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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234768 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

116286 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2544 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304683 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130204 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! about ipod touch

I would like to know to pass the songs for the ipod I have to buy the premium version? thank u

Regular

I would like to know to pass the songs for the ipod I have to buy the premium version? thank u

angelicausa2006

Regular

928 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Songs on 1 of playlist dosnt exist i ofline mode

I got about 10 ofline list and the all work in both of/online mode but ONE. All song are there in online but when i put my iphone in ofline mode all songs disepeare and instead of the songs there is a arrow cirkling around and it dont stop. I have tr...

Regular

I got about 10 ofline list and the all work in both of/online mode but ONE. All song are there in online but when i put my iphone in ofline mode all songs disepeare and instead of the songs th...

Innuendo_no1

Regular

2059 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Spotify on ipad wont work!! Help!!

I have a premium account on pc but spotify on ipad will not let me listen music!! It says i need premium!!

Visitor

I have a premium account on pc but spotify on ipad will not let me listen music!! It says i need premium!!

Soezie-Q

Casual Listener

6369 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Unable to log in on I phone 4

Hi, I am unable to login to spotify on my i phone anymore. I deleted the app. Re-installed, changed facebook password, changed it back. Stuck!!! please help! Tnx

Newbie

Hi, I am unable to login to spotify on my i phone anymore.  I deleted the app. Re-installed, changed facebook password, changed it back. Stuck!!! please help! Tnx

Joe

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Problem with premium spotify

Hi, my premium spotify on my iPhone has stopped working. Can anyone help? I've lost all my playlists!

Newbie

Hi, my premium spotify on my iPhone has stopped working. Can anyone help? I've lost all my playlists!

Joe

Community Legend

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

????

I just paid for a premium account but its still only letting me skip 5 songs and I can't select albums and play songs bc it's saying I'm not a premium user but I am

Newbie

I just paid for a premium account but its still only letting me skip 5 songs and I can't select albums and play songs bc it's saying I'm not a premium user but I am

Peter__

Community Legend

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify trial lasts longer

I have the 48 hour trial for spotify. One day a friend said that if you set your system date a few years back your spotify trial would last longer. So I tried. It didn't work so i did set it back. Now it says 10000 days left.(see the attachment.) So ...

Visitor

I have the 48 hour trial for spotify. One day a friend said that if you set your system date a few years back your spotify trial would last longer. So I tried. It didn't work so i did set it back. No...

Peter__

Community Legend

1497 Views

1 replies

0 likes

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  • 1 replies
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Brand new Iphone 5 and spotify premium issues

It worked great the first week. Now at least half the tme no sound comes out. It shows its playing but no sound. If I turn my phone off and then back on and most of the time it starts working, not always. Took the app off my phone and reinstalled and...

Regular

It worked great the first week.  Now at least half the tme no sound comes out. It shows its playing but no sound.  If I turn my phone off and then back on and most of the time it starts wor...

Durf

Regular

1195 Views

4 replies

0 likes

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[IOS]Bluetooth connection crashes after call

Hi, I'm using bluetooth to connect my smartphone (iphone 5, ios6) with spotify to my car audio system. Everytime i get a call while i was listening to music, the bluetooth connection crashes a few seconds after i hung up. To fix the problem, i have t...

Casual Listener

Hi,   I'm using bluetooth to connect my smartphone (iphone 5, ios6) with spotify to my car audio system. Everytime i get a call while i was listening to music, the bluetooth connection crash...

z00t

Casual Listener

1666 Views

3 replies

0 likes

bluetooth
Crash
iOS
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Solved!! Offline mode

I'm living in The Netherlands, and I'm going to Greece tonight. I've made 4 playlist playable offline, and I'm going to put Spotify on Offline Mode the moment I'm at the airport, and my cellular data and data roaming aswell. So I'm going to shut the ...

Casual Listener

I'm living in The Netherlands, and I'm going to Greece tonight. I've made 4 playlist playable offline, and I'm going to put Spotify on Offline Mode the moment I'm at the airport, and my cellular data...

Aetius_Caesar

Casual Listener

1304 Views

2 replies

0 likes

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  • 2 replies
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Trouble syncing Spotify to iPod classic

Every time I try to sync to my iPod classic from my computer (wifi) I'm told I need to restore my iPod. I am a Premium customer. What up with that?

Casual Listener

Every time I try to sync to my iPod classic from my computer (wifi) I'm told I need to restore my iPod. I am a Premium customer. What up with that?

Joe

Community Legend

1313 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Starred music had disappeared from iPhone.

I recently updated the spotify iPhone app to the latest version but since then my starred playlist of about 500 songs has disappeared. I've tried logging out and back in but nothing. All my other playlists are there just not the starred ones.. Can an...

Newbie

I recently updated the spotify iPhone app to the latest version but since then my starred playlist of about 500 songs has disappeared. I've tried logging out and back in but nothing. All my other pla...

Joe

Community Legend

990 Views

1 replies

0 likes

Windows
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  • 1 replies
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Blank screen reinstall not working

I have spotify premium for iPhone 6.1.1 it hasn't worked for almost a week now all I'm getting is a blank screen I can't even sign in I've reinstalled it a number of times but no luck anyone know how I can fix it?

Casual Listener

I have spotify premium for iPhone 6.1.1 it hasn't worked for almost a week now all I'm getting is a blank screen I can't even sign in 😞 I've reinstalled it a number of times but no luck anyone know ...

Joe

Community Legend

683 Views

1 replies

0 likes

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bug fix for volume adjustment ios 7 beta 3 here

just open spotify and play your music without headphones plugged in once the music starts plug your headphones jnvolume adjust should work fine nowtemporary fix until spotify and Apple fixes this. enjoy

Casual Listener

just open spotify and play your music without headphones plugged in once the music starts plug your headphones jn volume adjust should work fine now temporary fix until spotify and Apple fi...

pradaker

Casual Listener

4560 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Playlist loading issue

After the update, my starred playlist is refusing to load without being connected to the internet. I think a few people might be having the same issue. I was just wondering if anyone's found a solution to this yet.

Casual Listener

After the update, my starred playlist is refusing to load without being connected to the internet. I think a few people might be having the same issue. I was just wondering if anyone's found a soluti...

Jen1854

Casual Listener

589 Views

2 replies

0 likes

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Spotify not working

I have a premium account, but it stopped working since the 1st August.

Casual Listener

I have a premium account, but it stopped working since the 1st August.

Joe

Community Legend

837 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Re: Deselecting Playlists to Sync

Hi, I have the same issue of accidentally clicking on sync playlists to iphone and now I can't stop it! Surely there should be a button to press to stop the sync! Did you need to just uninstall the iphone app or the desktop version of Spotify as well...

Casual Listener

Hi, I have the same issue of accidentally clicking on sync playlists to iphone and now I can't stop it! Surely there should be a button to press to stop the sync! Did you need to just uninstall the i...

Joe

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!! After lates Spotify update iPad Crashes

After the latest Spoitfy update for iOS the iPad version hasn't worked at all. Open... Crash or sometimes: Open... Log in... Crash is anyone at spotify doing anything to fix this?

Music Fan

After the latest Spoitfy update for iOS the iPad version hasn't worked at all.    Open... Crash   or sometimes: Open... Log in... Crash   is anyone at spotify doing an...

Jerdog

Newbie

1049 Views

3 replies

0 likes

  • 1049 Views
  • 3 replies
  • 0 likes

I updated my iphone 4s with the Spotify app and it won't load.

I click the app button and it just shuts down. I have deleted the app and reinstalled it 3 times and it still isn't working. All my other apps work fine. Please let me know how to fix this, or I will have to cancel my premium subscription.

Casual Listener

I click the app button and it  just shuts down.  I have deleted the app and reinstalled it 3 times and it still isn't working.  All my other apps work fine.  Please let me know ho...

fiveironfille

Casual Listener

1054 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes