local files to my phone. When I add them to a playlist, they even appear on my phone. But when I try to play them, It's doesn't do anything. It se...

Adam

Roadie

723 Views

1 replies

0 likes

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  • 1 replies
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IOS premium account not playing

I recently encountered a problem where when I searched for songs on spotify on my phone they would be greyed out and when I click to play a song i get the message 'Premium Required' however I already have a ongoing premium subscription. I have checke...

Casual Listener

I recently encountered a problem where when I searched for songs on spotify on my phone they would be greyed out and when I click to play a song i get the message 'Premium Required' however I already...

Adam

Roadie

1499 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

iOS 7 Beta 4 FIXED

Because Spotify is so great, they got us an update that now fixes the crashing while changing volume on beta 4. Thank y'all, stay awesome!

Newbie

Because Spotify is so great, they got us an update that now fixes the crashing while changing volume on beta 4. Thank y'all, stay awesome!

Adam

Roadie

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Iphone

Warum habe ich auf meinem Iphone 2 GB Daten, wie kann ich diese reduzieren ???

Newbie

Warum habe ich auf meinem Iphone 2 GB Daten, wie kann ich diese reduzieren ???

Taylor

Community Legend

440 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Premium for Iphone 5/iMac not taking effect

Hey guys so i've just recently purchased premium for spotify! UNfortunately its coming up on both my iphone and imac application that i need to upgrade to premium? Any solutions to this would be great! And yes i have double checked my accounts and re...

Casual Listener

Hey guys so i've just recently purchased premium for spotify! UNfortunately its coming up on both my iphone and imac application that i need to upgrade to premium? Any solutions to this would be ...

Adam

Roadie

718 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Cannot sync local files from Spotify onto IPod

Hello. I am having serious trouble trying to sync my files onto my iPod. I have noted that only local files will sync because I have done the process before successfully, however I just got the 30-day free trial version of Spotify Premium which led m...

Casual Listener

Hello.  I am having serious trouble trying to sync my files onto my iPod.  I have noted that only local&...

HelpingHand2U

Casual Listener

1363 Views

2 replies

0 likes

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Simple change to improve Radio UI

Make the thumbs-down red, and 5 mm lower. Make the thumbs-up green, and 5 mm higher.

Casual Listener

Make the thumbs-down red, and 5 mm lower. Make the thumbs-up green, and 5 mm higher.

Taylor

Community Legend

471 Views

1 replies

0 likes

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A different type of sync issue

So both my daughter and I are seeing this issue. Some songs from some playlists just go greyed out. Not an entire list, just some songs. I figured Spotify lost the rights to the song. However, on my imac I can stream them wifi, they are still availab...

Regular

So both my daughter and I are seeing this issue.  Some songs from some playlists just go greyed out.  Not an entire list, just some songs.  I figured Spotify lost the rights to the son...

JMJ

Regular

655 Views

2 replies

0 likes

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  • 2 replies
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Problem with iPad app

I have two iPads (one private and one for work), and a Spotify Premium account. On one of the iPads, the Spotify app will not launch the music after hitting the play-button. I can see my playlists, and everything seems allright until I press "PLAY". ...

Regular

I have two iPads (one private and one for work), and a Spotify Premium account. On one of the iPads, the Spotify app will not launch the music after hitting the play-button. I can see my playlists, a...

moseleydeb

Casual Listener

4143 Views

15 replies

0 likes

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Solved!! Sync only local files from starred to iPhone

Hi Is there a way only to syncs the local files form my starred list to my iPhone?

Casual Listener

Hi   Is there a way only to syncs the local files form my starred list to my iPhone?

Rhod2

Casual Listener

2976 Views

9 replies

0 likes

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  • 9 replies
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I can't download my playlist(s).

I've tried so many alternatives, deleted spotify and so on. When I first open it, it begins the download (over wi-fi), but then it stops... Please help! I'm a premium user!!

Casual Listener

I've tried so many alternatives, deleted spotify and so on. When I first open it, it begins the download (over wi-fi), but then it stops... Please help! I'm a premium user!!

Joe

Community Legend

1189 Views

3 replies

0 likes

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  • 3 replies
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Syncing 'stops'

I have a premium sub and for 6 months syncing worked and now it hangs. i tried iPhone on and off, deleting num of playlists...how do i fix this?

Newbie

I have a premium sub and for 6 months syncing worked and now it hangs.  i tried iPhone on and off, deleting num of playlists...how do i fix this?

jessi22

Newbie

577 Views

2 replies

0 likes

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  • 2 replies
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[spotify for iOS 4] playlists won't synch

Hi all, Description I've just discovered i can use spotify on my iPod Touch 2g. I can see my playlists, but there are no tracks in them! A more detailed description, using numbered steps 1. I installed Spotify voor iOS 4 from the App Store 2. Then I ...

Casual Listener

Hi all,   Description I've just discovered i can use spotify on my iPod Touch 2g. I can see my playlists, but there are no tracks in them!   A more detailed description, using n...

hwassermeyer

Newbie

901 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Where has 'discover' gone on my iphone app?

Discover mode has gone and has been replaced by 'whats new' on my Iphone. This is absolutely useless for me! Even the 'top tracks' section is completely empty! whats going on?

Casual Listener

Discover mode has gone and has been replaced by 'whats new' on my Iphone. This is absolutely useless for me! Even the 'top tracks' section is completely empty! whats going on?

Joe

Community Legend

784 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problems!

When I am listening to any song and I want to see the song's picture, I click to the picture and the app stop working, but music still playing. What is wrong ? Or does my ipad have a problem ?? And after I minimize twice the closes itself. Help pleas...

Casual Listener

When I am listening to any song and I want to see the song's picture, I click to the picture and the app stop working, but music still playing. What is wrong ? Or does my ipad have a problem ?? And a...

Joe

Community Legend

1076 Views

1 replies

0 likes

  • 1076 Views
  • 1 replies
  • 0 likes

Playlists not fully syncing between computer and iPhone

Hi - I have a couple playlists that don't show fully on my iPhone and I'm unable to access songs I've always been able to access, that I added from Spotify, not local files. For example, one has 336 tracks (per computer), but only shows 300 on my iPh...

Newbie

Hi - I have a couple playlists that don't show fully on my iPhone and I'm unable to access songs I've always been able to access, that I added from Spotify, not local files. For example, one has 336 ...

Taylor

Community Legend

703 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iOS app keep lost some tracks

I've encounter this on both my iPad(6.1.3) and iPhone5(6.1.4), no jailbreak to my device. I have a playlist have about 250+ songs, I already sync them to offline, but sometimes when I open Spotify, some tracks are gone, and need resync. Any help?

Visitor

I've encounter this on both my iPad(6.1.3) and iPhone5(6.1.4), no jailbreak to my device. I have a playlist have about 250+ songs, I already sync them to offline, but sometimes when I open Spotify, s...

Taylor

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Problems with Syncing

Hi, im having trouble with my spotify playlists trying to get songs from my local files into my iphone. i make a playlist, everything plays fine on the computer, then eventually appears on my phone, but it says the trackc isnt synced. yes i am on wif...

Casual Listener

Hi, im having trouble with my spotify playlists trying to get songs from my local files into my iphone. i make a playlist, everything plays fine on the computer, then eventually appears on my phone, ...

Taylor

Community Legend

1015 Views

3 replies

0 likes

  • 1015 Views
  • 3 replies
  • 0 likes