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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30714 Views

40 replies

9 likes

  • 30714 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95436 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293862 Views

60 replies

15 likes

  • 293862 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123772 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Downgraded without asking

Helo! My Spotify app just downgraded without me asking it to do that! The discover part pf the app is replaced with the news section and a lot of features have gone lost that came with the latest big update!

Casual Listener

Helo! My Spotify app just downgraded without me asking it to do that! The discover part pf the app is replaced with the news section and a lot of features have gone lost that came with the latest big...

Adam

Roadie

841 Views

4 replies

0 likes

Mac
  • 841 Views
  • 4 replies
  • 0 likes

Spotify screwed up on ipad more than iphone going back to previous version

Hi,My ipad started slooowing down. I could not even go to the web. The battery life on my ipad was sucked dry, etc.I tried all the standard suggestion resetting setting, etc. no luck. For some strange reason even though I am not using this app my sys...

Casual Listener

Hi, My ipad started slooowing down. I could not even go to the web. The battery life on my ipad was sucked dry, etc. I tried all the standard suggestion resetting setting, etc. no luck. For some st...

Adam

Roadie

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Spotify update

With the new spotify update the AirPlay button has disappeared on IPhone. Where can I find it? I didn't do the update on my IPad and still works

Casual Listener

With the new spotify update the AirPlay button has disappeared on IPhone. Where can I find it? I didn't do the update on my IPad and still works

399 Views

0 replies

0 likes

  • 399 Views
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Spotify not showing correct track info in car

When connected to my car dock, Spotify does not send the correct track information to the vehicle's audio system. It seems to work for the first track, and then gets stuck and does not update until you get to a Spotify advertisement. I actually chose...

Casual Listener

When connected to my car dock, Spotify does not send the correct track information to the vehicle's audio system.   It seems to work for the first track, and then gets stuck and does not up...

steppi

Newbie

1211 Views

2 replies

0 likes

  • 1211 Views
  • 2 replies
  • 0 likes

Starred files vastly different between desktop and phone

Hi all, I've searched and could not find this exact problem so if this has been asked before, please forgive me. I am a premium member and am having problems where my Desktop client (Mac OSX 10.8.3, Spotify Version 0.9.0.128.g3134f863) has 23 tracks ...

Casual Listener

Hi all,   I've searched and could not find this exact problem so if this has been asked before, please forgive me. I am a premium member and am having problems where my Desktop client (Mac OSX...

marianolatorre

Music Fan

1603 Views

9 replies

1 likes

  • 1603 Views
  • 9 replies
  • 1 likes

Solved!! Premium not working on ipad

Hi,I set up a Premium account on my Mac - which works - but it is not being recognised on my iPad. I'm sure this is my mistake but can't get it to work. Any help would be much appreciated.Thanks

Casual Listener

Hi, I set up a Premium account on my Mac - which works - but it is not being recognised on my iPad. I'm sure this is my mistake but can't get it to work. Any help would be much appreciated. Tha...

Cbus70

Casual Listener

991 Views

2 replies

0 likes

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iPhone 5 Spotify reverted back to a previous version

Hi there. For some reason, all of a sudden my Spotify app on iPhone 5 reverted back to a previous version losing the Discover feature. In the MacOS version everything is still ok. Any suggestions?

Casual Listener

Hi there. For some reason, all of a sudden my Spotify app on iPhone 5 reverted back to a previous version losing the Discover feature. In the MacOS version everything is still ok. Any suggestio...

fredricbrown

Casual Listener

744 Views

2 replies

0 likes

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  • 2 replies
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Top Tracks Playlist Disappeared

Just installed Spotify on my brand new 5G Ipod touch. Seems only "what's new" has some content, top traks is empty and there is no other info like discovery. Is this normal?

Casual Listener

Just installed Spotify on my brand new 5G Ipod touch. Seems only "what's new" has some content, top traks is empty and there is no other info like discovery. Is this normal?

LapinoBEL

Casual Listener

862 Views

4 replies

0 likes

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  • 4 replies
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iphone not syncing offline playlists

my iphone wont sync any of my playlists! i have deleted the app then rebooted my iphone and installed the app again and it only synced 2 songs and then stopped. I got premium so i could listen to music online and its not working

Newbie

my iphone wont sync any of my playlists! i have deleted the app then rebooted my iphone and installed the app again and it only synced 2 songs and then stopped. I got premium so i could listen to mus...

Peter__

Community Legend

3128 Views

1 replies

1 likes

  • 3128 Views
  • 1 replies
  • 1 likes

I no longer have the new version of Spotify

Out of nowhere, my spotify app on iphone4 (all current software updates, etc.) reverted back to the earlier version (without Discover, with What's New, and without the snazzy new "Now Playing" screen. I can no longer change the queue order of songs, ...

Casual Listener

Out of nowhere, my spotify app on iphone4 (all current software updates, etc.) reverted back to the earlier version (without Discover, with What's New, and without the snazzy new "Now Playing" screen...

Joe

Community Legend

915 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline mode: Starred list not able to load [0.7.1.23]

Since 0.7.1.23 I'm unable to access my starred playlist in offline mode. I want this acces in order to play my offline synced tracks in in the order I starred a specific track (last starred track on top). The loading sign keeps rolling without any re...

Regular

Since 0.7.1.23 I'm unable to access my starred playlist in offline mode. I want this acces in order to play my offline synced tracks in in the order I starred a specific track (last starred track on ...

japnl

Regular

1232 Views

3 replies

0 likes

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  • 3 replies
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Iphone 4s wont go online

Basically if I dont have the playlist marked offline mode it is empty. I can see the songs but they are greyed out and I cant click on them. On my computer I can play them all day long. This all took place after I installed an update.

Casual Listener

Basically if I dont have the playlist marked offline mode it is empty. I can see the songs but they are greyed out and I cant click on them. On my computer I can play them all day long. This all t...

Joe

Community Legend

733 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Songs won't sync on my iPod Touch 3rd Gen

The songs will play normally, with wifi of course. But when I make my playlist available offline to sync my songs they won't sync and I keep getting a red exclamation point on the first track it tries syncing. Please help!

Newbie

The songs will play normally, with wifi of course. But when I make my playlist available offline to sync my songs they won't sync and I keep getting a red exclamation point on the first track it trie...

Joe

Community Legend

1095 Views

1 replies

0 likes

  • 1095 Views
  • 1 replies
  • 0 likes

Spotify on iPad

No playlist don' know why?WW

Casual Listener

No playlist don' know why? WW

Joe

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

How do I listen to my playlists on my ipod

How do I listen to my playlists on my ipod? I have Spotify Premium, but it still dont work! It says "only local files synced" when I try. Pleace help me!! Ps! I have a Mac and a pretty old ipod....

Newbie

How do I listen to my playlists on my ipod? I have Spotify Premium, but it still dont work! It says "only local files synced" when I try. Pleace help me!! 😞  Ps! I have a Mac and a pretty ...

Peter__

Community Legend

1189 Views

2 replies

0 likes

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Playlist sorting

Is there any way to sort playlists by things like song title, artist, etc.?

Visitor

Is there any way to sort playlists by things like song title, artist, etc.?

Adam

Roadie

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Premium User - Non-Local Files to Ipod Touch

Hi there.... Only local files will sink to my ipod touch and play without an internet connection. What is the point of paying for premium if other files in my library won't be available offline? Is there any way to remedy this? Thanks!

Newbie

Hi there....   Only local files will sink to my ipod touch and play without an internet connection.  What is the point of paying for premium if other files in my library won't be availa...

Peter__

Community Legend

527 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Premium from I phone

I too subscribed to premium and now it won't work from my phone?? Amy help massively appreciated x x

Newbie

I too subscribed to premium and now it won't work from my phone?? Amy help massively appreciated x x

MichaelJerzak

Composer

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Update desyncs offline content

my offline songs doesn't appear in my ipod i dont know what happened after i updated the Spotify.....i dont know what i have to do reset my devices or what? Thanks

Newbie

my offline songs doesn't appear in my ipod i dont know what happened after i updated the Spotify.....i dont know what i have to do reset my devices or what?   Thanks

Robbie

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

4th device management

Hello! I've just bought a couple iPad's which I wanted to synchronize playlists at. Of course, I got my mobile and the computer at work and home with some synced playlists. So, without any option to NOT start syncing my device no 4, Spotify automatic...

Casual Listener

Hello! I've just bought a couple iPad's which I wanted to synchronize playlists at. Of course, I got my mobile and the computer at work and home with some synced playlists. So, without any option t...

Robbie

Spotify Legend

1634 Views

1 replies

1 likes

  • 1634 Views
  • 1 replies
  • 1 likes