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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

228485 Views

53 replies

13 likes

  • 228485 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152455 Views

507 replies

108 likes

  • 152455 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106610 Views

19 replies

38 likes

  • 106610 Views
  • 19 replies
  • 38 likes

Cannot access Premium features on Ipod touch Spotify,

I just signed up for a free 30 day trial on spotify and it won't recognize on the ipod touch. What could it be?

Newbie

I just signed up for a free 30 day trial on spotify and it won't recognize on the ipod touch.   What could it be?

Peter__

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Extreme Battery Drain

I am a pemirum user of soptify recently, It's a very good experience for me. However, I found that my iPhone (4s) battery usage is extremely high even in offline mode. Also, the battery usage is much higher than using iMatch to listen to the music......

Casual Listener

I am a pemirum user of soptify recently,  It's a very good experience for me.   However, I found that my iPhone (4s) battery usage is extremely high even in offline mode.  Also...

602 Views

0 replies

0 likes

battery
  • 602 Views
  • 0 replies
  • 0 likes

ipod backup

i am new using spotify and i tried to sync some songs into my ipod but i could and all of my songs that were on my ipod erased and i cant get them back! i backed them up but i dont know how to get them in my ipod again! plase help!

Newbie

i am new using spotify and i tried to sync some songs into my ipod but i could and all of my songs that were on my ipod erased and i cant get them back! i backed them up but i dont know how to get th...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Can't play Country radio station for some reason

Other radio stations work, but when I try to play Country radio, I get thiss error: http://chovy.dyndns.org/test/image.png This has been happening for about a week.

Casual Listener

Other radio stations work, but when I try to play Country radio, I get thiss error:   http://chovy.dyndns.org/test/image.png   This has been happening for about a week.

Peter__

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

NO songs showing up on my "library" playlist.

I created a "library" playlist on my desktop that contains all my songs on the library playlist that is created from my library collection group(also containing starred and local files). When I go to that playlist on my IPhone it contains zero tracks...

Newbie

I created a "library" playlist on my desktop that contains all my songs on the library playlist that is created from my library collection group(also containing starred and local files).  When I...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Spotify Premium for iPad is broken

Radio function is totally inoperable, either I'm told the radio station can not be started or after 3- 5 songs the radio station quits playing. It has been over a week since I've had a working account. I've rebooted, I've uninstalled and reinstalled ...

Casual Listener

Radio function is totally inoperable, either I'm told the radio station can not be started or after 3- 5 songs the radio station quits playing. It has been over a week since I've had a work...

TaraD

Casual Listener

355 Views

2 replies

0 likes

  • 355 Views
  • 2 replies
  • 0 likes

Local Files being deleted / desynchronised on iPhone 4S

Hello all, Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local files in a lot of playlists I have. However, recently I have fou...

Newbie

Hello all,  Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local file...

user-removed

Not applicable

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Solved!! Not all songs are showing in ios playlists?

I have a problem. Not all songs in playlists appear on my iphone (not offline mode). For example my "favorites" playlist contains 764 tracks at the moment, but on my iphone it says 753 tracks. If i add/ delete a track from the playlist on my pc, the ...

Music Fan

I have a problem. Not all songs in playlists appear on my iphone (not offline mode). For example my "favorites" playlist contains 764 tracks at the moment, but on my iphone it says 753 tracks. If i a...

KjartanTh

Music Fan

1516 Views

2 replies

0 likes

  • 1516 Views
  • 2 replies
  • 0 likes

What iPhone dock should I buy for iPhone 4 that will work with spotify?

I have an iphone 4 (not the S) and it is running ios 6.1.3 and I have spotify premium, I've read quite a few threads of people having trouble playing spotify through their dock. So those who don't have issues, which one did you buy?

Visitor

I have an iphone 4 (not the S) and it is running ios 6.1.3 and I have spotify premium, I've read quite a few threads of people having trouble playing spotify through their dock. So those who don't ha...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
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Signed up and paid for premium but when i log in it says i don't have it

I signed up for spotify premium, and was just charged my monthly charge two days ago, but for the last two weeks my account tells me i do not have premium, and only allows me to listen to the radio. Tried logging out and in several times, didn't help...

Casual Listener

I signed up for spotify premium, and was just charged my monthly charge two days ago, but for the last two weeks my account tells me i do not have premium, and only allows me to listen to the radio. ...

jkeegantraining

Casual Listener

411 Views

3 replies

0 likes

  • 411 Views
  • 3 replies
  • 0 likes

Syncing 'stops'

I have a premium sub and for 6 months syncing worked and now it hangs. i tried iPhone on and off, deleting num of playlists...how do i fix this?

Newbie

I have a premium sub and for 6 months syncing worked and now it hangs.  i tried iPhone on and off, deleting num of playlists...how do i fix this?

jessi22

Newbie

460 Views

2 replies

0 likes

  • 460 Views
  • 2 replies
  • 0 likes

Feed of your activity - Only on desktop?

Does anyone know if you see activity you have on IOS Spotify or is it only when you play on desktopversions? I know that you only see the activity of others on the desktopversion, but does it show when others play on mobile or only what they listen t...

Regular

Does anyone know if you see activity you have on IOS Spotify or is it only when you play on desktopversions?   I know that you only see the activity of others on the desktopversion, but does i...

cncl

Newbie

8821 Views

4 replies

0 likes

  • 8821 Views
  • 4 replies
  • 0 likes

None of my Offline playlists are syncing on my iPhone

Hi, I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the app and re installed it and still no joy. It starts to sync t...

Regular

Hi,   I am a premium subscriber and for the last few weeks I haven't been able to sync any of my playlists offline on my iphone and I haven't reached my limit with tracks. I have deleted the a...

louise123

Newbie

1580 Views

7 replies

0 likes

  • 1580 Views
  • 7 replies
  • 0 likes

No tracks in clone of starred-playlist on iPhone

On the PC I've made a clone named "Starred 1" of the standard starred-playlist which contains the tracks of the original playlist in randomized order (~ 1400 titles, see http://open.spotify.com/user/1116633726/playlist/11A6zVxyFBAciQg2793uE5). Althou...

Regular

On the PC I've made a clone named "Starred 1" of the standard starred-playlist which contains the tracks of the original playlist in randomized order (~ 1400 titles, see http://open.spotify.com/...

TinkaHof

Regular

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Ipod not showing up in devices

OK. I have spotfiy premium. I can use my I phone with no problem. My I pod classic will So i have an Ipod classic will not appear under devices. Closed itunes, unplug and plug it in. still nothing. unblocked the firewall settings on the computer and ...

Newbie

OK. I have spotfiy premium. I can use my I phone with no problem.  My I pod classic will  So i have an Ipod classic will not appear under devices.  Closed itunes, unplug and plug it in...

Peter__

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

90's Radio - Weird songs coming up and stops after 4 songs.

Hi, I've been using Spotify for about 2 weeks now daily instead of Pandora (which I used previously) and about 3 days ago I started getting weird behavior. I noticed the problem FIRST started after I logged into Spotify for my Windows 7 PC. I never h...

Regular

Hi, I've been using Spotify for about 2 weeks now daily instead of Pandora (which I used previously) and about 3 days ago I started getting weird behavior.   I noticed the problem FIRST star...

Joe

Community Legend

521 Views

4 replies

0 likes

  • 521 Views
  • 4 replies
  • 0 likes

Can't synch spotify to my ipod

I've been trying to export a playlist from my spotify account to my ipod without success, i am a premium customer but i don't seem able to transfer them over whenever i highlight manually synchronize my spotify closes down. i have uninstalled and rei...

Casual Listener

I've been trying to export a playlist from my spotify account to my ipod without success, i am a premium customer but i don't seem able to transfer them over whenever i highlight manually synchronize...

Peter__

Community Legend

722 Views

5 replies

0 likes

Other
  • 722 Views
  • 5 replies
  • 0 likes

spotify sur tablettes

Spotify est completement innabapté aux tablettes, il n'integre pas de fonction tactile!!

Visitor

Spotify est completement innabapté aux tablettes, il n'integre pas de fonction tactile!!

Termi87

Newbie

1000 Views

1 replies

1 likes

  • 1000 Views
  • 1 replies
  • 1 likes

Playlists

the playists on my phone account are different from the playlists on my laptop.... how do i manage this?

Newbie

the playists on my phone account are different from the playlists on my laptop.... how do i manage this?

ScottyLove

Music Fan

521 Views

3 replies

0 likes

  • 521 Views
  • 3 replies
  • 0 likes